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Annals of Management and Organization Research
Published by Goodwood Publishing
ISSN : -     EISSN : 26857715     DOI : 10.35912/amor
Core Subject : Economy,
Economics, Econometrics & Finance
The Annals of Management and Organization Research (AMOR) is an international, peer-reviewed, and scholarly journal that publishes high-quality research articles covering qualitative and quantitative research discussing interesting and contemporary topics on all areas of management and organization sciences. AMOR is aimed at providing academic media for researchers, academicians and practitioners to express their innovative ideas in developing theories and practice of management and organization. The scopes of the journal include, but are not limited to, the following fields: - Management education, particularly experiential education - Organizational behavior - Business strategy and policy - Organisational theory - Human resource management - Business Management - Financial Management - Leadership - Marketing Management - Risk Management - Supply Chain Management - Strategic Management - Organizational Learning - Organizational Culture - Corporate Governance - Reward Management - Educational Management
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 210 Documents
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Employee retention and organizational performance: Evidence from Ghana Police Service Opare Darko, Irene Lawrencia; Bans-Akutey, Anita; Amoako, Patricia; Affum, Lydia Kyerewa
Annals of Management and Organization Research Vol. 5 No. 3 (2024): February
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v5i3.1855

Abstract

Purpose: This study examined workplace factors that influence employees’ stay, the importance of employee retention practices, and the influence of employee retention on organizational performance. Research Methodology: It study used a quantitative approach and a case study strategy. The study population included selected staff from three (3) departments at the Accra Regional Headquarters of the Ghana Police Service. Participants were randomly selected to complete the self-administered questionnaires. Results were analyzed using descriptive statistics and are presented in tables. Results: The work environment, competitive compensation and benefits, organizational culture, and personal development opportunities are factors that affect employee retention. It was also found that employee retention enhances the stability and continuous progress of employees, improves employee morale, attracts and retains top talent, and increases job satisfaction. Finally, employee retention positively influences organizational performance by increasing efficiency and productivity, knowledge retention, and financial performance. Limitations: This study was limited to employees at the Regional Headquarters of the Ghana Police Service, a government institution. Contribution: Organizations need to create a respectful, inclusive, and supportive workplace that improves retention. Attractive remuneration frameworks that retain skilled officers and personnel should also be adopted. It is also important to explore employee career advancement pathways. Novelty: This study focuses on the influence of employee retention on organizational performance in a service-oriented government institution.
The correlation of cashless banking and profitability in the banking industry in Bangladesh Tanha, Moutusi; Alam, Md. Karimul; Mahmud, Sultan; Hossain, Shahadat; Alam, Murshed; Sabahel, Md. Al
Annals of Management and Organization Research Vol. 5 No. 3 (2024): February
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Purpose: Cashless banking is an innovative banking policy that is gaining prominence in today's digital era of technological advancement. This study investigates the correlation between profitability of the banking sector and adoption of cashless banking in Bangladesh. Research Methodology: The profitability of the cashless banking industry in Bangladesh was measured using Return on Equity (ROE) and Return on Assets (ROA). Profitability is determined by the transaction volume of Mobile Financial Services (MFS), Automated Teller Machines (ATMs), bit cards, and internet banking fund transfers (IBFT). This study uses a multiple regression approach to analyze the association between a bank's profitability and cashless banking. The data used in this analysis were collected from the annual reports of the Central Bank of Bangladesh over a seven-year period. Results: The findings indicate that IBFT has a notable favorable influence on return on equity (ROE), whereas ATM and debit cards have major adverse impacts on ROE. Additionally, mobile financial services (MFS) and IBFT have a positive effect on return on assets (ROA), but debit cards have a negative effect on ROA in Bangladesh’s banking business. The data indicate that nearly all the components have either a positive or negative influence on ROA or ROE. Contribution: However, only IBFT has a positive and substantial influence on ROA and ROE. The results of this study have moderate importance for the regulatory bodies and stakeholders of both banks and non-bank financial firms as well as for academics and the government as a whole.
Leadership, proactive behavior and innovative work behaviors of teachers in Barkin-Ladi Dung, Kim Dawang
Annals of Management and Organization Research Vol. 6 No. 1 (2024): August
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v6i1.1867

Abstract

Purpose: This study examines the effects of leadership styles and proactive behavior on the innovative work behaviors of private school teachers in Barkin, Ladi, and Plateau states. Research Methodology: The study drew a sample of private schoolteachers in Barkin-ladi using a quota sampling technique. The sample numbered 201, being male (82) and female (119), between the ages of 15 and 64 years, with different levels of educational qualification. The scales deployed in measuring innovative work behaviour, proactive behavior, and leadership styles were already standardized scales that were designed to measure the constructs in school settings. Results: The study found that the sampled teachers exhibited all leadership styles: transformational, transactional, and laissez. Leadership styles and proactive work behavior had a significant effect on teachers’ innovative work behaviors. There was no significant interaction effect between leadership style and proactive work behavior on innovative work behavior. Limitations: The sample size of this study was limited because the actual population was uncertain. Contribution: This study shows that transformational and transactional leadership styles, as well as proactive work behaviors, are important to provoke teachers’ innovative work behaviors in private schools in Barkin-ladi. Novelty: The study has been able to show the teacher plays the role of the leader in the class and his innovative teaching behaviour is provoked by proactive behaviours and transformational/transactional leadership styles.
First and second-generation commercial banks in Bangladesh: A comparative financial analysis Akber, S. M.; Mahjabeen, Meherun Nesa; Jumman, Oporbo Hossain
Annals of Management and Organization Research Vol. 5 No. 4 (2024): May
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v5i4.1868

