Indonesian Journal of Health Community
IJHeCo (Indonesian Journal Of Health Community) is a scientific journal for the Public Health development managed by the Health Administration Study Programme of IVET University. This journal offers complete coverage of key public health issues, it addresses development challenges that have to do some study such as Health Administration, Health Policy, Health Promotion, Reproduction Health, Health of Mother and Child, Epidemiology and Biostatistic, Environmental Health, Health and Safety Policy. All article studies are published online twice a year.
Articles
75 Documents
<![CDATA[Hubungan Kualitas Pelayanan Kesehatan terhadap Loyalitas Pasien Non Asuransi di Rumah Sakit X Purwodadi ]]>
<![CDATA[Sari, Novita]]>;
<![CDATA[Desty, Rani Tiara]]>;
<![CDATA[Anggorowati, Lindra]]>
<![CDATA[ Indonesian Journal of Health Community Vol 4 No 2 (2023): Volume 4 No 2 Tahun 2023 ]]>
Publisher : <![CDATA[Universitas Ivet ]]>
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DOI: 10.31331/ijheco.v4i2.2934
<![CDATA[Patient loyalty is a patient's attitude that describes loyalty towards services to utilize health services repeatedly to meet medical service needs. Service quality is one of the factors that influences patient loyalty which includes physical evidence (Tangible), reliability, responsiveness, assurance and empathy. This research aims to determine the relationship between the quality of health services and the loyalty of non-insurance patients who receive services at X Purwodadi Hospital. This research uses quantitative research with a cross-sectional research design, with a total of 100 non-insured patients as respondents. The sampling technique used was accidental sampling. Data analysis was carried out by using the chi square test. The results of the relationship analysis using the chi square test (p<0.05) showed that there was a relationship between physical evidence (p=0.000), reliability (p=0.000), capture power (p=0.000), assurance (p=0.000) and empathy (p=0.000) on non-insurance patient loyalty at X Purwodadi Hospital. Suggestions to hospitals to further improve the quality of service to provide a good perception so as to increase patient loyalty at X Purwodadi Hospital.]]>
<![CDATA[Hubungan Kualitas Pelayanan Bagian Pendaftaran Rawat Jalan terhadap Kepuasan Pasien RS X Purwodadi ]]>
<![CDATA[Arumsari, Wahyuni]]>;
<![CDATA[Arum, Hermin Diah Puspita]]>;
<![CDATA[Desty, Rani Tiara]]>
<![CDATA[ Indonesian Journal of Health Community Vol 4 No 2 (2023): Volume 4 No 2 Tahun 2023 ]]>
Publisher : <![CDATA[Universitas Ivet ]]>
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DOI: 10.31331/ijheco.v4i2.2940
<![CDATA[Service quality has a direct impact on patient satisfaction assessments. In Purwodadi Regency there are only twelve hospitals. One of these hospitals is Hospital X, which is the most preferred reference by the public. The aim of this research is to determine the relationship between service quality in the registration department and outpatient satisfaction at X Purwodadi Hospital. The approach taken in this research is quantitative-analytic with a cross sectional study. This research was carried out from April to July 2023. Samples were taken using accidental sampling with a population of 107,520 patients and samples taken of 100 respondents using the Slovin formula calculation. The research instrument used a structured questionnaire. The results of the research show that there is a relationship between the quality of registration department services and outpatient satisfaction at Hospital X Purwodadi which includes components: tangibles with a p-value of 0.000 < 0.05; reliability with p-value 0.006 < 0.05; responsiveness with p-value 0.000 < 0.05; assurance with a p-value of 0.000 < 0.05; and empathy with a p-value of 0.000 < 0.05. Overall, the total percentage of patient satisfaction is 70%. Thus, it can be concluded that to increase patient satisfaction scores, hospitals are obliged to improve the quality of service in every department.]]>
<![CDATA[Gambaran Persepsi Mutu Pelayanan Kesehatan pada Pasien Pengguna JKN di Puskesmas Karangmoncol ]]>
<![CDATA[Setiawati, Ayu]]>;
<![CDATA[Arumsari, Wahyuni]]>;
<![CDATA[Rahayu, Sri]]>
<![CDATA[ Indonesian Journal of Health Community Vol 4 No 2 (2023): Volume 4 No 2 Tahun 2023 ]]>
