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INDONESIA
Journal of Business and Management
Published by Institut Teknologi Bandung
ISSN : 22523898     EISSN : 22523308     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Journal of Business and Management (JBM)is an online journal that is published three times a year. It publishes research papers that give rigorous theoretical and practical insight of business and managament. JBM aims to provide a forum for the dissemination of theory application and research in all areas of business and management, including but are not limited to marketing, business strategy, decision science and decision-making, strategic negotiation, finance, business risk, knowledge management, human capital management, technology management, entrepreneurship, and others relevant subjects. It is intended for researchers, students, business practitioners, and entrepreneurs to publish their ideas and experiences, and share their knowledge on business and management issues.
Arjuna Subject : -
Articles 793 Documents
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DETERMINANTS ANALYSIS OF NON PERFORMING LOAN USING BANK SPECIFIC VARIABLES AND MACROECONOMIC FACTORS OF 19 COMMERCIAL BANKS IN INDONESIA Putra, Reynold Adi; Anggono, Achmad Herlanto
Journal of Business and Management Vol 6, No 3 (2017)
Publisher : Journal of Business and Management

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Abstract

Abstract. Bank’s main activity in generating income is by spreading credit. The credit given by the bank might become Non Performing Loan (NPL), which is a condition when the interest payment is delayed by the agreement. Thus, credit risk is one of the most important risk that are faced by the bank. This research intended to find the relationship of banks specific variables: Bank Size (LNSIZE), Capital Adequacy Ratio (CAR), Loan to Deposit Ratio (LDR), Return on Asset (ROA) and Net Interest Margin (NIM) and macroeconomic factors: Inflation Rate (INFL), Interest Rate (INTR) and Growth Domestic Product (LNGDP) toward Non Performing Loan (NPL) in 19 commercial banks in Indonesia which is included in BACB 3 and 4 in the period of 2012-2016. The data is processed using panel data regression with Random Effect Method. The result shows that CAR, LDR, NIM and LNGDP have positive significant relationship to NPL while LNSIZE and ROA have negative significant relationship to NPL. On the other hand, INFL and INTR have no significant relationship to NPL. According to the result, the author recommend commercial banks in Indonesia to be more careful in spreading the credit using the funds that have been generated by the bank to improve the credit quality and monitor the significant variable so the amount of NPL can be decreased. Keywords: Non Performing Loan, Bank Specific Variables, Macroeconomic Factors, Indonesia.
The Assessment of Employee Engagement Level in A New Institution During Transition Period (Case Study: OJK) kurnia, Reza; Welly, John
Journal of Business and Management Vol 4, No 2 (2015)
Publisher : Journal of Business and Management

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Abstract

Abstract-Engagement between the company and employees must be built to create the impulse for employees to work more optimally. Employee engagement can make more profit because the employees are not only thinking of themselves, but also they are trying to improve and develop where he works. Nowadays, OJK employees are in transition period or can be called also as temporary employees. The uncertainty of the employee as a permanent employee can be something risky for OJK. Therefore, OJK should attract the temporary employees that are in the transition period be more engage to company. This study aims for measure and determine the level of employee engagement in OJK using Aon Hewitt’s model. The sample used in this study is simple random sampling with the required total respondents amounted to 92 people. Distribution of the questionnaire addressed in accordance with the scope which is to the OJK employees from BI. To see the relationship of independent variables on the dependent variable, multiple linear regression method is used. The results of this research is the formed of new factor consist of six variables equal to the number of previous factors. These six factors have a very strong  relationship with the level of employee engagement. Then, there is an equation result from the regression method that used. Keywords: OJK, employee engagement, multiple linear regression, Aon Hewitt
The Decisive Factors of Choosing Tutorial Institution (Bimbingan Belajar): The Case Study in Ganesha Operations and Sony Sugema College Kusuma, Rizky Aditya; Gustomo, Aurik
Journal of Business and Management Vol 1, No 2 (2012)
Publisher : Journal of Business and Management

