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Journal of Business and Management
Published by Institut Teknologi Bandung
ISSN : 22523898     EISSN : 22523308     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Journal of Business and Management (JBM)is an online journal that is published three times a year. It publishes research papers that give rigorous theoretical and practical insight of business and managament. JBM aims to provide a forum for the dissemination of theory application and research in all areas of business and management, including but are not limited to marketing, business strategy, decision science and decision-making, strategic negotiation, finance, business risk, knowledge management, human capital management, technology management, entrepreneurship, and others relevant subjects. It is intended for researchers, students, business practitioners, and entrepreneurs to publish their ideas and experiences, and share their knowledge on business and management issues.
Arjuna Subject : -
Articles 793 Documents
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Performance Evaluation on PDAM Tirtawening of bandung City Based on Balanced Scorecard Method Wibowo, Garuda Sade
Journal of Business and Management Vol 4, No 4 (2015)
Publisher : Journal of Business and Management

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Abstract

Abstract— Perusahaan Daerah Air Minum (PDAM) Tirtawening is a local company engaged in the provision of drinking water in the Bandung city. PDAM Tirtawening has not used any method to evaluate their company’s performance.The aim of this study is to design a performance monitoring and evaluate the performance of PDAM Tirtawening from 2011 to 2013 using the Balanced Scorecard method to propose the alternative strategy for them. Results from this study indicate that the performance of PDAM Tirtawening based on the Balanced Scorecard method is bad and under perform. Financial perspective performance have low revenue and  not good recording system. The performance of the customer's perspective in general has been good but its targets too low. In the internal business process perspective, the production and distribution is not efficient and effective. In the perspective of learning and growth have no plan for employee quality growth. The purpose of evaluation is to give the company recommendation for strategy. Keyword—Balanced Scorecard, Performance Evaluation, Business Strategy, Monitoring Dashboard, Local Company, PDAM
Estimating Value of The Firm for Telecommunication Company (Case Study Telecommunication Companies: PT Telekomunikasi Indonesia, PT XL Axiata, PT Indosat, and PT bakrie Telecom in Indonesia) Arifin, Ahmad Faris; Anggono, Achmad Herlanto
Journal of Business and Management Vol 1, No 3 (2012)
Publisher : Journal of Business and Management

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Abstract

Telecommunication has become the primary choice for communicating indirectly and has been use by every level of society. In Indonesia, phones have become the major factor of everyday life and the backbone of economic growth. In Indonesia, phone operators are growing fast every year and now, there are four major telecommunication company in Indonesia which are PT Telekomunikasi Indonesia, PT XL Axiata, PT Indosat, and PT Bakrie Telecom.However, the trends and estimation towards the industry in the next five years suggest that the revenue will decrease because of the decreasing trends of the Average Revenue Per User (Arpu) rate. To keep the business going and gain a growth on the revenue, an operator needs to develop new strategy. An operator needs to clarify their strength and persuade customer to use more of their services to increase the usage and the ARPU. To this date, operators competing to create a newValue Added Service and bringing new technology to Indonesia such as NFC (Near Field Communication), Cloud System, and LTE (Long Term Evolution) 4G network.To apply those new technologies and keeping growth on the company, operator needs a lot of money to be invested. Bank and private investors will be happy to invest their money only if they know that the investment will be paid back. To make a guarantee for the investors, a company will calculate their value in the future. It will appeal investors to invest in the company, and whoever have a higher value, they usually will lead the competition. That’s why, the calculation of the value for each company is necessary in order to see the position of the company in the market as well as the performance itself.This research will calculate the value of four different company in Indonesia telecommunication industry, the rank of company’s value, and each company’s condition whether it’s share price is undervalued or overvalued. After calculating the value of other company, with a condition that PT Bakrie Telecom cannot be measured in this research because of its negative earnings, it turns out that XL Axiata and Indonesia have a current share price inside of the price range, while Telkom Indoneisa has a current share price below the price range. Telkom Indonesia is undervalue from both market approach and income approach perspective.Keywords: Telkom Indonesia, Bakrie Telecom, XL Axiata, Indosat, value, valuation, estimation, assumption, discounted cash flow, p/e ratio, scenario.Category: Finance; Business Strategy.
FACTOR THAT INFLUENCE EMPLOYEE PERFORMANCE STUDY CASE : CICENDO DISTRICT OFFICE BANDUNG CITY Hendrayana, Muhammad Elfriandri; Febriansyah, Hary
Journal of Business and Management Vol 6, No 3 (2017)
Publisher : Journal of Business and Management