Publisher : <![CDATA[Universitas Ivet ]]>
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DOI: 10.31331/ijheco.v4i2.3021
<![CDATA[Health services are an integrated and sustainable effort to maintain and improve a high level of health. Protection of public health is realized through quality implementation in accordance with the demands of Law of the Republic of Indonesia Number 36 of 2009. Community Health Centers which have the largest service locations in Karangmoncol District should provide good mutual services. The aim of this research is to see a picture of mutual service for patients using JKN at the Karangmoncol Health Center in 2023. This type of research is quantitative descriptive and was carried out in May - July 2023. Sampling was taken using the purpouse sampling technique, resulting in 100 respondents. The data analysis used was univariate using frequency. From the research results, it was found that the dimensions of health service quality were reliability of 80%, responsiveness of 80%, assurance of 83%, empathy of 75%, tangible of 86 %. So it can be concluded that the majority of respondents in this study had a good perception of the quality of health services at the Karangmoncol Community Health Center.]]>
<![CDATA[Gambaran Pengetahuan tentang Pentingnya Vaksin Meningitis pada Jemaah Umroh di KKP Kelas III Jambi ]]>
<![CDATA[Basra, Yosi]]>
<![CDATA[ Indonesian Journal of Health Community Vol 4 No 2 (2023): Volume 4 No 2 Tahun 2023 ]]>
Publisher : <![CDATA[Universitas Ivet ]]>
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DOI: 10.31331/ijheco.v4i2.2608
<![CDATA[Public interest in Umrah worship is currently increasing. The dense number of Umrah pilgrims poses a risk of disease transmission, especially those from endemic areas such as meningitis. This study aims to describe the knowledge about the importance of the meningitis vaccine in Umrah pilgrims. This research is a quantitative research with a descriptive research design. This research was conducted at the Class III Jambi MPA in November - December 2022. The population in this study were all Umrah pilgrims who would vaccinate against meningitis and sampling was carried out using a total sampling technique with a total of 132 people. Data collection was carried out using a questionnaire and the results were analyzed univariately. The results of the univariate analysis showed that there were 67 (50.8%) respondents who had good knowledge about the importance of the meningitis vaccine, there were 45 (34.1%) respondents who had poor knowledge about the timeliness of giving the meningitis vaccine, there were 62 (47.0%) ) respondents had good knowledge about the benefits of the meningitis vaccine and there were 75 (56.8%) respondents who had poor knowledge about the contraindications for administering the meningitis vaccine to Umrah pilgrims.]]>
<![CDATA[Gambaran Kepuasan Pasien di Puskesmas Boja 1 Kabupaten Semarang ]]>
<![CDATA[Rahma, Lutfiana Nur]]>;
<![CDATA[Desty, Rani Tiara]]>
<![CDATA[ Indonesian Journal of Health Community Vol 4 No 2 (2023): Volume 4 No 2 Tahun 2023 ]]>
Publisher : <![CDATA[Universitas Ivet ]]>
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DOI: 10.31331/ijheco.v4i2.2480
<![CDATA[Satisfaction is a form of one's feelings obtained from the product or service received. In the field of Health, customers are patients, and they are considered as the main indicator in assessing service quality. Based on the preliminary study, there were complaints that were obtained from suggestion boxes, in person, or online that patients were dissatisfied with the services received, such as the unfriendly health center staff, inadequate facilities, and differences in service delivery to BPJS and non-BPJS users at the Boja Health Center. 1. The purpose of this study was to see an overview of patient satisfaction at the Boja 1 Health Center on existing complaints. This study used a descriptive observational study with a cross-sectional design. The method used was purposive sampling by determining respondents who had conducted an examination at the Boja 1 Health Center. The results of this study using 9 variables that could affect patient satisfaction were that more than half of the respondents were satisfied with the services provided by the Boja 1 Health Center. However, there was an error. one variable that patients are still dissatisfied with is the advertising or promotion variable promised by the Puskesmas. With that it is necessary to make improvements to increase patient satisfaction so that the services provided can be optimal and support the service quality of the Boja 1 Health Center.]]>