Abstract

Purpose: This study assesses the overall performance of commercial banks in Bangladesh by classifying them into first- and second-generation groups. Research Methodology: The investigation encompassed secondary data from 2016 to 2020, along with a meticulous examination of the ratios of ten banks during that timeframe. Standard software such as the Microsoft Office package was utilized for conducting horizontal, vertical, and rational analyses. Return on assets (ROA), return on equity (ROE), and net profit margins are the primary metrics used to assess overall performance. Results: Research indicates that the first generation excels in certain instances, while the second generation performs at its peak capacity in other cases. Therefore, a comprehensive outcome exists. Implications: These indicators offer a concise and influential message to all stakeholders that may shape their decision-making process. Limitations: It may be beneficial to consider a longer timeframe and gather insights from interviews with industry professionals for subsequent studies. Other factors to consider include customer insights, industry conditions, the nation's economy, monetary policy, and the global trade situation. Novelty: This study focuses on the influence of employee retention on organizational performance in a service-oriented government institution.
Mediating role of attitude in green purchase intention for solar power plants: A green marketing analysis Indrajaya, Nehemia; Perizade, Badia; Wahab, Zakaria; Shihab, Muchsin Saggaff
Annals of Management and Organization Research Vol. 5 No. 2 (2023): November
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v5i2.1870

Abstract

Purpose: The principal objective of this study is to identify the factors that might influence the inclination towards eco-friendly purchases while considering the incorporation of renewable energy via Solar Power Generation Systems (PLTS). Research Methodology: A comprehensive data analysis was conducted using a Structural Equation Model (SEM) facilitated by the SMART PLS. This study targets household electricity consumers in Palembang, Indonesia. Results: The findings indicate that Environmental Knowledge has a significant impact on Green Purchase Intention, whereas green product awareness plays a notable role in influencing green purchase intention. Moreover, it was found that attitude did not significantly affect Green Purchase Intention. Green Product Awareness has a substantial effect on green purchase intentions. Notably, this study establishes that Environmental Knowledge does not impact Green Purchase Intention through attitude, indicating partial mediation. The findings of this study emphasize the critical role of Environmental Knowledge and Green Product Awareness in shaping green purchase intentions among electricity consumers in Palembang, Indonesia. Limitations: Fostering an environment that is conducive to enhancing environmental literacy and promoting awareness of green products is imperative. Contribution: This research explores the various elements that impact the likelihood of making eco-conscious purchases, particularly in relation to embracing renewable energy technologies.
Leveraging SMEs financial inclusion through agency banking in Zimbabwe Mashizha, Margaret; Gumbo, Lilian; Sabawo, Ashley
Annals of Management and Organization Research Vol. 5 No. 3 (2024): February
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v5i3.1888

Abstract

Purpose: The main purpose of this study is to examine the effect of agency banking on the financial inclusion of SMEs, determine factors that influence the adoption of agency banking by SMEs, and establish an agency banking model that can be adopted to improve the financial inclusion of SMEs in Zimbabwe. Research Methodology: The study uses a mixed-method approach and is explanatory. Questionnaires and informants were used as research instruments, with a random sample of 78 respondents and 10 purposively selected agents. Inferential statistics were used to analyze the data. Results: The findings shed light on the effects of agency banking on financial inclusion and impediments to financial inclusion, and identify the channels of agency banking being used most frequently. Factors that influenced the adoption of technology were also identified. Limitations: The study was limited to one population group and one locality, although financial inclusion should ideally include all population groups. Contribution: This study recommends a unique model that can be used to enhance financial inclusion through agency banking, which has been identified as a pillar of financial inclusion. Therefore, the results are useful to policymakers and future researchers.
Factors influencing the development of the cashless payment system: Comprehending the function of the involved participants Tanha, Moutusi; Dolon, Md. Mohibul Alam; Al-Amin, Al-Amin; Nadi, Nusrat Afrin; Islam, Md. Monirul; Ali, Md. Hazrat
Annals of Management and Organization Research Vol. 5 No. 4 (2024): May
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v5i4.1959

