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Journal of Social Research
Published by CV. International Journal Labs
ISSN : 28279832     EISSN : 2828335x     DOI : https://doi.org/10.55324
Core Subject : Economy, Humanities, Science, Education, Social,
Humanities Computer Science & IT Economics, Econometrics & Finance Education Social Sciences
The Journal of Social Research is a double blind peer-reviewed academic journal and open access to social and scientific fields. The journal is published monthly by International Journal Labs. The Journal of Social Research provides a means for sustained discussion of relevant issues that fall within the focus and scopes of the journal which can be examined empirically. The journal publishes research articles covering all aspects of social sciences, ranging from Management, Economics, Culture, Law, Public Health, and Education that belong to the social context.
Arjuna Subject : Umum - Umum
Articles 1,301 Documents
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The Effect of Patient Satisfaction on Patient Loyalty Mediated by Patient Trust and Hospital Brand Image at the Jakarta Education Dental and Oral Hospital Tanya Aya Sofia
Journal of Social Research Vol. 2 No. 3 (2023): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v2i3.727

Abstract

This study aims to find out and analyze "The Effect of Patient Satisfaction on Patient Loyalty mediated by Patient Trust and Hospital Brand Image at Jakarta Educational Dental and Oral Hospital". The data collection technique method uses non-probability sampling with a purposive sampling method. The data was collected directly from a sample that had adjusted the criteria and disseminated through a questionnaire to 250 respondents using a Likert scale of 1-5 where 1 showed strong disapproval, while 5 indicated strongly agreed. The statements in this study consisted of 25 statements obtained from four variables, namely patient satisfaction, patient loyalty, patient trust, and hospital brand image. The questionnaire is distributed through Google Forms. The analytical methods used in this study are Partial Least Square (PLS) and Structural Equation Model (SEM). The results of this study show that patient satisfaction has a positive influence on patient loyalty, patient satisfaction has a positive influence on patient trust, patient trust has a positive influence on patient loyalty, patient satisfaction has a positive influence on hospital brand image, Hospital Brand Image has a positive influence on patient loyalty, patient satisfaction has a positive influence on patient loyalty mediated by patient trust, patient satisfaction has a positive influence on patient loyalty mediated by Hospital Brand Image.
Is it Corporate Governance, Industry, and Profitability Matter on Esg Performance? Evidence from Indonesian Companies Filardi Rahmadani; Fajri Adrianto; Mohamad Fany Alfarisi
Journal of Social Research Vol. 2 No. 3 (2023): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v2i3.728

Abstract

This study aims to test and provide empirical evidence regarding the influence of corporate governance (percentage of independent commissioners), industry, and profitability (ROA and retention ratio) on environmental, social, and governance (ESG) performance. This study also uses two control variables: company size and company age. The objects of this study are companies listed on the Indonesia Stock Exchange (IDX) that have complete ESG scores from the Thomson Reuters Eikon database for 2011-2020. The sample companies are 25 companies selected based on the purposive sampling method. Hypothesis testing was carried out using panel data regression analysis with the STATA 14.0 program. The results of the study show that the industry variable, profitability (retention ratio), has a negative and significant effect on ESG performance. For corporate governance variables (independent commissioners), profitability (ROA) has no effect on ESG performance. This study adds value to the existing literature because it provides an overview of the impact of the factors used on ESG performance in companies in Indonesia.
Asset Analysis and Sustainable Strategies for Forest Management: a Case Study of the Organic Forest Farmer Group and the Citarum Watershed Upstream Farmer Group Kurniawati Kurniawati; Kliko Teguh Budi Mulyono
Journal of Social Research Vol. 2 No. 3 (2023): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v2i3.731

