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Journal of Sustainable Community Development (JSCD)
Published by Sekolah Tinggi Manajemen IPMI
ISSN : 27152080     EISSN : 27470040     DOI : https://doi.org/10.32924/jscd
Core Subject : Economy, Humanities, Social,
Humanities Economics, Econometrics & Finance Environmental Science Social Sciences
Journal of Sustainable Community Development (JSCD) is published by Sekolah Tinggi Manajemen IPMI with a strong identity of blending the locally embedded and globally connected wisdom. JSCD is a biannual refereed journal concerned with the practice and processes of community development. It provides a forum for academics, practitioners and community representatives to explore issues and reflect on practices relating to the full range of community development activity. This journal is a peer-reviewed online journal dedicated to the publication of high-quality research focused on research, implementation of community development policy. The journal is an open access journal and accepting all papers on community engagement from Indonesia and overseas countries. The journal will emphasize the implementation of local wisdoms of Indonesia and also the blend with the global goals supporting the Sustainable Development Goals of the United Nations.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 108 Documents
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Factors Affecting Customer to Use E-Wallet With Brand Image As Moderating Variable An Evidence of E-Wallet Brand LinkAja Users Mudi Irawan
Journal of Sustainable Community Development (JSCD) Vol 5 No 1 (2023): Journal Of Sustainable Community Development (JSCD)
Publisher : Sekolah Tinggi Manajemen IPMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32924/jscd.v5i1.88

Abstract

Non-cash transaction become popular in Indonesia during Covid 19 because of health and safety reason. According to internal report, LinkAja is succeeded to maintain the good level of awareness (83%) from year on year. However, LinkAja`s brand performance is experiencing a significant drop in consideration (35%) and actual usage (24%). Thus, the aim of this study is to investigate factors affecting LinkAja customer to use e-Wallet with Brand Image as moderating variables. Within Quantitative Method and survey, the author collected sample from 113 LinkAja e-Wallet Customers in Jabodetabek during March 2022. The study found that Perceived Usefulness and Perceived Ease of Use have a significant effect on Intention to Use, and Intention to Use e-Wallet has a significant effect on Actual Usage of e-Wallet. In the contrast, Brand Image has no moderating effect between Intention to Use e-Wallet on Actual Usage of e-Wallet. This study provides several theoretical and practical guidelines for Finance Technology and Brand Management in Indonesia and other country. Author recommended LinkAja must focus their strength on product services and experience and marketing effort on branding. There are limitation of the study, which are cross-sectional time horizon, the sample was limited to 113 respondents, and the result was limited to Jakarta Area only. Authors recommended a future study to continue investigating e-Wallet phenomenon in other area with a broader time.
Employee Resilience in A Private Educational Institution: Basis for An Enhanced And Sustainable Employee Wellness Plan Eunice Mareth Querol Areola, PhD HSG; Pearliza Domalaon; Wednesdee-Perpetual A. Acasio; Evylou H. Bonquin; Jacob Michael d.L. Floresca; Maria Rita Pilar V. Ong
Journal of Sustainable Community Development (JSCD) Vol 5 No 1 (2023): Journal Of Sustainable Community Development (JSCD)
Publisher : Sekolah Tinggi Manajemen IPMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32924/jscd.v5i1.89

Abstract

Academic institutions are said to be complex organizations that face a range of challenges and pressures which can result in higher stress levels among their human capital. The Pandemic that happened and the shifting back to the new normal poses’ different pressures and as an institution that promotes learning it is important to recognize these challenges and provide support and resources to promote sustained health and employee wellness. The main objective of this research was to identify the employees' resilience as measured in physical, occupational, and social well-being. Correlational analysis was used to establish relationships between responses to personal well-being and demographics of age, gender, and tenure. Findings revealed that participants’ well-being and participants’ responses exhibited significant, strong correlations in terms of designation, age, gender, and tenure in school. From these, recommendations for enhanced employee health and wellness were suggested and are aligned in the following areas: (i) performance; (ii) attitude; and (iii) mental health.
Countenance Model Evaluation of A Non-Graded School: Basis for Program Sustainability Eunice Mareth Querol Areola, PhD HSG; Maria Urduja C. Galang
Journal of Sustainable Community Development (JSCD) Vol 5 No 1 (2023): Journal Of Sustainable Community Development (JSCD)
Publisher : Sekolah Tinggi Manajemen IPMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32924/jscd.v5i1.90

