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AGUS PURWANTO
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IJOSMAS JOURNAL e-ISSN : 2775-0809 Griya Catania – Citra Raya Tangerang- Indonesia Phone : +628111700111, +628119741010 Email : editor@ijosmas.org , journal.ijosmas@gmail.com
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International Journal of Social and Management Studies (IJOSMAS)
Published by Universitas Pelita Harapan
ISSN : -     EISSN : 27750809     DOI : https://doi.org/10.5555/ijosmas
Core Subject : Religion, Economy, Humanities, Science, Education, Social, Engineering,
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice
International Journal of Social and Management Studies (IJOSMAS) is a peer-reviewed bimonthly journal that publishes empirical, conceptual and review papers of exceptional quality that contribute to enrich business administration thinking .The objective of the Journal is to disseminate knowledge, which ensures good practice of professional management and its focal point is on research and reflections relevant to academicians and practicing managers/Administrators for sustainable business and social changes. International Journal of Social and Management Studies (IJOSMAS) guides it to map new frontiers in emerging and developing areas in research, industry, and governance as well as to link with centers of excellence worldwide to stimulate young minds for creating knowledge-based community. Our continued success lies in bringing together and establishing channels of communication between leading policy-makers and prominent experts in industry, commerce, and related business as well as renowned academic, education and research-based institutions to provide solutions for addressing the key issues of the contemporary society.We see the need for synergy and collaboration between these fields rather than segmentation and isolation. Hence, our objectives are to build new links, networks, and collaborations between communities of thinkers, scholars, managerial experts, and practitioners in order to stimulate and enhance creative and application-oriented solutions for society.In order to foster and promote innovative thinking in the management studies and social sciences research, itself by introducing its Journal at a global platform in ensuring the high quality and professional research standards.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 367 Documents
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Self-Determination and Conformity with Student Career Decision Making, How Are They Related? Yunita Rahmasari; IGAA Noviekayati; Niken Titi Pratitis
International Journal of Social and Management Studies Vol. 4 No. 6 (2023): December 2023
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v4i6.376

Abstract

Every student must have aspirations to be able to continue their education at the tertiary level, but there are some students who are still confused about choosing a college major. The purpose of this study was to analyze the relationship between self-determination and conformity with students' career decision making. This study uses quantitative research methods with data collection in the form of a psychological scale. The subjects of this study were 200 students of Bumi Shalawat Sidoarjo Progressive High School. The analytical method uses multiple regression analysis assisted by SPSS version 20 for windows . Based on the results of data analysis, the results of the first and second hypotheses are accepted, so it can be concluded that self-determination and conformity are correlated with student career decision making simultaneously. Self-determination has a positive correlation with student career decision making partially but conformity with student career decision making has a negative correlation that is not significant.
PENGARUH WORK FAMILY CONFLICT DAN WORKLOAD TERHADAP WORK STRESS DALAM MEMPENGARUHI TURNOVER INTENTION (STUDI PADA KARYAWAN PT. XYZ KANTOR PUSAT WILAYAH JAKARTA) Luki Arlita Anggraini; Daniel Ong Kim Kui
International Journal of Social and Management Studies Vol. 4 No. 6 (2023): December 2023
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v4i6.377

