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Jurnal Sistim Informasi dan Teknologi
Published by Asia Pacific Network for Sustainable Agriculture, Food and Energy
ISSN : 26863154     EISSN : 26863154     DOI : 10.37034
Core Subject : Science,
Computer Science & IT Decision Sciences, Operations Research & Management
The Jurnal Sistim Informasi dan Teknologi (JSISFOTEK) aims to publish manuscripts that explore information systems and technology research and thus develop computer information systems globally. We encourage manuscripts that cover the following topic areas: - Analytics, Business Intelligence, and Decision Support Systems in Computer Information Systems - Mobile Technology, Mobile Applications - Human-Computer Interaction - Information and/or Technology Management, Organizational Behavior & Culture - Data Management, Data Mining, Database Design and Development - E-Commerce Technology and Issues in computer information systems - Computer systems enterprise architecture, enterprise resource planning - Ethical and Legal Issues of IT - Health Informatics - Information Assurance and Security-Cyber Security, Cyber Forensics - IT Project Management - Knowledge Management in computer information systems - Networks and/or Telecommunications - Systems Analysis, Design, and/or Implementation - Web Programming and Development - Curriculum Issues, Instructional Issues, Capstone Courses, Specialized Curriculum Accreditation - E-Learning Technologies, Analytics, Future.
Arjuna Subject : Ilmu Komputer (semua kategori) - Ilmu Komputer (Lain-Lain)
Articles 15 Documents
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Search results for , issue "2023, Vol. 5, No. 3" : 15 Documents clear
Analysis of The Influence of Customer Perceived Benefit, Ease of Use and Sales Promotion on The Decision to Use Digital Wallets for Shopeepay Customers Frans Sudirjo; Helmy Syamsuri; Ainil Mardiah; Agung Widarman; Yulia Novita
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.304

Abstract

This study looks at how factors like convenience, utility, and sales promotion affect people's decisions to use multiple e-wallets at once. Because the respondents surveyed utilize e-wallets, and because it is impossible to anticipate how many users there will be over time, this study uses an infinite population. Purposive sampling was employed to choose the sample for this study. Thus, the researcher decided that 250 respondents who had used e-wallets would make up the sample. Researchers use questionnaires to gather data. The questionnaire was disseminated by the researchers via social media. Multiple linear regression analysis with the aid of SPSS software is the data analysis technique used in this study. T-statistics are applied to test this proposition. The choice to use an e-wallet is significantly influenced by sales promotions. Choosing to use an e-wallet is strongly influenced by convenience. The choice to use an e-wallet is significantly influenced by its usability. The decision to utilize an e-wallet is heavily influenced by convenience, usefulness, and sales promotion all at once.
Analysis of The Influence of Customer Satisfaction, Experiental Marketing and E-Service Quality on Loyalty of KAI Commuter Customers Erna Indriastiningsih; Vivid Violin; Muhammad Syafri; Rezky Nurbakti; Loso Judijanto
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.305

Abstract

The goal of this study is to ascertain whether customer satisfaction, service quality, and experiential marketing directly affect consumer loyalty. People who commute by train are participants in this study. This study used a non-probability sampling technique called purposeful sampling, which had a sample size of 100 participants. The data analysis method used in this study is called path analysis. The study's findings show a definite correlation between customer satisfaction and the variable of service quality. Experiential marketing has a direct impact on customer satisfaction. Service excellence and experience marketing elements have a direct impact on customer satisfaction. Service quality has a direct bearing on customer loyalty. The experience marketing factor has a direct effect on customer loyalty. client happiness has a direct bearing on client loyalty. Service excellence, experiential marketing, and customer satisfaction all have a direct bearing on customer loyalty. The service quality factor indirectly influences customer loyalty by influencing client satisfaction. The experiential marketing element indirectly influences customer loyalty by influencing client satisfaction.
Analysis of The Influence of Negative E-Word of Mouth on Brand Disloyalty and Distrust of Digital Payment Application Users Firdaus Yuni Dharta; Haniwijaya Pahlawansah; Amin Budiastuti; Novi Rahayu; Mutiasari
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.307

