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Jonhariono Sihotang
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ProBisnis : Jurnal Manajemen
Published by Lembaga Riset, Publikasi dan Konsultasi JONHARIONO
ISSN : 20867654     EISSN : 28087240     DOI : 10.62398
Core Subject : Economy, Humanities, Science, Social, Engineering,
Humanities Computer Science & IT Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences
ProBisnis: The Management Journal was previously published in print, then in 2020 it was changed to online. This journal has ISSN: 2086-7654( Print) and ISSN: 2808-7240(Online). The scope of this journal is Economics, Management, Marketing, Strategic Management, Entrepreneurship, Leadership etc.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 61 Documents
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Search results for , issue "Vol. 15 No. 6 (2024): December: Management Science" : 61 Documents clear
The Relationship Between Company Size, KAP Reputation, and Auditor Opinion on Audit Delay Moderated by Legal Compliance Purwanti, Ni Kade Dian; Latrini, Made Yenni
ProBisnis : Jurnal Manajemen Vol. 15 No. 6 (2024): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

This study aims to examine the relationship between company size, KAP reputation, auditor opinion, and legal compliance on audit delay. The research population of food and beverage companies listed on the IDX for the period 2018-2023 used a nonprobability sampling method with purposive sampling technique, which resulted in 114 observations. Using the Moderated Regressions Analysis (MRA) technique using SPSS 25 software. The results showed that company size has a positive relationship to audit delay, KAP reputation has no relationship to audit delay, and auditor opinion has a negative relationship to audit delay. In addition, legal compliance is unable to moderate the relationship between company size and audit delay, legal compliance is unable to moderate the relationship between KAP reputation and audit delay, and legal compliance is able to moderate the relationship between auditor opinion and audit delay.
Factors Affecting Job Satisfaction of General Practitioners at Level III Hospital Brawijaya Surabaya Pratama, Willy Danis; Syaodih, Erliany; Handayani, Nining
ProBisnis : Jurnal Manajemen Vol. 15 No. 6 (2024): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

Improving the quality of services in an effort to provide public services is the main concern of the government, especially optimal health services to ensure decent living conditions for all people. Doctors as human resources who have a very important role in hospitals so they need management attention to manage/nurture so that they can carry out their work well so that they can contribute to the performance/progress of the hospital. The purpose of this study is to find out the management factors that affect the job satisfaction of doctors at Level III Hospital Brawijaya Surabaya. The population of this study is 42 doctors. The sampling technique used is the sample to be conducted is the total population. The type of research used by the author is a qualitative approach that is descriptive analysis. Statistical instruments in a quantitative way with univariate, bivariate and multivariate methods, using the chi square test and logistic regression test using the enter method. Based on the results of the study, there was an influence of clarity of medical services, suitability of medical services, leadership decision-making, leadership support, leadership responsiveness, workplace cleanliness, workplace comfort, completeness of infrastructure, and promotion opportunities on doctors' job satisfaction by 36.3% while the remaining 63.7% (100% - 36.3%). There are joint effects on doctors' job satisfaction Management factors which include clarity of medical services, workplace cleanliness and workplace comfort, affect together on doctors' job satisfaction Management factors that most affect doctors' job satisfaction at Level III Hospital Brawijaya Surabaya are the clarity of medical services.
Pengaruh Bauran Pemasaran Terhadap Loyalitas Pasien Rawat Jalan Rumah Sakit TNI AU Lanud EL Tari Kusuma, Kevin Rizki Agung; Syaodih, Erliany; Handayani, Nining
ProBisnis : Jurnal Manajemen Vol. 15 No. 6 (2024): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

El Tari Air Force Base Hospital (RS TNI AU Lanud El Tari) is one of the health facilities in Kupang City, NTT Province with the status of a Class D Pratama Hospital. RS TNI AU Lanud El Tari has general medical services, emergency services, nursing services, primary laboratory services, radiology services and pharmacy services. However, according to the monthly report from March 2022 to March 2023, the total number of outpatient visits at the RS TNI AU Lanud El Tari was only 843 visits. In fact, in BPJS capitation, family register card that registered at RS TNI AU Lanud El Tari reached 997 families. In this regard, the researcher wants to know more about the influence of the marketing mix on the loyalty of outpatients at the RS TNI AU Lanud El Tari. The research variables include product, place, people, promotion, price, process and physical evidence. The population in this study were 843 outpatient polyclinic patients visiting the RS TNI AU Lanud El Tari in 2022 - 2023. Data was collected through a validated questionnaire that performed using the SPSS Test. The results of this research are: product, process and physical evidence have a significant relationship with patient loyalty to outpatient services at the RS TNI AU Lanud El Tari. Meanwhile, place, people, promotion and price do not have a significant relationship with patient loyalty in outpatient services at the RS TNI AU Lanud El Tari.
Pengaruh Beban Kerja dan Kompensasi terhadap Turnover Intention dengan Employee Engagement sebagai Variabel Moderasi pada Karyawan Klinik Sabila Medika Group Nasrullah, Nasrullah; Purwadhi, Purwadhi; Santoso, Budi
ProBisnis : Jurnal Manajemen Vol. 15 No. 6 (2024): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

