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Communications in Humanities and Social Sciences
Published by Komunitas Ilmuwan dan Profesional Muslim Indonesia
ISSN : 27752569     EISSN : 28075390     DOI : https://doi.org/10.21924/chss
Core Subject : Religion, Economy, Education, Social,
Religion Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences
Published biannually, Communication in Humanity and Social Sciences (CHSS) is an international open access forum for the communication of comprehensive articles on vast area of social sciences encompassing economic & business, communications, language & literature, sociology, politics, psychology, education, and Islamic studies. The articles published in CHSS must have gone through a rapid, yet demanding, peer-review process managed by an editorial board of professional editors. CHSS publishes comprehensive articles on theoretical and experimental research (detail scope can be read in author section) as Current Interest Review Articles Original Article Opinion Case Reports Short Communications CHSS aims to be a comprehensive source of information on recent developments in aforementioned field. Communication in Humanity and Social Science also facilitates communication among scientists and researchers from interdisciplinary field to develop new research opportunities.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 60 Documents
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Resilience mechanisms of social enterprises in times of crisis Utama, Radikal Yuda; Bhatt, Babita
Communications in Humanities and Social Sciences Vol. 4 No. 1 (2024): CHSS
Publisher : Komunitas Ilmuwan dan Profesional Muslim Indonesia (KIPMI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21924/chss.4.1.2024.72

Abstract

Unlike typical organizations, social enterprises are considered inherently vulnerable in view of their integration of two distinct institutional logics: economic and social. This duality, however, also positions social enterprises as a crucial societal agent, particularly in Indonesia, for addressing any intricate social issues. In turn, this research aims to examine the challenges, resilience sources, and strategies that social enterprises employ to maintain resilience during crises. Semi-structured interviews were conducted with five social enterprise founders and utilize the framework analysis technique to analyze data collected. Data triangulation was achieved by supplementing interview data with secondary sources, including reports, websites, and social media from all participants. The study identified two primary resilience sources: internal and external factors. Notably, the resilience process can be articulated through four mechanisms: social imprinting, community dynamics, weak ties, and Gotong Royong (mutual cooperation). This research aims to contribute to the theoretical understanding of social enterprise resilience and relationships, while also offering practical insights for social enterprises to enhance their resilience.
The effect of e-service quality on customer satisfaction and customer loyalty: A study on mobile banking application in Indonesia Beanning, Lindsay; Zulkarnain
Communications in Humanities and Social Sciences Vol. 4 No. 1 (2024): CHSS
Publisher : Komunitas Ilmuwan dan Profesional Muslim Indonesia (KIPMI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21924/chss.4.1.2024.73

Abstract

In the current globalization, technology and information are one of the most rapidly developing aspects of world life. Technological advances facilitate customers and companies in many fields, one of which is in banking sector. Some banking transactions that can be done via the internet or online include fund transfers, payment of electricity/water bills and e-commerce, investment and top-up of credit/data packages.  In the last 5 years from January 2018 to April 2023, digital banking transactions in Indonesia grew by 158% as, for instance, seen in the growth of BNI Mobile Banking users in February 2023 reaching 14.03 million users. This number jumped 25% (YoY) when compared to the same period of the previous year by 11.22 million users. The effectiveness and efficiency of e-service quality in facilitating online shopping, buying, and delivery processes define its interaction with services. This concept encompasses two main dimensions: utilitarian and hedonistic. The utilitarian aspect focuses on practical elements such as security, privacy, and user-friendliness, while the hedonistic dimension is more subjective and individualized, emphasizing the enjoyment and emotional satisfaction derived from the shopping experience, rather than merely accomplishing a task. This aspect highlights the potential for pleasure and emotional value in both the process of shopping and the use of purchased items. This research used the PLS-SEM approach. The results of the analysis in this study revealed a number of variables that can optimally improve e-service quality and customer loyalty for BNI mobile banking in Indonesia.
Exploring food culture in India: Negotiating access, uses and experiences among migrant students using social media Srinivasa, Sapna Mysore; Karuthamakkakath, Muhammed Swalih
Communications in Humanities and Social Sciences Vol. 4 No. 2 (2024): CHSS
Publisher : Komunitas Ilmuwan dan Profesional Muslim Indonesia (KIPMI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21924/chss.4.2.2024.50

Abstract

Migration, short term or long term is a shift from a certain set of norms and practices to another one. This is a change which happens gradually. Among migrants, food culture can stay intact, or there can be a mixture of home and host food culture, or they can completely change to the culture of the host place. Social media’s role in cultural communication and food communication has been investigated largely by academicians.  The current study investigates the role of social media in the food habits and the shift in culinary culture among interstate migrant students. One part of the study deals with how students cope with the new culinary environment which is different from their original one with the help of social media. The second part deals with the hands of social media in the exploration of the new food culture. The study occupies a questionnaire survey among interstate migrant students from Kerala who are studying across India to understand about the questions.
Al-i'jaz al-'ilmi fi al-hadith: Case studies of cupping therapy in modern medical research bin Kurdian, Nur Kholis; Hasanah, Ainun Nur; Pamungkas, Akhmad Yanuar Fahmi
Communications in Humanities and Social Sciences Vol. 4 No. 2 (2024): CHSS
Publisher : Komunitas Ilmuwan dan Profesional Muslim Indonesia (KIPMI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21924/chss.4.2.2024.70

