cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Hinfa Mosshananza
Contact Email
hinfa.mosshananza@utb.ac.id
Phone
+6281373994139
Journal Mail Official
jpap.utb@gmail.com
Editorial Address
Jln. Gajah Mada No. 34 Kota Baru Bandar Lampung 35141
Location
Kota bandar lampung,
Lampung
INDONESIA
Jurnal Progress Administrasi Publik (JPAP)
Published by Universitas Tulang Bawang Lampung
ISSN : 27768511     EISSN : 27770206     DOI : https://doi.org/10.37090/jpap.v1i1
Core Subject : Humanities, Social,
Humanities Social Sciences
Jurnal Progress Administrasi Publik berfokus pada pengembangan studi kebijakan pubik, pelayanan publik, ilmu politik dan manajemen pemerintahan. Jurnal ini sebagai wadah publikasi ilmiah penelitian para akademisi baik dilingkup UTB maupun diluar UTB yang memiliki keilmuan yang sama.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 129 Documents
 6   7   8   9   10 
IMPLEMENTASI PENGELOLAAN DATA TERPADU KESEJAHTERAAN SOSIAL (DTKS) OLEH DINAS SOSIAL KABUPATEN GRESIK Rohim, Ahmad Bagus; Priambodo, Bayu
Jurnal Progress Administrasi Publik Vol. 4 No. 2 (2024): Jurnal Progress Administrasi Publik (JPAP)
Publisher : Program Studi Administrasi Publik, FISIP, Universitas Tulang Bawang Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37090/jpap.v4i2.1279

Abstract

Digitalization has become a part of life for all countries on this earth, including Indonesia. Digitalization has also penetrated all aspects of life in Indonesian society, making the government also participate in using digitalization in issuing policy products. One of the products of the government is the existence of Integrated Social Welfare Data (DTKS) under the auspices of the Ministry of Social Affairs of the Republic of Indonesia. Where the data contains poverty data collection for each region in Indonesia to facilitate the government in providing social assistance to people in need. This research wants to discuss how the implementation of DTKS management in Gresik Regency according to David C. Corten consists of program, organization, and beneficiary variables. This research uses a descriptive qualitative method with a research location at the Gresik Regency Social Service using primary data collection techniques in the form of interviews and observations, while secondary data in the form of utilizing the results of previous research with different locus. It was found that in its implementation, the Gresik Regency Social Service can implement DTKS management in accordance with the direction.  Even so, in the organizational variables, there are still some obstacles that are often faced, such as several DTKS data holder operators at the urban village level who started to resign due to several reasons such as age, mutation, and so on.   Keywords: Implementation; Welfare; Social; Digitization
IMPLEMENTASI RENCANA AKSI NASIONAL HAK ASASI MANUSIA (RANHAM) PADA BADAN PERENCANAAN PEMBANGUNAN DAERAH KABUPATEN SIDOARJO Wijaya, Davaniar Yoga; Prathama, Ananta
Jurnal Progress Administrasi Publik Vol. 4 No. 2 (2024): Jurnal Progress Administrasi Publik (JPAP)
Publisher : Program Studi Administrasi Publik, FISIP, Universitas Tulang Bawang Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37090/jpap.v4i2.1280