Abstract

Purpose: The prevalence of cashless payments has increased globally owing to their myriad benefits. Furthermore, the use of cashless payments has also increased. Nevertheless, there is a need for more comprehensive research on the acceptance and current methodologies of cashless transactions. This study aims to gain a thorough understanding by identifying the entities involved and their pivotal functions in the payment ecosystem. Research Methodology: This report seeks to answer two research questions: i) Which factors are involved in the cashless payment ecosystem? What key elements influence the players in adopting a cashless payment ecosystem? Six key ecosystem players and their influencing elements were identified by comprehensively evaluating 63 publications published between 2015 and 2021. Results: Several benefits are associated with cashless payments, which have led to their growing popularity worldwide. Furthermore, during the COVID-19 epidemic, there was a significant increase in the use of cashless payment methods. Limitations: On the other hand, more holistic studies on the widespread use of cashless payment methods and their respective modern behaviors are needed. Contribution: In addition to providing a foundation for further empirical research, this study contributes to resolving adoption-related concerns. Novelty: This study’s original approach to understanding the various elements driving cashless payment system development by focusing on participant roles and functions is unique. Unlike previous studies, this study examines human dynamics rather than technology or regulatory issues.
Employee retention and organizational performance in Kabale District Local Government, Uganda Mwosi, Fabian; Eton, Marus; Olupot, Simon Peter; Ogwel, Bernard Patrick
Annals of Management and Organization Research Vol. 6 No. 1 (2024): August
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v6i1.1985

Abstract

Purpose: This study investigates the connection between Kabale District Local Government (KLDG) staff retention and organizational performance. Research Methodology: A correlational study design with the goal of reporting on the connection between staff retention and organizational performance in the local government of the Kabale District. A sample size of 96 respondents was chosen from among the 142 division personnel and staff in the sub-counties that participated in the survey. A survey consisting of questionnaires and interviews was conducted to gather data. Results: The degree and intensity of the association between employee retention and organizational performance were determined using a correlation analysis. Qualitative data derived from interviews were documented and categorized verbatim. When the influence of the work environment was considered, the study discovered a very weak link between employee retention and organizational performance. Limitations: This study was conducted to cover employee retention and employee performance in one district, and the results cannot be generalized. Contribution: The study suggests that the Kabale District Local Government (KCLG) needs to make improvements to its workplace to encourage staff members to remain with the institution. The district should follow established protocols, including local government, public financial management, and public service standing orders.   An independent investigation of the contribution of policy execution to the achievement of organizational objectives in Ugandan local governments is also warranted.
The dynamics of digital banking adoption: Insights from Iran's context on marketing strategies and personal competence Bazyar, Afshar
Annals of Management and Organization Research Vol. 5 No. 4 (2024): May
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v5i4.2003

Abstract

Purpose: This study investigates the factors affecting customers' digital banking adoption using the Technology Adoption Model (TAM), supplemented by Bank Marketing Activities (BMA) and Bank Personal Competence (BPC). Research Methodology: A total of 271 participants were analyzed quantitatively using Structural Equation Modeling (SEM) with IBM AMOS 26. Results: The findings indicate that both Bank Marketing Activities (BMA) and Bank Personal Competence (BPC) play significant roles in augmenting the perceived ease of use and usefulness of digital banking. Specifically, BPC demonstrates greater efficacy in enhancing ease of use, whereas BMA affects both ease of use and usefulness. Key components of effective bank marketing include personnel expertise, proactive service delivery, and the effective handling of customer dissatisfaction. Moreover, essential competencies for bank staff include being responsive, adept at problem solving, and adhering to ethical standards. Limitations: The applicability of this study's findings is primarily focused on the educational environment. Contribution: This study expands the theory of technology adoption, particularly within the realm of marketing functions. It offers valuable managerial insights into the prioritization of bank services and the development of personnel competencies aimed at bolstering the adoption of digital banking services.
Sustainable waste management and organizational performance of food and beverage firms Udodiugwu, Michael Ikenna
Annals of Management and Organization Research Vol. 5 No. 4 (2024): May
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v5i4.2004

Abstract

Purpose: Evidence shows that Numerous sustainability measures have been put in place to mitigate the huge impact of uncontrollable solid waste disposal. This study was conducted to investigate the impact of waste management on the performance of food and beverage firms. Research Methodology: The study surveyed nine (9) food and beverage firms, and data were collected with the use of questionnaire from a sample population of one hundred and fifty-one (151) respondents, through a simple random technique. The multiple regression analysis contained in the Statistical Package for Social Sciences (SPSS) IBM version 23 was used to analyze the data obtained from the field of study. Results: The findings from this study revealed a positive significant impact of recycling on resource conservation, while the second finding showed a negative impact of waste incineration on employee health and safety. Limitations: Waste includes solid, liquid, and gas components. However, prior studies have focused on other forms of waste and industrial goods manufacturing firms, specifically solid waste, as the interest area covered only food and beverage manufacturing firms. Contribution: This study addresses one of the major issues related to global warming that occurs as a result of waste dumping and excessive burning. This study has helped curb these challenges by recycling waste and conserving untapped resources for sustainable performance and the healthy coexistence of humans

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