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Imas Maesaroh
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jim@uinsa.ac.id
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Program Studi Manajemen Dakwah Fakultas Dakwah dan Komunikasi UIN Sunan Ampel Surabaya JL. A. Yani 117, Surabaya, Jawa Timur, Indonesia, 60237
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Journal of Islamic Management
Published by Universitas Islam Negeri Sunan Ampel
ISSN : -     EISSN : 27743365     DOI : https://doi.org/10.15642/jim
Core Subject : Science,
Decision Sciences, Operations Research & Management
Journal of Islamic Management is an open access and peer-reviewed journal published by the Department of Da’wah Management, Faculty of Da’wah and Communication, Sunan Ampel State Islamic University (UIN) Surabaya. Our main goal is to disseminate current and original articles from researchers and practitioners on various contemporary da’wah management and socio-religious issues: da`wah studies, human resource management, Islamic finance institutional management, Islamic pilgrimage management, religious tourism management, and the dynamics of Islamic management. JIM is published twice a year in November and May. Submissions are open year-round. Before submitting, please ensure that the manuscript is in accordance with focus and scope, written in Bahasa Indonesia or English, and follows our author guidelines and manuscript template.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 6 Documents
 1 
Search results for , issue "Vol. 4 No. 2 (2024): July" : 6 Documents clear
Servqual Model Approach in Measuring Students’ Satisfaction in The Faculty of Dakwah and Communication Science Ricka, Ricka Handayani; Eviyanti, Yuli; Arnada, Feby
Journal of Islamic Management Vol. 4 No. 2 (2024): July
Publisher : Program Studi Manajemen Dakwah Fakultas Dakwah dan Komunikasi UIN Sunan Ampel Surabaya, UIN Sunan Ampel Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15642/jim.v4i2.1621

Abstract

The objective of this research is to measure the level of students' satisfaction through the SERVQUAL model approach. The model consists of five dimensions: tangibles, assurance, reliability, responsiveness, and empathy. The research was conducted in the Faculty of Da'wah and Communication Sciences at UIN Syekh Ali Hasan Ahmad Addary Padangsidimpuan. The data for the current research was collected by distributing questionnaires to 235 students and analyzed using Structural Equation Modeling (SEM) with Smart PLS. After thoroughly and precisely assessing the data, it was discovered that all elements of the SERVQUAL model, namely tangibles, assurance, dependability, responsiveness, and empathy, had a positive and significant effect on students’ satisfaction. This research is expected to be applied as a basis for developing Standard Operating Procedures (SOP) to provide exceptional service in the primary activities and functions of work units at UIN Syekh Ali Hasan Ahmad Addary Padangsidimpuan and other educational institutions
Meningkatkan Nilai Tambah Perusahaan sebagai Implikatif Peran Stakeholder Berprinsip Islami M. Adi Trisna Wahyudi; Haidar Ali, Mohammad; Ciptanila Yuni K, Kusnul; Nurul Haqq, Zulkifli
Journal of Islamic Management Vol. 4 No. 2 (2024): July
Publisher : Program Studi Manajemen Dakwah Fakultas Dakwah dan Komunikasi UIN Sunan Ampel Surabaya, UIN Sunan Ampel Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15642/jim.v4i2.1647

Abstract

The role of stakeholders is becoming increasingly important in creating added value, especially in the context of Islamic principles which provide an in-depth and holistic view of the concept of corporate value. This research aims to reveal in depth the efforts of PT Pesantren Agrobisnis Agroindustri Mukmin Mandiri in Sidoarjo Regency, an SME owned by an Islamic boarding school, in increasing added value so that it can continue to exist and develop. The research method used is a qualitative case study type, with data collection through direct observation, interviews and document analysis. The research results show that this company has succeeded in increasing added value through product differentiation, further processing, and applying Islamic working principles. These findings contribute to business and management literature, especially for companies that apply Islamic principles, by providing principles for effective and sustainable business strategies.
Elderly Muslims, Mosques and Restrictions on Worship: Cognitive Responses in the Covid-19 Red Zone Damayanti, Poppi; Rahmat, Ihsan; Oktavia, Vira
Journal of Islamic Management Vol. 4 No. 2 (2024): July
Publisher : Program Studi Manajemen Dakwah Fakultas Dakwah dan Komunikasi UIN Sunan Ampel Surabaya, UIN Sunan Ampel Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15642/jim.v4i2.1649