Abstract

The National Human Rights Action Plan, hereinafter abbreviated as RANHAM, is one of the important commitments that Indonesia has within the human rights policy framework. This RANHAM policy is implemented by all Regencies/Cities in Indonesia based on Presidential Regulation No. 53 of 2021. One of the districts/cities that also implements this policy is Sidoarjo Regency. Problems regarding human rights will always occur in every region, one of which is Sidoarjo Regency, which is still full of a number of problems regarding human rights. The aim of this research is to find out the extent to which Sidoarjo Regency has implemented the RANHAM policy in 2023. The research was prepared using qualitative descriptive research methods with secondary data taken through interviews, literature reviews, and observation analysis. Apart from that, various sources were also explored to describe practices related to RANHAM, both from official government documents and various reports in print and electronic mass media. In this research it can be concluded that the 2023 RANHAM in Sidoarjo Regency has been implemented by carrying out 7 massive actions in collaboration with regional officials in Sidoarjo Regency. In the implementation of the 7 RANHAM actions, monitoring and evaluation were also carried out and several challenges were found in the implementation of each RANHAM action in Sidoarjo Regency, so it can be concluded that the implementation of RANHAM in 2023 in Sidoarjo Regency is still not optimal.   Keywords: Human Rights; Implementation; RANHAM
ANALISIS MANAJEMEN PELAYANAN AKTA KELAHIRAN DI KELURAHAN MEDOKAN AYU KOTA SURABAYA Widuri, Ocha Aulia; Wibawani, Sri
Jurnal Progress Administrasi Publik Vol. 4 No. 2 (2024): Jurnal Progress Administrasi Publik (JPAP)
Publisher : Program Studi Administrasi Publik, FISIP, Universitas Tulang Bawang Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37090/jpap.v4i2.1281

Abstract

A birth certificate is a document that every citizen in Indonesia must have as legal proof of a person's identity issued by the Population and Civil Registration Service of the City of Surabaya. Following digital developments, the management of birth certificate services has become different from before. Digitalization must also make all public services innovative. The Surabaya City Population and Civil Registry Department created a KNG (Klampid New Generation) innovation as an online population administration service. There are problems with birth certificate services in Medokan Ayu Village related to websites that sometimes have errors, long document verification processes, data input errors by residents, and even incomplete files. This research aims to analyze the effectiveness of birth certificate service management. The research method used is descriptive qualitative with the type of action research. Data collection techniques through interviews, observation, and documentation. The research focus is based on public management principles, namely 1) Accountability, 2) Transparency, 3) Responsive, 4) Professional, 5 Effectiveness, 6) Efficient, 7) Adaptive, 8) Rational. The results of the research show that the accountability of the population administration officers can be held accountable by not abusing citizen data, transparency of the KNG which can be accessed by all residents of the city of Surabaya, fast responsiveness regarding file submissions, the effectiveness of the birth certificate service can provide output results of birth certificate documents with the ease provided, efficiency of time and energy by residents and Adminduk officers, adaptation to face differences in submitting birth certificate files, rationality with a systematic flow, requirements and time period for issuing birth certificates that are clear, professionalism of Adminduk service officers as proven by the "Integrity Pacts" oath. So that the effectiveness of birth certificate service management can provide benefits from the output results provided.   Keywords: Management; Public Service; Administration
OPTIMALISASI LAYANAN DRIVE THRU DI DINAS PERPUSTAKAAN DAN KEARSIPAN PROVINSI JAWA TIMUR Bahari, Ivan Cahya Putra; Hidayat, Endik
Jurnal Progress Administrasi Publik Vol. 4 No. 2 (2024): Jurnal Progress Administrasi Publik (JPAP)
Publisher : Program Studi Administrasi Publik, FISIP, Universitas Tulang Bawang Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37090/jpap.v4i2.1298

