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INDONESIA
Journal of Business and Management
Published by Institut Teknologi Bandung
ISSN : 22523898     EISSN : 22523308     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Journal of Business and Management (JBM)is an online journal that is published three times a year. It publishes research papers that give rigorous theoretical and practical insight of business and managament. JBM aims to provide a forum for the dissemination of theory application and research in all areas of business and management, including but are not limited to marketing, business strategy, decision science and decision-making, strategic negotiation, finance, business risk, knowledge management, human capital management, technology management, entrepreneurship, and others relevant subjects. It is intended for researchers, students, business practitioners, and entrepreneurs to publish their ideas and experiences, and share their knowledge on business and management issues.
Arjuna Subject : -
Articles 793 Documents
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Community Development Planning of PT. Elva Primandiri's Revitalization of Limbangan Traditional Market Project Putra, R. Dimas Dwinovanto; Rudito, Bambang
Journal of Business and Management Vol 3, No 1 (2014)
Publisher : Journal of Business and Management

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Abstract

Abstract—Quiddity of a man as social being, supporting human to live together and perform trading. Trading activity which continue to evolve, driven human to create trading instruments, one of which is the market, and more specifically, traditional market in Indonesia. It is believed that the Traditional Market is a driven factor of the economic wheel. Development of traditional market began to found barriers because of many factors underlying, starting from consumer lifestyle changes to the not-representative infrastructure condition. It is feared that the traditional market will die in the future. Revitalization of Limbangan Traditional Market Project hosted by the Local Government of Garut is a project that engages the sustainable development. The author conducted a study of community development planning activities to be carried out by PT. Elva Primandiri. As a company, PT. Elva Primandiri has social responsibility that must be met in addition to activities that aim to financial profit. Social responsibility is something that is associated with engagement with stakeholders and local communities. The author conducted an applied research with qualitative method which is social mapping that aimed to plan a program. This research includes the capability of the project, society ethnography, social network analysis, and focus group discussion (FGD). The output of this research are the management plan for community development and community development programs. Keywords— traditional market revitalization, social capital, community development, sustainable development, stakholders, social mapping, empowerment
REDESIGN PERFORMANCE MANAGEMENT SYSTEM AT DINAS PEMUDA DAN OLAHRAGA KOTA BANDUNG Al Afghani, Fathur Rahman; Febriansyah, Hary
Journal of Business and Management Vol 7, No 3 (2018)
Publisher : Journal of Business and Management

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Abstract

Abstract. Department of Youth and Sports (Dispora) Bandung is a government agency which charge on providing public services for the Bandung citizen sports specifically. Dispora deals with youth development as well as sports empowerment and sports infrastructure. As a non-profit government agency, Dispora responsible to provide optimal services for the community. Community service optimization depends on how the performance of all components that support Dispora’s goals which also includes employees performance in it. Therefore, to ensure employees work according to their duties, Dispora uses two performance management systems to manage its employees, which are performance assessment system and daily activity checking system. Based on the data, found that data which is used to assesst performance indicators in the Dispora performance assessment system is collected not from a clear data and references  so that the data is bias. On the other hand the assessment would be applied once a year at end of the year so employees do not have chance to improve their performance. In another system, it was found that the duty of the working staff  to work on a minimum daily basis is five hours which according to the study, employees of Dispora can work at least six hours per day. This research will try to redesign the two performance management systems above with several stages. For a performance assessment system, firstly, find out the performance indicators used by Dispora. Then, find out the best performance indicators selected by sources from several indicators based on the literature. Then, analyse which indicators are suited to interviews and theories. After that, a list of the new performance indicators is found. For daily activity checking systems, using the coding method, analyse the advantages and disadvantages of the system when applied to five hours and six hours minimum of working time. Then, analyse which are the best minimum of working time to apply on Dispora. From the above results, new design for two performance management systems in Dispora is obtained. Keywords : Dispora, Government Agency, Employee Performance, Performance Management System, Performance Indicators, Minimum of Working Time.
DETERMINANT ANALYSIS OF HIGH QUALITY ASSET RATIO USING BANK-SPECIFIC VARIABELS OF 19 COMMERCIAL BANKS IN INDONESIA (2008-2017 PERIOD) Putri, Nabila Kesuma; Anggono, Achmad Herlanto
Journal of Business and Management Vol 7, No 3 (2018)
Publisher : Journal of Business and Management

