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Jurnal Ilmu Multidisplin
Published by Greenation Publisher
ISSN : 28294599     EISSN : 28294580     DOI : https://doi.org/10.38035/jim.v1i1
Core Subject : Economy, Health, Science, Education, Agriculture, Social,
Agriculture, Biological Sciences & Forestry Computer Science & IT Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Public Health Social Sciences
Jurnal Ilmu Multidisplin (JIM) adalah jurnal nasional, peer review, akses terbuka dan ilmiah yang menerbitkan makalah penelitian, makalah review, review mini, laporan kasus, studi kasus, komunikasi singkat, surat, editorial, buku, tesis, karya disertasi, dll, dari semua Aspek Ilmu Pertanian, Ilmu Biologi, Bisnis, Ilmu Kimia, Ilmu Pendidikan, Teknik dan Teknologi, Humaniora, Ilmu Hayati, Ilmu Fisika, Ilmu Kelautan, Ilmu Sosial. Setelah diterbitkan, artikel tersedia secara gratis melalui online tanpa batasan apa pun atau langganan lain untuk peneliti dan pembaca di seluruh dunia.
Arjuna Subject : Umum - Umum
Articles 985 Documents
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Analysis The Application of Health, Safety and Work Environment on Employee Performance at Oilfield Services Companies in Indonesia 2023 Muhammad Raditya Nur Ihsan; Rehani Fitrina; Siti Krisnawati; Bramastya Faris Rasyad Ahmad
Jurnal Ilmu Multidisiplin Vol. 3 No. 4 (2025): Jurnal Ilmu Multidisplin (Januari-Maret 2025)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jim.v3i4.2142

Abstract

This study, was conducted at Oilfield Services Companies in 2023, analyzing the application of Health, Safety, and Work Environment (HSE) on employee performance. Utilizing quantitative methodology and questionnaires for data collection, the research aims to justify the correlation between HSE practices and working conditions with employee performance. It analyzes the effects of HSE implementation, evaluates key productivity influencers, and provides improvement recommendations. The findings are valuable for company management, aiding in HSE implementation enhancement and fostering an environment conducive to optimal employee performance. The research potentially serves as a guide for similar companies striving for improved employee well-being and operational efficiency. Analysis results affirm a positive and significant HSE implementation impact on employee performance, with high Cronbach Alpha values (X1 = 0.815, X2 = 0.882, Y = 0.841), emphasizing the role of factors like high-quality HSE training, safe equipment, and comfortable working conditions.
Factors Influencing Purchase Decision Super Air Jet Tickets at International Airport Soekarno-Hatta Rut Monica; Maryana Refo; Reni Dian Octavian; Cut Keumala
Jurnal Ilmu Multidisiplin Vol. 3 No. 4 (2025): Jurnal Ilmu Multidisplin (Januari-Maret 2025)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jim.v3i4.2143

Abstract

After the COVID-19 pandemic subsided in 2022, Indonesia's aviation sector began to rise, as seen by the increase in passenger numbers. Super Air Jet, a new airline with a low-cost carrier concept, emerged and targeted millennials and generation Z who have an active lifestyle and love to travel. This study aims to analyse the influence of lifestyle, web quality, and convenience on Super Air Jet ticket purchasing decisions. The method used is a quantitative approach with analysis using SMARTPLS (Partial Least Square) version 4.0, involving 160 respondents as a sample. Data was obtained through distributing questionnaires using the non-probability sampling method of accidental sampling (convenience sampling). The results showed that all variables had a significant effect on purchasing decisions. It is recommended that Super Air Jet continue to improve customer service and accessibility to attract more consumers in an increasingly competitive aviation market.
The Role of Customer Engagement in Mediating The Effect of Service Quality on Customer Loyalty Rizki Iskandar Rustam; Devan Tribowo; Sandriana Marina
Jurnal Ilmu Multidisiplin Vol. 3 No. 4 (2025): Jurnal Ilmu Multidisplin (Januari-Maret 2025)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jim.v3i4.2144

Abstract

Competition drives courier service companies to work harder to serve the quality of their services. However, customer involvement is necessary to enhance customer loyalty. This study investigates the mediating role of customer engagement in the relationship between service quality and customer loyalty in Paxel’s courier services. The objective of this study enhances the impact of service quality on loyalty. Data were collected through questionnaries from a sample of 190 Paxel users with respondents meeting the criteria of having a minimum education of high school and having used Paxel’s services at least twice. The findings indicate that service quality significantly affects loyalty both directly and through customer engagement, emphasizing the critical role of engagement. The study concludes that improving service quality and actively engaging customers are essential strategies for strengthening loyalty, offering valuable insights for practitioners and researchers in the service industry. Especially in courier service.
Optimizing Service Quality and Promotions for Ride-Hailing User Loyalty Astri Romandang Banjarnahor; M.Syaifal Anuggrah Illahi; Mhd Ahli Akbar
Jurnal Ilmu Multidisiplin Vol. 3 No. 4 (2025): Jurnal Ilmu Multidisplin (Januari-Maret 2025)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jim.v3i4.2145

Abstract

This study analyzes the influence of price, promotion, and service quality on customer satisfaction and loyalty in ride-hailing services in Malaysia. Using the Structural Equation Modeling (SEM) method, data from 332 respondents were analyzed to understand the dynamics between these variables. The results of the study show that price and service quality significantly affect customer satisfaction, while promotion plays a greater role in improving the perception of service quality which ultimately has an impact on customer loyalty. Service quality is identified as a key factor that determines customer satisfaction and loyalty. The research highlights the importance of competitive pricing strategies, effective promotions, and improved service quality to retain customers in an increasingly competitive ride-hailing market. These findings provide practical guidance for ride-hailing companies in designing strategies to increase customer satisfaction and loyalty.
Analysis of the use of Adjustment Pads in Fine Adjustment of Geometry Settlement in Ballastless Track of Jakarta-Bandung High Speed Train (Case Study: K63+016~K63+035 Tegalega Area, Karawang, West Java) Sinung Tri Nugroho; Heriyanto Wibowo; Salwa Ratu Haifa Hermawan
Jurnal Ilmu Multidisiplin Vol. 3 No. 4 (2025): Jurnal Ilmu Multidisplin (Januari-Maret 2025)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jim.v3i4.2146

Abstract

On the ballastless track K63+016~K63+035 of the Jakarta-Bandung High Speed Railway (JBHSR) there is a decrease in geometry with the category of damage level reaching the limit set according to Regulation No. 11 PT KCIC Year 2023. The event was mostly caused by the irregularity of the lower structure due to dynamic loads. The procedure used is to perform fine adjustment using an adjustment pad according to the regulations listed in SOP No. 17 PT KCIC Year 2021 so that the decline can be overcome. Testing the effectiveness of using adjustment pads on geometry decline through hypothesis testing with the F test and t-test methods can determine how much influence between the two. The results of the analysis obtained a correlation value (ݑ) of 0.965 and a p-value of 0.000 <0.05 indicating that the use of adjustment pads has a very significant effect and a very strong correlation on geometry reduction.

Page 99 of 99 | Total Record : 985

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