Abstract

This study evaluated the non-graded system as applied in a school in UST Angelicum College. The school understudy is a Catholic and Dominican school that has offered a non-graded system of education since 1972. A non-graded school's key element is removing grade designation's identity, allowing students to progress at their pace with no set time for when they move on. Authentic assessments replace letter or number grades. The evaluative research utilized the Stake's Countenance Model of Evaluation. This model describes and judges what is being evaluated under the three stages of implementation: antecedents, transactions, and outcomes. Data were collected and analyzed based on the descriptive and judgment matrices of the model. Participants of the study were lay administrators, learning facilitators, enrolled learners from YS 5 to YS 11, parents of currently enrolled learners from YS 2 to YS 11, and former facilitators of the school. An array of multiple instruments was used in each stage of program implementation for evaluation. Following the collection of qualitative and quantitative data, the data was analyzed using the countenance model. Intents and data observations and standards of judgment were then organized for each implementation stage of a matrix to determine the congruence of the data's intents and observations to the school practice. The study's findings revealed a satisfactory congruence in the three stages of implementation: antecedents, transactions, and outcomes. Based on these findings, a re-imagination of the Angelicum System is proposed. This can serve as the institutional model to follow in carrying out the school's unique system and ensure that congruence between the school's intents and practices is preserved through the years. The strategic plan is likewise recommended to be utilized for the next five years to ensure a comprehensive development, management, and sustainability of the redefined key priorities of a non-graded school. Further studies on achievement effects of the non-graded system, teaching approaches in a non-graded classroom, and non-graded education reforms may be conducted to improve and expand the essential features of a non-graded system that other academic institutions may adopt.
Socio-emotional Wealth Dimensions Defining the Corporate Social Responsibility Competencies of Family Businesses in the Philippines Eunice Mareth Querol Areola, PhD HSG
Journal of Sustainable Community Development (JSCD) Vol 5 No 1 (2023): Journal Of Sustainable Community Development (JSCD)
Publisher : Sekolah Tinggi Manajemen IPMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32924/jscd.v5i1.91

Abstract

As concern about society and the environment grows, pressure about sustainability rises. Businesses take action in engaging Corporate Social Responsibility (CSR) in its organizational objectives. The dominance of family business in the business society signifies its importance and contribution to the growth of sustainability. In the Philippines, CSR remains to be poorly developed and references about family businesses are inadequate. This research aims to examine the degree of Socio-emotional Wealth (SEW) and CSR practices of family businesses and to assess the relationship of these two variables in order to establish findings that would help improve family businesses and their CSR practices. The results showed that Scio-emotional wealth or SEW dimensions and CSR practices are significantly correlated. Conclusions were established and recommendations were formulated. In general, the recommendations of this research are for preservation and strengthening of family businesses’ SEW dimensions for the improvement of the businesses’ CSR engagements.
Integrating Social Media Strategy with Customer Relationship Management: A Basis for Relationship-Marketing Strategies for Dominican Province of the Philippines Schools Eunice Mareth Querol Areola, PhD HSG; Jhennie Caldito Villar
Journal of Sustainable Community Development (JSCD) Vol 5 No 1 (2023): Journal Of Sustainable Community Development (JSCD)
Publisher : Sekolah Tinggi Manajemen IPMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32924/jscd.v5i1.94

Abstract

Social Customer Relationship Management (SCRM) is one of the approaches used by companies and service institutions in managing and engaging customer interactions happening on social media. This study attempted to present the significant relationship between SCRM and social media performance of the DPP schools. This paper suggested adopting a relationship-marketing approach, integrating customer relationship management with social media strategy, for educational institutions under the Dominican Province of the Philippines, with the use of the Technology-Organization-Environment model with the diffusion of innovation insights into the relationship marketing. The results showed that there is a significant relationship between SCRM and the social media performance of schools while the respondents are strongly satisfied with the services provided by schools through their respective social media accounts. The research recommends the conduct of SCRM evaluation to validate whether SCRM strategies are aligned with the goals of the institution. Further, future researchers can investigate the 'responsiveness' of schools in terms of SCRM and conduct a study on engaging and impactful content relating to enrollment.
Manajemen Pasca Bencana Secara Terintegrasi: Spiritual Healing, Pengadaan Air Bersih dan MCK bagi Masyarakat terdampak Gempa Cianjur Indrajaya, Amelia Naim; Daryanto, Wiwiek M; Nurfadilah, Dety; Susanti, Yulita Fairina
Journal of Sustainable Community Development (JSCD) Vol. 5 No. 2 (2023): Journal Of Sustainable Community Development (JSCD)
Publisher : Sekolah Tinggi Manajemen IPMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32924/jscd.v5i2.84