<![CDATA[Hubungan Dukungan Suami dan Paritas dengan Hiperemesis Gravidarum pada Ibu Hamil Trimester I dan II ]]>
<![CDATA[Gunawan, Ayu Amelya]]>
<![CDATA[ Indonesian Journal of Health Community Vol 5 No 1 (2024): Volume 5 No 1 Tahun 2024 ]]>
Publisher : <![CDATA[Universitas Ivet ]]>
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DOI: 10.31331/ijheco.v5i1.2858
<![CDATA[According to the World Health Organization (WHO), pregnancies with hyperemesis gravidarum reach 12.5% of all pregnancies in the world. The aim of the research was to determine the relationship between husband's support and parity with hyperemesis gravidarum in pregnant women in the first and second trimesters of PMB Miftahul Jannah. This research is a quantitative research with a cross sectional research design. The population in this study was 539 pregnant women in the first and second trimesters at PMB Miftahul Jannah. The sampling technique used accidental sampling as many as 54 people. Data analysis uses univariate and bivariate analysis with statistical tests using the chi-square test. The results of the research that has been carried out are obtained from the results of data analysis using the chi-square Test, showing that husband's support is related to hyperemesis gravidarum (p=0.005), parity (p=0.028) with hyperemesis gravidarum in pregnant women in the first and second trimesters. The conclusion of this research is that there is a relationship between husband's support and parity and hyperemesis gravidarum. It is recommended that it can be used as material to add insight and new knowledge in the field of research, especially in cases of pregnancy against hyperemesis gravidarum.]]>
<![CDATA[Hubungan Status Ekonomi dan Usia terhadap Anemia pada Ibu Hamil di Puskesmas Putri Ayu Kota Jambi ]]>
<![CDATA[Irawan, Lucia]]>
<![CDATA[ Indonesian Journal of Health Community Vol 5 No 1 (2024): Volume 5 No 1 Tahun 2024 ]]>
Publisher : <![CDATA[Universitas Ivet ]]>
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DOI: 10.31331/ijheco.v5i1.2857
<![CDATA[Anemia can damage the blood's capacity to transport oxygen throughout the body. The purpose of this study was to determine the relationship between economic status and age towards anemia in pregnant women. The research method used is analytic with a retrospective approach with a population of all pregnant women who carry out HB checks at the Puskesmas Putri Ayu Kota Jambi in 2022, namely 831 samples. Sampling used a random sampling technique of 83 samples. The results of the study revealed there were 40 respondents (48.2%) of poor economic status and 46 people or 55.4% of age who were at risk of anemia. After being analyzed using the chi-square statistical test, it turned out that there was a relationship between economic status and anemia in pregnant women with a value of p = value = 0.000 (p <0.05) and an Odd Ratio (OR) of 799,500. This also shows that there is a significant relationship between maternal age and the incidence of anemia in pregnant women at the Putri Ayu Health Center, with an OR of 5,580. From the results of this study it is hoped that health workers will improve health services and health education for pregnant women.]]>
<![CDATA[Hubungan Pengetahuan dengan Perilaku Pencegahan Komplikasi Diabetes Melitus ]]>
<![CDATA[Hasanah, Yulia]]>
<![CDATA[ Indonesian Journal of Health Community Vol 5 No 1 (2024): Volume 5 No 1 Tahun 2024 ]]>
Publisher : <![CDATA[Universitas Ivet ]]>
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DOI: 10.31331/ijheco.v5i1.2935