Abstract

Optimizing the library drive-thru service is to improve the quality of a service owned by the East Java Provincial Library and Archives Office. This drive-thru service is in the form of a counter to serve the needs of library users without having to get out of the vehicle. Optimization of this public service aims to improve or increase the shortcomings of this drive-thru service so that it facilitates the services provided to users. The purpose of this research is to find out whether the services provided by the public services provided by the East Java Provincial Library and Archives Office are optimal or not. The focus of this research is Public Service Quality according to Zeithaml, Parasuraman, and Berry (in Hardiansyah 2011: 11) includes 5 variables consist of Physical Evidence, Reliability, Assurance, Responsiveness, and Attention. This type of research is descriptive with a qualitative approach. For data collection techniques used are interviews, observation, and documentation. The data analysis techniques used are data collection, data reduction, data presentation, exposure, and conclusion drawing. The research informants were library librarians. The results showed that the optimization of drive-thru services has advantages and disadvantages. The physical evidence criteria, it shows that it is still not optimal because there are still some facilities that are not suitable for functioning. The reliability criterion shows that it is good because the officer in charge of the drive-thru service has been given a briefing regarding the technicalities. For the guarantee criteria, it is good because it guarantees fast service and free rates for drive-thru services. For the responsiveness criteria, it is good because the officers are quite responsive in serving the visitors, then the last criterion of attention is still not good because there is still a lack of awareness of officers to smile when serving the visitors. The suggestion that can be given is to encourage more socialization so that this drive-thru can be known by more people.   Keywords: Optimizing; Drive Thru; Library;  Librarian
IMPLEMENTASI PELAPORAN DIGITAL KAMPUNG KB PADA KAMPUNG KB GAYUB KOTA SURABAYA Trisnawati, Ananda Eka Putri; Nafi’ah, Binti Azizatun
Jurnal Progress Administrasi Publik Vol. 4 No. 2 (2024): Jurnal Progress Administrasi Publik (JPAP)
Publisher : Program Studi Administrasi Publik, FISIP, Universitas Tulang Bawang Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37090/jpap.v4i2.1302

Abstract

This research aims to find out how the KB Village Website is implemented, in KB Gayub Village, Gunung Anyar Village, Gunung Anyar District, Surabaya City. The method used is a qualitative descriptive approach. The data sources obtained are primary and secondary data types, where data collection techniques are carried out through observation, interviews, and literature studies from several articles, journals, and news that are relevant to the discussion in this research. The research uses Sujianto's theory of policy implementation which was chosen as analysis material to see the findings in the field. The results of the research show that the implementation of Digital Reporting for KB Village via the Gayub KB Village Website in Gunung Anyar Village, Gunung Anyar District, Surabaya City is not yet optimal, based on a theoretical study of policy implementation by Sujianto which consists of four indicators, namely communication, resources, disposition and policy benefits. Of these four indicators, what is still an obstacle is the lack of communication and the lack of competence possessed by human resources in the ability to input and report activities on the KB Gayub Village Website, Gunung Anyar District.    Keywords: Implementation; Reporting; Digital; Village
EFEKTIVITAS PROGRAM KELAS CATIN YANG DIIKUTI OLEH WARGA KELURAHAN PAKIS KOTA SURABAYA Oktaviani, Diana; Priambodo, Bayu
Jurnal Progress Administrasi Publik Vol. 4 No. 2 (2024): Jurnal Progress Administrasi Publik (JPAP)
Publisher : Program Studi Administrasi Publik, FISIP, Universitas Tulang Bawang Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37090/jpap.v4i2.1306

Abstract

The catin class program is a program launched by DP3APPKB Surabaya City which aims to reduce cases of stunting and problems in families. The Catin class is a form of training activity and provides guidelines for prospective brides and grooms before getting married. This program was launched because of cases in the city of Surabaya which showed that there were still many families who were not ready to create a harmonious family. Therefore, this research aims to analyze the effectiveness of implementing catin classes in household life for residents in Pakis Village, Surabaya City. The method used in this research uses a qualitative research method with a descriptive approach, researchers also make efforts by observation and interviews to collect data, information, and respondents' views. Data analysis techniques in this research include data reduction, data display, and drawing conclusions. The results of this research show that the Catin Class program is running effectively because it uses Edy Sutrisno's theory of effectiveness with research through five indicators starting from program understanding, right on target, on time, achievement of goals, and real change. It can be concluded from this research that the implementation is very effective because the Catin Class material is applied directly in daily life and provides benefits and new views for each individual.   Keywords: Effectiveness; Catin Class; Surabaya City
EFEKTIVITAS PENERAPAN PROGRAM KALIMASADA SEBAGAI UPAYA PERCEPATAN ADMINISTRASI KEPENDUDUKAN DI KECAMATAN ASEMROWO Salsabila, Adinda Tarisa; Widiyarta, Agus
Jurnal Progress Administrasi Publik Vol. 4 No. 2 (2024): Jurnal Progress Administrasi Publik (JPAP)
Publisher : Program Studi Administrasi Publik, FISIP, Universitas Tulang Bawang Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37090/jpap.v4i2.1310

