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Ilomata International Journal of Social Science
ISSN : 2714898X     EISSN : 27148998     DOI : 10.52728/ijss
FOCUS Ilomata International Journal of Social Science aims to provide information on both theoretical and empirical articles and case studies relating to sociology, political science, history, law in society and related disciplines. Published articles use scientific research methods, including statistical analysis, case studies, field research and historical analysis. SCOPE Ilomata International Journal of Social Science concerns on sociology, political science, history, law in society and related domains. through publication of research based articles and critical analysis articles. It describes, compares, interprets, and explains the whole aspects of multi discipline perspectives including anthropology, sociology, psychology, philosophy, education, philology and history of religion. Ilomata International Journal of Social Science acordially welcomes contributions from scholars of related disciplines
Articles 449 Documents
Banking Chatbots in Indonesia as AI-Mediated Communication: A CMC and TAM Analysis Fajrinaldi; Yundira Putri Rahmadianti
Ilomata International Journal of Social Science Vol. 7 No. 2 (2026): April 2026
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijss.v7i2.2138

Abstract

This study aims to explore how banking AI chatbots mediate communication between banks and customers, and to examine user perceptions regarding the ease of use and usefulness of such technology. Employing a qualitative approach, the research analyzes the experiences of three informants who have interacted with AI chatbot services from Bank Mandiri (MITA), BRI (SABRINA), and BNI (CINTA). The study utilizes the framework of Computer-Mediated Communication (CMC) to assess digital interaction characteristics and adopts the Technology Acceptance Model (TAM) to examine factors of technology acceptance. Findings indicate that banking AI chatbots are perceived as useful and easy to use, especially for routine informational queries. However, they are seen as limited in handling complaints or complex problems. While chatbots provide time flexibility and easy access, the low level of social presence leads to a less empathetic communication experience. Despite these limitations, AI chatbots are accepted as efficient digital communication tools for everyday banking needs. The study highlights the need to enhance chatbot interaction quality to become more human-centered and emotionally responsive.
The Virtues of the Righteous Woman in the Dimension of Islamic Religious Education and Their Correlation with Household Harmony Iesy Naely Fithrotun Nisa; Moh. Ali; Sugianto; Taqiyuddin; Ali Shodiqin
Ilomata International Journal of Social Science Vol. 7 No. 2 (2026): April 2026
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijss.v7i2.2201

Abstract

This study examines the phenomenon of early marriage, commonly associated with social pressures transmitted through family expectations, community norms, and media discourse, which may also affect urban women, including civil servants in the education sector. Such pressures are often linked to vulnerabilities in domestic relationships, including potential verbal and non-verbal violence. Using a qualitative-descriptive literature review, this research systematically analyzes relevant academic sources to explore the role of Islamic Religious Education (PAI) values in shaping the personality of ṣāliḥah women as a form of psychosocial competence. The analysis focuses on three key themes: (1) the transmission of social norms from rural to urban contexts, (2) the conceptualization of ṣāliḥah women as encompassing emotional regulation, assertive communication, rights awareness, and coping strategies, and (3) the relationship between the internalization of PAI values and family relationship quality. The findings suggest that the internalization of religious values extends beyond normative dimensions, functioning as a psychosocial resource with the potential to act as a protective factor against social pressures and unhealthy domestic dynamics. However, this relationship remains conceptual and context-dependent. This study contributes by proposing a conceptual model positioning the ṣāliḥah construct as a psychosocial competence linking PAI value internalization to household harmony through self-regulation and adaptive social interaction. A key limitation is the absence of empirical validation due to its reliance on literature-based analysis.
Analysis of the Implementation of the Maritime Labour Convention (MLC) 2006 as an International Regime Toward Indonesian Seafarers in South Korea Higia Hendriyati; M. Rafa Akhdan Naufal; Ryan Nailur Raja
Ilomata International Journal of Social Science Vol. 7 No. 2 (2026): April 2026
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijss.v7i2.2222

