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International Journal of Social Service and Research
Published by Ridwan Institute
ISSN : 2807839X     EISSN : 28078691     DOI : 10.46799
Core Subject : Economy, Science, Education, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences
International Journal of Social Service and Research is a double-blind, peer-reviewed academic journal with open access to social and scientific fields. The journal is published monthly by Ridwan Institute. International Journal of Social Service and Research provides a means for sustained discussion of relevant issues that fall within the focus and scopes of the journal, which can be examined empirically. The journal publishes research articles covering all aspects of Social Sciences, Contemporary Political Science, Educational Sciences, Religious Sciences, Economics, Engineering Sciences, Health Sciences and Design Arts Sciences.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 1,004 Documents
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Analysis Of The Influence Of Collaborative Skills On Innovation Mediated By Work Ethic In West Sulawesi Provincial Government Office Employees Sakaria K; Mattalatta Mattalatta; Baharuddin Baharuddin; Jamaluddin Bata Ilyas
International Journal of Social Service and Research Vol. 3 No. 10 (2023): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v3i10.547

Abstract

The research is hoped can provide a critical analysis for improving collaborative skills to encourage the realization of innovation that is supported by maximum enthusiasm and work ethic, so the aim of this research are to test and to analyze corelation of collaborative skills on innovation through work ethic both directly and indirectly. The results of this study had found that collaborative skills have a positive and significant effect on work ethic, however collaborative skills just found a negative effect but have insignificant effect on innovation. It was also found that work ethic had a positive and significant effect on innovation, as well as collaborative skills had a positive and significant effect on innovation was found when mediated by work ethic in the West Sulawesi Province Government office. To Regional Officer Organizations should pay attention to the role of collaborative skills, particularly by encouraging the improvement of innovation services given to the community, as well as being able to apply the principles of a more optimal work ethic so that the actualization of a capable work spirit will be realized and produce excellent service. Innovation is an essential variable to improve so that the innovation of working principles will encourage more satisfying service products. Therefore, it is necessary to strengthen collaborative skills to encourage more and to grow better work innovation at West Sulawesi Province Government Office so that public services can be maximized
Quantitative Study Of Antibiotic Use In Patients With Urinary Tract Infections At Rsu X In East Jakarta 2019 Delina Hasan; Yardi Yardi; Rosa Amalia
International Journal of Social Service and Research Vol. 3 No. 10 (2023): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v3i10.550

Abstract

Urinary tract infection is a health problem that can increase morbidity and even increase the death rate both in Indonesia and in the world. Urinary tract infection is the second most common infectious disease after upper respiratory tract infection which in its treatment must use antibiotic therapy, so the treatment must be appropriate and rational. The purpose of this study was to determine the use of antibiotics quantitatively using the ATC/DDD and 90% DU methods in patients with urinary tract infections at RSU X in East Jakarta. Methods, This research is a descriptive study using a crosssectional design. Data collection was carried out retrospectively through the medical records of urinary tract infection patients at RSU the inclusion and exclusion criteria. The results showed that the total DDD/100 patientdays in this study was 96.65% with the highest type of antibiotic, namely levofloxacin, 44.07% DDD/100 patientdays. Drugs included in the DU segment 90% were levofloxacin (45.60%), ceftriaxone (21.54%), cefoperazone (11.33%), and amoxicillin clavulanate (9.00%). Keywords: Antibiotics, urinary tract infection, ATC/DDD, 90% DU.
Analysis of Acceptance and Success of Digipos Aja Telkomsel in Kalimantan Region Using The Integration of UTAUT and DeLone & McLean Models Febriana Hestika Mirandi; Dodie Tricahyono
International Journal of Social Service and Research Vol. 3 No. 10 (2023): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v3i10.554

Abstract

The current development of technology and information is driving various business sectors to undergo transformation. Telkomsel continues to strive to enhance ease in providing digital connectivity support solutions. One of these efforts is the establishment of a supply chain ecosystem through the management of Telkomsel resellers by introducing the Digipos Aja application. This research aims to identify factors that influence acceptance and success of implementing Digipos Aja. It employs variables from the Unified Theory of Acceptance and Use of Technology (UTAUT) model and Delone and McLean IS Success model. Quantitative method involves collecting data about usage frequency, user satisfaction levels, and benefits received through a questionnaire distributed to 400 resellers using DigiPOS Aja in the Kalimantan region. Quantitative data is analyzed using Partial Least Square (PLS) and Structural Equation Modeling (SEM) with the data processing tool SmartPLS. The research results indicate that two variables, System Quality and Service Quality, are not significant in relation to Continuance Intention.
Mapping PT PLN (Persero) Consumer Willingness to Make Electricity Account Payments (Willingness To Pay) Based on Regional Characteristics Using the Ranking Analysis Method Rahmada Mulia Whardana Moljoadie
International Journal of Social Service and Research Vol. 3 No. 10 (2023): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v3i10.556