Abstract

Perkembangan dan pertumbuhan ekonomi masyarakat Indonesia pada era globalisasi yang semakin modern saat ini menjadikan pekerjaan sebagai kunci utama untuk memenuhi kebutuhan dan meningkatkan kualitas hidup manusia. Saat ini, bekerja sudah menjadi tuntutan utama bagi setiap manusia baik pria maupun wanita yang sudah menikah atau berkeluarga. Hal tersebut dapat menimbulkan peran ganda atau biasa disebut dengan work family conflict. Jika seorang individu sudah memiliki work family conflict, akan menambah workload yang dimiliki dan akan menimbulkan work stress yang dapat membawa kepada turnover intention. Penelitian ini bertujuan untuk menguji pengaruh work family conflict dan workload terhadap work stress yang mempengaruhi turnover intention pada karyawan PT XYZ Kantor Pusat wilayah Jakarta. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Subjek penelitian ini adalah karyawan PT XYZ, Kantor Pusat wilayah Jakarta sebanyak 130 orang. Teknik analisis data dengan menggunakan structural equation model (SEM) dibantu dengan program software smartPLS versi 4.0. Hasil penelitian ini menunjukkan bahwa work family conflict berpengaruh positif terhadap work stress. Workload berpengaruh positif terhadap work stress. Work family conflict berpengaruh positif terhadap turnover intention. Workload berpengaruh positif terhadap turnover intention. Dan work stress berpengaruh positif terhadap turnover intention.
ETHICS WORK ISLAMIC AS MODERATE BETWEEN LOCUS OF CONTROL TO SATISFACTION WORK ON POWER EDUCATORS in SURABAYA Dewi Nuraini; Wiwik Herawati; Hendra Prasetya
International Journal of Social and Management Studies Vol. 4 No. 6 (2023): December 2023
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v4i6.379

Abstract

Ability every individual in face challenge And obstacle in The work varies depending on the level of acceptance, belief and perception or method look they in respond to it. Where confidence a person who can control or cannot control his own goals is called locus of control . Every job has activities that must be fulfilled professionally by individual Which do work the. Teacher is Wrong One work Which No only have responsibility administrative only even in fact moral. This research aims to determine the influence of Islamic Work Ethics as Moderating Locus Of Control To Energy Job Satisfaction Educator at the Foundation Boarding school Nailussa'adah Surabaya. Approach on research This is approach quantitative. Variable Independent on study This that is Locus Of Controls, variable dependent on study This that is satisfaction Work. And variable Moderate on study This is Islamic work ethics. The population of this research is teaching staff at the Foundation Boarding school Nailussa'adah. For the sample in this study, purposive sampling techniques and methods were used collection data use questionnaire. Analysis data Which used that is model analysis Moderated Regression equation.
The Impact of Internet Corporate Reporting on Market Performance: The Moderating Role of Woman on Board Yuannisa Aisanafi; Marini Karjono
International Journal of Social and Management Studies Vol. 4 No. 6 (2023): December 2023
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v4i6.380

Abstract

This research investigates the impact of internet corporate reporting on market performance, with woman on board as moderating variable. This is quantitative research that uses 99 observations from banking companies listed in Indonesia Stock Exchange. Based on the analysis done using STATA software, it is proven that the internet corporate reporting has positive and significant impact on market performance. Moreover, the role of woman on board also gives positive and significant impact in the relationship between internet corporate reporting and market performance
Analysis of the Influence of Discipline, Competence and Workload on the Employee Performance at Kelas Pintar Startup Ardian, Ardian; Sary, Fetty Poerwita
International Journal of Social and Management Studies Vol. 5 No. 1 (2024): February 2024
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v5i1.381

Abstract

: Kelas Pintar is a technology-based educational solution designed to increase students' understanding of subject matter and aims to improve the quality of human resources with the best educational reference for a better nation. To achieve this goal, maximum performance is required by employees. Therefore, the authors conducted research with the hypothesis that there is a significant influence between discipline, competence, and workload on the performance of Kelas Pintar Startup employees. The purpose of this study was to find out how much influence discipline, competence and workload have on the performance of Kelas Pintar Startup employees, both partially and simultaneously. The research method used is quantitative. The sampling technique used was proportionated stratified random sampling, where the sample was obtained by the portion of the population, namely 168 respondent. This research uses Structural Equation Modeling with Partial Least Square Technique (SEM-PLS). While the research analysis uses descriptive analysis, making path models, analyzing outer models, analyzing inner models, and testing hypotheses. The results of the study prove that the path coefficient (original sample) for discipline (X1) is 0.440 or 44%, competence is 0.344 or 34.4% and workload is 0.208 or 20.8%. So it can be interpreted that the variables of discipline, competence and workload have a significant positive effect on employee performance.
Healthcare Awareness Improves Infant Health: A Case Study of Bahawalpur, Punjab, Pakistan Hureem, Uzooba; Davis, Dr. G. Douglas
International Journal of Social and Management Studies Vol. 5 No. 1 (2024): February 2024
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v5i1.382

