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International Journal of Social Service and Research
Published by Ridwan Institute
ISSN : 2807839X     EISSN : 28078691     DOI : 10.46799
Core Subject : Economy, Science, Education, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences
International Journal of Social Service and Research is a double-blind, peer-reviewed academic journal with open access to social and scientific fields. The journal is published monthly by Ridwan Institute. International Journal of Social Service and Research provides a means for sustained discussion of relevant issues that fall within the focus and scopes of the journal, which can be examined empirically. The journal publishes research articles covering all aspects of Social Sciences, Contemporary Political Science, Educational Sciences, Religious Sciences, Economics, Engineering Sciences, Health Sciences and Design Arts Sciences.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 1,004 Documents
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Analysis Of Agency Level Financial Application Systems In The Secretariat General Work Unit Ministry Of Internal Affairs Heni Suryanti
International Journal of Social Service and Research Vol. 3 No. 10 (2023): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v3i10.567

Abstract

This Study aim for analyze influence success system application finance level agency (SAKTI) towards net benefits through satisfaction user through mediating variables . The purpose of study This is For measure how much success implementation of Financial Institutions System Application (SAKTI) is medium in trial stage beginning and for investigate influencing factors  success use of success models information DeLone and McLean systems. Data from studies causal-explanatory This is collected from distributed questionnaires  to 46 users working at Secretariat Elected General of the Ministry of Home Affairs through purposive sampling method . The result of analysis using Partial Least Square (PLS), method alternative Structural Equation Modeling (SEM), shows that quality system , quality information and quality SAKTI services are influential positive to satisfaction user . The results also show that satisfaction user influential positive to benefit SILENTLY clean .
The Influence Of Price, Location And Promotion On Customer Loyalty Mediated By Customer Satisfaction Ing Ing; Kandi Sofia S. Dahlan
International Journal of Social Service and Research Vol. 3 No. 10 (2023): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v3i10.568

Abstract

The discussion regarding the role of hotel management towards guests who come to visit to feel satisfied with the services provided and have the desire to visit again at Grand Cordela Hotel Bandung. Hotel management will find ways to attract new prospective customers by providing promotions and events/events so that potential customers are interested and become loyal customers to the Grand Cordela Hotel Bandung. The purpose of this study was to determine and analyze the effect of price, location, and promotion on customer loyalty which is influenced by customer satisfaction, which is at Grand Cordela Hotel Bandung under the operation of Omega Hotel Management - PT Perkasa Internusa Mandiri. The sample of this study used the entire population of guests staying at the Grand Cordela Hotel, Bandung. This research uses correlational quantitative methods and uses Structural Equation Models (SEM). For data processing this research uses the SmartPLS version 4.0 programme. The results of the questionnaire on 34 indicators with a total of 197 respondents were collected after checking and then proceeding with data processing, the results were 5 invalid indicators so the total valid indicators amounted to 29 (twenty-nine) indicators. In this study, there are 10 (ten) hypotheses but after data management, there is 1 (one) hypothesis that is rejected and 9 (nine) other hypotheses are accepted, namely location, promotion, and customer satisfaction have a positive and significant effect on customer loyalty, and price, location, promotion has a positive and significant effect on customer satisfaction and price, location, promotion has a positive and significant effect on customer loyalty mediated by customer satisfaction.
The Influence Of Sales Promotion And Customer Experience On Purchase Intention Mediated By Customer Satisfaction Lidya Grace; Ratlan Pardede
International Journal of Social Service and Research Vol. 3 No. 10 (2023): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v3i10.569

Abstract

The fast-moving consumer goods (FMCG) retail business in Indonesia has been experiencing rapid growth since 2019. With over 3.6 million traditional retailers (warungs), the Indonesian economy has greatly benefited from this industry, with a business potential of up to US$ 58 billions (Maulana, 2022). As digital transformation continues, business owners are increasingly digitizing their operations. The B2B e-commerce model is used to simplify the procurement process for shop owners. The purpose of the research is to examine the impact of Sales Promotions and Customer Experience on Purchase Intention mediated by Customer Satisfaction among AKSESMU digital application users in JABODETABEK. In addition, this research aims to identify the variables that directly or indirectly influence purchase Intention. Data was collected through an online survey using Google Forms from 207 respondents of AKSESMU digital application users in JABODETABEK. The collected data was analyzed using AMOS software version 24. The results indicate that Customer Experience and Customer Satisfaction have a significant and positive impact on the Purchase Intention of AKSESMU digital application in JABODETABEK.
The Influence of Job Satisfaction and Employee Retention on Employee Performance Mediated by Perceptions of Leadership Style Veraningsih Sinurat; Chandra Wibowo Widhianto
International Journal of Social Service and Research Vol. 3 No. 10 (2023): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v3i10.570