Abstract

Decree of the Mentri Pendayagunaan Aparatur Negara dan Reformasi Birokrasi Number 63 of 2003 concerning general guidelines for the implementation of public services are the activities of service providers to meet the needs of the community. Although rapid population growth is administratively challenging, the government is expected to provide effective, fast, and satisfactory population administration services. But in practice population administration services often do not meet expectations, reflected in public complaints such as long queues, complicated procedures, and inaccurate time for issuing documents. This reflects the gap between expectations and implementation of public services, reflected in maladministration reports that continue to increase every year. This research applies a descriptive method with a qualitative approach, referring to the theory of effectiveness. The purpose of this study is to evaluate the effectiveness of the implementation of the Kalimasada program in Asemrowo sub-district. The Kalimasada program in Asemrowo sub-district as a step to accelerate population administration, can be considered quite effective based on four indicators of program effectiveness.   Keywords: Population; Administration; Effectiveness; Program
KUALITAS PELAYANAN HAJI DI KEMENTERIAN AGAMA KABUPATEN GRESIK Habibah, Jessica Wildani; Arundinasari, Indira
Jurnal Progress Administrasi Publik Vol. 4 No. 2 (2024): Jurnal Progress Administrasi Publik (JPAP)
Publisher : Program Studi Administrasi Publik, FISIP, Universitas Tulang Bawang Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37090/jpap.v4i2.1311

Abstract

Indonesia's population is predominantly Muslim. The desire to perform the fifth pillar of Islam, the Hajj, is very high. Given the many people who want to go on Hajj, of course, the Indonesian government is expected to be able to provide good public services so that pilgrims can comfortably carry out their worship. Public services cannot be separated from the life of the state, with good public services that will certainly determine the image or quality of a government agency or company. The Ministry of Religion of Gresik Regency, which is the organizer of Hajj and Umrah in Gresik Regency, where the pilgrims in Gresik Regency are ranked 3rd (third) largest contributor in East Java. With so many pilgrims in the Gresik district, it is certainly a challenge for the field of organizing Hajj and Umrah in the Gresik district regarding the quality of services provided. This study aims to determine how the quality of Hajj services at the Ministry of Religion of Gresik Regency. Researchers used a qualitative method of descriptive analysis using the theory of Pasuraman and Zeithmal with 5 dimensions namely Reliability, Responsiveness, Assurance, Empathy, and Tangibles. Data collection is done by conducting interviews, observations, and literature studies. The results of the research that have been assessed from 5 (five) dimensions of Pasuraman and Zeithmal's theory which show the results at the Ministry of Religion of the Gresik Regency are still not good in the dimensions of tangibles and responsiveness.   Keywords: Hajj; Quality; Service; Public
EFEKTIVITAS PELAYANAN KARTU TANDA PENDUDUK (KTP) MELALUI INOVASI KLAMPID NEW GENERATION (KNG) DI KELURAHAN NGAGEL KOTA SURABAYA Saputri, Eka; Tukiman, Tukiman
Jurnal Progress Administrasi Publik Vol. 4 No. 2 (2024): Jurnal Progress Administrasi Publik (JPAP)
Publisher : Program Studi Administrasi Publik, FISIP, Universitas Tulang Bawang Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37090/jpap.v4i2.1353