Human resources (HR) have an important role in the sustainability of a company. Good HR management is needed in order to prevent, reduce, and overcome problems which often occur in companies, such as high turnover rates. Employee turnover is usually initiated by a group of symptoms of desire to leave the company, which is called turnover intention. Turnover intention is influenced by many factors, such as workload, compensation, and employee engagement. The purpose of this research is to find out the effect of workload and compensation on turnover intention with employee engagement as moderating variable. This research uses a quantitative approach with an explanatory method which tests the relationship between several variables through hypothesis testing. The sample used in this research was 40 subjects using questionnaire as a data collection instrument. The statistical instruments used are multiple linear regression analysis and moderated regression analysis with partial t test as hypothesis testing. The research results show that there is a significant positive effect of workload (<0.001) and a significant negative effect of compensation (<0.001) on turnover intention. The results also show that workload (0.000) and compensation (0.005) have a significant effect on turnover intention with employee engagement as a moderator.
Analysis of the Quality of Road Traffic Accident Insurance Claims Services at the PT Jasa Raharja Office in Pematang Siantar City Butarbutar, Diana Florenta; Sihar , Ricky Frans; Juwita , Ranny; Manurung , Mentianna Nofa Penta; Zendrato , Vera
ProBisnis : Jurnal Manajemen Vol. 15 No. 6 (2024): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

Jasa Raharja is a government agency engaged in public insurance. The duties and responsibilities are to collect funds through compulsory contributions and donations to be channeled back through compensation services raharja to victims or heirs of victims of traffic accidents on the highway. In the implementation of the provision of compensation funds, many people do not know the requirements for claiming compensation funds at PT. Jasa Raharja (Persero). In addition, the provision of compensation for accident victims is still not appropriate, namely irregular services in handling claims. This happened because PT. Jasa Raharja works closely with partners, namely the police and the hospital. Based on these problems, researchers are interested in conducting research on the Quality of Service for Highway Traffic Accident Insurance Claims at the PT. Jasa Raharja. This research was conducted at the office of PT Jasa Raharja, Pematang Siantar City. The method used in this research is quantitative method, by using a questionnaire as a means of measuring data. The results showed that all data from the answers of all respondents were in the "Good Enough" answer category with the total average of the total number of respondents who gave the answer was 16 people in the community or if the percentage reached 53% of the total number of respondents or where the percentage reaches 100% of respondents. As for the inhibiting factors experienced by pt. raharja services in improving the quality of services in the field of traffic accident insurance claims in the city of Pematang Siantar is PT. Jasa Raharja did not get any information related to accidents that occurred, Lack of public awareness of orderly traffic and Lack of public awareness regarding the importance of carrying out accident insurance.
Peran etika dalam meningkatkan akuntabilitas pelayanan publik pada situasi bencana di indonesia Sulistyo, Andri; Kurniasih, Denok
ProBisnis : Jurnal Manajemen Vol. 15 No. 6 (2024): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

Penelitian ini bertujuan untuk menganalisis peran etika dalam meningkatkan akuntabilitas pelayanan publik selama situasi bencana di Indonesia. Dalam konteks bencana yang sering terjadi, akuntabilitas menjadi kunci untuk memastikan pelayanan yang efektif dan responsif terhadap masyarakat yang terdampak. Metode penelitian yang digunakan adalah pendekatan kualitatif dengan studi kasus, melibatkan wawancara mendalam dengan pejabat publik dan tenaga lapangan, serta analisis dokumen terkait kebijakan penanggulangan bencana. Temuan menunjukkan bahwa penerapan prinsip etika, seperti kejujuran, keadilan, dan empati, sangat penting dalam pengambilan keputusan. Koordinasi antar lembaga juga terbukti dipengaruhi oleh etika kolektif, di mana lembaga yang beroperasi dengan kesadaran etika yang tinggi dapat mengurangi konflik kepentingan dan meningkatkan efektivitas respons. Namun, hambatan seperti tekanan politik dan budaya organisasi yang tidak mendukung etika masih menjadi tantangan dalam penerapannya. Penelitian ini menegaskan bahwa etika bukan hanya norma, tetapi juga panduan moral yang membantu pejabat publik dalam membuat keputusan yang adil dan bertanggung jawab. Hasil penelitian diharapkan dapat memberikan kontribusi bagi pengembangan kebijakan yang lebih etis dan akuntabel dalam penanganan bencana, serta meningkatkan efektivitas pelayanan bagi masyarakat. Dengan memperkuat komitmen terhadap etika, respons terhadap bencana diharapkan dapat dilakukan dengan lebih cepat, tepat, dan transparan, meminimalkan dampak negatif yang ditimbulkan, dan meningkatkan kepercayaan masyarakat terhadap pemerintah
The Influence of The Marketing Mix on Customer Decisions to Choose Gold Savings at PT Pegadaian Branch of Pematangsiantar City in 2024 Barus, Ben Setiawan; Sirait , Yesicha Triarni; Purba, Ayu Azzari; Panjaitan , Gabriel; Siburian, Maretta Selvana; Asnahwati, Asnahwati
ProBisnis : Jurnal Manajemen Vol. 15 No. 6 (2024): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