Abstract

The discussion concerning the role of human resources in company management is closely linked to the effective management of the existing human resources, enabling them to play a significant role in achieving the company's goals. To ensure the company's stability, it is essential for human resource management to make efforts in maintaining employee performance. Furthermore, companies must work diligently to develop strategies for retaining employees with high potential and the ability to positively contribute to the overall performance of the company. The objective of this study is to analyze the impact of job satisfaction and employee retention on employee performance, with the mediation of leadership style perception among employees at PT XYZ. The sample for this research comprises the entire population of employees at PT XYZ who have been with the company for a minimum of six months, totaling 150 individuals. This study employs a quantitative correlational method using Structural Equation Models (SEM). Data collection was conducted through a questionnaire distributed via Google Forms among PT XYZ employees. Data analysis for this study was performed using the SmartPLS version 4.0 software. The findings of this study reveal that, at PT XYZ, job satisfaction and employee retention do not directly impact employee performance. However, they do significantly influence employees' perceptions of leadership style, with leadership style perception being identified as the key factor influencing employee performance.
The Influence of Respondent Characteristics on Control Beliefs and Consumption Intentions of Processed Fish Products Anindya Septisuwendani; Ujang Sumarwan; Mimin Aminah
International Journal of Social Service and Research Vol. 3 No. 10 (2023): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v3i10.571

Abstract

Fish plays a crucial role as a source of animal protein, providing various health benefits to humans, such as heart health, nerve function, and brain health. Furthermore, global aquaculture production has been on the rise, with Indonesia ranking as the world's second-largest fish producer. However, the consumption of fish remains relatively low. The diversification of processed fish products may serve as a solution to address the issue of low fish consumption, with the hope of increasing the intention to consume processed fish products. This study aims to examine the influence of respondent characteristics on control beliefs and the intention to consume processed fish products. The research employs descriptive analysis and Structural Equation Modeling-Partial Least Squares (SEM-PLS) analysis. The findings of the study reveal that respondent characteristics significantly impact control beliefs. However, respondent characteristics do not significantly influence the intention to consume. Additionally, control beliefs significantly influence the intention to consume processed fish products.
Development of Indoor Air Quality Measuring Device and Application to Support Campus in Post-Covid-19 Pandemic Class Preparation Hendra Jatnika; Mochamad Farid Rifai; Yudhi S. Purwanto
International Journal of Social Service and Research Vol. 3 No. 10 (2023): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v3i10.572

Abstract

The Covid-19 pandemic has left our campus classrooms empty for a long time. The main concern of this research is to ensure the cleanliness of the classroom, not only for the materials and the room, but also for the air in it. Clean and safe indoor air is determined by several factors, one of which is air ventilation. Standard classrooms usually need to have plenty of ventilation to ensure airflow, but in general, in most large cities, the case is not that simple. Some schools have a narrow area, some are in dense rural areas or in industrial areas, some use air conditioning but lack maintenance, etc. This research focuses on the development of indoor air quality measuring device that can be used to check the air quality of classrooms and transmit the results to parents and other related parties. The device is made using a wi-fi integrated microcontroller module which is equipped with sensors measuring air conditions. It is also connected to the application on the android phone, and the data is stored on the web. It is also embedded with geolocation tagging to indicate the exact location of activity. The stored data can be used as basic data to make predictions about air quality conditions in a particular place in the future.
The Influence Of The Management System And Teacher Performance On The Quality Of Learning At MTs Bilingual Muslimat NU Pucang Sidoarjo M. Khusni Mubarok; Zakiatur Rofiah
International Journal of Social Service and Research Vol. 3 No. 10 (2023): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v3i10.573