Abstract

As the executor in the formal organizational structure of a country, the bureaucracy is responsible for carrying out the mission and objectives of public services that are oriented toward public satisfaction. Referring to Law Number 25 of 2009, public service is an obligation that the state must provide to the community in order to fulfill all the needs and rights of the people in the field of public services without discrimination. One of the public services provided by the government to the public is services related to population administration. One of the documents related to population administration that is the main focus of this research is the Identity Card (KTP). In the continuously evolving digital era, innovation has become one of the keys to improving public services to the community, including those related to population administration. Therefore, the Surabaya City Government launched the Klampid New Generation (KNG) innovation to simplify the process of population administration services. The aim of this research is to determine the effectiveness of KTP services through the KNG innovation in Ngagel Sub-district, Surabaya City. This research uses a qualitative research method with a descriptive approach. The theory used in this research is James L. Gibson's effectiveness theory, which has five indicators for measuring effectiveness. The findings of this research show that the effectiveness of KTP services through the KNG innovation in Ngagel Sub-district, Surabaya City is proceeding well, in accordance with the effectiveness indicators by James L. Gibson.   Keywords: Effectiveness; Administration; Klampid New Generation (KNG)
PERAN STAKEHOLDER DALAM PENGEMBANGAN OBJEK WISATA AIR TERJUN KANTO LAMPO DI KELURAHAN BENG KABUPATEN GIANYAR Darmastuti, Putu Aryadewi; Dewi, Nyoman Diah Utari; Widnyani, Ida Ayu Putu Sri
Jurnal Progress Administrasi Publik Vol. 4 No. 2 (2024): Jurnal Progress Administrasi Publik (JPAP)
Publisher : Program Studi Administrasi Publik, FISIP, Universitas Tulang Bawang Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37090/jpap.v4i2.1409

Abstract

Kanto Lampo Waterfall is located in Kelod Kangin Hamlet, Beng Village, Gianyar Regency. The development of this tourist attraction can run optimally if there is involvement from several stakeholders who have the ability. The elements that need to be involved in the development of this tourist attraction are elements in the penta helix collaboration concept consisting of elements of government, academia, society, private sector, and mass media. By maximizing the involvement of penta helix elements in the development of Kanto Lampo Waterfall attractions, the development process of this tourist attraction can run optimally. The problem faced in the development of the Kanto Lampo Waterfall tourist attraction is that there has been no involvement of private elements in the development process of the tourist attraction and there has been no continued involvement from all stakeholders involved in the development of the tourist attraction. The purpose of this study is to analyze the role of stakeholders in the development of Kanto Lampo Waterfall tourism object in Beng Village. The research method used is qualitative, with data collection techniques through observation, interviews, documentation, and literature studies. The results of this study show that four of the five elements of the helix have been involved in the development of this tourist attraction, but no involvement has been found from the private element, even though private involvement can help the marketing of this tourist attraction. Training and coaching provided by stakeholders do not have serious sustainability so the knowledge absorbed by the community does not run optimally. The use of social media by the manager of this attraction has not run optimally because of the lack of posts shared by the manager of the attraction.   Keywords: Role; Stakeholders; Penta Helix; Attractions

Page 8 of 13 | Total Record : 129

 6   7   8   9   10 

Filter by Year

2021 2025


Reset
Filter By Issues
All Issue Vol. 5 No. 2 (2025): Jurnal Progress Administrasi Publik (JPAP) Vol. 5 No. 1 (2025): Jurnal Progress Administrasi Publik (JPAP) Vol. 4 No. 2 (2024): Jurnal Progress Administrasi Publik (JPAP) Vol. 4 No. 1 (2024): Jurnal Progress Administrasi Publik (JPAP) Vol. 3 No. 2 (2023): Jurnal Progress Administrasi Publik (JPAP) Vol. 3 No. 1 (2023): Jurnal Progress Administrasi Publik (JPAP) Vol. 2 No. 2 (2022): Jurnal Progress Administrasi Publik (JPAP) Vol. 2 No. 1 (2022): Jurnal Progress Administrasi Publik (JPAP) Vol. 1 No. 2 (2021): Jurnal Progress Administrasi Publik (JPAP) Vol. 1 No. 1 (2021): Jurnal Progress Administrasi Publik (JPAP)