Abstract

Forestry is one of the sectors that is of concern to the government, especially in management methods that are still not good so that many passive and poorly managed lands are found. Management becomes increasingly uncontrolled when the land area is very large and controlled by individuals and the government. The Hutani Farmer group or an organization that cares about the destruction of forest land can be a group that can play a local role in maintaining forest land more optimally in its management. This study aims to analyze forest assets that are a source of income in forest areas, strategies and stages of the forest asset management process, analyze product products that are output in asset management, analyze environmental and economic quality improvements on the impact of asset management and analyze environmental management related to support for the Sustainable Development Goals (SDG's). The object of research is on the management of organic forest land in megamendung and the Citarum watershed forest area in Bandung, with qualitative research methods analyzed using content analysis. Data collection was obtained from interviews of resource persons in this case forest land managers and questionnaire results as well as processed data from internal reports of the management. The results showed that forest land management requires existing forest assets in the form of trees and land as well as the existence of competent Human Resources. The main assets owned are also processed through strategies and stages in the form of agroforesty strategies and cultivation stages in the form of land zoning so as to produce outputs / products in the form of wood and non-timber which have an impact on creating better forest land for ecology, both land improvement and air quality from the results of planting existing tree species, another impact is the addition of economy for the actors in the form of vegetables and fruits and product yields. wood from several trees that can be randomly harvested. This sustainable asset management contributes to the Sustainable Development Goals (SDG's), especially in the Environment pillar and the Economic Pillar. Suggestions and implications in general so that farmer groups can maximize their HR assets to be able to form strong governance, further research can be carried out on other forest farmer groups, conduct research on downstream activities that are greater than each output produced.
The Impact of Shared Values on CSR Programs in the Field of Vocational Education Meldawita Meldawita; Dita Oki Berliyanti
Journal of Social Research Vol. 2 No. 3 (2023): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v2i3.732

Abstract

CSR programs in the field of sustainable education are very important in supporting sustainable development goals, namely the achievement of quality education. Industry involvement is an important factor in the realization of quality education, especially for vocational high schools, so that the competencies possessed by students and teachers are in accordance with the competencies needed by industry and the times. Therefore, it is interesting to explore more deeply what CSR programs are carried out by the industry to improve the quality of schools through increasing the competence of students and teachers and the impact felt by schools with this CSR program. The method used is a mixed method with concurrent embedded design ? where in this study qualitative method is the primary method used, while the quantitative method is used only to find supporting data. PT. X & PT. Y is two automotive companies that have been fostering vocational schools in Indonesia for more than 3 years, through CSR programs in the field of vocational education. The short-term goal of the program is to improve the competence of students and teachers. And the long-term goal of this program is to contribute to sustainable development goal (SDG) number 4, namely quality education. The results showed that CSR carried out by the industry had a positive impact on schools and companies, and in its implementation using the concept of creating shared value (CSV).
The Impact of an Accelerator Program for Startup to Develop the Business in Circular Economy Andreas Pandu Wirawan; Susy Muchtar; Febria Nalurita
Journal of Social Research Vol. 2 No. 3 (2023): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v2i3.734

Abstract

The economic transition from a linear to a circular economy is considered very important, especially to reduce the environmental impact that has been generated due to waste. One way to accelerate the transition is through the opening of new jobs through startups. Startups that are starting to grow their business need to get a variety of support. Therefore, the acceleration program is here to help business development while fostering innovation in the circular economy sector. The purpose of this study is to analyze the influence of modules and learning, mentorship and mentoring, access to funding, and the network of cooperation provided by the Circular Jumpstart acceleration program to startups in the circular economy. This research uses a qualitative method by analyzing data obtained from questionnaires and the process of in-depth interviews. The results obtained in the research of the Circular Jumpstart acceleration program have a positive and significant effect on the business development of startups in the circular economy. Developments resulting from the provision of modules and learning, mentors and mentoring, access to capitalization, and cooperation networks to Circular Jumpstart participants. From the results obtained, it is known that modules and learning, mentors and mentoring, access to capital, and cooperation networks provided in the Circular Jumpstart program have a positive effect on the development of start-up businesses in the circular economy sector. As for being able to have a positive impact, the Circular Jumpstart acceleration program needs to develop access to government agencies, as well as provide a one-on-one mentoring method to better adapt to the needs of startups.
The Influence of Relationship Marketing on Patient Loyalty Mediated by the Value Co-Creation Behavior of Patients at the Dental and Oral Education Hospital in Jakarta Cathrine Rahayu
Journal of Social Research Vol. 2 No. 3 (2023): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v2i3.737

Abstract

This study aims to analyze the influence of relationship marketing on patient loyalty mediated by the value co-creation of patient behavior which is divided into patient participation behavior and patient citizenship behavior in patients of the Educational Dental and Oral Hospital (RSGMP) in Jakarta. The data collection technique method uses non-probability sampling with a purposive sampling method. The respondents of the study as many as 310 people were patients who had received dental and oral care at least 2 times in the last 2 years at the RSGMP in Jakarta. The questionnaire was distributed via google form containing 31 statements answered based on five Likert scales. The analysis method used in this study is the Structural Equation Model (SEM). The results showed that relationship marketing has a positive effect on patient participation behavior and patient citizenship behavior. Patient participation behavior does not positively influence patient loyalty, but patient citizenship behavior has a positive effect on patient loyalty. Relationship marketing has a positive influence on patient loyalty. In addition, in the mediation variable, it was found that patient participation behavior does not have a mediating influence between relationship marketing on patient loyalty, while patient citizenship behavior has a partial mediation influence.
Efforts to Improve Thematic Learning Achievement Material Theme 5 my Experience Sub Theme 2 My Experience with Friends by Applying the Learning by Doing Learning Model to Students of Grade I MI Negeri 3 Jakarta Academic Year 2021/2022 Nurhayati Nurhayati
Journal of Social Research Vol. 2 No. 3 (2023): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v2i3.738

