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Miftahul Huda
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Jurnal Indonesia : Manajemen Informatika dan Komunikasi
Published by Akademi Manajemen Informasi dan Komputer Indonesia
ISSN : 27768074     EISSN : 27237079     DOI : 10.35870
Core Subject : Science,
Computer Science & IT
Jurnal Indonesia : Manajemen Informatika dan Komunikasi, with ISSN 2723-7060 (Online) dan XXXX-XXXX (Print) published by Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) AMIK Indonesia. It is a biennial refereed journal that discusses community practices and processes. It provides a forum for academics, practitioners and community representatives to explore issues and reflect on practices related to the various activities involved. This journal is a peer-reviewed online journal dedicated to high-quality research publications that focus on research, implementation. FOCUS AND SCOPE Jurnal Indonesia: Manajemen Informatika dan Komunikasi is a scholarly journal that covers a wide range of topics within the fields of information technology and communication management. The journal aims to publish high-quality research and promote the exchange of knowledge and ideas in these areas. The focus and scope of the journal include. Focus The focus and scope of the journal include, but are not limited to, the following topics: Information Systems, Communication Management, E-Government and E-Governance, Digital Transformation, ICT for Development, Cybersecurity and Privacy. Scope The scope of JIMIK are Information Technology and Communication Science. The focus and scope of the journal include, but are not limited to, the following topics: Information Systems, Communication Management, E-Government and E-Governance, Digital Transformation, ICT for Development, Cybersecurity and Privacy
Arjuna Subject : Ilmu Komputer (semua kategori) - Ilmu Komputer (Lain-Lain)
Articles 320 Documents
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Peran Public Relations dalam Pelayanan Publik di Badan Kepegawaian Negara (BKN) Pusat Indah Permata Aryani; Wiratri Anindhita; Dini Safitri
Jurnal Indonesia : Manajemen Informatika dan Komunikasi Vol. 5 No. 1 (2024): Jurnal Indonesia : Manajemen Informatika dan Komunikasi (JIMIK)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) AMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jimik.v5i1.428

Abstract

Every government institution must maintain a harmonious relationship with the community. As the front guard in establishing relationships between an organization and its public, public relations has a very important role in providing quality and satisfying public services for the community. The State Civil Service Agency as an institution that has responsibility for the management of the State Civil Apparatus makes public service one of the priorities that has targets that must be effective and efficient so that it must be taken seriously. This study aims to find out what roles are played by Public relations in carrying out public services at the National Civil Service Agency. This study used data collection methods through interviews and the selection of research informants through purposive sampling, which were in accordance with the selected criteria and were indeed relevant to the research problem, namely Youth Public relations Officers (Sub-coordinators). The results of this study indicate that the role of public relations in public services at the State Personnel Agency plays an important role in maintaining the positive image of the State Personnel Agency by publicizing all activities carried out by the State Personnel Agency, providing information, inviting scheduled hearings if problems occur and requires solutions by discussing directly, as well as ensuring that the public services of the State Civil Service Agency meet the required standards and can be used as evaluation material for improvement and enhancement of public services in the State Personnel Agency.
Pengembangan Sistem ERP Modul Inventory untuk Proses Penyimpanan Alat Medis pada Instalasi Kedokteran Nuklir RSHS dengan Metode Quickstart Divani Prajna Lutfiah; Ari Yanuar Ridwan; Umar Yunan Kurnia Septo Hediyanto; Kharisma Perdani Kusumahastuti
Jurnal Indonesia : Manajemen Informatika dan Komunikasi Vol. 5 No. 1 (2024): Jurnal Indonesia : Manajemen Informatika dan Komunikasi (JIMIK)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) AMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jimik.v5i1.433

Abstract

To improve the quality of hospital services, hospital operations can support this by following applicable standards so that the service process can run well and effectively. With the regulations related to the medical device storage system in hospitals, especially in service processes that pose a risk, such as the Nuclear Medicine Installation, a management system is needed that can regulate the flow of goods to and from the storage warehouse. One of the components used in the Nuclear Medicine Installation service process is a radioactive compound that has a risk in its use if unattended. This activity can cause problems to the surrounding environment, including patients or medical personnel, if there is no management that oversees the management of the entry and exit of goods from the warehouse. Therefore, a management process is needed to manage the storage of medical devices, including radioactive compounds used. All data can be centralized in one database so that related departments can use it to check the stock or availability of goods in the warehouse. This research will design an ERP-based medical device storage system with OpenSource Odoo using the QuickStart method. This solution is expected to help integrate parts in the Nuclear Medicine Installation and control risky compounds.
Komunikasi Interpersonal Customer Service Lotte Grosir dalam Melayani Pelanggan di Kota Samarinda Pradela Salsabila Sari; Ainun Ni'Matu Rohmah
Jurnal Indonesia : Manajemen Informatika dan Komunikasi Vol. 5 No. 1 (2024): Jurnal Indonesia : Manajemen Informatika dan Komunikasi (JIMIK)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) AMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jimik.v5i1.434