Abstract

This study examines the possibility that brand mistrust mediates the indirect impact of unfavorable e-WOM on brand disloyalty among users of financial applications. Users of financial applications make up the research's sample population. With a total of 100 respondents, the researchers sampled using the non-probability sampling approach. Quantitative data is the type of information that researchers employ. In this study, questionnaires were used to gather data. Path analysis is the data analysis technique applied by the researchers in this study. According to research findings, bad E-WOM has an impact on consumers' mistrust of brands. Negative E-WOM has an impact on brand disloyalty. Brand disloyalty is not partially influenced by brand mistrust. Negative E-WOM and brand mistrust both have an impact on brand disloyalty simultaneously. Negative E-WOM does not have an indirect impact on brand disloyalty, which is mediated by brand distrust.
Analysis of The Influence of Digital Promotions, Perception of Ease, Transparency and Service Features Toward Public Intention to Use Digital Bank in Money Saving Rezky Nurbakti; Lydia Gustina Putri; David Rindu Kurniawan; Loso Judijanto; Moh. Samsul Arifin
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.308

Abstract

The purpose of this study is to determine whether people's interest in saving in sharia digital banking applications is simultaneously positively and significantly influenced by views of convenience, service features, transparency, and advertising. Purposive sampling, a non-probability sampling technique, was utilized with a sample size of 100 people to select the research sample, which reflects the complete community that is aware of sharia digital banks but has not yet used the program. A survey or questionnaire is the research methodology used here. Multiple linear regression is used in this research's analysis model. Version 25 of SPSS is the tool in use. According to the findings of this study, all independent variables have a partial impact on the dependent variable. People's interest in saving via sharia digital banking applications is significantly and partially influenced by the Perception of Convenience variable. People's interest in saving in sharia digital banking applications is significantly and somewhat positively impacted by the service feature variable. The desire of individuals in saving in sharia digital banking applications is partially positively and significantly impacted by the transparency variable. The promotion variable partially influences peoples' desire to save in sharia digital banking applications in a positive and significant way. According to the study's findings, people's interest in saving in sharia digital banking applications is positively and significantly influenced by their perceptions of convenience, service characteristics, transparency, and promotion.
Analysis of The Influence of Hedonic Digital Lifestyle on Consumptive E-Shopping Behavior of Generation Z Through E-Commerce Applications Sulistyo Budi Utomo; Hisnol Jamali; Ilham Arief; M. Novan Saputra; Caka Gatot Priambodo
Jurnal Sistim Informasi dan Teknologi 2023, Vol. 5, No. 3
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jsisfotek.v5i3.309

Abstract

This research aims to analyze the influence of a hedonic lifestyle on consumptive behavior in purchasing clothes via e-commerce among students. The author uses a quantitative research approach as a procedural step in this research. The author uses the Estok Navitte Cowan formula to determine the sample used. For the sampling process, the author used a non-probability sampling technique. The next technique used was quota sampling, with a total of 30 students. The author uses surveys as a way to collect data and chooses questionnaires as a tool to collect the necessary data from research subjects. The Likert scale was used in this research. Researchers use Google Forms as a tool for collecting data for research. The author uses the data analysis method of recall and data categorization. Based on the research results, it shows that the hedonic lifestyle adopted by respondents is partially in the high category. Both aspects of activities, interests, and opinions related to the research object can help construct a hedonistic lifestyle. In this research, aspects were found that could construct a dominant hedonic lifestyle, such as shopping, being interested in fashion, and thinking about products. Consumer behavior in purchasing clothes in e-commerce carried out by respondents is in the high category. The types of consumer behavior in the high category are impulsive purchases and irrational purchases. These two types of consumer behavior can occur because respondents look for symbols of satisfaction and pleasure attached to clothing in e-commerce. However, the level of waste in purchasing clothes through e-commerce is low.

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