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Akademi Pariwisata & Perhotelan Darma Agung Jl. Jl. Dokter TD Pardede No.21, Medan, Sumatera Utara Telp: (061) 4529514
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INDONESIA
Jurnal Ilmiah Akomodasi Agung
Published by Akademi Pariwisata & Perhotelan Darma Agung
ISSN : 25032119     EISSN : 26229129     DOI : -
Core Subject : Science, Education, Agriculture, Social,
Agriculture, Biological Sciences & Forestry Computer Science & IT Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences
Accommodation Agung Scientific Journal published the Academy of tourism & Hospitality Darma Agung , Medan. the journal is published two times a year, i.e. in april and October. This journal contains writing of analytical studies, research results, and critical review of the book in the field of business travel and hospitality.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Tourism, Leisure and Hospitality Management
Articles 115 Documents
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THE ROLE OF SUNDAY SCHOOL TEACHERS IN CHILDREN'S CHARACTER DEVELOPMENT AT BETHEL INDONESIA CHURCH, HOTEL PELANGI, SIMPANG SELAYANG, MEDAN, 2024 Saragih, Novita; Karo-Karo, Selamat; Girsang, Dameria; Wiharokusumo, Padriadi; Zalukhu, Esra
Jurnal Ilmiah Akomodasi Agung Vol 12 No 1 (2025): Jurnal Ilmiah Akomodasi Agung
Publisher : Akademi Pariwisata Darma Agung

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Abstract

This study examines the role of Sunday School teachers in shaping children's character through Christian religious education. The objective of this research is to identify the teaching strategies implemented and their impact on children's character development. The study employs a qualitative method with a case study approach conducted at Bethel Indonesia Church, Hotel Pelangi, Simpang Selayang, Medan. Data were collected through interviews, observations, and document analysis. The findings indicate that Sunday School teachers play a crucial role in character formation through role modeling, Bible-based learning, and positive social interactions. Creative teaching methods such as storytelling, role-playing, and interactive group activities have been proven to enhance children's understanding of Christian values. However, challenges such as a lack of training, limited facilities, and varying levels of student participation remain obstacles. It is recommended that churches provide regular training for Sunday School teachers, improve the availability of relevant teaching materials, and develop a more structured curriculum suited to children's growth. Additionally, parental involvement in character education is expected to strengthen learning outcomes. By enhancing the role of Sunday School teachers, this study contributes to the moral and spiritual development of children in Bethel Indonesia Church, Hotel Pelangi, Simpang Selayang, Medan.
MOTIVASI DAN TANTANGAN DALAM PENGEMBANGAN DESTINASI WISATA BARU PEA FARMHOUSE DI KABUPATEN SAMOSIR Anggreani, Christina; Syahfitri, Nova; Kusriani, Onni
Jurnal Ilmiah Akomodasi Agung Vol 12 No 1 (2025): Jurnal Ilmiah Akomodasi Agung
Publisher : Akademi Pariwisata Darma Agung

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Abstract

Proses pengembangan destinasi wisata bukanlah sebuah hal yang mudah. Terdapat berbagai motivasi mulai dari dorongan ekonomi, pelestarian lingkungan, hingga promosi budaya lokal. Tantangan-tantangan seperti keterbatasan infrastruktur, resistensi dari masyarakat lokal, dan masalah pendanaan sering kali menjadi hambatan. Tujuan penelitian ini adalah untuk mengetahui motivasi dan tantangan dalam pengembangan destinasi wisata baru di Pea Farm House. Informan dalam penelitian ini adalah 1(satu) orang yaitu pengelola Pea Farm House. Metode penelitian dengan menggunakan metode kualitatif. Teknik pengambilan sampel adalah dengan menggunakan pyrposive sampling. Metode pengambilan data adalah dengan menggunakan observasi, studi pustaka dan pedoman wawancara. Analisis data menggunakan metode analisa data dan analisa SWOT. Hasil penelitian ini adalah : Motivasi pengelola dalam mengembangkan destinasi pariwisata adalah untuk melakukan aktualisasi diri dan untuk meningkatkan kesejahteraan masyarakat di desa, tantangan utama yang dihadapi dalam proses pengembangan adalah akses jalan yang kurang baik.
PERAN STRATEGIS KOMUNIKASI PARIWISATA DALAM MEMPERKUAT BRANDING DESTINASI SUPER PRIORITAS DANAU TOBA, SUMATERA UTARA Sihombing, Bantors; Panjaitan, Hadi
Jurnal Ilmiah Akomodasi Agung Vol 12 No 1 (2025): Jurnal Ilmiah Akomodasi Agung
Publisher : Akademi Pariwisata Darma Agung