Abstract

Bencana alam gempa bumi yang menimpa Cianjur menyebabkan rusaknya sendi kehidupan sebagian warga Cianjur. Infrastruktur hancur, rumah rubuh, sumber mata air menjadi kering serta terlebih adalah goncangan batin akibat kehilangan orang-orang yang dicintai. Tanggal 8 Desember 2022 tim melakukan program Manajemen Pasca Bencana melalui Focus Group Discussion dan menganalisa akar masalah utama yang harus dipecahkan dan belum tertangani dan hasilnya menunjukkan kebutuhan akan perbaikan fasilitas Mandi Cuci Kakus (WC), pembuatan sumber air bersih, serta pelaksanaan spiritual healing pada guru-guru dan masyarakat. Mulai tanggal 11 Desember 2022, tim melaksanakan pengabdian masyarakat di desa Gasol, SMK Permata Insan dan YPI Raudhatul Muttaqin. Tim mitra untuk renovasi MCK Permata Insan dan pengadaan sumber air di YPI Raudhatul Muttaqin bekerja secara simultan. Pada tanggal 14 Desember tim mengadakan pelatihan Spiritual Healing kepada guru-guru dan masyarakat di Tenda Darurat desa Gasol. Program Train of the Trainer (TOT) Spiritual Healing kemudian berlanjut secara virtual, dan peserta melakukan Spiritual Healing melalui program Spiritual Emotional Freedom Technique (SEFT) untuk membantu korban bencana. Melalui post test dan informasi dari peserta TOT terlihat bahwa program Spiritual Healing telah terlaksana dengan baik. Pengadaan air dan perbaikan MCK juga berjalan dengan baik seperti yang terlihat pada saat Monitoring dan Evaluasi.
Assessment of Overall Tourists Experience in Selected Tourism Development Clusters in Northern Philippines Areola, PhD HSG, Eunice Mareth Querol; Trinidad, Fernando; Flores, Julius
Journal of Sustainable Community Development (JSCD) Vol. 5 No. 2 (2023): Journal Of Sustainable Community Development (JSCD)
Publisher : Sekolah Tinggi Manajemen IPMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32924/jscd.v5i2.92

Abstract

The study aimed to assess the overall tourists' experience in the selected tourism development clusters in Northern Philippines. The design was descriptive, using the quantitative approach on 200 respondents. The findings of the study were: majority of the respondents were aged between 18 and 27 years old, female, single, employed as staff for 0-5 years, participated in educational tour, and the purpose of travel is to learn; the overall experience of the respondents are enhanced by the theme at TDS and TSs in NP-6, harmony of positive cues, elimination of negative cues, mix memorabilia, and the engagement of all their five senses; there is no significant difference in the overall experience of the respondents based on the five principles of experience design based on Pine and Gilmore (1998); the overall experience by the respondents towards TDS and TSs in NP-6 have entertainment, education, escapism, and aesthetic (Pine and Gilmore 1998) in various levels, because the respondent have not reached the richest experiences that encompasses all aspects of all the four realms of experience that form the “sweet spot” around the area where the spectra meet, It concludes that the overall tourists experience in the selected TDS and TSs in NP-6 are enhanced by the theme, harmony of positive cues, elimination of negative cues, mix memorabilia, and the engagement of all their five senses; however, it has not reached the richest experiences that encompasses all aspects of entertainment, education, escapism, and aesthetic. As such, the study recommends the following: 1. DOT, LGUs, and the tourism stakeholders that covers the TDs and TSs in NP-6 should form an inter-agency group that should regularly evaluate the destination development strategy aimed at supporting the development of tourism destinations and enhancing the overall tourists’ experience; 2) The inter-agency group main task is to monitor changes in tourist behavior in the market and guide the tourism stakeholders in the development of its products that would meet the current needs of the tourists; and 3) 3. LGUs at TDs and TSs in NP-6 should regularly conduct inspection of the tourism stakeholders to ensure compliance of the destination development strategy and that the tourists have a positive experience.
Assessment of Intramuros Restaurant Services : Basis for Food Tourism as an Attraction of a Heritage Destination Areola, PhD HSG, Eunice Mareth Querol; Escabillas, Aisha Janinne Q
Journal of Sustainable Community Development (JSCD) Vol. 5 No. 2 (2023): Journal Of Sustainable Community Development (JSCD)
Publisher : Sekolah Tinggi Manajemen IPMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32924/jscd.v5i2.95

