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INDONESIA
Indonesian Journal of Health Information Management (IJHIM)
Published by Sekolah Tinggi Ilmu Kesehatan Mitra Husada Karanganyar
ISSN : -     EISSN : 28072596     DOI : https://doi.org/10.54877
Core Subject : Health,
Health Professions Public Health
Indonesian Journal of Health Information Management (IJHIM) is a scientific journal managed by Study Program of Health Information Management Applied Bachelor and Diploma 3 of Medical Record and Health Information, STIKes Mitra Husada Karanganyar. IJHIM contains research publication in medical record, health information management, health information technology, health information system, health quality management, hospital statistic, and coding. The frequency of IJHIM publication is three times in a year (February, June, and November). The focus and scope of IJHIM is in the field of Health Information Management with the following themes: Medical Record Management Health Information Clinical Audit Coding Audit Medical Record audit Health Information Technology Health Information System Health Service Statistic
Arjuna Subject : Profesi Kesehatan - Profesi Kesehatan (Lain-Lain)
Articles 218 Documents
 18   19   20   21   22 
Hubungan Kelengkapan Informasi Penunjang Dengan Keakuratan Kode Diagnosis Pneumonia Pada Rekam Medis Pasien Rawat Inap Di Rumah Sakit dr. Soedono Madiun Nina Asih Sulistyaningrum; Sri Sugiarsi; Sri Mulyono
Indonesian Journal of Health Information Management Vol. 6 No. 2 (2026)
Publisher : Sekolah Tinggi Ilmu Kesehatan Mitra Husada Karanganyar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54877/ijhim.v6i2.134

Abstract

In determining the diagnosis code, supporting information is needed, because the more complete the supporting information, the more accurate and precise the resulting code will be. Based on a preliminary study of 10 medical records of inpatients diagnosed with pneumonia at dr. Soedono Madiun shows a rate of incomplete supporting information of 30% and inaccuracy of 20%. The aim of the study was to determine the relationship between the completeness of supporting information and the accuracy of the pneumonia diagnosis code in the medical records of inpatients at dr. Soedono Madison. The research design used was analytic observational. The population in this study were 350 medical records of inpatients diagnosed with pneumonia. The sample size is 66 medical records. The sampling technique uses simple random sampling and is assisted by Excel using the rand and rank functions. The research instrument uses observation guidelines. Data processing techniques by collecting, editing, coding, entering, processing, and cleaning. Univariate and bivariate data analysis. The statistical test used is the Fisher Exact Test. The results of the completeness of the supporting information were 47 (71,2%) complete, 19 (28,8%) incomplete, and the accuracy of the pneumonia diagnosis code was 59 (89,4%), 7 (10,6%) inaccurate. In conclusion, there is a relationship between the completeness of supporting information and the accuracy of the pneumonia diagnosis code in the medical records of inpatients at Dr. Soedono Madiun with a value of p = 0,001.
Analisis Perbedaan Tingkat Kepuasan Pasien Rawat Jalan Terhadap Kualitas Pelayanan Pendaftaran Pada Metode Online Dan Onsite Di RSUD Bagas Waras Klaten: Analysis Of Differences In Outpatient Satisfaction Levels On The Quality Of Registration Services In Online And Onsite Methods At Bagas Waras Klaten Hospital Rofiqoh Arifatul Khuzaimah; Sri Sugiarsi; Sri Mulyono
Indonesian Journal of Health Information Management Vol. 6 No. 2 (2026)
Publisher : Sekolah Tinggi Ilmu Kesehatan Mitra Husada Karanganyar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54877/ijhim.v6i2.136