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Abstract

Abstract.According to (Basel Committee on Banking Supervision, 2013) the financial crisis that started in 2007 is caused by the poor management of the banks’ liquidity and if not solved with a contingency plan regarding liquidity, could cause them to collapse. This further stresses out the importance of liquidity especially in banking industry. And due to the recent highlight of new regulation issued by the Basel III committee, the liquidity of a bank will be measured with the Liquidity Coverage Ratio, which illustrates the condition of a bank’s liquidity measured by its high quality liquid asset divided to its net cash outflow in 30 days. This is used to measure the bank’s ability and liquidity in times of distress. This regulation showed the importance of banks to hold into their high quality liquid assets. This study uses bank-specific variables such as CAR, NIM, NPL, LDR, and SIZE to examine its relationship towards High Quality Liquid Asset Ratio as the dependent variable. The data used in this research are obtained from quarterly published financial statements of 19 commercial banks in Indonesia from 2008Q1-2017Q4. This research used Fixed Effect model on regression test, and EGLS Panel (cross-section weight) method is used in processing the data used in this research. The result of regression test showed that out of five independent variables, which are CAR, NIM, NPL, LDR, and SIZE, the only variable that does not have a significant effect towards the dependent variable, High Quality Liquid Asset Ratio is CAR. Then, out of the four remaining independent variables, which are NIM, NPL, LDR, and SIZE, the only variable that has a significant negative effect towards High Quality Liquid Asset is SIZE. Other independent variables, NIM, NPL, and LDR resulted in a significantly positive relationship with the dependent variable High Quality Asset Ratio.Keyword: : Liquidity, High Quality Liquid Asset Ratio, Fixed Effect Model Regression 
Factors Influencing Brand Loyalty Towards Sportswear in Bandung Wijaya, Renaldo; Aprianingsih, Atik
Journal of Business and Management Vol 4, No 8 (2015)
Publisher : Journal of Business and Management

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Abstract

Abstract. Sportswear has been accepted by millions of people in Indonesia. In the recent years, the usage of sportswear in Indonesia became more and more acceptable, and we could see them in the malls, the roads, the schools and places, especially in Bandung. Many people became loyal to sportswear brands, and we could see that from what they wore. Sportswear including sports jacket, footwear, shorts, caps and many other types of apparel is very common nowadays because many people have been wearing them for quite some time.This research is made with the objective of learning what makes a customer loyal toward a sportswear brand, and to see whether the factors are significant or not. The researcher believe that local or any international sportswear brands could learn from the worldwide leading sportswear brands, such as Nike and Adidas, and build brand loyalty for the customers with the same quality as the best sportswear.The researcher believe if many sportswear brand could learn from the factors influencing brand loyalty towards sportswear in Bandung, any sportswear brand could build the brand loyalty in big cities such as Jakarta, and Surabaya, as Bandung is known as ‘The City of Mode’. This research will separate the 7 main factors building the brand loyalty toward a sportswear brands, such as Product Quality (PQ), Style (ST), Brand Name (BN), Store Environment (SE), Service Quality (SQ), Sales Promotion (SP), Price (PR) with the Brand Loyalty (BL) itself. With the Questionnaire of 39 questions, the quantitative data was filled by Young-Adults in Bandung to see the priorities in the brand Loyalty. After the Questionnaire is filled with respondents, the researcher use the SPSS 22 to do the reliability and validity test, calculate and descriptively analyze the the response and use regression to see the correlation of the factors with brand loyalty. All the hypothesis used in this research supports the current hypothesis and support the work of previous researchers, such as Yee and Sidek (2008), and Lau & Lee (1999). Thus research from both practical and theoretical aspect is discussed to build brand loyalty as well as consideration for future research. Keyrords: Marketing, Brand Loyalty, Sportswear, Product Quality, Store Environment, Service Quality, Pricing, Promotion, Brand Name
Attracting and Maintaining Generation Y Customer (Case Study: The Body Shop in Bandung) Qualdi, Muhammad Qareza; Wandebori, Harimukti
Journal of Business and Management Vol 2, No 2 (2013)
Publisher : Journal of Business and Management

