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Eko Handrian
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Departement Public Administration Faculty of Social and Political Sciences Universitas Islam Riau Jl. Kaharuddin Nasution No. 113 Perhentian Marpoyan, Pekanbaru, Riau 28284
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PUBLIKA : Jurnal Ilmu Administrasi Publik
Published by Universitas Islam Riau
ISSN : 25020757     EISSN : 2622934X     DOI : https://doi.org/10.25299/jiap.2021.vol7(2).7428
Core Subject : Science, Social,
Decision Sciences, Operations Research & Management Environmental Science Social Sciences
Policy Sustainable Development Economic Local Government E-Government Governance Bureaucracy Politic
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 208 Documents
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Peran Serta Humas PT.Jasa Raharja Perwakilan Medan Dalam Mensosialisasikan Layanan Asuransi Kecelakaan Lalu - Lintas Jalan Dan Penumpang Umum Kepada Masyarakat Kota Medan dea rahmadiani rahmadiani; Rahmi Syahriza
PUBLIKA : Jurnal Ilmu Administrasi Publik Vol. 8 No. 1 (2022): Publika : Jurnal Ilmu Administrasi Publik
Publisher : UIR Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25299/jiap.2022.vol8(1).9184

Abstract

The research method in this research is using a qualitative method with a descriptive approach. To analyze research data, use interactive model data analysis, and then make comparisons to the data that has been collected. From the results of the study, the authors conclude that the contribution of public relations at PT. Jasa Raharja Perwakilan Medan to publish road traffic accident insurance and public transportation services to the people of Medan City has been quite successful, as evidenced by the level of public understanding of social insurance managed by PT. Jasa Raharja Perwakilan Medan. There is also the contribution of public relations that has been given in publishing insurance services to the people of Medan City in the form of improving services, informing, communicating and taking full responsibility both in terms of time, place, and conditions and oriented to the priority of the public interest.
Pelaksanaan Pemberian Santunan Pada Korban Kecelakaan Lalu Lintas PT Jasa Raharja Perwakilan Medan ika annisa annisa; Rahmi Syahriza
PUBLIKA : Jurnal Ilmu Administrasi Publik Vol. 8 No. 1 (2022): Publika : Jurnal Ilmu Administrasi Publik
Publisher : UIR Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25299/jiap.2022.vol8(1).9185

Abstract

Implementation in providing compensation (compensation) to victims of traffic accidents at PT Jasa Raharja Representative Medan. This research was conducted to examine and examine how the compensation for traffic accident victims of PT Jasa Raharja Representative Medan, and to find out the obstacles that occurred in the process of submitting traffic accident claims. The method used in this research is qualitative where the data is obtained by conducting interviews and also sourced from the literature. The results of this study indicate that the control in providing compensation for PT Jasa Raharja Representatives of Medan to victims of traffic accidents has been carried out quite well. Judging from the response of employees who judged that the process of providing compensation, policies, and timeliness had been carried out well. PT Jasa Raharja performs its duties in accordance with its commitment to serving traffic accident victims. But there are also obstacles in applying for compensation funds, this is due to the fact that there are still many people who do not understand what are the requirements to apply for compensation, such as a certificate from the police.
Analisis Kualitas Pelayanan Terhadap Klaimen PT Jasa Raharja Cabang Sumatera Utara afifa umami; Rahmi Syahriza
PUBLIKA : Jurnal Ilmu Administrasi Publik Vol. 8 No. 1 (2022): Publika : Jurnal Ilmu Administrasi Publik
Publisher : UIR Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25299/jiap.2022.vol8(1).9201

Abstract

This study aims to determine the quality of service provided by PT Jasa Raharja, North Sumatra Branch to the claimants or customers who are victims of road traffic accidents. The method used in this study is a qualitative method, which produces research in words and based on the results obtained in the field. This research was conducted at the North Sumatra Branch of the Jasa Raharja Office, which is located at Jl. Jendral Gatot Subroto No. 142 Medan. Types and sources of data used in this study are: Primary data and secondary data. Data collection techniques were carried out by means of observation, interviews and literature study. This study shows the results of the factors that hinder the quality of service, namely: many people do not understand the scope of guarantees borne by Jasa Raharja, communication to partners is not evenly distributed and external obstacles such as correspondence. The factor of the company is the lack of human resources that result in less effective and timely.
Implementasi Kebijakan Pengurangan Penggunaan Kantong Plastik di Kabupaten Siak : (Studi Pada Kawasan Objek Wisata, Pasar Tradisional dan Kantor Pemerintah) Novela Lestari Novela Lestari; Hasim As'ari
PUBLIKA : Jurnal Ilmu Administrasi Publik Vol. 8 No. 1 (2022): Publika : Jurnal Ilmu Administrasi Publik
Publisher : UIR Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25299/jiap.2022.vol8(1).9213