Abstract

The tourists’ desire to experience local culture and heritage makes heritage sites an important attraction in destinations. Being considered an inseparable part of cultural and heritage tourism, food is an important aspect that is beneficial for the community’s economic sustainability and the social life of tourists, visitors, and usual diners. This research aimed to determine the assessments of diners on Intramuros restaurants, on the three components of guest experience with the intent of exploring food tourism as a destination attraction to promote this heritage site. It was descriptive-exploratory research using a researcher-made questionnaire to survey the assessment of 75 diner respondents in Intramuros restaurants who were selected through a purposive sampling technique. The findings of the study suggested that the respondents were satisfied with the three components of the guest experience namely: service product, service environment, and service delivery system. The respondents’ satisfaction with restaurant services offered in the destination played a significant role in their revisit and recommendation intentions where the result related a high level of likelihood of revisit and recommendation intentions among diners. Further, it determined that the top three types of food service preferences are casual dining, fine dining, and banchetto (feast). The top recommendation among five indicators in terms of food tourism activities in Intramuros, a cultural heritage site, was to associate cultural shows with the dining experience.
Job Satisfaction and Organizational Commitment of Millennial and Gen Z Hotel Employees : A Basis for Management Technique Development Areola, PhD HSG, Eunice Mareth Querol; Lao, Rochelle Marri P; Javier, Ramoncito P
Journal of Sustainable Community Development (JSCD) Vol. 5 No. 2 (2023): Journal Of Sustainable Community Development (JSCD)
Publisher : Sekolah Tinggi Manajemen IPMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32924/jscd.v5i2.96

Abstract

The workforce is now composed of multi-generational employees. In the coming years, Millennials and Gen Z will dominate the labor force. The purpose of this study is to investigate the job satisfaction and organizational commitment of Millennial and Gen Z hotel employees. Understanding this future hospitality workforce is pivotal as empirical studies since both generations are known to be the “job hopper” generation. There has been a paucity in the study with regards to Gen Z hotel employees as they are still starting to penetrate the workforce. It was also the objective of this study to see whether there is a difference between Millennial and Gen Z employees in terms of their job satisfaction and organizational commitment. This study solely focused on hotel employees in Bacolod City (n = 90). The results of the study suggests Millennial and Gen Z employees are highly satisfied, and highly committed with their workplace despite of what previous studies suggest. However, the study also infers that gender of Gen Z employees shows a significant difference when it comes to job satisfaction. It is also extrapolated that employee’s job satisfaction has a strong positive relationship with their organizational commitment. This supports previous studies implying that job satisfaction is a predictor of organizational commitment.
Examining Autonomy in Teaching and Job Satisfaction among Learning Facilitators Areola, PhD HSG, Eunice Mareth Querol; Galang, Maria Urduja Concepcion
Journal of Sustainable Community Development (JSCD) Vol. 5 No. 2 (2023): Journal Of Sustainable Community Development (JSCD)
Publisher : Sekolah Tinggi Manajemen IPMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32924/jscd.v5i2.97

Abstract

Teaching autonomy has become an important factor in the modern context of an educational institution. Teachers are becoming more and more interactive with students, especially in managing students' educational work. A teacher's teaching style depends greatly on the environment and the decisions they can make independently. Teachers can work without restriction or fear. This study took place at a private Dominican Catholic school in the Philippines. The teachers of this educational institution are called learning facilitators because the school believes in the supporting role of teachers in the teaching and learning process. Learning facilitators can teach in their preferred method if they have enough autonomy to do so. Independence in the classroom can create more opportunities for instructors to teach lessons more expressively. In this way, instructors can enthusiastically carry out educational activities that will make students more satisfied. Student satisfaction in today's society is clearly very important. Their learning strategies are dynamic and dependent on the environment.

Page 7 of 11 | Total Record : 108

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