Abstract

Customer satisfaction is one of the benchmarks for service quality. Hospitals that are one of the providers of health services are required to provide easy access to health services and also improve the quality and maintaince hospital service standards. One way to improve the quality of service is the existence of online registration in addition to onsite registration. The purpose of this study was to determine the difference in the level of patient satisfaction with online and onsite registration services at Bagas Waras Klaten Hospital. This type of research is a comparative analytical study, with the total population of all outpatients in December 2022. Sampling using the minimum sample size formula of unpaired numerical comparative studies of two groups of one-time measurements n1 = n2, the result of which was 55 patients. The sampling technique uses sequansial random sampling. How to collect data using questionnaires, observations, and unstructured interviews. The data analysis of this study was univariate and bivariate, with online satisfaction results being 98.2% and dissatisfied 1.8%, onsite satisfaction 89% and dissatisfied 11%. Based on the results of the Man Withney test, the value of A Symp sig = 0.831 then Ho was accepted and Ha was rejected, which means that there is no difference in outpatient satisfaction with the quality of registration services in the online and onsite methods
Hubungan Kelengkapan Persyaratan Administrasi Klaim Rawat Inap Terhadap Persetujuan Klaim Oleh Verifikator BPJS DI RSD K. R. M. T. Wongsonegoro Kota Semarang Anggraini Siti Sulandjari
Indonesian Journal of Health Information Management Vol. 6 No. 2 (2026)
Publisher : Sekolah Tinggi Ilmu Kesehatan Mitra Husada Karanganyar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54877/ijhim.v6i2.182

Abstract

Abstrak Pengisian rekam medis harus lengkap agar informasi menjadi akurat, dan informasi yang ada di dalam berkas rekam medis dapat digunakan sebagai acuan dalam proses pembuatan persyaratan klaim BPJS yang nantinya dijadikan sebagai dasar perhitungan biaya kesehatan. Tujuan dari penellitian untuk mengetahui gambaran hubungan kelengkapan persyaratan administrasi klaim rawat inap terhadap persetujuan klaim oleh verifikator BPJS. Jenis penelitian menggunakan observasi analitik dengan menggunakan pendekatan cross sectional. Populasi dalam penelitian ini sebanya 2.811 berkas rekam medis rawat inap pasien BPJS. Sampel menggunakan rumus Slovin dan didapatkan sampel sebanyak 97. Cara pengumpulan data dengan observasi dan wawancara, dengan instrumen penelitian menggunakan checklist dan wawancara tidak tetstruktur. Hasil penelitian menunjukan kelengkapan persyaratan administrasi klaim rawat inap dari 97 sampel didapatkan hasil lengkap sejumlah 71 (73%) dan yang tidak lengkap sejumlah 26 (27%). Persentase persetujuan klaim oleh verifikator BPJS dari 97 sampel didapatkan hasil bahwa yang disetujui sejumlah 71 (73%) dan yang pending sejumlah 26 (27%). Berdasarkan hasil chi square didapatkan nilai p-value sebesar 0,000 yang berarti p-value 0,000 <0,05 yang berarti H0 ditolak dan Ha diterima yang artinya ada hubungan antara kelengkapan persyaratan administrasi klaim rawat inap terhadap persetujuan klaim oleh verifikator BPJS di RSD K.R.M.T. Wongsonegoro Kota Semarang. Abstract Filling out the medical record must be complete so that the information is accurate, and the information in the medical record file can be used as a reference in the process of making BPJS claim requirements which will later be used as a basis for calculating health costs. The aim of the research is to determine the relationship between the completeness of inpatient claims administration requirements and claim approval by the BPJS verifier. This type of research uses analytical observation using a cross sectional approach. The population in this study was 2,811 inpatient medical record files for BPJS patients. The sample used the Slovin formula and a sample of 97 was obtained. The data collection method was observation and interviews, with research instruments using checklists and unstructured interviews. The research results showed that the completeness of the inpatient claims administration requirements of the 97 samples obtained complete results of 71 (73%) and incomplete results of 26 (27%). The percentage of claims approval by BPJS verifiers from 97 samples showed that 71 (73%) were approved and 26 (27%) were pending. Based on the chi square results, a p-value of 0.000 was obtained, which means a p-value of 0.000 <0.05, which means H0 is rejected and Ha is accepted, which means there is a relationship between the completeness of the inpatient claim administration requirements and claim approval by the BPJS verifier at RSD K.R.M.T. Wongsonegoro, Semarang City
Analisis Faktor-Faktor yang Mempengaruhi Kepuasan Pengguna Sistem RME dengan Metode End-User Computing Satisfaction di UPTD Puskesmas Simbang: Analysis of Factors Affecting User Satisfaction RME System with End-User Computing Satisfaction Method At the Simbang Public Health Center Reinaldi Sakti Sibulin; Sri Sugiarsi
Indonesian Journal of Health Information Management Vol. 6 No. 2 (2026)
Publisher : Sekolah Tinggi Ilmu Kesehatan Mitra Husada Karanganyar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54877/ijhim.v6i2.224