This research aims to analyze the influence of the Marketing Mix on customers' decisions to choose gold savings, both partially and simultaneously at PT Pegadaian Pematangsiantar City Branch. The type of research used is quantitative descriptive. The population in this study were all customers who chose gold savings at PT Pegadaian Pematangsiantar City Branch and the sample size in this study was determined by making the population into a sample, so that the sample for this study was 50 respondents. The data source in this research is primary data using a research instrument in the form of a questionnaire. The data collection method used is survey research. This research uses multiple linear regression analysis for statistical analysis and the regression model has been tested first in the classic assumption test. The results of this research state that simultaneous testing shows that there is a significant influence of product, price, location and promotion together on customers' decisions to choose gold savings at PT Pegadaian, Pematangsiantar City Branch. In the calculated F test 591.371> F table 2.578739, with a significant value of 0.05, it was stated that there was a significant influence between the Marketing Mix on the Customer's Decision to Choose Gold Savings at PT Pegadaian Pematangsiantar City Branch. Multiple regression analysis shows that partially the consumer's decision to choose gold savings (Y) is significantly influenced by Product and Promotion, meanwhile price and location show that these variables have no significant partial influence (the value in the Sig. column is greater than 0.05 ).
The Antecedents of Celebrity Endorser, Content Marketing and Lifestyle on Purchase Intention Gusri, Kardandi; Kamener, Dahliana; Irda, Irda; Kamela, Ice; Trianita, Mery
ProBisnis : Jurnal Manajemen Vol. 15 No. 6 (2024): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

The purpose of this study is to analyze the influence of celebrity endorser, content marketing, lifestyle on purchase intention in Bukalapak E-commerce. The case study was conducted in Padang City. The research method is quantitative by using a questionnaire as a data collection instrument. Technique of taking samples was using purposive sampling techniques for sampling obtained 81 respondents. Data was analyzed by using Smart-PLS. The results of this study indicate that the Celebrity Endorser variable has a significant effect on Purchase Intention, Content Marketing has a significant effect on Purchase Intention, And Lifestyle has no effect significantly on Purchase Intention.
Analisis pengelolaan Jurnal Polynom sebagai Wadah Publikasi Karya Tulis Mahasiswa Ramadani, Iqbal; Nurtiyasari, Devi
ProBisnis : Jurnal Manajemen Vol. 15 No. 6 (2024): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

A scientific journal can be interpreted as the outcome of studies or research published periodically through educational and research institutions. Polynom is a journal from the mathematics education program, specifically serving as a platform for student publications, particularly those from the mathematics education program at UIN Sunan Kalijaga. However, the Polynom Journal, as a platform for student scientific publications, does not simply publish student works without a quality review process. This is because it will impact the accreditation of the journal itself. The purpose of this research is to understand the management strategies of the Polynom journal as a student journal that adheres to National Journal Accreditation and Program Accreditation. The research method used is descriptive qualitative. The researcher carried out several research steps, including collecting data from the Polynom journal's dashboard, interviewing journal managers, and analyzing data. The Polynom Journal, as a student journal, has implemented strategies that adhere to national journal accreditation and program accreditation. However, the applied strategies have not been fully implemented. The peer reviewers at the Polynom Journal are already more than 50% from outside UIN Sunan Kalijaga, but the manuscript reassessment process has not yet been fully implemented. There is already a publication workflow, but it has not run optimally. Nevertheless, the Polynom Journal has established good writing guidelines, consistent writing style, and good regularity.
The Strategy to Enhance Traveloka's Digital Interaction with Customer Loyalty by Improving E-service Quality and Customer Experience Ramdani, Rizal; Wardi, Putri Amalia
ProBisnis : Jurnal Manajemen Vol. 15 No. 6 (2024): December: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

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Abstract

This research aimed to enhance digital interaction with the objective of increasing Traveloka customer loyalty by examining the impact of e-service quality and customer experience. The study employed a purposive sampling method to select 400 respondents of Traveloka users. The respondents were surveyed quantitatively using an explanatory survey method. Structural Equation Modeling (SEM) was employed to evaluate the relationship between variables. The findings indicated that customer loyalty was significantly influenced by customer experience and e-service quality, which were intended to enhance digital interaction on the Traveloka platform. Demographic data indicated that millennials and Gen-Z constitute 80% of consumers, with elevated educational qualifications. Furthermore, the discovery provided theoretical advancements in developing a comprehensive model of digital loyalty, as well as practical implications for improving digital travel platforms. Therefore, this research showed that achieving digital customer loyalty via digital interactions demanded the successful integration of excellent consumer experiences and superior service standards.

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