Abstract

Interpersonal communication plays an important role in a company, one of which is retail, the quality of good interpersonal communication needs to be mastered by customer service because it deals directly with customers, the quality of interpersonal communication is needed to create good service for customers. The purpose of this study was to determine the interpersonal communication process of Lotte Grosir's customer service in serving customers in Samarinda City. The research method used is a qualitative method. Data collection techniques include interviews, observation and documentation. The informants in this study consisted of 3 customer service people, 1 guard manager and 2 customers. The results of this study indicate that there are 6 elements found in the field, namely self-introduction and other individuals from customer service openness to customers and customer service digging into customer backgrounds to reduce uncertainty to customers. Knowing the situation can be seen from the way customer service listens to complaints experienced by customers before providing solutions. Creating and maintaining meaningful relationships is evident in customer service. Providing service to customers in a friendly and courteous manner, not hurting customer feelings, giving trust to customers. Persuasion is seen when customer service provides options for exchanging goods before a refund is made if there is a discrepancy with the customer. Relaxed interactions can be seen from the way customer service makes jokes to customers, but one customer service that lacks initiative tends to wait for customers who ask questions. Helping seen from customer service helps reduce cognitive and behavioral uncertainty in customers in making decisions if customers feel unsure about their choices.
Evaluasi Konten Aplikasi Satusehat Menggunakan Mobile Appalication Rating Scale (Mars) dari Prespektif Generasi Z Krendi Nurislam Irfantiyardi; Fajar Sidiq Adi Prabowo
Jurnal Indonesia : Manajemen Informatika dan Komunikasi Vol. 5 No. 1 (2024): Jurnal Indonesia : Manajemen Informatika dan Komunikasi (JIMIK)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) AMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jimik.v5i1.435

Abstract

The Covid-19 pandemic is driving the emergence of many new applications in the healthcare field as innovative solutions for safe and effective healthcare services. The increase in smartphone penetration and internet access in Indonesia, especially among Generation Z (born 1995-2010) who are active internet users for more than seven hours per day, supports this trend. This study evaluated the SatuSehat app using the Mobile Application Rating Scale (MARS) measurement tool. The aim was to provide an overview of government healthcare applications. The results review the features of the SatuSehat app and analyze its quality with MARS. This evaluation helps developers design useful and easy-to-use applications to meet the needs of the community in the future. SatuSehat application scored high in Application Quality variables such as Engagement, Functionality, Aesthetics, and Information, with a score of (4.1/5). The success of this application shows that the transformation from PeduliLindungi to SatuSehat has significantly improved its quality. The MARS evaluation shows that generation Z can rely on this app to manage their health. These results form the basis for further development so that SatuSehat continues to innovate and benefit the health of generation Z as the main users in the future.
Implementasi Sistem Keuangan Desa (SISKEUDES) dalam Meningkatkan Efektivitas Pengelolaan Keuangan Desa di Desa Telukbuyung Kabupaten Karawang Amelda; Sihabudin; Robby Fauzi
Jurnal Indonesia : Manajemen Informatika dan Komunikasi Vol. 5 No. 1 (2024): Jurnal Indonesia : Manajemen Informatika dan Komunikasi (JIMIK)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) AMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jimik.v5i1.438

Abstract

Teluk Buyung Village, Karawang Regency has implemented the SISKEUDES application since 2017 as a government effort to increase the effectiveness of village financial management. SISKEUDES is a technology-based application that is integrated and can make it easier for the village government to present accountable and transparent financial reports, in practice there are still obstacles experienced by the village government. This type of research is a qualitative descriptive research. The research was conducted on May 5, 2023. Researchers conducted research for 2 months, namely May-July 2023. The subjects for this study were the Village Head, Head of Finance for Telukbuyung Village, Pakisjaya District, Karawang Regency and BPKP West Java. This research uses two sources of data, namely primary data and secondary data. The central government's efforts to increase the effectiveness of financial management in Teluk Buyung Karawang Village experienced several obstacles, especially in the lack of understanding, resources in implementing SISKEUDES. and the recording stage which was not carried out in real time Overall, the research shows that the implementation of SIKEUDES in Telukbuyung Village has several aspects that have been implemented successfully, such as good communication, transparency, and the principle of orderly budgeting. Even though there have been positive steps, there are still obstacles that need to be overcome to increase effectiveness and efficiency, there are challenges in application operation, optimal accountability, and full participation of all related parties.
Komunikasi Partisipatif Kelompok Sadar Wisata (Pokdarwis) Terkait Program Ekowisata di Kelurahan Bontang Baru Kota Bontang Hilda Annisa Nur Firdausi; Rina Juwita; Kheyene Molekandella Boer
Jurnal Indonesia : Manajemen Informatika dan Komunikasi Vol. 5 No. 1 (2024): Jurnal Indonesia : Manajemen Informatika dan Komunikasi (JIMIK)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) AMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jimik.v5i1.439

