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Contact Name
AGUS PURWANTO
Contact Email
aguspurwanto.prof@gmail.com
Phone
+628111700111
Journal Mail Official
aguspurwanto.prof@gmail.com
Editorial Address
IJOSMAS JOURNAL e-ISSN : 2775-0809 Griya Catania – Citra Raya Tangerang- Indonesia Phone : +628111700111, +628119741010 Email : editor@ijosmas.org , journal.ijosmas@gmail.com
Location
Kota tangerang,
Banten
INDONESIA
International Journal of Social and Management Studies (IJOSMAS)
ISSN : -     EISSN : 27750809     DOI : https://doi.org/10.5555/ijosmas
International Journal of Social and Management Studies (IJOSMAS) is a peer-reviewed bimonthly journal that publishes empirical, conceptual and review papers of exceptional quality that contribute to enrich business administration thinking .The objective of the Journal is to disseminate knowledge, which ensures good practice of professional management and its focal point is on research and reflections relevant to academicians and practicing managers/Administrators for sustainable business and social changes. International Journal of Social and Management Studies (IJOSMAS) guides it to map new frontiers in emerging and developing areas in research, industry, and governance as well as to link with centers of excellence worldwide to stimulate young minds for creating knowledge-based community. Our continued success lies in bringing together and establishing channels of communication between leading policy-makers and prominent experts in industry, commerce, and related business as well as renowned academic, education and research-based institutions to provide solutions for addressing the key issues of the contemporary society.We see the need for synergy and collaboration between these fields rather than segmentation and isolation. Hence, our objectives are to build new links, networks, and collaborations between communities of thinkers, scholars, managerial experts, and practitioners in order to stimulate and enhance creative and application-oriented solutions for society.In order to foster and promote innovative thinking in the management studies and social sciences research, itself by introducing its Journal at a global platform in ensuring the high quality and professional research standards.
Articles 367 Documents
Product Development Strategy PT. Pindad in Improving the Indonesian Defence Industry Barkah Ardianto Prahasto
International Journal of Social and Management Studies Vol. 4 No. 4 (2023): August 2023
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v4i4.345

Abstract

PT. Pindad is an Indonesian Manufacturing Industry Company which is engaged in Military Products and Commercial Products. Activities of PT. Pindad covers Design and Development, Engineering, Assembling, and Fabrication and Maintenance. This company is the only BUMN (State Owned Enterprise) company in Indonesia that is engaged in the military. The purpose of this research is the product development of PT. Pindad for the development of the Indonesian defence industry uses the Analytical Hierarchy Process (AHP) method with a sectorial approach. The sectorial approach is focused on the activity sectors in PT. Pindad. Based on research results from data related to the Indonesian defence industry, there are 4 superior products of the defence industry, including rifles, munitions, personnel transportation vehicles / armoured vehicles and medium tanks. By knowing some of the leading sectors, it can be expected to be the basis for the formulation of the defence industry to be free from dependence on supply of weapons systems from other countries and also free to determine foreign policy without being influenced by foreign pressure. Therefore, the Indonesian defence industry must be maintained and developed to increase Indonesia's status in the eyes of the world and strengthen our foreign diplomacy, especially defence diplomacy
Evaluation of Independent Learning Curriculum Policies Implemented in Natural Schools in Indonesia Muhammad Taali; Arief Darmawan; Ayun Maduwinarti
International Journal of Social and Management Studies Vol. 4 No. 3 (2023): June 2023
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v4i3.346

Abstract

Nature school is a new concept in education that utilizes and protects nature for life as a medium for learning and character building. This study aims to evaluatively examine the curriculum in natural schools in accordance with the issuance of the independent learning program policy. This qualitative research uses a descriptive-explorative approach, and the analysis is carried out interpretively. The results of this study indicate that natural schools implement the 2013 curriculum which is integrated with the thematic curriculum which has been integrated with the religious education model in the teaching and learning process. In an evaluative process, the implications and outputs show that natural schools are better able to apply the principle of independent learning as a quality policy, whereas in public schools the principle of self-learning is reported to be still a formality and does not yet have measurable suggestions, due to the readiness of the education staff. This is what distinguishes the typical curriculum in natural schools which applies the principle of independent learning to the pattern applied in public schools. Researchers found that there was a development of program development interaction patterns in natural schools that absorbed the independent learning program, namely connecting between elements in each principle of achieving learning outcomes and their long-term impact.
Optimizing the Role of Indonesian Navy Diplomacy in Supporting the Policy Pillars of Maritime Diplomacy Herry Prastyawan
International Journal of Social and Management Studies Vol. 4 No. 4 (2023): August 2023
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v4i4.350