Abstract

Al-i'jaz al-'ilmi is news that comes from the Qur'an or hadith about a fact that has been proven empirically through modern scientific research which in the past has not been scientifically revealed. Among the news from the prophet's hadith that is studied in this research is the hadith about cupping therapy that has been recommended by the Prophet shallallahu ‘alaihi wasallam since 14 centuries ago. Since modern scientific research can be conducted in a variety of ways and produce evidence that may not be conclusive, it is necessary to understand the categorical level of evidence derived from modern scientific research in order to be declared as al-i'jaz al-'iImi (scientific miracle). Unfortunately, research on this topic is still limited. On the other hand, such knowledge is important to enrich the information needed in the context of the science of ma'ani al-hadith and the enhancement of faith or spirituality of modern Islamic society. The purpose of this study is to reveal the categories of modern research findings to be declared as al-i'jaz al-'ilmi in the context of health. This research is library research. To see the implementation of the categories compiled, categorization is applied to medical research datasets related to cupping therapy. The results showed that the categorization of al-i'jaz al-ilmi fi al-hadith research includes; the existence of a valid hadith text discussing this matter, then there is a clear signal in the hadith text about scientific facts, then the existence of authentic scientific facts, meaning that it has been tested, not just a theory.  Based on this categorization, the medical research dataset related to cupping therapy falls into this category. This shows that medical research evidence related to cupping therapy and medical research is part of al-i'jaz al-ilmi fi al-hadith.
The essence of life in As-Sa'di tafsir: A multidimensional analysis of Al-Hayah in the Qur'an Sumardianto, Eko; Azizah, Alfiyatul; Dahliana, Yeti
Communications in Humanities and Social Sciences Vol. 4 No. 2 (2024): CHSS
Publisher : Komunitas Ilmuwan dan Profesional Muslim Indonesia (KIPMI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21924/chss.4.2.2024.80

Abstract

In the contemporary era marked by existential and spiritual crises, a deep understanding of the nature of life has become increasingly important. The Qur'an, as the primary source of Islamic teachings, presents the concept of life through the term Al-Hayah. This study examines the meaning of the term Al-Hayah in the Qur'an using a thematic exegesis approach, with a focus on the work of Abdurrahman bin Nashir As-Sa’di, Tafsir As-Sa’di, as the main reference. The research employs a qualitative methodology with a literature review approach, involving the analysis of Qur'anic verses and related interpretations. The aim of the study is to explore and analyze the meaning of the term Al-Hayah, identify key themes, and understand its context and implications within the Qur'anic view. The findings indicate that the term Al-Hayah encompasses physical, eschatological, spiritual guidance, and existential dimensions of life, as well as the relationship between humans and Allah. As-Sa’di’s interpretation of Al-Hayah not only reflects classical understanding but also remains relevant to the context of modern life, making a significant contribution to thematic Qur'anic exegesis and the application of Qur'anic values in daily life.
Assessment of mobile payment service based on user review in Indonesia Dewi, Intan Novita; Nurcahyo, Rahmat; Farizal
Communications in Humanities and Social Sciences Vol. 4 No. 2 (2024): CHSS
Publisher : Komunitas Ilmuwan dan Profesional Muslim Indonesia (KIPMI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21924/chss.4.2.2024.81

Abstract

This study evaluates user satisfaction with mobile payment services, focusing on sentiment of user reviews from Twitter. Four key dimensions—reliability, economic benefits, assurance, and responsiveness—were analyzed for two applications, DANA and LinkAja. This study used Support Vector Machine algorithm with an accuracy measurement using the Confusion Matrix reaching 83.83% for DANA and 82,58% for LinkAja. The ROC curve showed the best AUC result of 0.909 for DANA and 0.900 for LinkAja (Excellent Classification). Sentiment analysis revealed that both applications faced predominantly negative sentiment, except for the economic benefit dimension of LinkAja, which showed a higher proportion of positive sentiment. Major issues identified include slow problem resolution, unresponsive customer service, and occasional application errors. These challenges highlight user dissatisfaction and the need for improved customer service and system reliability. The findings underscore the importance of addressing user complaints promptly to enhance satisfaction and foster loyalty.
Exploring user satisfaction in digital healthcare: The role of doctor-patient communication, service quality, and user experience on Halodoc's online medical platform (a PLS-SEM Analysis) Wijaya, Sifa Sahdani; Afifi, Subhan
Communications in Humanities and Social Sciences Vol. 4 No. 2 (2024): CHSS
Publisher : Komunitas Ilmuwan dan Profesional Muslim Indonesia (KIPMI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21924/chss.4.2.2024.83