Abstract

Like companies that are oriented to the buying and selling business in general, PT PLN (Persero) or PLN also has the same business risk, namely the existence of accounts receivables arising from electricity buying and selling transactions with consumers. By getting cash in from billing electricity bills, PLN's operations will of course be maintained so that service to customers can be even better. To support securing the company's cash flow, it is necessary to carry out an analysis related to external factors that influence the willingness to pay electricity bills by looking at the characteristics of regional conditions so that mitigation can be carried out to control electricity receivables. One of the relevant methods to obtain a mapping of consumers' willingness to make electricity bill payments is to use the ranking analysis method, which is an analysis of several rankings on methods including conducting surveys, interviews with experts based on the Delphi method ( 2 rounds of interviews) and statistical calculations using the independent sample t-test and the final test using the Borda calculation method. In this study, the factors that most influenced customer behavior related to their willingness to pay electricity bills were obtained based on regional characteristics, namely regional education and culture factors, economic factors and consumer income then the electricity service reliability factor. The mapping of these factors can be used by companies as one of the considerations for making decisions to develop operational strategies in an effort to control the values of electricity account receivables.
Identification Of Leading Sectors As The Growth Pole Of Ambon City Izaac Tony Matitaputty; Dientje Rumerung; Hermi Oppier; Fredy H Louhenapessy
International Journal of Social Service and Research Vol. 3 No. 10 (2023): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v3i10.557

Abstract

A growth pole is an area experiencing rapid expansion and is seen as a hub for development, with the potential to influence the development of neighboring areas. This research aims to identify key sectors that can serve as the economic driving force in Ambon city. The study utilized historical data, specifically time series data from the gross regional domestic product (GRDP) in 2010 constant prices. The research methodology employed several techniques, including Location Quotient (LQ) analysis, Dynamic Location Quotient (DLQ) analysis, and Klassen Typology analysis, to assess the prominent sectors in Ambon city. Additionally, the Shift-Share Analysis (SSA) approach was used to estimate the impact of these leading sectors on the city's economic growth. The LQ analysis revealed the existence of ten leading sectors in Ambon city. Furthermore, the Klassen Typology analysis categorized these sectors into five developed, five stagnant, five developing, and two underdeveloped sectors. The SSA analysis indicated that four sectors had the highest share value in the province's share component, four sectors showed positive values in the proportional shift component, and eleven sectors exhibited positive values in the differential shift component. The cumulative effect of these three components illustrates the significant impact of these sectors on Ambon city's economic growth.
Perceived Value of Patients with Intention to Revisit at Health Facilities: A Scoping Review Kristanti Diliasari; Dumilah Ayuningtyas
International Journal of Social Service and Research Vol. 3 No. 10 (2023): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v3i10.559

Abstract

Background. Perceived value is a subjective aspect of customers that has an important influence on their repurchase behavior. Perceived customer value makes a major contribution to the possibility of customers continuing to recommend services to others so that they become a valuable commodity. Objective. This study examines the relationship between patient perceived value and intention to revisit health facilities. Method. This scoping review was carried out by searching 4 health databases, namely PubMed, EbscoHost, Google Scholar, and Garuda Portal with a time limit of the last 10 years. Results. Based on the 8 included articles, the relationship between perceived value and patient visit intentions can be direct or indirect with other variables as mediators. Conclusions and Recommendations. Hospitals and health facilities need to include aspects of patient perceived value in addition to service quality in maintaining patient loyalty and the future of health facilities amidst increasing competition.
Effectiveness of Education Using Videos and VCO Application Modules in Reducing ISPA Symptoms in Children Nurwahidah Nurwahidah; Syaiful Syaiful; Aniharyati Aniharyati; Fitrah Abubakar; Masruroh Masruroh
International Journal of Social Service and Research Vol. 3 No. 10 (2023): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v3i10.562

Abstract

Acute respiratory infections are one of the most common causes of death in children. Around four out of fifteen million estimated deaths are in children under 5 years of age ( Wiwin et al, 2020). ISPA is a disease that often occurs in developing countries and is one of the causes of patient visits to health centers (40%-60%) and hospitals (15%-30%). The five provinces with the highest ISPA are, NTT (41.7%), Papua (31.1%), Aceh (30.0%), NTB (28.3%), and East Java (28.3%). Based on the NTB Health Profile (2020) in 2019, ARI was the number one case in the category of the 10 most common diseases in NTB with the highest number of visits, namely 174,213 visits (NTB Health Office, 2018). Based on the results of the Indonesian Health Profile in 2020, the number of patient visits with ISPA in the NTB area was 182,204. Based on data from the 2020 Indonesian Health Profile, NTB is ranked 6th with the highest number of patient visits with ISPA in Indonesia. Quantitative research with a quasi-experimental approach with control group design. The sampling technique was consecutive sampling with 100 respondents. The results of the paired sample T test data analysis showed that the knowledge of the intervention group had ap value of 0.000 < 0.05 and the control group had ap value of 0.01 < 0.05. Then the skills of the intervention group obtained ap value of 0.000 < 0.05 and the control group obtained ap value of 0.05. These results show that Ha is accepted and H0 is rejected so it can be interpreted that there is an educational effect using videos and the VCO application module in reducing ARI symptoms in children.
Strategy To Build Public Awareness In Preventing Online Fraud Crimes In The Jurisdiction Of The Cimahi Police Agus Setyawan; Chairul Muriman Setyabudi; Surya Nita
International Journal of Social Service and Research Vol. 3 No. 10 (2023): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v3i10.563

