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Jurnal Manajemen Dakwah
Published by Universitas Islam Negeri Syarif Hidayatullah Jakarta
ISSN : 23383992     EISSN : 27979849     DOI : 10.15408/jmd
Core Subject : Religion, Economy,
Religion Economics, Econometrics & Finance
Jurnal Manajemen Dakwah is a biannually journal published by UIN Syarif Hidayatullah Jakarta in cooperation with Asosiasi Profesi Dakwah Indonesia (APDI). This journal exists as a means of publishing works with a focus in the field of dakwah management. The scope of the journal includes dakwah management, dakwah strategies, dakwah administration, Hajj and Umrah management, zakat management, donations and alms, and Islamic Financial Management.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 225 Documents
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Penggunaan Pembiayaan Gadai Emas Syariah Pada Nasabah Bsm Bangkalan Madura Desi Noe Komala; Khaeron Sirin
Jurnal Manajemen Dakwah Vol. 8 No. 1 (2020)
Publisher : Program Studi Manajemen Dakwah - Fakultas Dakwah dan Ilmu Komunikasi - UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/jmd.v8i1.19930

Abstract

This article discusses the motives and customer satisfaction in the use of Islamic gold pawning financing products at BSM Bangkalan Madura. This research was conducted through a descriptive qualitative method. The concept used in this study is an approach to the culture of Bangkalan people who have a penchant for collecting gold so that from the craze there is a high interest in the gold pawning in Bangkalan. The results of the study show that the motivation of customers to mortgage gold in BSM Bangkalan varies greatly but has one goal which is to meet economic needs, economic needs in question are needs that are productive or consumptive. While the factors that influence customer satisfaction include: in terms of product, price, service or company location. These four factors will make customers feel satisfied with the use of BSM Bangkalan sharia gold pawn. Artikel ini membahas tentang motif dan kepuasan konsumen dalam penggunaan produk pembiayaan gadai emas syariah di BSM Bangkalan Madura. Penelitian ini dilakukan melalui metode deskriptif kualitatif. Konsep yang digunakan dalam penelitian ini adalah pendekatan budaya masyarakat Bangkalan yang memiliki kegemaran mengoleksi emas sehingga dari kegemaran tersebut muncul minat yang tinggi terhadap gadai emas di Bangkalan. Hasil penelitian menunjukkan bahwa motivasi nasabah untuk menggadaikan emas di BSM Bangkalan sangat bervariasi namun mempunyai satu tujuan yaitu untuk memenuhi kebutuhan ekonomi, kebutuhan ekonomi yang dimaksud adalah kebutuhan yang bersifat produktif atau konsumtif. Sedangkan faktor-faktor yang mempengaruhi kepuasan konsumen antara lain: dari segi produk, harga, pelayanan atau lokasi perusahaan. Keempat faktor tersebut akan membuat nasabah merasa puas dengan penggunaan gadai emas syariah BSM Bangkalan. Kata kunci: Gunakan; Pembiayaan Gadai Emas Syariah; Nasabah Gadai BSM Bangkalan
Evaluasi Penyaluran Dana Zakat Pada Program Pendidikan Baznas Pusat Nubdzatus Saniyah; Cecep Castrawijaya
Jurnal Manajemen Dakwah Vol. 7 No. 1 (2019)
Publisher : Program Studi Manajemen Dakwah - Fakultas Dakwah dan Ilmu Komunikasi - UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/jmd.v7i1.19964