Abstract

In realizing the concept of good governance, community participation is needed to participate in development. In this regard, the government formed Pokdarwis as a development agent in the context of tourism as a tool for developing public awareness of the environment around them. This study uses Development Communication as the Grand Theory, Participatory Communication as the Middle Theory, and the service concept that uses four indicators of participatory communication namely, Heteroglasia, Dialogic, Polyphony, and Carnival. This research with the theme of ecotourism uses a type of qualitative description with a purposive sampling technique with the selection of informants based on certain criteria. Based on the findings in the field, it was found that some of the four concepts were found in the Pokdarwis participatory communication practices but some were not found meaning they did not meet the criteria to be included in the four indicators.
Pengaruh Social Media Marketing Instagram Terhadap Minat Beli Konsumen di Tel-U Store Siska Zuherni Novliana; Leni Cahyani
Jurnal Indonesia : Manajemen Informatika dan Komunikasi Vol. 5 No. 1 (2024): Jurnal Indonesia : Manajemen Informatika dan Komunikasi (JIMIK)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) AMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jimik.v5i1.440

Abstract

Today, technological developments are developing rapidly and have a positive impact on the field of marketing. The digital era as it is now allows products to be known and in demand through social media. Social media is a strategic marketing tool that influences consumer trust and purchase intention. The good use of social media, especially Instagram, can increase buying interest. This research uses quantitative methods with primary and secondary data obtained through interviews, questionnaires, observation, and literature study. The sample consists of 100 Instagram users who know Tel-U Store products, and the analysis is carried out using SPSS software. The results of the study show that the Instagram Tel-U Store social media marketing strategy is still effective, and customer buying interest is also high. There is a significant relationship between Instagram social media marketing and customer buying interest at Tel-U Store.
Analisis Pengembangan Produk Melalui Media Sosial Instagram di Donat Madu Cihanjuang pada Tahun 2023 Bayu Asliza Fadila; Leni Cahyani
Jurnal Indonesia : Manajemen Informatika dan Komunikasi Vol. 5 No. 1 (2024): Jurnal Indonesia : Manajemen Informatika dan Komunikasi (JIMIK)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) AMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jimik.v5i1.441

Abstract

Social media has changed the way consumers and producers communicate, enabling manufacturers such as CV. Donat Madu Cihanjuang (CV. DMC) to market their products through social media marketing, such as Instagram. CV. DMC, a food company, has emphasized halal, quality and best service to their customers. This study aims to develop product branding CV. Cihanjuang Honey Donuts on Instagram. The research method used is descriptive qualitative with data collection techniques such as interviews, observation, documentation, and triangulation. The results of this study are the development of Instagram social media content in CV. The Bojongsoang Honey Donuts need to be improved again, with the first way from planning content to evaluating Instagram content.
Implementasi Wazuh Integritas File untuk Perlindungan Keamanan Berdasarkan Aktivitas Log di BTSI UKSW Bagas Haryanto; Dian W. Chandra
Jurnal Indonesia : Manajemen Informatika dan Komunikasi Vol. 5 No. 1 (2024): Jurnal Indonesia : Manajemen Informatika dan Komunikasi (JIMIK)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) AMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jimik.v5i1.447

Abstract

Technological developments are now increasingly sophisticated, especially in data security. Data security and File Integrity have an essential role and are one of the main concerns in the corporate environment. Practical steps are needed for a data security system that detects data threats, especially File Integrity within the SWCU BTSI environment. The Wazuh system provides monitoring and detection of File change activity. This feature works because of Real-Real File change activity and log analysis. To maintain system security is to monitor File Integrity, namely ensuring that critical Files are not subject to unauthorized changes by unauthorized parties. Therefore, research was carried out and implementation of File Integrity Wazuh for security protection based on log activity at SWCU BTSI. The results showed that the implementation of the File Integrity Wazuh system can identify security incidents against suspicious activity on a File and is effectively able to provide notifications to administrators against unauthorized activity
Perancangan Sistem Aplikasi Arsip Elektronik Berbasis Website pada Bagian Umum di Kantor DPRD Provinsi Sumatera Selatan Nyimas Virda Ramadhanty; Yusnizal Firdaus; Esya Alhadi; Mariskha Z
Jurnal Indonesia : Manajemen Informatika dan Komunikasi Vol. 5 No. 1 (2024): Jurnal Indonesia : Manajemen Informatika dan Komunikasi (JIMIK)
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) AMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jimik.v5i1.449

Abstract

This research was created to design a website-based electronic filing system in the public section of the South Sumatra Province DPRD office. The method used is qualitative analysis in the form of designing a website-based electronic archive storage system in the general section of the South Sumatra Province DPRD office. The archive storage system at the South Sumatra Province DPRD office, especially in the general section, is still manual, namely using a chronological and date system, so that retrieving archives takes a long time, and requires more archive storage space. The design of a website-based electronic archive storage system can make it easier for employees to manage records and does not require a lot of equipment in storage which will take up more space. Finding archives will also be easier and faster because archives are stored electronically.

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