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Abstract

The Body Shop is facing a fierce competitive market in C&T industry along with face shop and local brand such as Mustika Ayu Martha Tilaar. Generation Y (people who was born between 1988-1994) become very attractive due to its large market size and high spending power. Ignore this segment will be a huge lost for The Body Shop. The purpose of this study is to analyze marketing strategy that can lead to maintain “Generation Y” customer’s The Body Shop in Indonesia. Basic understanding of the marketing strategy, consumer behavior, marketing mix, service quality, customer satisfaction &loyalty used as basic theories. Marketing mix and service quality linked with customer satisfaction & loyalty indicators to get the results of the research . The methodology contains of research framework and determining sampling method. There are descriptive and regression analysis presented in data analysis. Finally, conclusion and recommendation were written based on data analysis and several necessary facts from interview and observation. Keywords : Generation Y, The Body Shop, Marketing Mix, Service Quality, Customer Loyalty. 
ANALYSIS OF ASPECTS OF PRODUCT’S QUALITY TO INCREASE CONSUMER’S PURCHASE INTENTION ON SNEAKER Kartini, Tini; Putranto, Nur Arief Rahmatsyah
Journal of Business and Management Vol 6, No 3 (2017)
Publisher : Journal of Business and Management

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Abstract

Abstract. The development of an increasingly advanced globalization era and highly dynamic product marketing conditions make market actors and producers must be ready to be in a tight competition. The competition also occurs in the domestic shoes industry that should not only compete with the local products but also the foreign products. However, in the competition, consumers prefer to buy foreign sneaker than local sneaker, because of the assumption of better product’s quality. Researcher is interested in analyzing the quality of the product because the quality of the product is one factor that has an influence on purchase intention. This research aims to increase the consumer’s purchase intention, so that it is expected to increase the purchase of local sneaker products by testing some hypotheses about whether there is positive relation and significant relation between performance, reliability, conformance, durability, features, aesthetics and serviceability with purchase intention. The analysis technique used in this research is Pearson Product Moment Correlation and Multiple Linear Analysis with 384 respondents. The results of this research indicate that performance, features, reliability, conformance, durability, serviceability, and aesthetics have positive relation and significant relation to purchase intention. However, the aspects of aesthetics and durability are the aspects that have the most influence on purchase intention. This research recommends local sneaker producers to improve the aesthetics and durability aspects by conducting market survey related to consumer tastes in aesthetics aspects, replacing used shoes materials with stronger materials, using additional certain materials, and replacing upper shoes materials with the more durable material. Keywords: Purchase Intention, Product's Quality, Performance, Features, Reliability, Conformance, Durability, Serviceability, Aesthetics.
Project Effectiveness Improvement: A Case Study in Indonesia Aerospace Inc. Manalu, Zulia; Lestari, Yuliani Dwi
Journal of Business and Management Vol 4, No 5 (2015)
Publisher : Journal of Business and Management

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Abstract

Abstract. Project management is important and powerful tool in global business because increasingly technically complex products and processes, vastly shortened time to market demand, and the need for cross-functional expertise. PT X is aircraft industry with complex product with millions of individual components and many dependencies. The project success can achieve the customer and contractor objectives of a project, and getting the job done within the constraints of time, cost and quality. The company is delayed delivery Tail boom to Airbus Helicopter. It makes customers give complaints related to the performance of company. CPM used to analyze the project planning. After decide the method for evaluate the planning project, we must clustering 455 elementary part into activities in process production Tail Boom. PERT analysis is used when the duration of activities are not known with certainty, calculated expected time using scenario base of PERT. The expected time will use in new critical path diagram for calculate total time in actual or reality at the time happen the problems of delayed delivery Tail boom. Project Crashing used for compare the project planning and actual to know the appropriate project management. Keywords: Project Management, Project success, Critical Path Method (CPM), Project Evaluation and Review Technique (PERT), Project Crashing. 
Kinerja Toko dari PT. L Cabang Bandung: Peran Kepala Toko Selama Masa Akuisisi dan Pasca Akuisisi Zein, Annisa Anindita
Journal of Business and Management Vol 1, No 1 (2012)
Publisher : Journal of Business and Management