Abstract

BAZNAS was formed by Republic of Indonesia's Presidential Decree No. 8 of 2001, which is a non-structural and independent Government institution. This institution is responsible to the President and authorized to carry out the task of managing zakat nationally. In particular, BAZNAS has the mandate to distribute zakat funds to those who need them, especially those who need educational assistance and get their share. In addition, BAZNAS also has responsibilities in each of its programs to fit the expected goals. Based on the background, the authors pay attention to the importance of evaluations in carrying out the distribution of zakat funds for educational programsconducted by the National BAZNAS in Indonesia. The problems that will be studied are the mechanism for distributing zakat funds at the central BAZNAS in the field of education, the distribution pattern of the central BAZNAS zakat fund in the field of education, and the evaluation of the implementation of zakat funds at the Central BAZNAS in the field of education. The research that the authors conducted was to use a qualitative approach with a cycle that began with the selection of problems, followed by making questions, making notes or recording at the interview and then analyzing.The results of this studyare that the authors can seek the procedure for obtaining educational assistance in accordance with applicable provisions, so that the funds distributed can be channeled to those who really need it. The pattern of distribution of zakat funds in the education sector is divided into two parts, namely distribution and utilization. The evaluation model used by BAZNAS indirectly uses the CIPP evaluation model (Context, Input, Process, Product). It is because evaluation conducted by BAZNAS has targets, opportunities and results of achievement. The distribution of BAZNAS zakat funds in the education sector in 2016 amounted to Rp. 8,070,388,736 with a percentage of 0.96% and 1,166 beneficiaries of beneficiaries. Whereas in 2017 there was an increase of 20% with a nominal value of Rp. 25,518,460,752 and percentage of 2.71% and 21,181 beneficiaries directly and 3,051 indirect beneficiaries.
Strategi Pelayanan Prima Dalam Menumbuhkan Kepercayaan Jamaah Umrah Pada PT. Wisata Titian Nusantara Pelangi Ferry Setyadi Atmadja; Sugiharto Sugiharto
Jurnal Manajemen Dakwah Vol. 7 No. 1 (2019)
Publisher : Program Studi Manajemen Dakwah - Fakultas Dakwah dan Ilmu Komunikasi - UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/jmd.v7i1.19972

Abstract

The purpose of this study is to examine the success of PT. Titiannusantara PelangiTourism in excellent service by explaining strategies in implementing excellent service and implementing excellent services that can foster the trust of Umrah pilgrims and describe the condition of the company through a SWOT analysis. This research uses a qualitative methodology with descriptive analysis techniques. The data obtained from the institution is then processed systematically in the form of written words, archives and oral, as well as the observed behavior to obtain information related to the prime service strategy in growing the trust of Umrah pilgrims.
Strategi Penghimpunan Dana Wakaf Produktif di Baitulmaal Muamalat Huzzatul Fikriyah; Muhamad Zen
Jurnal Manajemen Dakwah Vol. 7 No. 1 (2019)
Publisher : Program Studi Manajemen Dakwah - Fakultas Dakwah dan Ilmu Komunikasi - UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/jmd.v7i1.19973

Abstract

The strategy of collecting productive waqf funds is the effort of planning a person or waqf institution (nadzir) in collecting waqf funds by influencing or reminding others to release a portion of their waqf assets which are then processed by Nadzir in such a way through productive programs, so that the results can be utilized continuously to be distributed to those who are entitled to get it. The strategies carried out by BMM are direct fundraising and indirect fundraising. The results of the implementation of the strategy were managed into seven productive programs. The objective of this study was toseek how the strategy carried out BaitulmaalMuamalat in collecting productive waqf funds, knowing the implementation of what strategies are implemented BaitulmaalMuamalat and evaluating the strategy of collecting productive waqf funds. This research uses a qualitative methodology with descriptive analysis techniques. The data obtained by the institution is then processed systematically in the form of written words, archives, and oral. The results of this study are the collection through direct fundraising and indirect fundraising. They are proved to be quite good with the results of the amount of funds collected from 2011 to September 2019. It was experiencing a decrease and increase in numbers, its peak in 2019, although it has not yet closed the year the funds raised were Rp1 , 5 billion. From these data, it can be concluded that the strategy, implementation and evaluation in the process of collecting productive endowment funds in BaitulmaalMuamalat is basically good enough. However,it needs to be correction and persistence again to collect these productive endowment funds.
Pengaruh Penerapan Total Quality Management Terhadap Kepuasan Jamaah Umrah Pada PT. Mustika Kartika Samudera Fellasufah Diniyah; Amirudin Amirudin
Jurnal Manajemen Dakwah Vol. 7 No. 1 (2019)
Publisher : Program Studi Manajemen Dakwah - Fakultas Dakwah dan Ilmu Komunikasi - UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/jmd.v7i1.19974

Abstract

The purpose of this study is to study the importance of applying the Total Quality Management Application to the satisfaction of Umrah pilgrims at PT. MustikaKartikaSamudera. The research method used in this research is quantitative, with the sample used in this study were 92 respondents by using purposive sampling method. The results of the study indicate a link between the application of TQM and satisfaction of moderate worshipers. Then, the application of a significant effect on the application of Total Quality Managementis alsorelated to the satisfaction of Umrah pilgrims. The coefficient value is determined at 45.9%.This figure shows that 45.9% satisfaction of pilgrims that occur is influenced by Total Quality Management, and the remaining 54.1% is influenced by other factors.
Analisis Mekanisme Penyelesaian Pembiayaan Bermasalah Griya IB Hasanah Pada Bni Syariah Kantor Cabang Jakarta Barat Delia Paramitha; Ahmad Munawaruzaman
Jurnal Manajemen Dakwah Vol. 7 No. 1 (2019)
Publisher : Program Studi Manajemen Dakwah - Fakultas Dakwah dan Ilmu Komunikasi - UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/jmd.v7i1.19976

