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Journal of Applied Management and Business (JAMB)
Published by Universitas Dinamika
ISSN : -     EISSN : 27456382     DOI : https://doi.org/10.37802/jamb
Core Subject : Economy, Humanities, Science, Education, Social,
Humanities Computer Science & IT Economics, Econometrics & Finance Social Sciences Other
Journal of Applied Management and Business (JAMB) is a peer review journal published by Universitas Dinamika. This journal is published in June and December. Journal of Applied Management and Business (JAMB) is a learned journal in the management and marketing for a knowledge society, international and interdisciplinary in scope, JAMB keeps its readership well informed on all key aspects of business development, being an essential resource for policy makers and strategists across countries.
Arjuna Subject : Ilmu Ekonomi, Ekonometrika dan Keuangan (semua kategori) - Ilmu Ekonomi, Ekonometrika dan Keuangan (Lain-Lain)
Articles 60 Documents
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The Influence of Locus of Control, Social Media, Financial Literacy on Gen-Z Online Investment Decisions Kumalasari, Lalita Christi; Wijayanto, Edi; Hamida, Nurul
Journal of Applied Management and Business Vol. 6 No. 1 (2025): Volume 6 No. 1, July. 2025
Publisher : Universitas Dinamika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37802/jamb.v6i1.958

Abstract

This research aims to analyze the influence of locus of control and social media on online investment decisions with financial literacy as an intervening variable on gen z in the digital era. The design of this study is a causal applied quantitative. The data collection method uses a questionnaire that is distributed randomly and analyzed using SmartPLS 3 software. The sampling technique used is purposive sampling technique and the number of samples is 100 respondents who were students at Politeknik Negeri Semarang. The instrument trial was analyzed using the outer model test and the hypothesis test was analyzed using the inner model test. The results of this study indicate that locus of control, social media and financial literacy have a significant and positive influence on investment decisions. In addition, locus of control and social media influence investment decisions both directly and through financial literacy as an intervening variable.
Assessing the Economic Impact of the Pantawid Pamilyang Pilipino Program (4Ps) in the Philippines : A Systematic Review Diaz, Jayson
Journal of Applied Management and Business Vol. 6 No. 1 (2025): Volume 6 No. 1, July. 2025
Publisher : Universitas Dinamika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37802/jamb.v6i1.1030

Abstract

This systematic review examines the impact of the Pantawid Pamilyang Pilipino Program (4Ps) on poverty reduction, education, healthcare utilization, and economic stability in the Philippines. Following the preferred reporting items for systematic reviews and meta analyses (PRISMA) guidelines, this study synthesizes findings from peer reviewed articles, government reports, and policy papers. Results indicate that 4Ps has significantly improved school enrollment, healthcare access, and household consumption, contributing to overall human capital development. However, challenges persist, including program dependency, targeting inefficiencies, misallocation of grants, and gaps in healthcare service utilization. Comparative analysis highlights regional disparities, with rural beneficiaries benefiting more from education and health services, while urban households demonstrate better financial management. Thematic synthesis reveals that employment effects remain mixed, as male household members show increased labor participation, whereas female employment remains unchanged. Policy recommendations emphasize strengthening livelihood programs, improving grant monitoring, addressing targeting inefficiencies, and enhancing family development sessions (FDS) for long-term socio-economic impact. While 4Ps has contributed to poverty alleviation and social mobility, continued refinements in program implementation, inter-agency coordination, and financial sustainability are necessary to maximize its long-term impact. Future research should explore longitudinal assessments and alternative social protection mechanisms to improve the program’s effectiveness.
The Influence of Flexible Working Arrangement on Employee Performance with Work Life Balance as a Mediation Harjanti, Dhyah; Harryman, Ellen; Noerchoidah; Rossitika, Amanda Rizky
Journal of Applied Management and Business Vol. 6 No. 1 (2025): Volume 6 No. 1, July. 2025
Publisher : Universitas Dinamika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37802/jamb.v6i1.1034

Abstract

Flexible working arrangement (FWA) is increasingly being implemented to improve operational efficiency and employee welfare. Technological advances support the implementation of FWA, but challenges in human resource management remain. Work-life balance is a key factor that influences employee performance in a flexible work system. The study analyzed the relationship between flexible working arrangements, work-life balance, and employee performance to better understand the mechanisms underlying this relationship. This study used purposive sampling with 305 respondents. Data were gathered by means of Google Form and analyzed using the SEM-PLS method. Flexible work arrangements have a positive but insignificant direct impact on employee performance. However, FWA significantly has positive impact on work-life balance, which in turn improves employee performance and enacts as a mediator in the correlation. This study found that FWA improves employee performance through work-life balance as a mediator. The implications of the study encourage the effective implementation of FWA, with recommendations for further research on demographic factors and industry sectors.
E-Service Quality Factors and Customer Satisfaction in Shopee’s E-Commerce Platform Mardhotillah, Rachma Rizqina; Wibawa, Berto Mulia
Journal of Applied Management and Business Vol. 6 No. 1 (2025): Volume 6 No. 1, July. 2025
Publisher : Universitas Dinamika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37802/jamb.v6i1.1050