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Abstract

The purpose of this research was to find the factors that become a parent consideration before choosing a Tutorial Institution (Bimbingan Belajar/bimbel). To answer that, Service Quality and Importance-Performance Analysis tool were used in this research. The Service Quality used were divided into 10 dimensions, the 10 dimensions then derived into 32 attributes. The 32 attributes then will be analyzed using Importance-Performance analysis tools that will represents the factors that parents think determine their decisions in choosing bimbel. The research was conducted in two of most recognizable bimbel in Bandung, West Java-Indonesia, the bimbel were Ganesha Operation and Sony Sugema College. There are 120 questionnaire spread using non probability sampling. The research found several important attributes in parent’s point of view. The research also founds that both of the bimbel weren’t performing well in several dimensions. In Ganesha Operations, the tangible dimension, the reliability dimension, the responsiveness dimension and the communication dimension should be improved. Meanwhile in SSC, the tangible dimension, the reliability dimension, and the credibility dimension are the dimension that they should improve. The results then can be used by any of bimbel to improve their performance as there are attributes that were important by the parent’s point of view. Meanwhile, for the bimbel that involved in this research, recommendations were available in the end of paper.Keyword: Tutorial Institution (bimbel), SERVQUAL, Importance-Performance analysis, customer satisfaction.
Customer Acceptance Toward The New Pertamina Self-Service System Using Technology Acceptance Model Dean Al-ghazy, Rafi; Raafaldini Mirzanti, Isti
Journal of Business and Management Vol 8, No 2 (2019)
Publisher : Journal of Business and Management

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Abstract. The present research is aimed at adapting the Technology Acceptance Model (TAM) to the use of Pertamina Self-Service in Bandung Area by examining the research and topics linked to this subject. In this study, the TAM model introduced by Davis in 1986. Thus this study sample consists of seven dimensions, which are the three following factors: quality (the quality of information and quality of service and the quality of the system), perceived ease of use the experience, the perceived usefulness, attitude toward use, behavioral intention to use and the actual system use. In light of this, the current study extended these necessary dimensions and factors in order to be expanded in line with the Self-Service business, especially in Pertamina’s Self-Service system in Bandung. The questionnaire used in this study was designed and developed based on an initial pretested survey distributed to a sample consisting of (352) customers that represent 3000 populations in a week. The data analysis gave the result that the acceptance of using Pertamina Self-Service is influenced by all the variable by (0.655) or equal to 65,5%. Besides the correlation between all variable among each other are between 0.344-0.714 which is have a strong correlation and related on the same direction. As for the variable, the strongest one is the Perceived Ease of Use which have (0.528) or equal to 52,8% value of contribution to influenced the Actual System Use. Keywords: TAM, Quality, SST, Actual Use, Ease
Proposed Performance Management System Design Based on Integrated Performance Management System. Case Study : Pamarican Agro Industry Zulfikar, Prananda Septian; Wibisono, Dermawan
Journal of Business and Management Vol 6, No 2 (2017)
Publisher : Journal of Business and Management

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Abstract

Abstract-Indonesia is one of the biggest coconut fiber-producer countries in the world beside Philippines, India and Sri Lanka (vdeltafuel, 2016). This condition led to the growth of coconut fiber trader companies and coconut fiber producer companies in Indonesia. Many new companies are emerging to seize this business opportunities. One of these new companies is Pamarican Agro Industry which established in 2016 as a coconut fiber producer company that based in Ciamis, West Java.  Since established in August, 2016 Pamarican Agro Industry does not have any appropriate tools to measure their performance. To become a major player in the market, Pamarican Agro Industry has to increase their competitiveness by evaluating their performance. Therefore, Pamarican Agro Industry owners decide to implement a performance management system for measuring their performance to evaluate the strategy. However, to effectively implement performance management system it is important to understand company’s current external and internal conditions and identifies which factors that will affect company’s performance. The external conditions consist of factors that are outside the organization and internal conditions consist of factors that are within the organization itself. Moreover, through further company’s current conditions analysis researcher is able to select which performance management system frameworks that feasible for the company. The primary data is gathered through discussion, interview and field observation. In this research, the data is gathered by qualitative method through field observation and interview with the owner. Secondary data gathered are vision and mission, organizational structure, production report and financial report. This research used PESTEL Analysis, Resource Based View Analysis, and SWOT Analysis to identify company business condition. After conducting several analyses to determine company condition, researcher found that appropriate performance management system that suitable for Pamarican Agro Industry is Integrated Performance Management System Framework. Therefore, a new performance management framework was developed to be proposed for Pamarican Agro Industry which based on Integrated Performance Management System Framework. Keyword: Performance Management System, Key Performance Indicators, Integrated Performance Management, Critical Success Factors, Pamarican Agro Industry
Perceptual MAP of Online Fashion Store Prasetya, Cindy; Iskandar, Budi Permadi
Journal of Business and Management Vol 3, No 4 (2014)
Publisher : Journal of Business and Management