Abstract

The infant mortality rate is considered a key indicator of the state of a community’s public health and social development. Developing countries, especially Pakistan, have the highest infant mortality rate. This case study highlights the impact of healthcare awareness programs on reducing the infant mortality rate in Bahawalpur, Pakistan. The in-depth analysis indicates that healthcare awareness programs change the care-seeking behavior and attitude of the local people toward professional maternal and newborn healthcare. Moreover, knowledge of newborn care, skilled birth attendance, and danger signs of illness among rural communities contributes to decreasing the infant mortality rate in Bahawalpur, Pakistan.
THE EFFECTIVENESS OF USING QRIS TECHNOLOGY ON TAX COLLECTION : STUDY ON REGISTERED SMEs AT KPP KARANGPILANG SURABAYA Pramudianti, Mira; Hendrawati, Erna; Abidin, Khoirul
International Journal of Social and Management Studies Vol. 4 No. 6 (2023): December 2023
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v4i6.383

Abstract

Tax is the main state revenue, to overcome state expenditure it is the largest source of tax. The government varies greatly in the types of taxes according to the tax objects faced or experienced by taxpayers. Taxpayers are tax subjects who pay taxes and report taxes based on calculations by the taxpayer or the Fiscus. Tax collection is mainly based on the Self Assessment tax collection system where taxpayers calculate themselves and pay and report tax on tax objects that occur to the taxpayer. Tax for MSMEs is the final tax that adheres to the Self Assessment System of the tax objects owned by the taxpayer. MSMEs are based on turnover or gross sales that occur each month or period. MSME tax is actually income tax article 4 paragraph 2, the practice of which is further regulated through Government Regulation number 23 of 2018 (PP 23/2018). MSMEs (Micro, Small and Medium Enterprises (MSMEs) are an important pillar in the economy. MSMEs are one part of the driving wheel of the people's economy that cannot be underestimated. This is in accordance with the statement by Yustinus Prastowo, special staff to the Minister of Finance, in (Elena, 2020) stated that the existence of MSMEs is a sector that has strong resilience and is even the backbone of economic growth. In order to optimize tax revenues from the MSME sector, innovation from the DJP is of course needed to increase tax compliance from MSME actors. So far, the MSME tax collection process is for MSME actors to calculate themselves from their turnover. they earn then periodically pay their taxes every month and report it to the DJP, namely by using the self-assessment method. Alternatives others, such as the implementation of withholding tax on MSMEs in e-commerce, which has great potential, has not yet been implemented (Wicaksono, 2018). This method, which according to the DJP is quite easy and practical, apparently does not necessarily result in a significant increase in MSME taxpayer compliance. After PP Number 23 of 2018 concerning Income Tax on Income from Businesses Received or Obtained by Taxpayers Who Have a Certain Gross Turnover, which cuts PPh UMKM final from 1% to 0.5%, tax revenues from MSMEs even tend to decrease even though quantitatively the number of MSME taxpayers who pay taxes and report them has increased (Santoso, 2019). The implementation of QRIS (Quick Response Code Indonesian Standard) has brought many The benefits and convenience of the payment system need to be considered by the DGT. Therefore, it is necessary to immediately conduct a study regarding the perception of MSME actors towards QRIS technology so that it can be known how big the potential of QRIS is in simplifying the MSME taxation system which ultimately has an impact on optimizing tax revenues from the MSME sector. In a payment system, QR codes are a technological development which can help the device to send a number of data so that the activities carried out can be carried out efficiently, quickly and practically, especially in financial payment transactions
THE SERVQUAL MODEL THAT AFFECT PATIENT SATISFACTION AT A DARYO DENTAL SPECIALIST CLINIC Daryono, Daryono; Tukiran, Martinus
International Journal of Social and Management Studies Vol. 5 No. 1 (2024): February 2024
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v5i1.384