Abstract

The rapid growth of e-commerce has intensified competition among platforms in providing the best services to customers. Shopee, one of the largest e-commerce platforms in Southeast Asia, faces challenges in maintaining e-service quality that enhances customer satisfaction. This study aims to analyze the influence of security, reliability, and responsiveness on e-service quality, as well as its impact on customer satisfaction in Shopee's e-commerce platform. This research employs a quantitative approach with purposive random sampling, involving 150 Shopee users as respondents. The data collected were analyzed using structural equation modeling-partial least squares (SEM-PLS). The results indicate that security, reliability, and responsiveness have a positive and significant impact on e-service quality. Furthermore, e-service quality positively and significantly influences customer satisfaction. These findings suggest that transaction security, system reliability, and customer service responsiveness are key factors in building high-quality e-commerce services. Therefore, Shopee must continuously improve its security system, maintain platform stability, and enhance customer service responsiveness to increase customer satisfaction and loyalty.
The Effect Of Workload, Work Motivation And Work Discipline On Civil Servant Performance During Remote Working Period Syakur, Nadyasyifa Annisa; Rialmi, Zackharia
Journal of Applied Management and Business Vol. 6 No. 1 (2025): Volume 6 No. 1, July. 2025
Publisher : Universitas Dinamika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37802/jamb.v6i1.1051

Abstract

This research is a quantitative research, the purpose of this research is to know the influence of workload, motivation and work discipline on employee performance in the field of utilization division of center for data and information at ministry of education and culture Republic of Indonesia, during the implementation of Remote working. This study used a sample of 65 employees using saturated sample techniques. Data analysis techniques used in this study is partial least square (PLS). Test results obtained in this study first, workload positively and significantly affect the performance of employees in the field of utilization division of center for data and information at ministry of education and culture during remote working. Second, motivation positively and significantly affect the performance of employees in the field of utilization division of center for data and information.
Comparison of Financial Performance of South Korea's Big 2 Entertainment Companies Case Study SM Entertainment and Hybe Corporation for the Period 2024 Teefani, Gabrielle; Fidita Karya, Denis
Journal of Applied Management and Business Vol. 6 No. 2 (2025): Vol. 6, No. 2, December 2025
Publisher : Universitas Dinamika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37802/jamb.v6i2.1176

Abstract

The South Korean entertainment industry is rapidly evolvingthrough Hallyu, with SM Entertainment and HYBE Corporation as the two main companies dominating the industry. These two companies not only manage artists but also execute complex global business strategies, making financial performance analysis highly relevant to understanding their efficiency and competitiveness. This study uses a descriptive quantitative approach with multiple linear regression analysis. The data used are derived from SM Entertainment and HYBE Corporation's 2024 quarterly financial reports, focusing on liquidity, solvency, and profitability ratios against Return on Assets (ROA). The analysis results show that all three financial ratios have a significant simultaneous effect on ROA, but are insignificant partially. Multicollinearity issues were also found between independent variables, which can disrupt model stability. The implications of these findings highlight the importance of management in balancing financial structures holistically. Investors are advised to consider external factors and company strategies holistically, not just financial ratios alone.
Building Superior Human Resources To Support Community Based Tourism Faozen; Anggraini , Cristian Rizqi; Adawiyah , Putri Robiatul
Journal of Applied Management and Business Vol. 6 No. 2 (2025): Vol. 6, No. 2, December 2025
Publisher : Universitas Dinamika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37802/jamb.v6i2.1236

Abstract

This research aims to examine the key factors influencing the success of community based tourism management in Jember Regency. The study focuses on four main aspects, education and training, stakeholder collaboration, tourism environment management, and digital literacy as determinants of effective community-based tourism governance. Using a multiple linear regression approach, data were collected from 120 respondents comprising local residents, tourism business actors, and related stakeholders. The findings reveal that education and training (X1), management of the tourism environment (X3), and digital literacy (X4) significantly and positively affect the success of community-based tourism management. Conversely, collaboration among stakeholders (X2) does not show a significant impact within this model. Overall, the four independent variables collectively exert a significant influence on the dependent variable, with an R² value of 0.661, indicating that 66.1% of the variation in tourism management success can be explained by these factors. The results emphasize that enhancing human resource capacity through education and training, improving environmental management practices, and strengthening digital literacy are crucial strategies for achieving sustainable community-based tourism. Practically, this study underscores the importance of government and institutional support in implementing policies and programs aimed at empowering local communities to actively manage and develop tourism destinations.
Consumer Loyalty Based on Service Quality and Customer Satisfaction Dini, Fitriara Rahma; Junianto, Mahmud; Nugraha, Yoga Aji; Napitupulu, Rizal Afif A; Putri, Miranda; Anggraini, Nadiem
Journal of Applied Management and Business Vol. 6 No. 2 (2025): Vol. 6, No. 2, December 2025
Publisher : Universitas Dinamika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37802/jamb.v6i2.1280

