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Journal of International Conference Proceedings
Published by AIBPM Publisher
ISSN : 26220989     EISSN : 2621993X     DOI : https://doi.org/10.32535/
Core Subject : Humanities, Science, Education, Engineering,
Humanities Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media
JICP is proceedings series that aims to publish proceedings from conferences, in the fields of economics, business, and management research. All proceedings in this website are open access, which means the published articles are permanently free to read, download, copy, and distribute. The online publication of each proceedings is sponsored by the conference organizers and hence no additional publication fees are required. JICP helps the Conference Organisers to increase impact of their conference with Online Abstract Book and also fullpaper book and Indexed Publication of the abstracts. JICP has vision which is to publish scholarly empirical and theoretical research articles, offering the authors and readers alike an academic rigor as well as professional development.
Arjuna Subject : Umum - Umum
Articles 1,522 Documents
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The Role of Customer Satisfaction as Mediating the Influence of Brand Communication, Brand Evidence, and Gamification on Customer Loyalty: Case of Starbucks Store Manado Consumers Rudy S. Wenas; Richo E. Suratman
Journal of International Conference Proceedings (JICP) Vol 1, No 2 (2018): Proceedings of the 2nd International Conference of Project Management (ICPM) Gor
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (121.288 KB) | DOI: 10.32535/jicp.v1i2.306

Abstract

Customer satisfaction with consumed goods becomes a benchmark for product performance and the totality of marketer's performance. The degree of customer satisfaction is relative, depending on how much benefit and pleasure is received so that the customer will buy back even become loyal. Various ways can be done, but of course the tips done by marketers through brand communication, own brand as proof, and digital-based integrated marketing communications that are gamification are important things that can be considered. This study aims to examine and explain: the influence of brand communication, brand evidence, and gamification on customer satisfaction; the influence of brand communication, brand evidence, and gamification on customer loyalty; and customer satisfaction as mediating these three variables towards customer loyalty. Conducted on 100 respondents of Starbucks consumers who downloaded this international network application which was determined based on the purposive sampling method and by using the path analysis method. It is found that customer satisfaction is not a mediator of customer loyalty and so the brand communication is not influential. Meanwhile, brand evidence and gamification are factors that have a positive and significant effect on customer loyalty. The findings of this study explain that brand names, prices, services, and product interactions through digital-based integrated marketing communications play a role in determining customer loyalty especially for international stores such as Starbucks. Keywords: Customer Satisfaction, brand communication, gamification, customer loyalty
Capital Structure Adjustment Speed: Evidence From Indonesian Property, Real Estate, and Construction Building Firms Patricia Steffina Mawitjere; Bertha I. Mundung; Nikolas F. Wuryaningrat
Journal of International Conference Proceedings (JICP) Vol 5, No 2 (2022): BEFIC Conference Proceeding
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v5i2.1702

Abstract

This study examines the capital structure based on dynamic trade-off theory in property, real estate, and construction building companies in Indonesia. We have used a data panel from 17 companies over the years 2018 to 2021. There are two stages of testing in this study. First, we estimate the target leverage using Random Effect Model and then find the capital structure adjustment speed using Fixed Effect Model. The results of this study prove that profitability has a negative and significant effect on the company's capital structure, firm size has a positive and significant effect on the company's capital structure, while growth does not influence it. This study also revealed that property, real estate, and construction building companies in Indonesia adjusted their capital structure toward optimal capital structure, where the adjustment speed was 25% per year or took 4 years to achieve their optimal capital structure. This study suggests government policies encouraging people's purchasing power to support economic recovery. Keywords: Capital Structure, Dynamic Trade-Off Theory, Firm Size, Growth, Profitability, Speed of Adjustment.
Social Media Analysis for Investigating Consumer Sentiment on Mobile Banking Alessandra Giovanna Asali
Journal of International Conference Proceedings (JICP) Vol 4, No 2 (2021): Vol 4, No 2 (2021): Proceedings of the 10th International Conference of Project
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v4i2.1247