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Abstract

Abstract. This research aim to know the factors that influence performance of employee at Cicendo district office Bandung city. The reseacrh has the 3 variable independent there are competences, work culture, & compensation and also 1 variable dependent which is performance. To know  how  influence given by independent variable to dependent variable, this research using multiple linear regression. Multiple linear regression is a model to see that whether there relationship between independent variable and dependent variable. The respondent of this research are all of employees at Cicendo district office Bandung city. The number of respondent is 25 employee. This research spread the questionnaire to all employees of  Cicendo district office Bandung city.. The results of this questionnaire collection are then processed using Statistical Product and Service Solution (SPSS) program. The results obtained are whether the competence, work culture, and compensation influence simultaneous and partial to the performance of employees in the  Cicendo district office Bandung city.Keyword : Compensation, Work Culture, Compensation, Performance, Employee
The Suitable Model of Branchless Banking Implementation in Indonesia Shabirah, Iffah; Aldianto, Leo
Journal of Business and Management Vol 3, No 6 (2014)
Publisher : Journal of Business and Management

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Abstract

Branchless banking as the new distribution channel in banking industry is becoming a new solution to offer financial service to untapped society. Branchless banking will help Indonesia to decrease its number of unbanked people. This Final project is to find out the right model of branchless banking that can be implemented in Indonesia, regarding the society respond and hope towards banking the reliable technology, collaboration of parties that involve, and how to avoid branchless banking risks. The respond and hope society towards banking measured by spreading the questionnaires to 112 middle class society in Depok. The questionnaires results were calculated by frequency analysis method. The reliable technology, collaboration of parties, and the way to avoid risks were find out by interviewing three people from different parties, which are Telkomsel from Telco Company, Bank BJB, and PT Cyberport as the company between bank and Telco. The result of this research is, branchless banking in Indonesia can be implemented by collaboration of Telco Company, Bank, and private sector. The reliable technology to implement branchless banking is using USSD connectivity and EDC machine that has been modified to be branchless banking technology. The risks in branchless banking can be avoided by risks mitigation from technology and regulation. The respondents’ perception towards banking is, bank is secure but bank do not have flexible opening hour. The expectation of respondents is bank become more secure, flexible, and have easier way and requirement to open bank account. To create a suitable model of branchless banking in Indonesia, those three parties have to conduct another similar research in the different area, to know the demand of the society. After those parties knowing about society needs and demand, they should do the three approaches to meet the demand. Those approaches are Price, feature, and process approach.Keyword: Branchless banking, Collaboration, reliable technology, perception, expectation
Analyzing Employee Engagement in Business Community Case Study: Cimahi Creative Association Fernando A, Jaka; Chaerudin, Rendra
Journal of Business and Management Vol 4, No 1 (2015)
Publisher : Journal of Business and Management

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Abstract

Abstract. The research aimed to know the current condition of employee engagement in Cimahi Creative Association, The methodology used is Questionnaire and Interview. Primary data is collected by questionnaires and interview that distributed to 100 employee and interview the Members of Cimahi Creative Association. Model approach in this study is done by constructing a new construct by combining several existing models, that is the Development Dimensions International (DDI), Employee Engagement and The Institute of Employment (IES) engagement models, and Ontario Hospital Association Model Employee Experience Survey (EES OHA ). Based on the purpose of the study is to describe the Employee Engagement in Cimahi Creative Association, the research method used is descriptive method. For measuring the level of employee engagement, researchers used a quantitative method through a questionnaire containing 46 questions and distributed to 100 respondents. After doing research, finally it was concluded that the highest dimension that most influence on employee engagement in the CCA is Interpersonal Support, and the lowest is the Individual values, as well as the highest indicator that led to employee engagement is a Family Friendliness, and the lowest is the pay Benefit and Payment. After averaged, generally members of the CCA has been engage towards the organization Keywords : Cimahi Creative AssociationEmployee engagement,Employee engagement Model, Business CommunityCategory: Individual Management, Human Resources Management, Employee Engagement
Evaluating employer branding from the perspective of bachelor degree SBM ITB a students by using the 4e model case study : PT Telkom Indonesia, tbk Ginting, Monica Sry Bina Br; Welly, John
Journal of Business and Management Vol 8, No 1 (2019)
Publisher : Journal of Business and Management