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Abstract

The main theme of this research is Fashion Marketing and focus on customers-driven marketing strategy and brand image marketing strategy. The purpose of this research is to map customers-based positioning of local online fashion companies, which are benchmarked by global leading fashion brands. In this research, multidimensional scaling is being applied to process the data. Multidimensional scaling is purposed to map the ordinal data and determine its spatial configuration based on the similarities and dissimilarities. The data applied in this research are obtained from 60 respondents in 600 cases with 10 brands as its objects. According to Tucker’s Coefficient of Congruence, the factors in the questionnaire are virtually identical but nevertheless, the questionnaire is good based on the normalized stress testKeywords: Consumer, Fashion, Local, Online, Marketing, Strategy, Target
Change management Strategy of Digital Television Broadcasting (DTV) Implementation in TVRI Stasiun Jawa barat using Adkar Model and Positive Psychological Capital Fawzy, Reza Marta; Bangun, Yuni Ros
Journal of Business and Management Vol 3, No 7 (2014)
Publisher : Journal of Business and Management

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Abstract

According to the regulation of Ministry of Communication and Informatics Republic of Indonesia Number 32 Year 2013 about the Implementation of Digital Television Broadcasting and Multiplexing Broadcasting through Terrestrial System, all of broadcasting institutions particularly TVRI has to pioneer the implementation of digital television broadcasting (DTV) from analogue TV in Indonesia which must be completed in 2018. The transformation is aimed to create better quality TV in Indonesia which also can encourage new business opportunities. The implementation of DTV is run gradually. The implementation generates change management especially related to budget aspects and human resources. In this research, the data collection was accomplished by distributing questionnaires for 75 employees in TVRI Stasiun Jawa Barat and interviewing Board of Directors and Chief of Information and Technology of TVRI Stasiun Jawa Barat during June until August 2014. This research has purpose to formulate the strategy of change management in TVRI Stasiun Jawa Barat. In compiling change management strategy, researcher will use ADKAR model to approach the process of change plan. Researcher also use Positive Psychological Capital to measure the characteristics of human resources needed for achieving DTV program. In the final of the research, the researcher proposed several recommendations such as strategic communication implementation and strategy of encouraging employees’ skills to support DTV program in accordance the change management in TVRI Stasiun Jawa Barat can be done effectively. Keywords: Change Management, ADKAR Model, Positive Psychological Capital, Digital Television Broadcasting
INFLUENCE OF PROMOTION MIX TOWARDS PURCHASE INTENTION OF MAJESTIC ORGANIZER Limawan, Alvin Nathanael; Aprianingsih, Atik
Journal of Business and Management Vol 7, No 3 (2018)
Publisher : Journal of Business and Management

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Abstract.Economy Creative (Ekraf) is one of the expected sector that can be a new power of national economy in the future. Start-up business in Economy Creative Industry have to possess high creativity and can create uniqueness in their products or services like in event organizer Industry. However, as a start up business industry face similar problem commonly which is marketing problem. Majestic Organizer is still a start up business and still growing in Bandung. Majestic Organizer have a big market that never run out, because most of people will seventeenth years old which means new every year. But Majestic Organizer not yet maximizing their pontetial market and still stuck in sales. Since in event organizer industry is a free industry for everyone can join to this industry so Majestic Organizer should have a good marketing communication to compete and gain market share. From marketing mix, promotion is the part of marketing mix that can be used to raise awareness about the company. Moreover the purpose of this research is to analyze the relationship of promotional mix with purchase intention for Majestic Organizer. The data for this research was collected using quatitative approach through online questionnaire to 201 respondents. The data is analyzed using multiple linear regression to see the relationship between promotional mix and purchase intention. The result shows that promotional mix do have a positive significant influence towards purchase intention.Keywords: Advertising, Majestic Event Organizer, Personal Selling, Promotional Mix, Purchase Intention
Information Acceptance of EWOM And Purchase Intention Through Haul Videos Youtube Martawilaga, Ayu Indriani; Purwanegara, Mustika Sufiati
Journal of Business and Management Vol 5, No 5 (2016)
Publisher : Journal of Business and Management