Abstract

This paper is aimed to give more insight for Indonesian banks to understand consumers’ sentiment in social media towards their mobile banking service, determining area(s) that requires improvement, and giving recommendation where refinement is due. Nine highly mentioned mobile banking features in Indonesian language are determined through manual observation on Twitter, translated as: payment, block, open new bank account, login, transaction report, bank balance, top-up, transaction, and transfer. Twitter entries from January 1st, 2019 to December 31st, 2020 which include the words ‘mobile banking’, ‘m-banking’, or ‘mbanking’ plus one of the nine features are collected and classified according to their sentiment. In total, 5014 tweet data are collected. Negative tweets have the biggest proportion at 49.8%, followed by neutral tweets with 44.5% and positive tweets with 5.7% only. Proportion of negative tweets are way higher than the positive tweets for all nine features. From highly mentioned words and representative example tweets, some preferred features can be derived, including no extra fee to access any mobile banking feature, providing record that can be recalled after important transactions, keeping mobile banking app updated to customer needs while also maintaining steadiness, speed, and ease-of-use, along with better synchronization with third party entities.
THE EVALUATION OF DANA DESA (The Studi is the Role of Badan Permusyawaratan Desa in Monitoring the Management of Dana Desa in Desa Garung Kecamatan Sambeng Kabupaten Lamongan) Yohanes Fritantus
Journal of International Conference Proceedings (JICP) Vol 2, No 1 (2019): Proceedings of the 3rd International Conference of Project Management (ICPM) Bal
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v2i1.503

Abstract

This studi to aims to analyze the role of Badan Permusyawaratan Desa in monitoring the management of Dana Desa and analyze the obstacle faced by the Badan Permusyawaratan Desa (BPD) in Desa Garung, Kecamatan Sambeng, Kabupaten Lamongan. The research method used guidance with interview, observation and documentasi. The results of the study that the role of the Badan Permusyawaratan Desa (BPD) in overseeing the management of Dana Desa is divided into each process, namely the Planning stage, Implementation, and reporting. Constraints faced include, the absence of a work program, inadequate measurement of performance, no corrective action taken to prevent irregularities repeatedly. In addition to the three aspects above, the findings in this study, there are aspects that most contribute to the role of the Badan Permusyawaratan Desa in overseeing the management of Dana Desa, namely human competence (HR), budget, facilities and infrastructure, and work methods of the organization.
The Board of Director Compensation and Corporate Tax Aggressiveness: Evidence from Indonesia Lidia Sari Christina; Heru Tjaraka
Journal of International Conference Proceedings (JICP) Vol 1, No 1 (2018): Proceedings of the 1st International Conference of Project Management (ICPM) Mal
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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (12.551 KB) | DOI: 10.32535/jicp.v1i1.208

Abstract

This paper aims to investigate the influence of the board of director compensation on tax aggressiveness. The board of director compensation in this research is measured by the logarithms of total board of director compensation while tax aggressiveness is measured by the effective tax rate. Data analyzed consisted of 59 manufacturing companies from 20142016 that listed on Indonesia Stock Exchange, and this research used 169 observations data. Data was collected then processed by multiple regression analysis techniques. After all, the final result showed that the board of director compensation has positive and significant influence on tax aggressiveness. Keywords: Board of directors, compensation, tax aggressiveness
The Role of Giri Swara Radio in Suppressing Covid-19 Rates in Wonogiri Regency Mami Eva Novayani; Pawito Pawito; Agung Satyawan
Journal of International Conference Proceedings Vol 5, No 1 (2022): 2022 Malang ICPM Proceeding
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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v5i1.1471

Abstract

The Covid-19 pandemic is still threatening all around us. Corona Virus Disease 2019 or COVID-19 is an infectious disease caused by SARS-CoV-2. The government is trying to educate the public to prevent and treat Covid-19 sufferers. One of the mass media to educate the public is through local public broadcasting radio (LPPL). Radio has an important role to convey information, educate, entertain and social control. This study formulates the role of Giri Swara Radio in suppressing Covid-19 in Wonogiri Regency. This research uses a qualitative approach. Researchers obtained primary data through interviews and field observations. While secondary data is collected through books, articles and websites. The results of the study explain that radio as a communication medium has an important role in educating the public through its various programs. These educational efforts also contributed to reducing the number of Covid-19 in Wonogiri. Several programs of Giri Swara Radio to educate the public include Health Talks and Family Talks. Keywords: Role, Radio, Covid-19, Media
The Effect of Profitability on Dividend Policy in Indonesian State-Owned Banks Herningsih Sutri Lembong
Journal of International Conference Proceedings (JICP) Vol 3, No 2 (2020): Proceedings of the 7th International Conference of Project Management (ICPM) Man
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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (215.811 KB) | DOI: 10.32535/jicp.v0i0.911