Abstract

This research is motivated by the negative impact of the development of information technology, especially the internet, which has caused an increase in cases of cyber crime. The number of victims in this type of crime is partly triggered by low public awareness. Therefore, this research is aimed at explaining appropriate strategies for building public awareness in preventing online fraud crimes in the Cimahi Police jurisdiction. The theories used in this research are criminology theory, rational choice theory, social control theory, planned behavior theory, communication theory, and social psychology theory. This research method was carried out through a qualitative approach, using data collection techniques through interviews, observation and data documentation. The research results show that cases of online fraud at the Cimahi Police are increasing along with technological developments and increasingly widespread internet connectivity. This crime has detrimental social and economic impacts on victims, including financial losses and psychological impacts. Therefore, appropriate steps are needed to increase public understanding of the risks and tactics of online fraud. A number of strategies that can be used to build public awareness in preventing online fraud crimes include: adopting a continuous education approach, strong public awareness campaigns need to be introduced through various media, collaboration with the private sector, especially e-commerce and banking platforms, developing complaint applications digital tools that enable people to report fraud easily and safely, adequate law enforcement training in digital investigations must be a priority, implementing victim protection programs, establishing partnerships with schools and integrating cyber security education in educational curricula, as well as conducting data analysis and prediction of online fraud trends the new one.
Criminal Investigation Department Of Cianjur Police Resort Services In Providing Support To The Victims Of Human Trafficking Marty Fitrianty; Chairul Muriman Setyabudi; Riska Sri Handayani
International Journal of Social Service and Research Vol. 3 No. 10 (2023): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v3i10.564

Abstract

This study motivated by existence case trading people in the police station Cianjur, which is during This often ignored is related giving support to trafficking victims human level police, This like those in the environment Police Cianjur was discovered own problem or gap in protection of humans trafficking victims, who can seen from exists uncertainty in get due rights and support given by the Police Cianjur. Various problems This need reviewed in a way deep order the problem the can resolved. Therefore that, research This addressed For analyze Criminal Investigation Unit services Police Cianjur in giving support towards trafficking victims human.The theory used in study This is theory service public, theory management public, and theory policy public. Research methods This is method study field carried out through approach study qualitative, with type study exploratory, which is next analyzed with technique data reduction, data presentation, and data verification. Research results This show that service protection and provision support to trafficking victims human, police Cianjur can provide service comprehensive medical, psychological, legal, social, and educational. This thing will help victims of trafficking man recover in a way physical and mental, giving protection legal, and helpful they start new life. However, there is a number obstacle like limitations facility medical, stigma against service psychological, slow legal process, social stigma, and limitations access education is also necessary resolved. Therefore the improvement strategy involving services strengthening Work same, provision facilities, training personnel, and campaigns awareness public need implemented.
BNPT's Strategy In Anticipating Terrorism Crimes Through Cross-Sectoral Cooperation Synergy In Indonesia Darmawan Sutawijaya
International Journal of Social Service and Research Vol. 3 No. 10 (2023): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v3i10.565

Abstract

The development of global terrorist crimes has shown a significant increase in mode, quantity and quality, with Indonesia becoming one of the targets of terrorism. It was revealed that the local militant network had links to international networks. Terrorist activities utilize ideology and religion as tools to influence society and achieve their goals. Therefore, the Indonesian government faces the phenomenon of terrorism wisely, analyzing various aspects of national life to fight terrorism together with the international community. Terrorism aims to create fear and uncertainty, create panic, disrupt social stability and disrupt the relationship between society and government. Terrorism, both on an international and local scale, can hamper efforts to create a conducive investment climate within the country. Serious challenges arise from the failure of several key terrorist figures to be caught and the emergence of new forms of terrorist acts. Factors such as individual and group interests, social inequality, religious beliefs, injustice in law enforcement, and socio-cultural changes influence the development of terrorism. Countering terrorism requires a synergistic cross-sectoral cooperation strategy to create domestic security stability. Even though efforts have been made to deal with terrorism, public awareness of the dangers of terrorism is still weak. Effective strategies in anticipating terrorism include steps that support aggressive and diversified strategies, including increasing community resilience, revising laws, as well as deradicalization and communal rehabilitation programs. In a global context, terrorism has become a serious focus for countries around the world and is a UN program in its efforts to prevent and overcome it. The history of terrorism in Indonesia records an increase in the number and impact of acts of terrorism, including incidents such as the Bali Bombing, the JW Marriott hotel explosion, and the attack in front of the Australian Embassy Building. Joint efforts to confront and prevent terrorism in Indonesia must take into account regional characteristics, potential and influencing aspects, without sacrificing national interests and ethnic and religious sensitivities.

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