Abstract

This study examines the implementation of the Maritime Labour Convention (MLC) 2006 as an international regime in the context of Indonesian seafarers working in South Korea. Using an international regime perspective that emphasizes norms as instruments governing the behavior of member states, this research contributes novelty by revealing operational differences between the internationally navigating fish carrier sector and the small-scale fishing vessel sector. Employing a descriptive qualitative method, primary data were obtained through in-depth interviews with key informants namely a marine engineer officer on a merchant vessel and an official of the Jangkar Karat Indonesia labor union selected through purposive sampling based on work experience, and further strengthened by thematic analysis of complaint records from BP2MI. The findings indicate that large merchant vessels tend to demonstrate compliance with MLC 2006 standards, while small fishing vessels still exhibit significant violations, including working hour violations, wage discrepancies, and inadequate health protection for seafarers. This study concludes that ratification status does not automatically guarantee comprehensive compliance, and that strengthening oversight mechanisms and transnational cooperation particularly between Indonesia and South Korea is essential to closing this implementation gap.
The Effect of Financial Stress on Psychological Distress with Social Support as a Moderator in Karawang Manufacturing Employees Tita Atiatul Maula; Lania Muharsih; Mohammad Iqbal
Ilomata International Journal of Social Science Vol. 7 No. 3 (2026): July 2026
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijss.v7i3.2411

Abstract

The manufacturing sector is a major contributor to Indonesia’s economic growth; however, its demanding work environment increases the risk of psychological distress among employees. Karawang Regency, as one of Indonesia’s key industrial areas, employs a large manufacturing workforce. Financial stress resulting from economic instability is considered an important factor influencing employees’ psychological well-being. This study aims to examine the effect of financial stress on psychological distress and investigate whether social support moderates this relationship among manufacturing employees in Karawang. Using a quantitative approach, primary data were collected through a Google Forms survey involving 312 employees of a manufacturing company in Karawang. The study employed the Kessler Psychological Distress Scale (K10), Financial Stress Scale (FSS), and Multidimensional Scale of Perceived Social Support (MSPSS). Data were analyzed using Moderated Regression Analysis (MRA) with JASP software. The results indicate that financial stress has a significant positive effect on psychological distress, while social support has a significant negative effect. Furthermore, the interaction effect demonstrates that social support significantly weakens the impact of financial stress on psychological distress. The model explains 51.7% of the variance in psychological distress. These findings suggest that financial stress is a significant risk factor for employee mental well-being, whereas social support functions as an important protective factor. Therefore, organizations should strengthen social support mechanisms in the workplace to help reduce the adverse psychological effects of financial stress and improve employee well-being.
LSPR's Social Media Narrative in Maintaining the Legitimacy of Formal Education: A Critical Discourse Analysis of LSPR's Digital Communication Strategy Ivanaldy Kabul; Rudy Harjanto; Geofakta Razali
Ilomata International Journal of Social Science Vol. 7 No. 3 (2026): July 2026
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijss.v7i3.2012

Abstract

This study examines how LSPR Institute of Communication & Business constructs the legitimacy of formal education through its social media discourse. Amid increasing competition and state regulation of educational quality, private higher education institutions must strategically negotiate public perception. This research applies Critical Discourse Analysis to analyze three pinned Instagram posts from @lsprjakarta and triangulates the findings through in-depth interviews with nine informants consisting of students, parents, lectures, and staff. The textual analysis reveals the use of affective-inspirational language emphasizing family-oriented diction to frame educational achievement as collective belonging. The discursive. practice analysis shows collaborative content production and distribution that reinforces institutional integration and network expansion. The social practice analysis demonstrates that LSPR constructs formal education legitimacy through symbolic positioning as a "family" dan "home", aligning institutional identity with societal expectations. The study contributes theoretically by identifying family as an affective soft-power strategy in negotiating legitimacy between state regulation and public perception. This finding extends Critical Discourse Analysis in educational communication by demonstrating that institutional legitimacy is constructed not only through academic quality but also through affective-symbolic discourse.
Human Security from an Islamic Perspective: A Case Study of the 2023 Israel - Gaza War Rahmatul Linsani; Sidik Jatmika
Ilomata International Journal of Social Science Vol. 7 No. 3 (2026): July 2026
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijss.v7i3.2060