Abstract

Penelitian ini bertujuan untuk menganalisis faktor-faktor yang memengaruhi kepuasan pengguna Sistem Rekam Medis Elektronik (RME) di UPTD Puskesmas Simbang dengan pendekatan End-User Computing Satisfaction (EUCS). Model EUCS mengevaluasi kepuasan pengguna berdasarkan lima dimensi, yaitu content, accuracy, format, ease of use, dan timeliness. Penelitian ini menggunakan desain potong lintang dengan pendekatan kuantitatif. Jumlah sampel sebanyak 60 responden yang dipilih secara purposive sampling berdasarkan kriteria pengguna aktif sistem RME. Data dikumpulkan melalui kuesioner berskala Likert dan dianalisis menggunakan uji chi-square. Hasil penelitian menunjukkan bahwa sebagian besar responden merasa puas terhadap sistem RME, dengan dimensi format (95%) dan timeliness (93,3%) sebagai aspek tertinggi. Uji statistik menunjukkan bahwa content (p=0,030), format (p=0,000), ease of use (p=0,030), dan timeliness (p=0,012) berpengaruh signifikan terhadap kepuasan pengguna. Namun, dimensi accuracy tidak menunjukkan pengaruh signifikan (p=0,055). Temuan ini menunjukkan pentingnya penguatan aspek tampilan, kemudahan, dan ketepatan waktu informasi dalam sistem RME. Disarankan agar manajemen puskesmas meningkatkan pelatihan penggunaan sistem dan optimalisasi infrastruktur teknologi informasi guna meningkatkan kualitas layanan dan kepuasan pengguna terhadap sistem RME.
Hubungan Mutu Pelayanan Kesehatan Dasar Dengan Loyalitas Pasien Rawat Jalan Di UPTD Puskesmas Medang : Relationship Of The Quality Of Basic Health Services With The Loyalty Of Outpatient Patients At UPTD Puskesmas Medang Siska Anggun; Harjanti; Trismianto Asmo Sutrisno
Indonesian Journal of Health Information Management Vol. 6 No. 2 (2026)
Publisher : Sekolah Tinggi Ilmu Kesehatan Mitra Husada Karanganyar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54877/ijhim.v6i2.229