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Abstract

Abstract. This study discusses more in depth about Employer Branding using the 4E approach (employee engagement, employee empowerment, employee education, employee equity). This research was conducted in one of the SOE’s in Indonesia, namely PT Telkom Indonesia, Tbk. The purpose is to measure the degree of employer branding of PT Telkom Indonesia, Tbk by using the 4E Model approach and to evaluate matters relating to employer branding of PT Telkom Indonesia, Tbk. The survey was conducted to 134 respondents of Management SBM ITB students batch 2018 who were seen as external assessors (job seekers). Responses were collected using a questionnaire, which contained questions compiled based on 4E Models (employee engagement, employee empowerment, employee education, employee equity). In data analysis, there are two approaches carried out in this study, namely quantitative analysis and qualitative analysis. Based on quantitative analysis results are obtained; 4E Model has a high degree of employer branding with an average of 4.55-5.01 (in detail the highest average degree is employee equity of 5.01 and the lowest is employee empowerment on a scale of 4.55). While qualitative analysis is used to find out what things need to be evaluated, especially related to employer branding, the evaluation process is done by analyzing unsatisfactory answers (illustrated on a scale of 1-3) by respondents to the distributed questionnaire. Based on qualitative analysis, PT Telkom Indonesia, Tbk must increase its employer branding by actively conducting recruitment campaigns in various media, for example: Linked-In; providing various corporate promotion programs such as campus visits ; utilizing gamification-based on technology in training and recruitment processes, and raising the community awareness by actively posted company achievements in various media, both social and print. Keywords: Employer branding, 4E's Model, Evaluation, Qualitative Analysis, Quantitative Analysis, State – owned Enterprises, Respondents
Financial Performance Analysis of PT. Hero Supermarket Tbk During the Period of Economic Slowdown Rifqi, Audi; Damayanti, Sylviana Maya
Journal of Business and Management Vol 6, No 1 (2017)
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AbstractIndonesia is 4th most populated nation in 2015, with emerging middle class consumers that has growing interest in consumer products. Household consumption expenditures contributed 56.07% to the nation GDP in 2014. This makes retail industry a promising business in Indonesia. During the period of 2011-2015, Indonesia economic growth was experiencing a slight slowdown, which impacts the retailer in Indonesia. With low GDP growth, retail industry in Indonesia as one of the biggest contributor to GDP needs to maintain the performance to leverage the nation economy. The retail sales trend was fluctuating within each year, as consumer curbed spending, saving money as they know the unstable economic condition. One of the oldest local modern retail that still existed until now is PT Hero Supermarket Tbk. Having a declining market trend, PT Hero Supermarket Tbk seems getting hit by the effect of economic slowdown that drive the declining of retail sales. By the end of 2015, the company experienced loss even though it has done several preventive measures such as closing some less profitable store, driven by the previous year’s performance. This research will assess the financial performance of PT Hero Supermarket Tbk within the year 2011-2015, when the nation and the industry experienced hardship as the effect from economic slowdown. The research will be using financial ratio analysis and DuPont system of analysis. Three types of analysis will be used which are time series analysis, cross section analysis, and combined analysis. The result of this research shows the performance of PT Hero Supermarket Tbk is averagely declining from 2011-2015. The ratios of PT Hero Supermarket Tbk is below industry average. The last two years were the worst year within the period for PT Hero Supermarket Tbk. The recommendation for PT Hero Supermarket Tbk is to improve its operating efficiency and asset-use efficiency to increase its ROA and ROE. It can be done by reducing the operating cost, especially rent and salaries, as both contribute the most to the operating expense. PT Hero Supermarket Tbk should Keywords: Financial, Indonesia, performance, ratio, retail
Strengthening Small Medium Enterprises (SMEs) towards ASEAN Economic Community Ardiyansah, Bayu Rian; Hartati, Sri
Journal of Business and Management Vol 5, No 2 (2016)
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Abstract- This study addressed the issue of the AEC implementation by researching this topic focused into case study of SMEs ceramic cluster which located in Kiaracondong, Bandung. Purposively, this used aimed to strengthen SMEs toward the AEC implementation. To achieve that aim, this study used qualitative analysis by conducting interview into four SMEs respondents in that cluster. Additionally, this study also interviewed two related government institutions. Initially, this study analyzed the internal firm condition through three components, which are firm performance in the domestic market, awareness and readiness toward AEC, and internationalization drivers and barriers. Then, this study also investigated government roles in supporting SMEs toward the AEC. After analyzing and evaluating internal firm condition and government roles, this study also conducted strategy formulation analysis. This used identified and summarized factors in the previous analysis as the main inputs for the strategy. This study conducted PEST, SWOT, and TOWS analysis. As the results, this study recommended SMEs to focus on actively utilizing internet as direct promotional tools and changing their production process from full manual technique into adapting molding technique. This strategies used to be competitive in the current market. Meanwhile, for the government, this study recommended to focus on facilitating SMEs in developing their management skill and knowledge through intensive trainings evenly.Keywords: SMEs, ASEAN Economic Community, Internal Firm Condition, Government Roles, Strategy Formulation
The Application of Fixed Asset Revaluation Method for the FOOD Distributor Company PT XYZ and the Benefit in TAX Justianto, Alexius; Murtaqi, Isrochmani
Journal of Business and Management Vol 2, No 3 (2013)
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Abstract