Abstract

providing financing for Islamic banks, they are vulnerable to experience nonperforming loans. These problematic financing must be immediately addressed and resolved,so that the bank does not experience losses. BNI Syariah as a financial institution which distributes financing to customers must also experience the financing problem which is due to internal and external factors. This research focuses on themechanism of financing problem settlement on Griya iB Hasanah products which are BNI Syariah's superior products The objective of this study was to determine the factors causing the occurrence of problematic financing on iBhasanahgriya products and any settlement mechanism conducted by BNI Syariah West Jakarta branch office. This research uses a qualitative methodology with descriptive techniques. The data obtained from the institution is then processed systematically in the form of written words, archives and oral, as well as the observed behavior to obtain an overview of information related to the title of the study. It can be concluded that the results of this study are the mechanism of financing problem solving on Griya iB Hasanah products conducted by BNI Syariah is quite good, namely by conducting coaching with customers, restructuring, and completing with the auction paths of course with directed goals,andit continues to improve every year.
Strategi Fundraising Gerai Zakat, Infak, Shadaqah dan Wakaf Melalui Mall/Pusat Perbelanjaan di Jabodetabek Nurul Hidayati; Tony Surkancana
Jurnal Manajemen Dakwah Vol. 7 No. 1 (2019)
Publisher : Program Studi Manajemen Dakwah - Fakultas Dakwah dan Ilmu Komunikasi - UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/jmd.v7i1.19977

Abstract

The objective of this studywas to obtain a general overview of optimizingvfundraising strategies by zakat, infaq, shadaqah, and waqf and how to take care of licensing the opening of zakat outlets through malls / shopping centers in Greater Jakarta. Fred R. David manages strategy management with 3 steps, strategy formulation, strategy implementation, and strategy evaluation. While the purpose of fundraising according to Furqon and Ibrahim, there are five of them; they are collectingzakat funds, adding Muzakki, building the image of an institution, collecting sympathizers / relationships, satisfying donors and muzakki. This research focuses on fundraising strategies for Zakat, Infaq, Sadaqah and Waqf outlets through Shopping Centers in Greater Jakarta, using a qualitative research approach. Zakat outlets were examined 6 malls, 2 shopping centers, and 1 zakat headquarters. The results of his researchare that there are differences between official institutions as amilzakat and unofficial ones even though they have formed an Islamic social foundation. They arein institutions that are in the form of foundations but not yet officially as amilzakat institutions, 1. There is no zakat education 2. no audits 3. No reports 4. Less than optimal in fundraising strategies. 5. The program is not used as a fundraising strategy. 6. less ethical. Institutions in the form of foundations and unofficially emphasize the distribution of funds while in the case of raising zakat funds are less accountable. Meanwhile, the amilzakat institution emphasizes the raising of zakat funds in accordance with the name of the institution, namely the amilzakat institution.
Implementasi Dakwah Melalui Pendidikan Pada Kaum Hu’afa: Studi Kasus Sekolah Smart Ekselensia Lembaga Pengembangan Insani Dompet Du’afa Rubiyanah Rubiyanah; Abdul Jalil
Jurnal Manajemen Dakwah Vol. 7 No. 1 (2019)
Publisher : Program Studi Manajemen Dakwah - Fakultas Dakwah dan Ilmu Komunikasi - UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/jmd.v7i1.19978

Abstract

Da'wah is not only meant as tabligh activities. Activities that lead to actions or actions to move community groups with the aim of increasing the dignity and values of the people are also da'wah. DompetDhuafaPendidikan (DDP) through the Human Development Institution seeks to realize da'wah through education for the du'afa by establishing SMART EI, boarding high school, free of charge and accelerating (5 years of junior-high school). Based on this, the question arises, how is the implementation of da'wah through the education of du'afa conducted by Du'afa Wallet? This study uses qualitative research, with data collection techniques through observation, interviews with leaders, teachers and student beneficiary representatives, as well as through documentation. Data is presented by descriptive analysis method. The manifestation of DompetDhuafa's concern,which isto educate the nation's life and to improve the quality of human resources of Muslims in Indonesia, is implemented through the Junior High School and Senior High School programs under the Human Development Institute which is focused on dhu'afa children. The reason why the focus is on students from among the dhu'afa, because not all educational institutions can accept students who are financially unable to pay for education. Moreover, superior schools that have qualities that are globally competitive, can certainly not be followed by those who have economic limitations, despite achieving.  
Manajemen Dakwah Rasulullah Dalam Menanamkan Sikap Moderasi Beragama Umat Islam di Madinah Zakaria Zakaria
Jurnal Manajemen Dakwah Vol. 7 No. 1 (2019)
Publisher : Program Studi Manajemen Dakwah - Fakultas Dakwah dan Ilmu Komunikasi - UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/jmd.v7i1.19979