Abstract

School as institution formal, informal and non-formal education requires good management  for ensure effectiveness and efficiency of the educational process in order to achieve objective education. Teacher, as factor main in the learning process teach, play role key in reach quality more education  good. Quality Education is very dependent on teacher performance, and quality teachers are needed For fulfil demands society. A number draft management explain management as tools, energy, systems, processes, tasks and efforts used For reach objective organization. Function management involve planning, organization, guidance, coordination, supervision, and communication. Performance, on the other hand, involves achievement, ability work, and the results that have been achieved achieved. Teacher performance is very important in reach quality more education  good. Therefore  that, researchthis entitled " Influence System Management and Teacher Performance Quality Learning at MTs Bilingual Muslimat NU Pucang Sidoarjo " for explore impact system management and teacher performance towards quality learning at school that.
Comparative Analysis Of Financial Performance Of Transportation And Hospitality Sector Companies Before And During The Covid-19 Pandemic Mutia Dea Haruya; Kartini Kartini
International Journal of Social Service and Research Vol. 3 No. 10 (2023): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v3i10.575

Abstract

This study aims to look at differences in the financial performance of companies in the transportation and hotel sectors before and during the Covid-19 pandemic in Indonesia. This research is a quantitative study using a sample of 35 companies in the transportation and hotel sector listed on the Indonesia Stock Exchange. The data used is secondary data obtained from annual reports for the period 2018-2019 before the Covid-19 pandemic and 2020-2021 when the Covid-19 pandemic occurred. The analytical method used is a differential test using the Wilcoxon Signed Rank Test on the ROA, CR, DER, and PER variables. The results of this research show that there is a significant difference in the ROA and CR variables, where the ROA and CR values before the Covid-19 pandemic were higher than during the Covid-19 pandemic, while the value of the DER variable before the Covid-19 pandemic was not lower than during the Covid-19 pandemic period and the PER value before the Covid-19 pandemic was not higher than during the Covid-19 pandemic period in Indonesia.
The The Dynamics of General Elections in Indonesia, 1955-2019: General election Aswino Wardhana
International Journal of Social Service and Research Vol. 3 No. 11 (2023): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v3i11.246

Abstract

The holding of general elections is one of the means of achieving democracy and realizing a system of government that is people-sovereign and has been successfully implemented since Indonesia's independence until the current reformation period. This study aims to analyze the dynamics of general elections in Indonesia as part of the success of organizing democratic parties. The data used in this study comes from several pieces of literature relating to implementing the 1955 to 2019 general elections. The research method used is a descriptive method with a qualitative approach. With this method, the researcher attempts to describe, analyze, and explain the electoral system used during the legislative and presidential elections. The results of the study explain that Indonesia adheres to a democratic system in general elections. General elections aim to create a government of, by, and for the people. With the existing dynamics, elections in Indonesia have been successfully carried out from 1955 to 2019, both in the presidential and regional elections. The 1999 general election, which was a transition from the New Order government to reform, brought Indonesia towards a democratic political system. In 2004, the people participated directly in elections for the first time. The process of elections in Indonesia is indeed inseparable from the principles of general elections under Law Number 12 of 2003, namely direct, honest, fair, free, secret, and public.
The Role of Parent-Teacher Partnership in Promoting Numeracy Skills among Primary School Students Ana Lorraine B. Bubuli; Maridel D. Mcapobre
International Journal of Social Service and Research Vol. 3 No. 9 (2023): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v3i6.289

Abstract

This study aimed to explore the perspectives of teachers and parents regarding parent-teacher partnerships in promoting numeracy skills. A qualitative research design was used, and data were collected through focus group discussions with ten teachers and ten parents from a primary school in the Division of Toledo City. The data were analyzed thematically, and five themes emerged: the importance of parent-teacher partnerships, communication, parental involvement, teacher support, and resources. The findings indicated that parent-teacher partnerships were crucial in promoting numeracy skills, and effective communication was essential for building trust and collaboration. Participants emphasized the need for parental involvement, including regular attendance at parent-teacher meetings and supporting numeracy development at home. Teacher support was also identified as crucial, including the provision of clear explanations of numeracy concepts and strategies. Finally, participants highlighted the importance of having access to resources, including instructional materials and professional development opportunities for teachers and parents. These findings provide insights into the factors that contribute to successful parent-teacher partnerships in promoting numeracy skills and highlight the importance of collaboration and communication between parents and teachers.

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