Tax can be defined as the expense which must be paid by people or companies to the country and it is applied by the government to build our country. There are many ways in applying tax planning in order to minimize the amount of tax by “legal way”. One of that legal ways to minimize the tax burden is by applying revaluation method. This research is about the application of fixed asset revaluation method and the relatedness with income tax expense which must be paid. nevertheless if the result from this research shows that this revaluation method is benefit to be applied, PT XYZ will be recommended to execute this fixed asset revaluation for the vehicle. The writer presupposes that this research is executed in the end of 2011. For the next 8 years (from 2011 to 2019), it will be researched more whether it is more benefit to use fixed asset revaluation method or continue the previous system (historical method). Fixed asset revaluation can act as double-edged sword. One side it can decrease the income tax expense, but in one side the company must pay income tax caused by the increasing of asset value. The result of this research shows that by using PT XYZ’s discount rate of 4,67%, the revaluation method is worth to be applied in PT, and it shows the positive NPV Rp 37.731.211,-. From interpolation method, it is known that IRR of applying revaluation method in PT. XYZ is percentage of discount rate 12,74%., where in percentage of discount rate 12,74%, the revaluation method will not give benefit anymore (NPV = 0). The revaluation method will not worth to be applied (negative NPV) if the discount rate is more than 12,74%. Fortunately, the discount rate of PT. XYZ is less than 12,74% (4,67%), so the revaluation method is worth to be applied (positive NPV). Keywords: tax planning, the revaluation method for fixed assets----------------------------DISCLAMER: This paper is created by undergraduate students of School of Business and Management ITB in partial fulfillment of the requirement of the degree Bachelor of Management. Journal of Business and Management is not responsible for the content, opinions, or any other materials expressed here.
DIGITAL READINESS INFLUENCE ON MOBILE ADVERTISING ACCEPTANCE AMONG MILLENIALS Azzahra, Dwine Fatimah; Nasution, Reza Ashari
Journal of Business and Management Vol 6, No 3 (2017)
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Abstract.Background: This research explores influences of digital readiness on acceptance of mobile advertising. Millennial generation is used as object for this research considering their closeness to digital technology. Digital readiness is tested if it can become the antecedent of TAM. Since the context used is mobile advertising, adoption of technology is changed to acceptance because people are more likely accepting mobile advertising rather than adopting. This research constructs new model based on readiness theory and Technology Acceptance Model (TAM) using survey that personally distributed to young Millennials who covers several regions in Java. Methods: Structural Equation Modelling (SEM),Results: Digital readiness has strong influence towards mobile advertising acceptance among Millennials. This research also compares results based on the age group of Millennials and generates different results on correlations between variables.Conclusion: Millennials in Java have readiness in terms of beliefs and abilities on accepting mobile advertising among them. Nevertheless, their behaviors on accepting mobile advertising are different between age groups. Marketers can use the results as their consideration to set the strategy for different segment of Millennials. Keywords:  Digital Readiness, Millennials Generation, Mobile Advertising, Structural Equation Model (SEM), Technology Acceptance Model.

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