Abstract

The integration of digital technology into healthcare services, particularly through telemedicine, has greatly improved user convenience and accessibility. This study examines the influence of effective communication and service quality on user satisfaction with the Halodoc application, with user experience evaluated as a potential moderating factor. Adopting a quantitative research approach, data were gathered via an online survey of 184 purposively selected respondents and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings reveal that effective communication does not significantly impact user satisfaction directly, whereas service quality has a strong and positive effect. Moreover, user experience independently enhances user satisfaction but does not significantly moderate the relationships between effective communication, service quality, and user satisfaction. This study contributes to the academic field of health communication by providing valuable insights into factors shaping user satisfaction within telemedicine platforms. From a managerial perspective, the results underscore the necessity of ongoing innovation in service delivery. Additionally, they emphasize the importance of enhancing the responsiveness and professional competence of healthcare providers through structured training programs to better meet user needs and expectations.
Social marketing programs and content analysis of Ivorian online newspaper reporting on breast cancer awareness Abdoulaye, Ousmane Koffi
Communications in Humanities and Social Sciences Vol. 4 No. 2 (2024): CHSS
Publisher : Komunitas Ilmuwan dan Profesional Muslim Indonesia (KIPMI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21924/chss.4.2.2024.91

Abstract

This article highlights the examination of the true gravity of numerous other malignancies. A public health concern is cancer, especially breast cancer, which is the most prevalent type in women. The content analysis of online newspapers covering breast cancer prevention with social marketing initiatives among Cote d'Ivoire's vulnerable population is reviewed in this study in order to educate and guide the public on the value of early detection. Using a 123-item survey, 307 people from 5 Abidjan municipalities provided the data. To analyse the data, the nonparametric Kruskal-Wallis Test was used. χ2 = 17.005, 6.685, and 11.528, df = 4, p<.05) indicated that social marketing initiatives had an impact on the goods and services.
The effect of mathematical belief, self-regulated learning, and self-efficacy on secondary school students' mathematics learning achievement Rizqullah, Naufal; Syamsuri; Mutaqin, Anwar
Communications in Humanities and Social Sciences Vol. 5 No. 1 (2025): CHSS
Publisher : Komunitas Ilmuwan dan Profesional Muslim Indonesia (KIPMI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21924/chss.5.1.2025.76

Abstract

This study aims to measure the effect of mathematical beliefs, self-regilated learning, self-efficacy on mathematics learning achievement in mathematics. This study was conducted in public and private junior high schools in Serang City. The research method used was a survey. The population of this study was all junior high school students in Serang City, Banten Province, Indonesia. The sample in this study was 394 students. The sample selection was carried out in stages, starting with the selection of schools based on their accreditation using quota sampling. Furthermore, classes were selected from each school accreditation using cluster sampling. The instruments used in this study were questionnaires on mathematical beliefs, self-regulated learning and self-efficacy, and a list of final semester exam scores for the 2023-2024 academic year. The data collected were then analyzed using a partial least square - structural equation model (PLS-SEM) approach. The results obtained in this study were a structural equation model that describes the effect of mathematical beliefs, self-regulated learning, self-efficacy on mathematics learning achievement. The goodness of fit test showed that the model was classified as appropriate. The model shows that the variables that relative large effect on mathematics learning achievement are self-efficacy and self-regulated learning.
Clause structure and distribution changes: A translation analysis of adjective clauses in the kite runner Dewi, Rika Erlin; Suparto
Communications in Humanities and Social Sciences Vol. 5 No. 1 (2025): CHSS
Publisher : Komunitas Ilmuwan dan Profesional Muslim Indonesia (KIPMI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21924/chss.5.1.2025.89

Abstract

This study analyzes the translation of English adjective clauses into Indonesian in The Kite Runner by Hosseini (2003) and its translation by Nugrahani (2008). Using Chesterman's (2000) translation strategies framework, this descriptive analytical study explores how syntactic, semantic, and pragmatic translation strategies are applied to adapt complex English grammatical structures to Indonesian. The study focuses on identifying the strategies employed—such as literal translation, transposition, unit-shift, synonymy, antonymy, and cultural adaptation—and evaluating their effectiveness in preserving the meaning of the source text while ensuring accuracy, readability, and fluency in the target text. The findings show that syntactic strategies, including literal translation and transposition, were commonly used to accommodate the structural differences between the two languages, while semantic and pragmatic strategies were employed to enhance readability and cultural relevance. The quality of the translation was assessed using Nida and Taber’s (1982) principles of dynamic equivalence, with high ratings in accuracy and readability. This study contributes to translation practice by offering insights into effective strategies for translating adjective clauses across languages with divergent grammatical rules and suggests directions for future research on clause translation in various genres.

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