Abstract

The problem of increasing patient visits in a dental clinic is that currently researchers want to learn about the services provided to patients. Daryo Dental Clinic, Jakarta is a concept founded by Drg. Daryono. With this clinic, the community can be provided with dental services so that patient satisfaction becomes a priority. This research was conducted at the Daryo Dental Specialist Clinic using Quantitative methodology is used in this research. SPSS is used to analyze the collected questionnaires to 70 patient respondents as selected patients who were over 17 years old and were patients who had been registered as old patients. The aim of the research is to find out: 1) To find out the suitability of patient satisfaction variables which have a significant influence on services at the Daryo Dental clinic. 2) To find out the most dominant variables in influencing patient satisfaction. This research uses a questionnaire consisting of 5 dimensions and 29 indicator which will be analyzed statistical product and service solution (SPSS) 24.00 program. The results of the research show that the factors that are important and immediately from the SPSS output results, a correlation coefficient (r) value of 0.903 is obtained, which means that this occurs. There is a very strong relationship between tangibility variables (X1), empathy (X2), reliability (X3), responsiveness (X4) and assurance (X5) on the patient satisfaction variable (Y).
The Electronic Word-of-Mouth (e-WOM) Research: A Scope of Literature Review Susilowati, Isnurrini Hidayat; Tukiran, Martinus
International Journal of Social and Management Studies Vol. 5 No. 2 (2024): April 2024
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v5i2.386

Abstract

There has been a lot of research on word of mouth. The findings show that research on e-WOM has grown in terms of publications. This research was conducted with the aim of (1) what is the cumulative growth trend of publications about electronic Word Of Mouth (e-WOM) from 2020 - 2023. (2)how are publications about electronic Word Of Mouth (e-WOM) according to geography (3) what is the research approach and focus research related to e-WOM. The method used was a scope of literature review and after selection it resulted in 13 papers. The results of this research are that there is an increasing trend in publications in the Journal of Business Research and the Journal of Retailing and Consumer Services from 2020 until 2023. The research was conducted in eight countries. In the research approach there were seven papers with a quantitative approach and six mixed methods papers. For the research focus in relation to e-WOM, in the first to sixth papers, e-WOM is the dependent variable which is influenced by other variables. Meanwhile, in other papers, e-WOM is used as a source of information, both positive and negative. Recommendations for publication for Indonesia using a mixed method research approach.
Customer Satisfaction in The Hospitallity Sector: a Narrative Literature Review Widiyanti, Wiwik; Tukiran, Martinus; Rani; Syahrir
International Journal of Social and Management Studies Vol. 5 No. 2 (2024): April 2024
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v5i2.388

Abstract

The research aims to create a narrative literature review with the title Customer satisfaction in the hospitality sector, in particular in the area of hotels, restaurants, and online travel agencies. The research uses three journals as data sources, namely: (1) a journal on customer satisfaction with hotels based on analysis of reviews generated by consumers; (2) a journal on factors that influence customer satisfaction in the restaurant business based on empirical studies from Bangladesh; and (3) a journal on the factors that affect customer content from online travel agencies in India. The study has two research questions, namely: (1) What are the customer satisfaction factors in hospitality? (2) Are there differences in customer satisfaction in the areas of hotels, restaurants, and online travel agencies? The results of this study show that: (1) customer satisfaction factors in hospitality include intrinsic and extrinsic factors that have a different impact depending on the type and level of product or service offered; and (2) there are differences in customer satisfaction in the areas of hotels, restaurants, and online travel agencies caused by different characteristics, expectations, and preferences of customers in each area. This research provides some recommendations to hospitality entrepreneurs on how to identify factors that affect customer satisfaction and adapt them to market conditions and segmentation.

Page 28 of 37 | Total Record : 367

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