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Abstract. Haul video is a new platform of EWOM that provides honest feedback towards fashion products that less persuassive and more attractive visual and information than heavy pages of fashion magazine. Based on  TuburalInsights.com on “YouTube Beauty Industry”, YouTube vloggers and haul video control 97% of conversations around beauty and brands on YouTube. They have 10x more videos on their channels than the brand itself. That’s why female consumers are more engage with haul videos that made and spread by ordinary internet user that has passion in fashion. Haul videos can be very beneficial to fashion retailers. However, haul videos can be a source of problem if the haul video give a negative perception towards the brands or products so that it will decrease intention to purchase. Therefore, this study was conducted to enrich and improve the scarcity in previous studies about haul videos. By understanding the factors of haul videos, fashion retailers can use haul video as their new channel promotion effectively. The research excuted in Bandung and Jakarta. Questionnaire with Argument Quality, Source Credibility, Source Attractiveness, Perceived Usefulness, Source Style, Information Acceptance of EWOM, and Purchase Intention are filled by 350 women respondents in age range of 16-35 years old who are internet active user as the object of this research. The data collected was analyzed using Microsoft Excel, IBM SPSS Statistic 23 and processed through Frequency Analaysis, and Multi Linear Regression. The result found that most of haul video watchers come from age 16-20 years old and work as university student. The result found that before have purchase intention, the information acceptance of EWOM through haul videos is needed. The factors that influence the information acceptance of EWOM are Argument Quality, Source Credibility, Source Attractiveness, and Source Style. Factors that influence purchase intention directly are Source Attractiveness and Information Acceptance of EWOM. Based on the result, fashion retailer that wants to make haul videos as their channel promotion can do partnership with haul video makers that credible, have good argument quality, represent the target market of the products, and creative in delivering the haul video. Beside that, fashion retailer should control the content og haul video too.
A Comparative Risk Analysis of Islamic and Non Islamic Bank in Indonesia from 2004 to 2014 Using Financial Ratios Syahrani, Erina Ayunda; Fathurohman, Taufik
Journal of Business and Management Vol 5, No 1 (2016)
Publisher : Journal of Business and Management

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Abstract

Abstrack. The development and growth of Islamic finance in Indonesia has gone rapidly since it started in 1990. The Islamic finance has cover banking industry, made Islamic banks and Islamic Business Unit (UUS) that is under the control of established banks. As Islamic banks got stronger in the market, it concluded that Islamic Banks have to compete against conventional banks and other type of bank in Indonesia. Therefore, this study analyzed the financial performance of Islamic or Sharia banks, compared with conventional banks in Indonesia. This study will focus on risk ratio of Islamic banks and conventional banks. This study study 78 (observation) islamic banks, 232 Islamic Business Unit (UUS) and 1227Non Islamic Banks in Indonesia during 2004-2014 with risk ratios, which are Deposits to Assets (DTA), Equity Multiplier (EM), Equity to Deposts (ETD), Total Liabilities to Equity (TLE), Total Liabilities to Shareholder Capital (TLSC), and Retained Earnings to Assets (RETA). The data collected are secondary data which obtained from Otoritas Jasa Keuangan (OJK), include the income statement, balance sheet, statement of change in stockholders’ equity, and statement of cash flows. The findings shows there are differences between eight ratios that are used for the study. Findings from the calculation in previous chapter shows that Islamic Banks are statistically less risky than Non Islamic Banks, especially from 2004-2008, 2012 and 2014, based on the mean and median results. The results happen because of the change in risk components within the studied banks through years. Plus, there are also few changes in number of banks included in the calculation in 2009-2011 and 2013, that cause a difference from other studied years. Keywords: Islamic bank, Risk, Ratio Analysis

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