Abstract

Da'wah management is the process of planning, implementing, grouping, gathering and placing executing forces in task groups and then moving towards achieving the objectives of da'wah. Da'wah activities that are managed properly will result in successful propaganda. As the Da'wah manager, Rasulullah had implemented comprehensive Da'wah management while in Medina. One focus of the missionary management of the Prophet is to shape the attitude of religious moderation of Muslims in Medina. Religious moderation is an impartial attitude in thinking, interacting and behaving that allows it to be fair and not excessive in religion. Islam is a moderate religion (al-wasathiyah). It is a religion that teaches its people to maintain balance, uphold justice, tolerance and compassion towards others. There are four steps to preaching the Messenger of Allah during his stay in Medina, namely establishing the Prophet's Mosque as a center for worship, education, social and politics; To put between Ansar and Muhajirin in religious ties, to compile the Medina Charter which guarantees the safety of Jews and Christians; and correspondence with the authorities around Medina. To form the attitude of religious moderation of Muslims in Medina, the Messenger of Allah applied six principles of Islamic moderation, namely upholding justice, maintaining balance, instilling tolerance, avoiding extreme behavior, mastering knowledge and compassion towards others. 
ANALISIS PEMBIAYAAN KPR SEJAHTERA iB DENGAN AKAD MURABÂHAH PADA BANK BRI SYARIAH KCP SERPONG Raja Achmad Arifin; Hamidullah Mahmud
Jurnal Manajemen Dakwah Vol. 9 No. 2 (2021)
Publisher : Program Studi Manajemen Dakwah - Fakultas Dakwah dan Ilmu Komunikasi - UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/jmd.v9i2.23962

Abstract

BRI Syariah is a sharia bank that provides financing facilities needed bycustomers for the purchase of land and buildings consisting of various sizesand types, in a condition ready to live in or ready to build. Financing is a formof funding issued to support investments that have been planned either to bedone alone or given to others. The purpose of this study was to determine the procedure for financing BRI Syariah iB Prosperous KPR through a murabahah contract and to determine the eligibility of customers to receive KPR Sejahtera financing with using 5C analysis. The method in this study uses a qualitative method with a descriptive analysis approach, to describe the data obtained at the research site. The results of this study can be concluded that Bank BRI Syariah KCP Serpong in analyzing whether or not customers are eligible to receive KPR Sejahtera iB financing at Bank BRI Syariah KCP Serpong uses the 5C principles, namely: character, capacity, condition of economy, capital, and colleteral. BRI Syariah merupakan bank syariah yang menyediakan fasilitas pembiayaanyang dibutuhkan oleh nasabah untuk pembelian tanah dan bangunan yangterdiri dari berbagai ukuran luas dan tipe, dalam keadaan siap huni atau siapbangun. Pembiayaan adalah sebuah bentuk pendanaan yang dikeluarkan untukmendukung investasi yang telah direncanakan baik dilakukan sendiri ataudiberikan kepada orang lain.Tujuan dari penelitian ini adalah untukmengetahui prosedur pembiayaan KPR Sejahtera BRI Syariah iB melalui akadmurâbahah dan untuk mengetahui kelayakan nasabah dalam menerimapembiayaan KPR Sejahtera dengan menggunakan analisis 5C. Metode padapenelitian ini menggunakan metode kualitatif dengan pendekatan deskriptifanalisis, untuk memaparkan data-data yang didapatkan di tempat penelitian.Hasil dari penelitian ini dapat disimpulkan bahwa Bank BRI Syariah KCPSerpong dalam menganalisis layak atau tidaknya nasabah dalam menerimapembiayaan KPR Sejahtera iB Bank BRI Syariah KCP Serpong inimenggunakan prinsip 5C yaitu: character, capacity, condition of economy,capital, and colleteral.

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