Abstract

This research is based on the following problems: (a) Does learning by doing affect Thematic learning achievement in Grade I Students? (b) How high is the level of mastery of Thematic subject matter with the application of learning by doing learning methods to Grade I Students? The objectives of this study are: (a) To uncover the flow of learning by doing on Thematic learning achievement in Grade I Students. (b) Want to know how far the understanding and mastery of Thematic subjects after the application of learning by doing learning to Grade I Students. This study used three rounds of action research. Each round consists of four stages, namely: design, activity and observation, reflection, and refisi. The target of this study was Grade I students . The data obtained are in the form of formative test results, observation sheets for teaching and learning activities. From the results of the analysts, it was found that student learning achievement increased from cycle I to cycle III, namely, cycle I (64%), cycle II (75%), cycle III (100%). The conclusion of this research is that the learning by doing method can have a positive effect on the learning motivation of Grade I students, and this learning model can be used as a thematic alternative
Analysis of the Concept of Sustainable Tourism in Maratua Island, Berau Regency, East Kalimantan Province Luki Adiati Pratomo; Yandi Rama Krisna
Journal of Social Research Vol. 2 No. 3 (2023): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v2i3.740

Abstract

Sustainable tourism based on marine tourism on maratua island, berau regency, east Kalimantan province, Indonesia has challenges and perspectives from the side of tourists and tourists. PT. X and PT. Y was chosen as the object of research because it has CHSE certification from the Indonesian Ministry of Tourism and Creative Economy. The implementation of sustainable tourism has challenges in the accessibility sector where the high price of airfares to berau districts. The ISO 26000 approach to the core subject environment is the basis for tourism actors to carry out the concept of sustainable tourism. The relevance to the SDGs for this research will focus on SDGs No. 8 on economic improvement and SDGs No. 14 on marine ecosystems. Tourists who have visited PT. X and PT. Y 97% stated that they would return to maratua to re-enjoy the beauty of maratua island. As many as 47% of tourists feel very satisfied with the services carried out by PT. X and PT. Y.
Local Community Perceptions of the Social Impact of Tourism Development in Kemiren Village, Glagah District, Banyuwangi Regency Arif Luqman Hakim; Luchman Hakim; Edriana Pangestuti
Journal of Social Research Vol. 2 No. 4 (2023): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v2i4.606

Abstract

The development of global tourism in recent decades has received exclusive attention from a number of government elites and continues to experience significant growth. Analyze tourism development in Kemiren Village based on tourism components (4A - attraction, accessibility, amenities, and ancillaries).  The type of research that will be used is qualitative descriptive research. Descriptive research is research that is carried out to determine the value of independent variables, either one or more variables (independent) without making comparisons, or linking with other variables.  The forest was cleared to be used as a village of Kemiren Village and led by a Village Head named Marjana alias Walik. Kemiren Village still shows a socio-cultural life system that carries the traditional values of Osing. Kemiren Village was designated as a tourist area for the Osing traditional village by the Governor of East Java Basofi Sudirman.  The conclusion is that tourism development in Kemiren Village has fulfilled all components of tourism, namely attraction, accessibility, amenities, and ancillaries (4A).  Attractions or attractions in Kemiren Village are developed from their main potential, namely from the socio-cultural aspect in the form of customs that are still strongly embraced among the community.
The Effect of Sustainability Report Disclosure Compliance on the Company's Financial Performance Amelia Rahmadhani Putri Amrigan; Masyhuri Hamidi; Fajri Adrianto
Journal of Social Research Vol. 2 No. 4 (2023): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v2i4.692

Abstract

The issue of the sustainability of a company today is very important. Where the company must think ahead how the business carried out can be beneficial not only for internal but also external companies at this time and in the future. This study aims to determine the effect of compliance on sustainability reports disclosure on financial performance as measured using the Tobin's Q ratio. The sample in this study were all companies that received bronze to platinum ratings on ASRRAT for the 2018-2021 period and were listed on the stock exchange. This data is processed using panel data regression. The results of this study are that economic disclosure has a negative effect and significant, environmental disclosure has a negative effect but not significant, while social disclosure has a positive effect and significant.

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