Abstract

The health development carried out at Puskesmas aim to create a healthy working area, with society who have healthy behavior and they able to access quality health services, live in a healthy environment and have an optimal level of health. Quality service results patients loyality to the Puskesmas. Preliminary studies show that patient visits in the last three months of 2023 have decreased. Preliminary studies show that 40% of patients said the services was good, the officers were friendly, and the officers were kind, while 60% of patients said the registration officers were not friendly, the service was very disappointing, the officers were incompetent, and the communication of officers was less effective.This study aim to determine the relationship between the quality of basic health services with the loyalty of outpatients from the aspects of physical evidence (tangible), reliability, responsiveness, assurance and empathy at the UPTD Puskesmas Medang. This study used a cross sectional design with a total population of 2107 and a sample of 95 people who were determined using a simple random sampling technique by giving questionnaires to outpatients according to the inclusion criteria at the UPTD Puskesmas Medang. Based on the results of the relationship analysis using the chi-square test (p<0.05), it shows that there is a relationship between service quality (p=0.000) and patient loyalty at the UPTD Puskesmas Medang. Puskesmas should improve the quality of service from the tangible aspect about the Puskesmas’s facilities and infrastructure and the responsiveness aspect about related to the soft skills of officers.
Hubungan Kualitas Layanan Dengan Tingkat Kepuasan Pada Sistem Antrian Pasien Pendaftar Online BPJS Kesehatan Di RSUD Kaimana: Relationship Between Service Quality and Patient Satisfaction in The BPJS Online Queue System at RSUD Kaimana Theresia Anik; Trismianto Asmo Sutrisno; Rohmadi
Indonesian Journal of Health Information Management Vol. 6 No. 2 (2026)
Publisher : Sekolah Tinggi Ilmu Kesehatan Mitra Husada Karanganyar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54877/ijhim.v6i2.230

Abstract

Abstract The BPJS Kesehatan Online Queue System is designed to provide convenience for participants in accessing health services. However, the effectiveness of this Online Queue System still needs to be evaluated. This evaluation is important to determine the extent to which the system has succeeded in reducing waiting times, increasing service efficiency, and increasing patient satisfaction. In addition, this evaluation also aims to identify obstacles faced in the implementation of the Online Queue System and find solutions to overcome them. The purpose of the study is to determine the relationship between service quality and the level of satisfaction of BPJS online registrant patients at Kaimana Hospital. The method used is a quantitative descriptive research type using a cross-sectional approach with 100 respondents. The results of the study showed that there is a relationship between service quality and the level of satisfaction in the BPJS Kesehatan online registrant patient queue system at Kaimana Hospital, with a p-value of 0.000 (<0.05). Research suggestions Conduct routine evaluations of patient satisfaction in online registration. Keywords: BPJS, Outpatient, Online Abstrak Sistem antrean Online BPJS Kesehatan dirancang untuk memberikan kemudahan bagi peserta dalam mengakses layanan kesehatan Namun, efektivitas dari sistem antrean Online ini masih perlu dievaluasi. Evaluasi ini penting untuk mengetahui sejauh mana sistem tersebut berhasil mengurangi waktu tunggu, meningkatkan efisiensi pelayanan, dan meningkatkan kepuasan pasien. Selain itu, evaluasi ini juga bertujuan untuk mengidentifikasi kendala-kendala yang dihadapi dalam pelaksanaan sistem antrean Online serta mencari solusi untuk mengatasinya. Tujuan Penelitian adalah Untuk mengetahui hubungan kualitas layanan dengan tingkat kepuasan pasien pendaftar onlne BPJS di RSUD Kaimana. Metode yang digunakan mengunakan jenis penelitian deskriptif kuantitatif dengan menggunakan pendekatan cross sectional dengan jumlah responden 100. Hasil penelitian menunjukkan Ada hubungan antara Kualitas layanan dengan tingkat kepuasan pada sistem antrian pasien pendaftar online bpjs kesehatan di RSUD Kaimana, dengan hasil p-value 0.000 (< 0.05). Saran penelitian Melakukan evaluasi secara rutin terhadap kepuasan pasien dalam pendaftaran online. Kata Kunci : BPJS, Rawat Jalan, Online
Analisis Hubungan Pengetahuan Perawat Tentang Kelengkapan Pengisian Rme Rawat Jalan Di RSUD Lasinrang: Analysis Of The Relationship Between Nurses' Knowledge About The Completeness Of Outpatient Emr Filling At Lasinrang Regional Hospital Ali Rustam; Sri Sugiarsi; Erna Adita Kusumawati
Indonesian Journal of Health Information Management Vol. 6 No. 2 (2026)
Publisher : Sekolah Tinggi Ilmu Kesehatan Mitra Husada Karanganyar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54877/ijhim.v6i2.232

