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Jurnal Dimamu
Published by Universitas Ma'soem
ISSN : -     EISSN : 28092228     DOI : 10.32627
Core Subject : Economy, Science, Education, Agriculture,
Agriculture, Biological Sciences & Forestry Computer Science & IT Economics, Econometrics & Finance Education Other
Jurnal ini berisi kajian tentang penelitian murni dan terapan pada bidang : Sistem Informasi Sistem Informasi Akuntansi Manajemen Informatika Digital Bisnis Perbankan Syariah Manajemen Bisnis Syariah Agribisnis Teknologi Pangan Bimbingan Konseling Pendidikan Bahasa Inggris
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 237 Documents
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Hubungan Interaksi Sosial Teman Sebaya dengan Empati Siswa di MTs Ar-Raudloh Cileunyi Alya Fauziyyah; Muthahharah Thahir; Ananda Rachmaniar
Jurnal Dimamu Vol. 5 No. 3 (2026)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/dimamu.v5i3.2192

Abstract

This study was motivated by the continued presence of unempathetic behavior in the social interactions of students at MTs Ar-Raudloh Cileunyi, such as teasing one another, laughing at classmates who are sad, and the formation of exclusive friendship groups. This study aims to describe peer social interactions, student empathy, and the relationship between the two. A quantitative correlational method was used, involving 155 students from MTs Ar-Raudloh Cileunyi as respondents through total sampling. Data collection was conducted using a social interaction scale and an empathy scale, while data analysis employed descriptive statistics and the Pearson Product-Moment correlation test. The results indicate that peer social interaction falls into the high category (80.6%) and student empathy falls into the high category (72.3%). The results of the Pearson Product-Moment correlation test showed a positive and significant relationship between peer social interaction and student empathy (r = 0.654; p < 0.000). These findings indicate that the better the peer social interaction, the higher the level of student empathy.
Rancang Bangun Sistem Informasi Penyusunan Laporan Keuangan Berbasis Client Server Andini Putri Kuswantina; Encep Supriatna
Jurnal Dimamu Vol. 5 No. 3 (2026)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/dimamu.v5i3.1986

Abstract

The development of information technology provides opportunities to improve the effectiveness of financial management and reporting. The Building Science Center still uses Microsoft Excel for recording financial reports, so data on receipts, expenditures, and cash balances are not yet optimally integrated, and user access management is not based on authority. This study aims to develop a client-server-based Financial Reporting Information System to support the management of transactions and the presentation of financial reports in an integrated manner. The research uses a descriptive method with data collection techniques through observation, interviews, document studies, and literature studies. The system development applies the System Development Life Cycle (SDLC) waterfall model, which consists of system engineering, analysis, design, coding, testing, and maintenance stages. The results of the study take the form of an information system that provides master data management, transaction receipts, expenditure transactions, journal transactions, as well as the presentation of receipt reports, expenditure reports, journal reports, and account balances. The system developed provides more structured and integrated financial data management compared to the previous recording process using Microsoft Excel. In this way, the client-server-based information system can support the preparation of financial reports at the Building Science Center according to the needs of financial data and information management.
Pengaruh Influencer Marketing dan Literasi Keuangan Syariah Dalam Meningkatkan Minat Gen Z pada Bank Syariah Ali Raja; Yudha Trishnanto Trishnanto
Jurnal Dimamu Vol. 5 No. 3 (2026)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/dimamu.v5i3.2095

Abstract

The rapid growth of online shop businesses has intensified competition in attracting and retaining customers. In this situation, service quality has become an important factor influencing customer loyalty. Previous studies have demonstrated a close relationship between service quality and customer loyalty; however, the findings are scattered across various digital business sectors, creating the need for a more comprehensive review in the context of online shops. This study aims to analyze the effect of service quality on customer loyalty in online shop businesses and identify the dimensions of service quality that play the most significant role in fostering customer loyalty. The study employed a Systematic Literature Review (SLR) method using the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines. The literature search identified 120 articles, which were subsequently processed through identification, screening, eligibility, and inclusion stages, resulting in 24 articles that met the established criteria for analysis. The results indicate that service quality has a positive and significant effect on customer loyalty in online shop businesses. Customers are more likely to make repeat purchases, provide recommendations, and maintain long-term relationships with companies when they receive high-quality service. The discussion reveals that responsiveness, security and trust, ease of system use, website quality, and service personalization are the most influential dimensions of service quality in shaping customer loyalty. Therefore, improving service quality can serve as a key strategy for online shops to retain customers and achieve sustainable competitive advantage.
Pengaruh Diversifikasi Portofolio Kredit Dan Bank Size Terhadap Risiko Kredit Pada Industri Perbankan Kelompok Bank Berdasarkan Modal Inti (KBMI) 1 Periode 2019-2023 Tarisa Sagita Utami; Aninditha Putri Kusumawardhani; Agung Pramayuda
Jurnal Dimamu Vol. 5 No. 3 (2026)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/dimamu.v5i3.2112