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Abstract

The designation of Lake Toba as one of Indonesia's five Super Priority Tourism Destinations (DPSP) requires massive and integrated promotional efforts. This research aims to analyze the strategic role of tourism communication in the promotion and strengthening of Lake Toba's branding. Using a qualitative approach with a descriptive-analytical method, data were collected through in-depth literature review, observation of digital media platforms, and document analysis from relevant stakeholders. The results indicate that tourism communication plays a central role in shaping image, disseminating information, and persuading potential tourists. The current implementation of tourism communication for Lake Toba utilizes various channels, particularly digital media such as social media (Instagram, TikTok, YouTube) and official websites. However, the main challenge is the lack of message integration among stakeholders (government, private sector, and community), resulting in a fragmented brand image. Effective communication serves not only as a promotional tool but also as a bridge to align the vision and actions of stakeholders. An integrated communication orchestration is needed, combining the power of digital media with the authenticity of interpersonal communication and local wisdom to build a strong and sustainable image for Lake Toba.
THE ROLE OF ENGLISH LANGUAGE SKILLS FOR WAITERS IN IMPROVING SERVICE QUALITY AT COMPASS ROSE RESTAURANT THE ANMON RESORT BINTAN Lumban Gaol, Rikki Nelson; Williandani, Mega
Jurnal Ilmiah Akomodasi Agung Vol 12 No 1 (2025): Jurnal Ilmiah Akomodasi Agung
Publisher : Akademi Pariwisata Darma Agung

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Abstract

This research examines the role of English language skills among waiters in enhancing service quality at the Compass Rose Restaurant of The ANMON Resort Bintan. As an international language, English plays a vital role in the hospitality industry, especially in interactions between waiters and foreign guests. This study aims to analyze the English proficiency levels of waiters, identify its impact on service quality, and propose recommendations for service improvement. The research employs a qualitative approach through direct observation and in-depth interviews. Informants include one food and beverage manager, one supervisor, ten waiters, and six restaurant guests, selected to provide comprehensive data. Findings reveal that the English-speaking skills of waiters are still suboptimal, particularly in speaking, leading to miscommunications during food and beverage orders. These misunderstandings often result in incorrect orders and guest complaints, which significantly affect guest satisfaction and overall service quality. The study recommends a consistent and structured English language training program under the supervision of the food and beverage manager. The program should focus on practical communication skills relevant to restaurant service tasks. Implementation of this recommendation is expected to improve service quality and create a more satisfying dining experience for guests at Compass Rose Restaurant.
PERAN PELATIHAN BAHASA INGGRIS TERHADAP KEPUASAN TAMU ASING: STUDI PADA RESTORAN HOTEL BERBASIS PARIWISATA INTERNASIONAL Williandani, Mega; Lumban Gaol, Rikki Nelson; Wirawan, Indra
Jurnal Ilmiah Akomodasi Agung Vol 12 No 1 (2025): Jurnal Ilmiah Akomodasi Agung
Publisher : Akademi Pariwisata Darma Agung

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Abstract

Dalam era globalisasi yang semakin maju saat ini, kemampuan berbahasa Inggris telah menjadi salah satu faktor krusial dalam industri pariwisata, khususnya di sektor perhotelan. Restoran hotel yang melayani tamu asing tidak hanya dituntut untuk menyajikan makanan berkualitas tinggi, tetapi juga harus mampu memberikan layanan yang memuaskan untuk bersaing di pasar internasional yang semakin kompetitif. Dalam konteks ini, pelatihan bahasa Inggris untuk staf restoran menjadi sangat penting. Misalnya, seorang pelayan yang dapat berkomunikasi dengan baik dalam bahasa Inggris mampu menjelaskan menu dengan lebih detail, memberikan rekomendasi yang tepat, dan menangani permintaan khusus dari tamu. Hal ini tidak hanya meningkatkan pengalaman makan tamu, tetapi juga menciptakan kesan positif yang dapat mendorong tamu untuk kembali. Penelitian ini bertujuan untuk mengeksplorasi peran pelatihan bahasa Inggris terhadap kepuasan tamu asing di restoran hotel berbasis pariwisata internasional. Dengan menggunakan metode kualitatif dan kuantitatif, data dikumpulkan melalui survei dan wawancara dengan staf restoran serta tamu asing. Hasil penelitian menunjukkan bahwa pelatihan bahasa Inggris yang efektif dapat meningkatkan interaksi antara staf dan tamu. Temuan ini diharapkan dapat memberikan wawasan bagi manajemen hotel dalam merancang program pelatihan yang lebih baik. Dengan memahami pentingnya penguasaan bahasa Inggris, manajemen dapat berinvestasi dalam program pelatihan yang tidak hanya fokus pada keterampilan bahasa, tetapi juga mencakup pelatihan budaya dan pelayanan pelanggan. Dalam kesimpulannya, pelatihan bahasa Inggris yang berkelanjutan dan komprehensif merupakan langkah strategis yang tidak hanya meningkatkan kepuasan tamu, tetapi juga memperkuat posisi kompetitif hotel di industri pariwisata global.

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