Abstract

The policy of maritime diplomacy is a strategic foundation for countries that have large territorial waters and significant maritime potential. In the context of Indonesia, as the largest archipelagic country in the world, maritime diplomacy is crucial to maintaining sovereignty, security and national interests in its maritime area. In an effort to support the pillars of maritime diplomacy policy, the Indonesian Navy has a strategic and central role. This research is based on literature studies and data analysis relevant to maritime issues and the role of the Indonesian Navy in diplomacy. Factors that drive the important role of the Indonesian Navy in maritime diplomacy will be highlighted, including the challenges faced. It is hoped that an in-depth understanding of how the Indonesian Navy can play an optimal role in supporting the pillars of Indonesia's maritime diplomacy policy is expected to be obtained. Efforts to build regional and international cooperation, protect maritime economic interests, maintain maritime security, and overcome existing challenges, are the basis for dealing with the complexity of dynamics in increasingly complex maritime areas. That way, maritime diplomacy can be an effective instrument in achieving national goals and bringing benefits to the security and welfare of the nation.
Analysis of ISO 9001: 2015 Quality Management System Implementation on Customer Satisfaction with Service Quality: A Short Narrative Hafiza; Muhammad Sa'ajiz
International Journal of Social and Management Studies Vol. 4 No. 5 (2023): October 2023
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v4i5.351

Abstract

The purpose of writing this article is a narrative literature review of 3 (three) articles that discuss the Analysis of ISO 9001: 2015 Quality Management System Implementation on Customer Satisfaction with Service Quality, aiming to identify and summarize previously published articles without any criticism for the articles reviewed. The results of the review indicate that there is a significant relationship between customer satisfaction with service quality and the use of quality management systems, as well as a significant relationship between service quality and the use of quality management systems. Implementation of the Quality Management System has a weak effect on Participant Satisfaction. The main objective of ISO 9001 implementation is to increase customer satisfaction both external and internal, including students as the main users of organizational services as external customers.
Optimizing the Utilization of the Maritime Service Industry in Supporting the National Defence Strategy at Sea Roqi Munthazar Harahap; Marthin Luther; Gurtom Fartianto
International Journal of Social and Management Studies Vol. 4 No. 4 (2023): August 2023
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v4i4.352

Abstract

This study aims to analyse and identify the potential for optimizing the maritime service industry in supporting the national defence strategy at sea. Oceans have become a crucial strategic asset in achieving the security and sovereignty of a country. Therefore, efforts to effectively utilize the maritime service industry are very important. This research will be conducted through a descriptive approach and quantitative analysis by collecting data from various sources, including the latest literature, related government policies, and maritime industry data. SWOT analysis will be used to evaluate the strengths, weaknesses, opportunities and challenges faced by the maritime service industry in supporting the country's defence strategy at sea. It is hoped that the results of this research will provide a more comprehensive understanding of the potentials and obstacles that exist in the utilization of the maritime service industry as part of the national defence strategy at sea. The findings from this research can be the basis for developing policies that are more effective in increasing the role of the maritime service industry in supporting maritime security and national interests
Effect of Training, Performance, and Work Motivation on Teacher Performance: A Narrative Review Muhammad Sa'ajiz; Hafiza
International Journal of Social and Management Studies Vol. 4 No. 5 (2023): October 2023
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v4i5.355

Abstract

Teacher performance is the work achieved by a teacher in carrying out their duties in accordance with the responsibilities given to them. However, based on facts on the ground, teacher performance is still not optimal. Work motivation is one of the factors that influence performance. Work motivation is also a requirement that is used by someone to do a job. In improving teacher performance, of course, it cannot be separated from encouragement from oneself or from outside, one of which is the principal as encouragement from outside. And work discipline is one factor that is no less important than work motivation. So that discipline is very important for the growth of an institution and organization to encourage its members to fulfill the demands of various predetermined provisions.
PERCEPTION OF 11% VAT RATE IN THE E-COMMERCE MARKET Deri Yanto; Murdhaningsih; Giantoro Pamungkas
International Journal of Social and Management Studies Vol. 4 No. 4 (2023): August 2023
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v4i4.356