<![CDATA[Diabetes melitus is a group of metabolic disorders characterized by increased blood glucose levels due to defects in insulin secretion, insulin action, or both. If diabetes melitus is not managed or handled properly, it can cause various complications. Prevention of these complications is one of the health behaviors. One of the factors that influences behavior is knowledge. This study aims to determine the relationship between knowledge and behavior to prevent complications of diabetes melitus. This research is a quantitative research with a cross sectional research design. This research was carried out at the Haji Abdoel Madjid Batoe Regional Hospital from 21 June to 24 July 2023. The population in this study were all diabetes melitus patients from January to June 2023, totaling 350 people with a sample of 76 people. using the purposive sampling method, this research was analyzed using univariate and bivariate analysis with the chi square test. The data collection tool uses a questionnaire. The results show that there is a relationship between knowledge and behavior to prevent diabetes melitus complications at Haji Abdoel Madjid Batoe Muara Bulian Hospital, Batanghari Regency with a p-value = 0.001.]]>
<![CDATA[Analisis Kualitas Layanan pada Aplikasi Mobile JKN dengan Tingkat Kepuasan Pengguna Mobile JKN BPJS Kesehatan di Kabupaten Demak ]]>
<![CDATA[Rohmah, Saidatur]]>;
<![CDATA[Desty, Rani Tiara]]>;
<![CDATA[Arumsari, Wahyuni]]>
<![CDATA[ Indonesian Journal of Health Community Vol 5 No 1 (2024): Volume 5 No 1 Tahun 2024 ]]>
Publisher : <![CDATA[Universitas Ivet ]]>
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DOI: 10.31331/ijheco.v5i1.3161
<![CDATA[Demak Regency is part of the working area of BPJS Kesehatan Semarang Branch with a service usage rate of 86.96% in March 2022. The purpose of this study is to analyze the relationship between the quality of JKN mobile application services with the satisfaction of JKN BPJS Kesehatan mobile users in Demak Regency. This research method uses a quantitative approach with a cross-sectional type to analyze the relationship between JKN mobile application service quality and user satisfaction in Demak Regency. The data analysis technique uses univariate and bivariate analysis with the Chi-square test. The results showed that there was a relationship between the quality of service on the JKN mobile application and the satisfaction of JKN BPJS Kesehatan mobile users in Demak Regency which included the following components: efficient (Efficiency) with a p-value of 0.002<0.05; fulfillment (fullfilment) p-value 0.002<0.05; System Availability p-value 0.004<0.05; Privacy P-value 0.000<0.05 responsiveness p-value 0.001<0.05; compensation p-value 0.032<0.05; contact p-value 0.319>0.05. Of the 7 dimensions, only the contact dimension has no relationship with the satisfaction of JKN BPJS Kesehatan mobile users because the value is >0.05. The overall percentage of user satisfaction is 80%. It can be concluded that to increase the satisfaction value of JKN mobile users, the quality of service in the box dimension needs to be improved.]]>
<![CDATA[Hubungan Kinerja Perawat Dengan Kepuasan Pasien Di Rumah Sakit X Kabupaten Semarang ]]>
<![CDATA[Rismiyanto, Rismiyanto]]>;
<![CDATA[Marchamah, Dwi Nur Siti]]>;
<![CDATA[Arumsari, Wahyuni]]>
<![CDATA[ Indonesian Journal of Health Community Vol 5 No 1 (2024): Volume 5 No 1 Tahun 2024 ]]>
Publisher : <![CDATA[Universitas Ivet ]]>
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DOI: 10.31331/ijheco.v5i1.3299
<![CDATA[Nursing services have an influence on the quality of health services. A nurse has the responsibility to provide good performance when providing health services, where they are in direct contact with consumers. Nursing performance is based on established guidelines and standards which serve as a reference in health services. The aim of this research was to determine the relationship between nurse performance and patient satisfaction at Hospital X, Semarang Regency. The type of research used is quantitative with observational analytics. The research used a cross sectional approach. The population in this study were 1,653 inpatients in 2023 at Hospital X Semarang Regency. The sample for this study was 95 patients undergoing inpatient treatment at Hospital X Semarang Regency in 2023, calculated using the Slovin formula. The results of the study showed that the performance of nurses at Hospital Meanwhile, patient satisfaction at Hospital From this research, there is a relationship between nurse performance and patient satisfaction with a significant value (p-value) of 0.001 (<0.05).]]>