Abstract

This research was conducted with the aim of knowing and analyzing the implementation of policies to reduce the use of plastic bags and find out what are the inhibiting factors of implementing policies to reduce the use of plastic bags in tourist attractions, traditional markets and government offices in Siak Regency. The implementation theory used is the MSN-Approach implementation theory from Yulianto Kadji (2015) which sees the implementation of three approaches, namely the mentality approach, the systems approach and the networking approach. The method used in this research is a qualitative research method. The required data, both primary and secondary data, were obtained by means of observation, interviews and documentation. The results of this study indicate that: first, the implementation of the policy to reduce the use of plastic bags in Siak Regency has not run optimally. Second, the inhibiting factors in implementing the policy are not comprehensive socialization, the presence of street vendors who are not orderly, there is no sanction for violators, and people's habits are difficult to change.
Pergantian Mata Uang, Prangko dan Meterai sebagai Instrumen Administrasi di Palestina Era Transisi Abad 19-20 Wisber Wiryanto
PUBLIKA : Jurnal Ilmu Administrasi Publik Vol. 8 No. 1 (2022): Publika : Jurnal Ilmu Administrasi Publik
Publisher : UIR Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25299/jiap.2022.vol8(1).9226

Abstract

The Palestinian coin currency as a medium of exchange no longer exists; including stamps and seals; except as the object of research. So research is carried out with the formulation of the problem, how change both coin currency, stamps, and seals as an administrative instrument in Palestine on 19-20 century transition era? The research purpose was to determine the change in coin currency, stamps, and seals in that era. Through research methods qualitative, exploratory, and literature study; then both coin currency, stamps, and seals were collected as evidence of its existence and change. Data were collected, processed, presented, and discussed through qualitative descriptive analysis, comparison and synthesis, during the 2021. The results showed, the coin currency of kurush equivalent to piaster (1876-1908), para (1909-1917), millieme (1909-1917) it was later replaced by mil (1927-1947); in line the change of stamps and seals of piaster (1906, 1918); para (1910, 1919); millieme (1920, 1926); which was later replaced by mil (1927, 1937) of Palestine. The Palestinian coin currency experienced a dysfunction and disappeared from circulation instead of the Israel coin currency appearing to shift its existence. The reason is not only the helplessness of Palestine but the departure of Britain (1948) after obtaining a mandate (1922) so that it has influence and interest but is used more for the purposes of its country, including Israel. The existence of coin currency, stamps and seals becomes an urgency to be realized again towards a sovereign Palestinian state now. Further research on Palestinian currency was needed.
Peran Pemerintah Desa Dalam Mewujudkan Desa Mandiri Di Desa Sungai Pinang Kecamatan Tambang Kabupaten Kampar Nuraini Syafitri Nuraini Syafitri; Abdul Sadad
PUBLIKA : Jurnal Ilmu Administrasi Publik Vol. 8 No. 1 (2022): Publika : Jurnal Ilmu Administrasi Publik
Publisher : UIR Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25299/jiap.2022.vol8(1).9301

Abstract

This research was conducted with the aim of knowing how the role of the Sungai Pinang village government in the mining district of Kampar Regency in realizing a developed and independent village and the factors that influence it. This type of research is a descriptive research with a qualitative approach. Data was collected using field observations, interviews, and documentation of both primary and secondary data. The results of this study indicate that the role of the village government in realizing an advanced and independent village in Sungai Pinang Mining District, Kampar Regency is not yet optimal where the village government is still not able to utilize existing natural resources and limited funds and the community is still passive in participating.
Peran Pemerintah Desa dalam Pengembangan Objek Wisata Pulau Tilan di Kepenghuluan Rantau Bais Kecamatan Tanah Putih Kabupaten Rokan Hilir Susi Iswanti Susi Iswanti; Zulkarnaini Zulkarnaini
PUBLIKA : Jurnal Ilmu Administrasi Publik Vol. 8 No. 1 (2022): Publika : Jurnal Ilmu Administrasi Publik
Publisher : UIR Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25299/jiap.2022.vol8(1).9307