Abstract

This study analyzes human security violations during the 2023 Israel–Gaza war using an Islamic Human Security Framework (IHSF) that integrates contemporary human security theory with maqāṣid al-sharīʿah (al-ḍarūriyyāt al-khams). Shifting from state-centered security, the framework redefines civilians as the primary referent object, identifies multidimensional threats, and derives ethical and policy implications grounded in both international norms and Islamic principles. Employing a qualitative document-based case study, this research examines 42 reports published between October 2023 and March 2024 by United Nations agencies (UN, UNRWA, OCHA), international human rights organizations, and peer-reviewed academic sources. Data were selected based on institutional credibility, temporal relevance, and cross-source verification, and analyzed through thematic content analysis with triangulation. The findings reveal systematic human security violations across five analytically mapped dimensions: protection of life (ḥifẓ al-nafs), evidenced by extensive civilian casualties; food security, indicated by siege-induced famine risks and obstruction of aid; health security, reflected in the destruction and paralysis of medical facilities; shelter and property protection (ḥifẓ al-māl), shown through large-scale housing destruction; and human dignity, manifested in forced displacement and collective punishment. Rather than assuming equivalence, the study explicitly aligns maqāṣid principles with modern human security dimensions, demonstrating their complementary evaluative capacity. The novelty of this research lies in operationalizing maqāṣid al-sharīʿah as normative criteria within a human security assessment of armed conflict. Limitations include reliance on secondary reports, contested casualty figures, and restricted access to field data.
Optimizing the Application of Artificial Intelligence in High School Learning Communication Strategies Daniari Setiawati; Ahmad Fitriasari; Ni Putu Limarandani
Ilomata International Journal of Social Science Vol. 7 No. 3 (2026): July 2026
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijss.v7i3.2076

Abstract

The accelerated integration of Artificial Intelligence (AI) into educational ecosystems presents profound opportunities for pedagogical transformation, particularly within Senior High School (SMA) environments. This study investigates the optimization of AI applications in mediating learning communication strategies operationally defined herein as the facilitation of purposeful, bidirectional feedback loops, the structuring of adaptive interaction patterns, and the refinement of instructional messaging. Employing a qualitative mixed-methods design, this research triangulates a systematic literature review with a thematic analysis of semi-structured stakeholder interviews involving school leadership, instructional staff, and counseling professionals. The findings suggest that AI can enrich learning communication by dynamically adjusting instructional messaging and providing real-time, bidirectional feedback to students, thereby supporting constructivist knowledge building. Applications such as chatbot-based conversational agents, adaptive learning algorithms, and automated content generation tools are reported to facilitate greater efficiency in material delivery while affording students personalized learning pathways. However, the study identifies critical structural constraints, noting that successful implementation within the SMA context is heavily contingent upon infrastructural readiness, the mitigation of the digital divide, and the comprehensive development of teachers' digital pedagogical literacy. The authors conclude that while AI holds significant potential to make learning communication more inclusive and data-driven, causal impacts on long-term achievement require further quantitative evaluation. Therefore, it is crucial for educational institutions to develop comprehensive, human-centered governance policies that support the sustainable and ethical integration of this technology.
Reimagining Internships in the Digital Age: Virtual Communication Practices for Smarter Student Engagement Indri Alya Himawan; Siti Maharani Nadira; Nabila Fenelia
Ilomata International Journal of Social Science Vol. 7 No. 3 (2026): July 2026
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijss.v7i3.2079