Abstract

Research related to the perception of the 11% VAT rate from digital market interaction activities through E-Commerce towards tariffs shows the relative level of application and understanding of the VAT rate from 10% to 11% with a high understanding of quantitative data through the electronic market. This states that the public is very enthusiastic about the tax rate in accordance with the application of the destination country. By going through a comparative analysis of the implementation of increased tax rates abroad. From the level of understanding, the community explains that there is a normal limit on the device in reporting data in the form of tax reporting.
The Utilization of the Digital RIHANA Application as a Crisis Management Strategy to Build Company Reputation : A Case Study of the Consumer Directorate of Telkom Indonesia Kristha Immanuel Suranta Ginting; Syaifuddin Syaifuddin; Abdul Rahman
International Journal of Social and Management Studies Vol. 4 No. 4 (2023): August 2023
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v4i4.362

Abstract

This research discusses the strategic role of Public Relations in handling trust crises among the public audience within an organization, with a focus on Telkom Indonesia. In crisis management, issue management and internal and external communication are crucial. To handling this, Telkom Indonesia utilizes a digital application called RIHANA as an early warning system to confront communication crises.The aim of this study is to identify crisis management strategies implemented by Public Relations at Telkom Indonesia through the use of RIHANA application and how its utilization can impact the enhancement of the company's reputation. The research methodology employed is qualitative, utilizing the theory of organizational crisis communication as the analytical foundation. The findings reveal that the RIHANA application assists Public Relations at Telkom Indonesia in efficiently and responsively managing customer complaints. The application facilitates the recording and analysis of complaints, enabling the CRM team to take responsive actions based on the nature of each complaint. However, some challenges arise during the implementation of this application, such as incorrect status updates and system errors. Nevertheless, through continuous monitoring and checks, Telkom Indonesia can overcome these challenges and deliver excellent service to enhance customer satisfaction.The RIHANA application serves as an effective tool for Telkom Indonesia to achieve its objectives in crisis communication management and reputation enhancement. Consequently, this research provides insights into the importance of issue management and the utilization of technology in crisis communication handling for companies.
Resilience, Psychological Well-Being, and Employee Job Stress Puspaningrum Puspaningrum; Andik Matulessy; Rr. Amanda Pasca Rini
International Journal of Social and Management Studies Vol. 4 No. 4 (2023): August 2023
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v4i4.363

Abstract

This study aims to determine the relationship between resilience and employee welfare with work stress on employees. The subjects in this study were 150 employees using simple random sampling technique. The method in this study used multiple regression analysis with analytical techniques using SPSS version 26 for windows. Based on the results of the data analysis conducted, it is known that 1) Simultaneously, resilience and psychological well-being are proven to have a significant relationship with work stress. These two variables together have a contribution of 96.4% in reducing work stress levels; 2) Resilience is proven to have a negative and significant relationship with work stress; 3) Psychological well-being is proven to have a negative and significant relationship with work stress
ORGANIZATIONAL COMMUNICATION PLAN PT. MITRA PRESTASI PERDANA TO ACHIEVE EMPLOYEE PRODUCTIVITY FOR THE 2020-2021 PERIOD Dewa Putu Dharma Yudinta; Syaifuddin Syaifuddin
International Journal of Social and Management Studies Vol. 4 No. 5 (2023): October 2023
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v4i5.364

Abstract

In the initial stages of the Covid-19 pandemic's entry into Indonesia in March 2020, the Indonesian government introduced a mandate for companies to adopt a Work From Home (WFH) arrangement. The objective of this directive was to curtail in-person interactions among individuals, which had the potential to propagate the Covid-19 virus. Consequently, all enterprises, including PT. Mitra Prestasi Perdana, enforced a comprehensive Work From Home policy for their entire workforce.Over the course of the three-month period in which the Work From Home policy was in effect, there were instances of decreased work productivity among some employees. This decline in productivity stemmed from multiple factors such as inadequate communication among colleagues and a sense of monotony at work due to the absence of face-to-face engagement with co-workers in the context of full remote work. In response, PT. Mitra Prestasi Perdana devised a modified approach consisting of three days of remote work and two days of in-office work per week. Additionally, they implemented an orchestrated communication strategy with the goal of revitalizing employee work productivity. This research is characterized as a qualitative descriptive study employing the case study research methodology. The investigation delved into how communication planning was executed at PT. Mitra Prestasi Perdana, using Charles Berger's planning theory as a framework. The findings of this study underscore that PT. Mitra Prestasi Perdana's organizational communication strategy effectively revitalized employee work productivity, which had experienced a decline during the three-month period of exclusive remote work. The company's weekly meetings orchestrated by management fostered direct interactions between leaders and employees, thereby facilitating effective communication. Furthermore, the leaders' approach of cultivating a friendly rapport with employees, coupled with provisions such as meals and recreational amenities, contributed to fostering a comfortable work environment.