Abstract

This study is conducted to determine the effect of the profitability variable on dividend policy in Indonesian state-owned banks. The method used in this research is quantitative method using numerical data which are tested using panel data regression analysis. The population of this study is PT Bank Rakyat Indonesia (Persero) Tbk, PT Bank Negara Indonesia (Persero) Tbk, PT Bank Tabungan Negara (Persero) Tbk, and PT Bank Mandiri (Persero) Tbk, where the data samples are the financial statements for fiscal year 2011 through fiscal year 2019. The study result is the NPM (profitability) regression coefficient of -0.731653. This value indicates the negative direction on dividend policy. Moreover, the results of t-test obtain a significant level of 0.0409 which is smaller than 0.05 (level of significance). From these results, it can be concluded that profitability which is measured using net profit margin (NPM) has a negative but significant effect on dividend policy (DPR). This means that value of profitability which is measured by the net profit margin (NPM) is not the basis for the number of dividends that will be distributed by the company management to the shareholders.
ROLES AND FUNCTION ON REVITALIZATION OF EDUCATIONAL BOARDS IN EAST JAVA PROVINCE: HERMENEUTIC STUDY OF JURGEN HABERMAS, INDONESIA Bonaventura Suprapto; Pribadiyono Pribadiyono; Akhmad Riduwan
Journal of International Conference Proceedings (JICP) Vol 2, No 1 (2019): Proceedings of the 3rd International Conference of Project Management (ICPM) Bal
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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (174.621 KB) | DOI: 10.32535/jicp.v2i1.405

Abstract

This study aims to analyze the managerial roles of Educational Boards in East Java Province, Indonesia. In particular, this concerns on five aspects, i.e. operational activities, human resources, organizational roles and functions, and facilities in the organization. In the management of educational council, there are many experts in their fields; however, its internal problem is in regard with human resources. The unhealthy organizational structures in determining organizational funds and facilities are also obstacles that need to be addressed to realize the educational council as an independent organization due to the law. Thus, this study argues that the educational boards in East Java Province needs to be revitalized owing to the autonomous principles of education. This relates to the democratization of education, involving conjoint actions and communication between the government and the community to reach the educational consensus.
The Application of Industrial 4.0 Assets Maintenance Strategy to Improve Productivity Level at Energy Industry Customers Muhammad Fikri; Widhyawan Prawiraatmadja
Journal of International Conference Proceedings (JICP) Vol 2, No 2 (2019): Proceedings of the 4th International Conference of Project Management (ICPM) Man
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v2i2.612

Abstract

The productivity level at hydrocarbon processing and energy companies can be affected by unplanned shutdown of assets which leads to significant business loss such as lost production, wasted labor, depleted inventory, and higher exposure to safety risks. As an energy company, unplanned shutdowns could cause another multiplier negative effect aside from financial and operations. It would take days or weeks for the markets to adjust to the sudden loss of the production, resulting the price impact and scarcity of hydrocarbon products in the market would impact the nation’s economy and potentially create a political disturbance. This journal scope would discuss on the unplanned shutdown as the main business issue and how the proposed Industry 4.0 technology solutions on preventing the causes and explanations to transform the current company operations to improve the productivity. The proposed solutions can be acquired by an energy company as a reference to enhance its existing assets maintenance strategy to be a part of improvement process. There are three companies which are included as part of the journal assessment; Company A (Fluid Catalytic Cracking), Company B (Geothermal Power Utility), and Company C (Liquified Natural Gas Plant).
The Effect of Institutional Ownership and Investment Decisions on Manufacturing Company Value in Indonesia Stock Exchange Joseph P. Kambey; Rusel Mangintiku
Journal of International Conference Proceedings (JICP) Vol 1, No 2 (2018): Proceedings of the 2nd International Conference of Project Management (ICPM) Gor
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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (91.176 KB) | DOI: 10.32535/jicp.v1i2.232

Abstract

The purpose of this study was to determine the effect of institutional ownership and investment decisions on company value. This study was conducted at a manufacturing company listed on the Indonesian stock exchange in the index LQ-45 in 2012 -2016. Purposive sampling was used as an election method with 3 criteria that produced 9 companies as samples that were worth observing Eviews 9. The data analysis employed panel data regression analysis with the use of model estimation of fixed effect model. The results showed that institutional decisions affect negatively the company value while investment decisions do not affect the company value. Keywords: company value, institutional ownership, investment decision

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