Abstract

This study examines the influence of communication practices on internship experiences in virtual, physical, and hybrid formats. The study employed a qualitative interpretive design, utilizing three focus group discussions comprising 15 final-year communication students at Sunway University, with five participants in each modality group. Reflexive thematic analysis was used to look at the discussions and find patterns in how students felt about onboarding, mentoring, feedback, social presence, and work-related fatigue. The results indicate that virtual internships were frequently perceived as adaptable and effective for task coordination; however, participants also reported delayed clarification, diminished spontaneous interaction, and limited opportunities for informal learning and networking. People generally thought that physical internships offered more interpersonal cues, faster feedback, and better day-to-day support for relationships. However, the quality of mentoring still varied from supervisor to supervisor. Some people said that hybrid internships offered a partial balance between flexibility and access to relationships, but how well they worked depended on how communication was set up in both online and in-person settings. The findings do not imply that one modality is inherently superior. Due to being an exploratory study with a small, context-specific sample, these findings should be regarded as interpretive insights rather than universally applicable conclusions.
The Influence of Dynamic Capabilities and Transformational Leadership on the Performance of Public Sector Organizations Tri Haryanto; Alfira Sofia
Ilomata International Journal of Social Science Vol. 7 No. 3 (2026): July 2026
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijss.v7i3.2090

Abstract

This study examines the effects of dynamic capability and transformational leadership on organizational performance in public sector institutions by considering the institutional and bureaucratic characteristics that distinguish government organizations from private-sector entities. A quantitative survey approach was employed to investigate how adaptive organizational capabilities and leadership practices influence performance outcomes. A total of 150 questionnaires were distributed to structural and managerial officials in public organizations. Of these, 118 questionnaires were returned, 108 responses passed the initial screening process, and 100 valid cases were retained for the final analysis after data quality assessment. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS. The findings reveal that dynamic capability has a positive and significant effect on organizational performance (β = 0.31, p < 0.05), indicating that organizational adaptability enhances institutional effectiveness. Transformational leadership also demonstrates a positive and significant influence on performance (β = 0.51, p < 0.05), highlighting the importance of leadership behaviors in motivating employees and supporting organizational achievement. However, the interaction effect between dynamic capability and transformational leadership is not statistically significant. This study contributes to dynamic capability theory by identifying a public-sector-specific boundary condition: the performance benefits of dynamic capability are realized primarily through formalized procedures, administrative coordination, regulatory compliance, and accountability mechanisms rather than leadership-driven strategic flexibility. The findings extend dynamic capability theory to highly institutionalized public-sector environments and clarify how bureaucratic structures shape capability–performance relationships.
An Overview of Open Relationship Behaviors among Homosexual (Gay) Individuals Using Online Dating Applications Henry Franco Eduard Tobe; Ratriana Yuliastuti Endang Kusumiati
Ilomata International Journal of Social Science Vol. 7 No. 3 (2026): July 2026
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijss.v7i3.2104

Abstract

This study aims to explore the behavioral dynamics of open relationships among homosexual (gay) individuals who use online dating applications, focusing on subjective experiences derived from a small-scale qualitative inquiry. The study is motivated by the increasing use of digital platforms within the gay community, which may facilitate more flexible and non-monogamous relational arrangements. A qualitative method with a phenomenological approach was employed to examine lived experiences in depth. Data were collected through in-depth interviews with two participants who are engaged in open relationships and actively use dating applications. The findings, based on inductive thematic analysis of participants’ narratives, indicate that open relationships are not merely understood as expressions of sexual freedom, but as ongoing processes of negotiating emotional needs, intimacy, and personal autonomy. Seven recurrent themes consent, self-awareness, communication, honesty, boundaries, trust, and negotiated forms of fidelity and commitment emerged as key features within participants’ accounts. These themes were developed inductively while being interpreted in relation to existing theoretical perspectives on consensual non-monogamy. Within this limited empirical context, open relationships reflect an alternative construction of fidelity grounded in transparency and emotional responsibility, particularly in tension with dominant cultural norms that privilege monogamy. Given the study’s reliance on two participants, the findings are not intended for generalization but instead provide context-bound insights into individual meaning-making processes. The study contributes to social psychological discourse by offering a phenomenologically grounded account of emotional ethics in non-monogamous relationships and highlights implications for culturally sensitive counseling practices for LGBTQ+ clients in Indonesia.