Abstract

This study was conducted with the aim of knowing the role of the village government in the development of Tilan Island tourism and knowing what are the inhibiting factors for the village government in developing Tilan Island tourism objects in the Penghuluan Rantau Bais District, Tanah Putih District, Rokan Hilir Regency. This study uses a qualitative method using a descriptive approach. The theory used in this study uses the theory of pitana and gayatri (2005) which has 3 indicator components, namely, motivator, facilitator and dynamist. The findings from the results of this study are the role of the village government in developing the Tilan Island tourism object, Tanah Putih District, Rokan Hilir Regency running according to predetermined indicators, but there are still some shortcomings, so it is still not optimal. The inhibiting factors are as follows, lack of capital in the development of tourism objects, low human resources, and lack of community participation in tourism development.
Pelaksanaan Pembangunan Zona Integritas Menuju Wilayah Bebas Korupsi Dan Wilayah Birokrasi Bersih Melayani Di Kantor Imigrasi Kelas I Tpi (Tempat Pemeriksaan Imigrasi) Pekanbaru Wihardiasty Sekar Kinasih Wihardiasty Sekar Kinasih; Sujianto Sujianto
PUBLIKA : Jurnal Ilmu Administrasi Publik Vol. 8 No. 1 (2022): Publika : Jurnal Ilmu Administrasi Publik
Publisher : UIR Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25299/jiap.2022.vol8(1).9308

Abstract

This study aims to determine: 1) The implementation of the development of an integrity zone towards a corruption-free area (WBK) and a clean bureaucratic area serving the Immigration Office Class I TPI Pekanbaru, 2) Obstacles faced by the Immigration Office Class I TPI Pekanbaru. In this study, the researcher uses the theory of Eko Prasojo (2013) which refers to 3 criteria for a good bureaucracy, namely, improving the quality of public services, being free of corruption, collusion and nepotism, and performance accountability. The findings of this study are that the Immigration Office is still in the process of developing an Integrity Zone, which is still fixing all matters related to the construction of an integrity zone at the Class I Immigration Office Pekanbaru. From other phenomena, researchers see that it is still unclear what sanctions are given if employees are involved in deviant activities. Obstacles in the implementation of the integrity zone development at the Class I Immigration Office Pekanbaru, the old work culture is still embedded so that the lack of performance in performance accountability management makes the achievement of performance not optimal.
Analisis Pelayanan Publik Pada Kelurahan Buliang Kecamatan Batu Aji Kota Batam Milenisha Andani; Yunisa Oktavia
PUBLIKA : Jurnal Ilmu Administrasi Publik Vol. 8 No. 2 (2022): Publika : Jurnal Ilmu Administrasi Publik
Publisher : UIR Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25299/jiap.2022.vol8(2).9848

Abstract

This study aims to determine the public services of Buliang Village, Batu Aji District, Batam City. Because as it should be, public services are a series of activities carried out in order to meet the needs of the general public which of course have been stated in the State Constitution. The research here uses a descriptive method which is used in analysing public services in Buliang Village, located in Batu Aji District. The data collection technique used is by observing the community and analysing data collection from previous research. Based on the results of research analysis that has been obtained regarding public services in Buliang Village, Batu Aji District, it can be described through a community satisfaction, that most public services have not provided service satisfaction. However, this also does not rule out the possibility that the services provided are completely bad because there are still active efforts or actions, they take in trying to provide excellent public service satisfaction.
Kegunaan Sistem Informasi Kementrian Sekretariat Negara Fikri Pramudya; Julian Rafdi; Sulistia Sulistia; Widia Nurhasan; Wijoyo Hartono
PUBLIKA : Jurnal Ilmu Administrasi Publik Vol. 8 No. 2 (2022): Publika : Jurnal Ilmu Administrasi Publik
Publisher : UIR Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25299/jiap.2022.vol8(2).10194

Abstract

One area where improvement cannot be halted is technology. Every new technology has the potential to alter how businesses operate and how people live. Utilizing technology is essential for a business to endure and prosper. A management information system has a significant influence and is crucial to management when it is utilized to operate a ministry or agency. Basically, the development inside the Ministry of State Secretariat becomes heavily dependent on the information system. As a result, the goal of this study is to evaluate the information system's use inside the ministry of state secretariat. Researchers' strategy involves speaking with employees of the Ministry of State Secretariat. The findings demonstrate that the Ministry of State's information systems' usefulness has an effect on how well the government performs. The ministry of state secretariat uses hardware, including servers, storage, switches, routers, access points, and virus detection systems, as well as software that is centered on the website, www.sektneg.go.id, to secure data. Systems for managing information play a part in making it simple to take the right action.

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