Abstract

Berdasarkan survey pendahuluan ditemukan kendala dalam pelayanan masih banyak RME rawat jalan yang tidak terisi lengkap oleh tenaga medis poliklinik khususnya perawat sehingga mempengaruhi kualitas isi data rekam medis pasien. Tujuan penelitian mengetahui hubungan antara pengetahuan perawat dengan kelengkapan pengisian RME pasien rawat jalan di RSU Lasinrang. Jenis penelitian ini menggunakan metode analitik observasional dengan pendekatan crossectional, subyek penelitian adalah semua perawat yang bertugas di Instalasi Rawat Jalan, Obyek penelitian adalah dokumen rekam medis rawat jalan dengan menggunakan tehnik simple random sampling. Penelitian dimulai pada bulan Oktober – November 2024. Instrument penelitian menggunakan kuisioner untuk melihat tingkat pengetahuan perawat tentang RME. Menggunakan uji statistic chi squared dengan SPSS. Pengetahuan perawat tentang rekam medis dengan kelengkapan pengisian RME di dapat nilai signifikan nilai p = 0,013. Namun nilai tersebut tidak memenuhi syarat karena ada 4 sell yang nilainya kurang dari 5. Di lakukan uji fisher extract test dengan nilai p = 0,015. Kesimpulan hasil ada hubungan antara pengetahuan perawat tentang rekam medis dengan kelengkapan pengisian RME rawat jalan di RSUD Lasinrang.
Analisis Angka Kunjungan Pasien Rawat Jalan di UPT Puskesmas Ngargoyoso Tahun 2025 Salma Adzania Sasa; Nunik Maya Hastuti; Erna Adita Kusumawati
Indonesian Journal of Health Information Management Vol. 6 No. 2 (2026)
Publisher : Sekolah Tinggi Ilmu Kesehatan Mitra Husada Karanganyar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54877/ijhim.v6i2.260

Abstract

Kunjungan rawat jalan merupakan pelayanan kesehatan kepada pasien tanpa perawatan inap dan menjadi indikator pemanfaatan pelayanan kesehatan di Puskesmas. Angka kunjungan pasien rawat jalan dapat mengalami fluktuasi pada setiap periode. Berdasarkan survei pendahuluan di UPT Puskesmas Ngargoyoso, rerata kunjungan rawat jalan tahun 2024 menunjukkan perbedaan antar triwulan, dengan kunjungan tertinggi pada triwulan III dan terendah pada triwulan II, sehingga menunjukkan ketidakstabilan pemanfaatan pelayanan kesehatan. Penelitian ini bertujuan untuk menganalisis angka kunjungan pasien rawat jalan di UPT Puskesmas Ngargoyoso Tahun 2025 berdasarkan jenis pasien, jenis kelamin, poliklinik, jenis pembayaran, serta menghitung rerata, rasio kunjungan, dan persentase pelayanan spesialistik. Jenis penelitian yang digunakan adalah deskriptif kuantitatif dengan pendekatan retrospektif. Subjek penelitian adalah petugas rekam medis, sedangkan objek penelitian berupa data rekapitulasi sensus harian rawat jalan tahun 2025. Pengumpulan data dilakukan melalui observasi dan wawancara, kemudian dianalisis secara deskriptif. Hasil penelitian menunjukkan jumlah kunjungan pasien rawat jalan tahun 2025 sebanyak 49.935 kunjungan, dengan rerata 167 pasien per hari dan rerata kunjungan baru 16 pasien per hari. Rasio kunjungan baru sebesar 1:10 menunjukkan dominasi pasien lama. Kunjungan lebih banyak pada perempuan, tertinggi pada klaster 3 usia dewasa dan lanjut usia, serta didominasi pembayaran JKN PBI. Persentase pelayanan spesialistik tertinggi terdapat pada klaster 3 sebesar 51,33%.

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