Abstract

Companies and customers can build strong relationships through customer loyalty, which serves as the main foundation in creating long-term, mutually beneficial relationships. The purpose of this study is to analyze the influence of service quality and customer trust on loyalty. Analyze the influence of service quality, trust, and customer satisfaction on customer loyalty. Analyze the influence of service quality and customer trust through satisfaction on customer loyalty. This study uses a quantitative approach with the research location at PT Pegadaian UPC Palembang Square with a population of 559 people. Furthermore, the research sample was determined to be 85 customers selected using a purposive sampling technique. Research data collection was carried out using a questionnaire. The collected data will be analyzed using multiple regression analysis techniques. The findings in this study are that (i) service quality can positively and significantly influence consumer loyalty, (ii) satisfaction can positively and significantly influence consumer loyalty, (iii) together service quality and satisfaction can positively and significantly influence consumer loyalty. This study aims to provide information and considerations for industrial businesses regarding how to increase consumer loyalty.
Analysing Debt Ratio, Equity Ratio, Asset Turnover Impact on Return on Assets in Transport and Logistics Stefan, Yonatan Alvin; Damayanti, Novia Putri
Journal of Applied Management and Business Vol. 6 No. 2 (2025): Vol. 6, No. 2, December 2025
Publisher : Universitas Dinamika

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study analyzes the financial performance of transportation and logistics companies listed on the Indonesia Stock Exchange (IDX) during the 2023–2024 period, with a focus on the influence of Debt Ratio, Equity Ratio, then Asset Turnover against Return on Assets. Secondary data were obtained from the company's annual financial reports, processed using robust regression methods, considering the violation of the normality assumption in the data. The results showed that DR and ER had a significant negative effect on ROA, indicating that high proportions of debt and equity can reduce company profitability. This finding is in line with Trade Off Theory, which highlights the financial risks resulting from leverage or excess equity. Meanwhile, ATO was not proven to have a significant effect on ROA, indicating that asset turnover efficiency was not yet able to drive profitability during this study period. The robust regression model was able to explain 32.8% of the variation in ROA, while the remainder was influenced by factors outside the model, such as operational costs, company size, or macroeconomic conditions. This study provides practical implications for management in optimally managing funding structures and improving operational efficiency. For investors, these results provide an important signal in assessing a company's financial risk. Future research is recommended to expand the analysis variables and conduct comparative studies across transportation and logistics sub sectors.
How Destination Image, Service Quality, and Customer Experience Drive Visit Intention Through Perceived Value at Tlocor Putri Trivia, Dyva; Yanu Alif Fianto, Achmad; Halik, Abdul
Journal of Applied Management and Business Vol. 6 No. 2 (2025): Vol. 6, No. 2, December 2025
Publisher : Universitas Dinamika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37802/jamb.v6i2.1308

Abstract

Maritime tourism destinations face increasing challenges in understanding factors that drive visitor behavioral intentions, particularly in conservation oriented contexts. This study aims to examine how destination image, service quality, and customer experience influence visit intention through perceived value as a mediating mechanism at Tlocor Marine Tourism, Pulau Lusi, Sidoarjo, East Java, Indonesia. The research employs a quantitative correlational approach using Partial Least Squares Structural Equation Modeling (PLS-SEM). Data were collected through offline surveys administered to 100 respondents comprising actual and potential visitors. The study utilized a structured questionnaire with a 5 point Likert scale to measure all constructs, and relationships were tested using SmartPLS 4 software. The research results demonstrate that service quality exhibited the strongest direct effect on perceived value (β = 0.566, p < 0.001), followed by customer experience and destination image. More importantly, perceived value significantly mediated the relationships between all three antecedent variables and visit intention, with Variance Accounted For (VAF) ranging from 40.0% to 52.6%, indicating partial mediation effects. The structural model achieved high explanatory power, explaining 82.3% of variance in perceived value and 79.1% in visit intention. These findings suggest that perceived value emerges as a critical psychological mechanism translating destination characteristics and service experiences into behavioral intentions. The study provides empirically grounded recommendations for destination management organizations to develop value focused marketing strategies and implement integrated service quality improvements for sustainable maritime tourism development.

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