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Abstract

Banyak perusahaan asing yang memulai ekspansi di Indonesia dan fenomena ini tertangkap baik di industri eceran maupun perkulakan. Salah satu yang menjadi sorotan adalah akuisisi PT M asal Belanda oleh PT L asal Korea Selatan. Merger dan Akuisisi adalah fenomena bisnis yang dapat dilihat dari berbagai macam sisi, baik dari sisi manusia dan budaya ataupun dari segi finansial. Riset lokal mengenai Merger dan Akuisisi dari sisi manusia dan budaya termasuk jarang, padahal banyak riset menyebutkan bahwa kegagalan Merger dan Akuisisi berasal dari faktor-faktor tersebut. Periode pasca akuisisi adalah saat yang kritis dimana terjadi banyak penyesuaian yang menyebabkan perusahaan yang terakuisisi merasa terasingkan karena adanya perubahan. Kepemimpinan memegang peranan penting dalam mempengaruhi karyawan agar dapat menerima budaya perusahaan yang baru, seehingga membuat organisasi menjadi dinamis. Terlebih lagi PT L ingin memberikan sentuhan yang lebih “retail” dan mengedepankan fokus kepada konsumen sehingga dapat dikatakan strategi bisnis berubah sehingga membutuhkan kepemimpinan dan suasana kerja yang menunjang. Oleh karena itu paper kali ini membahas mengenai performa salah satu toko cabang PT L setelah akuisisi dan peran kepala toko selama proses akuisis berlangsung.   Keywords: kepemimpinan, budaya organisasi, industri eceran dan perkulakan, merger dan akuisisi, kinerja perusahaan pasca akuisisi
Analysis of PT. Freeport Indonesia internal csr programs towards alexander dahlsrud and geoffrey lantos theory Ramadhianto, Rizqi Dwi; Rudito, Bambang
Journal of Business and Management Vol 8, No 1 (2019)
Publisher : Journal of Business and Management

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Abstract

Abstract. Corporate Social Responsibility (CSR) has been known as an activity of a company to maintain good relations with their employee, local communities and government. It is also an act of contribution towards environment. The purpose of CSR is to create a sustainable business. Every company has their own CSR programs and their consideration on creating it. Therefore, this research tries to analyse frameworks of PT. Freeport Indonesia CSR program towards Alexander Dahlsrud and Geoffrey Lantos definition of CSR. Alexander Dahsrud created a CSR dimension that consist of 5 dimension which are environment, social, economic, stakeholder, and voluntaries. Geoffrey Lantos also created a CSR dimension that consist of 3 dimension which are ethical, altruistic, and strategic. The purpose of this research is to compare PT. Freeport Indonesia towards Alexander Dahlsrud and Geoffrey Lantos concept of CSR. Expectantly, this research will help PT. Freeport Indonesia on conducting further CSR programs. This research uses qualitative approach with several departments of PT. Freeport Indonesia and minor quantitative approach by crosschecking with PT. Freeport Indonesia CSR reports. From the findings, author knew frameworks used by PT. Freeport Indonesia are International Council on Mining and Metals: Sustainable Development and International Organization for Standardization 26000. Furthermore, author found that those frameworks have similarity towards Alexander Dahlsrud and Geoffrey Lantos CSR dimensions.Key words: CSR, ICMM, ISO 26000. Alexander Dahlsrud, Geoffrey Lantos
Measuring the Results of Manchester United Social Media Strategy Rasyid, Hafiyyan; Iskandar, Budi Permadi
Journal of Business and Management Vol 6, No 1 (2017)
Publisher : Journal of Business and Management

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Abstract

Abstract Engagement is one of important things for a brand. Engagement is formed because there is a relationship between brand and its customers through a two-way communication process. This communication can be carried out by using social media especially Instagram. The brand gives information which is designed to attract its customers. If the customers are interested, they will give feedback through likes, comments or shares. Social media manager has to be able to deliver attractive contents and has a strategy to share the contents. The aim of this study is to formulate the role of social media manager especially in football. The first step is to determine clubs which will be chosen as a research object based on the number of followers. The next step is to categorize kinds of contents which are shared by each club. The last step is to measure engagement and to analyze a strategy from each club in sharing each its content. The result of this study is Manchester United shares all kinds of contents, has higher engagement than other clubs, results player’s contract content as the most interested content and has a strategy in sharing contents that is not like other clubs. Keywords:  social media, instagram, engagemet, manchester united

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