Abstract

Even though Indonesia has passed Covid-19, there are still various experiences on the ground that need to be uncovered. Many previous studies have discussed the relationship between mosques as places of worship that are considered resistant to Covid-19 restricting policies. Unfortunately, how elderly Muslims react as restriction policy-breaking subjects has not been elucidated. This article aims to explain elderly Muslims' cognitive response to restriction policy in Al- Mukmin and Asy-Syifa mosques, Bengkulu City, which are always in red zone. These two sample mosques are adjacent to the main referral hospital for Covid-19 patients in Bengkulu Province. Qualitative methods were used. Data were collected through interviews, observation and documentation. Triangulation techniques and sources were used to test the validity of the data. The results showed that cognitively, elderly Muslims know, understand, apply, critique, combine with basic knowledge and evaluate the rules. The combination with prior knowledge of older Muslims is considered to be the most urgent stage for the emergence of resistant views and behaviour towards the rules. This finding has implications for government policy in critical times - not just limited to Covid-19 - to provide the same decision at the socio-economic level of society. It was felt that village government should include religious leaders in implementing central government policy.
Analisis Penerapan Manajemen Risiko Pembiayaan Pada BMT Al-Furqan Alfian, Annisa Maulidia; Nurwahidin; Hannase, Mulawarman; Alfian
Journal of Islamic Management Vol. 4 No. 2 (2024): July
Publisher : Program Studi Manajemen Dakwah Fakultas Dakwah dan Komunikasi UIN Sunan Ampel Surabaya, UIN Sunan Ampel Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15642/jim.v4i2.1653

Abstract

This research aims to analyze the application of risk management in customer business financing provided by BMT al-Furqan. The problem in this research is that risk management has not been implemented well because there is no special team or division to manage the possible risks. This research uses risk management theory. The data collection method was conducted through interviews and a report document, and the data analysis used a qualitative risk assessment. The thing that distinguishes this research from previous research is the risk indicator. This research adds a risk indicator for customer error in carrying out the contract agreement. The study results show five risk indicators in the acceptable category, eight in the undesirable category, and one in the unacceptable category. The suggestion for BMT Al-Furqan, it is necessary to create standardization and special methods for analyzing customers, also use the 5C analysis method. BMT Al-Furqan needs to provide sheets for monitoring and evaluation so that customers can be controlled. BMT also needs to provide a special team to manage risk management. If a problem occurs, it can be detected early.
Faktor-Faktor yang Membahagiakan Relawan Muslim di Organisasi Nirlaba Berbasis Islam Faletehan, Aun; Zuhri , Syaifudin
Journal of Islamic Management Vol. 4 No. 2 (2024): July
Publisher : Program Studi Manajemen Dakwah Fakultas Dakwah dan Komunikasi UIN Sunan Ampel Surabaya, UIN Sunan Ampel Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15642/jim.v4i2.1655

Abstract

This article investigates the factors contributing to the happiness of Muslim volunteers in nonprofit organizations. Employing a qualitative phenomenological approach, the study conducts a multi-case investigation in two religious-based nonprofit organizations in Surabaya, Indonesia, conducting 24 in-depth interviews with senior volunteers. Findings reveal that familial culture, religious culture, personal development, nonprofit leadership, and rewards play significant roles in fostering volunteer happiness. Additionally, the article provides theoretical contributions to the volunteer motivation literature and practical insights for nonprofit organization managers to enhance volunteer experience quality and program effectiveness.
Analisis Pengaruh Literasi Keuangan Islam terhadap Inklusi Keuangan Syariah pada Generasi Milenial Azizurrahman, Nur; Ruhadi; Suhartanto, Dwi
Journal of Islamic Management Vol. 4 No. 2 (2024): July
Publisher : Program Studi Manajemen Dakwah Fakultas Dakwah dan Komunikasi UIN Sunan Ampel Surabaya, UIN Sunan Ampel Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15642/jim.v4i2.1824

Abstract

Currently, there are still heated discussions regarding the low level of sharia financial literacy and inclusion, which causes a lack of competitiveness. At the same time, Indonesia is entering an era of demographic bonus, which can be seen from the large number of millennial generations and a Muslim population of 237.56 million people (86.7% of the total population). This research uses a quantitative approach with survey methods to collect data from a sample of the millennial generation in Indonesia. The research instrument is a questionnaire designed to measure the level of Islamic financial literacy and use of Islamic financial products and services. Data analysis was carried out using the SmartPLS tool to test the relationship between Islamic financial literacy and Islamic financial inclusion. The validity and reliability of the instrument were tested before data collection to ensure the accuracy of the research results. The research results show that there is a positive and significant relationship between Islamic financial literacy and Islamic financial inclusion. Millennials with a high level of Islamic financial literacy tend to be more active in using sharia financial products and services. This research has important implications for stakeholders, including governments, financial institutions, and educational organizations, to strengthen Islamic financial literacy programs to encourage wider participation in the Islamic financial system.

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