Abstract

This research aims to determine the description and influence of Credit Portfolio Diversification and Bank Size on Credit Risk. The object of this research is the Bank Group banking industry based on Core Capital (KBMI) 1 for the 2019-2023 period. The method used is a quantitative method with a descriptive and verification approach.  The population in this study was 235 annual report from 47 banking companies in the Bank Group based on Core Capital (KBMI) 1 for the 2019-2023 period, using a sampling technique purposive sampling, So the sample in this study totaled 50 annual report of 10 companies for the 2019-2023 period. The results of this research show that credit portfolio diversification does not spread the credit portfolio to various sectors, bank size experienced an increase from 2019-2020 and decreased in 2023, and credit risk experienced fluctuations. Based on the test results, it was found that Credit Portfolio Diversification does not affect Credit Risk with an influence size of 0.2%, Bank Size influence on Credit Risk with the magnitude of the influence, Credit Portfolio Diversification and Bank Size No influence on Credit Risk in the Bank Group banking industry based on Core Capital (KBMI) 1 for the 2019-2023 period with an influence size of 6.2%.  
Kualitas Pelayanan sebagai Strategi Mempertahankan Loyalitas Pelanggan pada Bisnis Online Shop Dita Marsanda Marsanda; Cinta Amalia Cinta; Afrilia Maulida Maulida; Sudadi Pranata Pranata
Jurnal Dimamu Vol. 5 No. 3 (2026)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/dimamu.v5i3.2133

Abstract

The rapid growth of online shop businesses has intensified competition in attracting and retaining customers. In this situation, service quality has become an important factor influencing customer loyalty. Previous studies have demonstrated a close relationship between service quality and customer loyalty; however, the findings are scattered across various digital business sectors, creating the need for a more comprehensive review in the context of online shops. This study aims to analyze the effect of service quality on customer loyalty in online shop businesses and identify the dimensions of service quality that play the most significant role in fostering customer loyalty. The study employed a Systematic Literature Review (SLR) method using the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines. The literature search identified 120 articles, which were subsequently processed through identification, screening, eligibility, and inclusion stages, resulting in 24 articles that met the established criteria for analysis. The results indicate that service quality has a positive and significant effect on customer loyalty in online shop businesses. Customers are more likely to make repeat purchases, provide recommendations, and maintain long-term relationships with companies when they receive high-quality service. The discussion reveals that responsiveness, security and trust, ease of system use, website quality, and service personalization are the most influential dimensions of service quality in shaping customer loyalty. Therefore, improving service quality can serve as a key strategy for online shops to retain customers and achieve sustainable competitive advantage.
Pendekatan Konseling Individu dalam Pengambilan Keputusan dan Perencanaan Karir Siswa nuhaa nadaa shofa asri wiyatni
Jurnal Dimamu Vol. 5 No. 3 (2026)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/dimamu.v5i3.2154

Abstract

Decision-making and career planning are important aspects of students’ development in preparing for the future in accordance with their interests, talents, and potential. However, many students still experience confusion in determining educational and career choices due to limited self-understanding and insufficient information about the world of work. This study aims to examine the role of the individual counseling approach in helping students make decisions and develop appropriate career plans. This research uses a literature review method by analyzing various relevant scientific sources. The findings indicate that individual counseling can help students recognize their potential, increase self-confidence, understand various career alternatives, and develop the ability to make decisions independently. Through a personal counseling relationship, counselors can provide services that suit each student’s needs so that the career planning process becomes more focused. Thus, the individual counseling approach plays an important role in supporting students’ career readiness and helping them plan their future more effectively.
Pencegahan Perilaku Bullying melalui Layanan Bimbingan Kelompok Berbasis Nilai Karakter pada Remaja Nur Aulia
Jurnal Dimamu Vol. 5 No. 3 (2026)
Publisher : Ma'soem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/dimamu.v5i3.2166

Abstract

Bullying among adolescents remains a major issue in educational settings and negatively affects students’ psychological well-being, social relationships, and academic achievement. Previous studies indicate that bullying prevention requires approaches that not only address behavioral problems but also strengthen students’ character through guidance and counseling services. This article aims to examine the role of character value-based group guidance services as a strategy for preventing bullying among adolescents. This study employed an article review (literature review) method by examining relevant scientific publications on bullying, group guidance services, and character education published between 2016 and 2025. The collected literature was analyzed descriptively through identification, thematic classification, comparison of previous findings, and synthesis to obtain a comprehensive understanding of the effectiveness of character value-based group guidance services. The findings indicate that most studies reported that integrating character values such as empathy, responsibility, tolerance, honesty, and cooperation into group guidance services enhances students’ prosocial behavior, social competence, and self-control, thereby contributing to the prevention of bullying behavior. Furthermore, techniques such as sociodrama, role playing, modeling, and group discussion were found to strengthen the effectiveness of character development interventions. These findings suggest that character value-based group guidance services represent an effective preventive strategy for creating safe, inclusive, and character-oriented educational environments.

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