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Publicness: Journal of Public Administration Studies
Published by Universitas Negeri Padang
ISSN : 28301714     EISSN : 28300963     DOI : https://doi.org/10.24036/publicness.v1i1
Core Subject : Social,
Social Sciences
PUBLICNESS: Journal of Public Administration Studies ISSN 2830-1714 (Print) ISSN 2830-0963 (Electornic) is a peer-reviewed scientific and open access journal published by Universitas Negeri Padang. The journal is dedicated to disseminating the conceptual thoughts, ideas, and research results that have been achieved in the area of public administration, public policy and public service management – translating theory for practice and practice into theory. PUBLICNESS: Journal of Public Administration Studies is a truly global journal in scope, covering developed, emerging and transitional states, nonprofit and nongovernmental organizations, and all areas of public activity. We welcome theoretical, analytical, quantitative, qualitative, empirical, and practitioner-based, as well as individual country-based, region-based, and especially comparative works.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 223 Documents
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Implementasi Identitas Kependudukan Digital (IKD) di Kota Tangerang: Analisis Implementasi Kebijakan Model George C. Edwards III Hasanah, Rifatul; Handayani, Riny
PUBLICNESS: Journal of Public Administration Studies Vol. 4 No. 4 (2025): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v4i4.315

Abstract

The low activation rate of the Digital Population Identity (IKD) remains a challenge in the digitalization of population administration at the local level. In Tangerang City, IKD activation reached only 2.06% (28,173 users) in 2023 and increased to 4.45% (62,364 users) in 2024, which is still far below the national target of 25%. This study aims to analyze the implementation of the IKD program in Tangerang City using George C. Edwards III’s policy implementation model, which includes the aspects of communication, resources, disposition, and bureaucratic structure. This research employs a qualitative approach with data collection techniques consisting of in-depth interviews, observation, and documentation involving policy implementers as well as IKD users and non-users. The findings indicate that communication among policy implementers has functioned relatively well; however, public communication remains uneven and has not been able to enhance public understanding and trust. Human resources, facilities, and technological support are considered adequate, but transparency regarding personal data security remains a major weakness. The disposition of implementers reflects positive attitudes, yet it has not produced a meaningful impact on increasing public participation. The bureaucratic structure has supported implementation through clear coordination, although it has not been strengthened by specific local standard operating procedures. The novelty of this study lies in the finding that the low level of IKD activation is more strongly influenced by limitations in policy communication and low public trust in data security rather than by technical factors alone.
Implementasi Program Bantuan Sosial di Lingkungan Pemasyarakatan: Studi Kasus UPT Pemasyarakatan Kanwil Ditjenpas Jawa Timur Faiz Alfianshah, Ardi; Sebastian Iskandar, Irvan
PUBLICNESS: Journal of Public Administration Studies Vol. 4 No. 4 (2025): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v4i4.316

Abstract

This study aims to analyze the implementation of social assistance programs at the Technical Implementation Unit (UPT) of Corrections within the East Java Regional Office of the Directorate General of Corrections using the Van Meter and Van Horn policy implementation model. This study uses a qualitative approach with data collection through interviews with structural officials and implementing officers at Correctional Technical Implementation Units, documentation studies, and policy reviews. The analysis focuses on six implementation variables, namely policy standards and objectives, resources, characteristics of the implementing organization, inter-organizational communication, implementer disposition, and social, economic, and political conditions. The results show that the implementation of social assistance programs has been active in most UPTs, mainly through the utilization of local potential and integration with inmate rehabilitation programs. However, implementation still faces obstacles in the form of the absence of standard operating procedures, budget constraints, variations in the determination of target recipients, and weak vertical communication between the UPT and the regional office level. These findings indicate that the implementation of social assistance programs in correctional facilities tends to be a local initiative and has not been institutionalized in policy. Therefore, more operational derivative policies, strengthened coordination, and integration of recipient data are needed so that social assistance programs can be implemented consistently, sustainably, and on target.
Analisis Dimensi Kualitas Pelayanan Publik di Era Otonomi Daerah: Studi Kasus Kantor Camat Sinaboi Asro Alfayadh, Dinda; Museliza, Virna; Rahmah, Sitti
PUBLICNESS: Journal of Public Administration Studies Vol. 4 No. 3 (2025): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v4i3.283

Abstract

Subdistrict is a government agency directly under the regency, so it can be said that the success of development also depends on the extent of participation of the local community and the subdistrict government apparatus in planning the development. In addition to being the implementer and planner of community service programs in administrative and population matters, which are the authority of the subdistrict. The Sinaboi Subdistrict Office in Rokan Hilir Regency is a regional apparatus that carries out regional autonomy and assistance matters in the subdistrict to meet the lack of adequate facilities and infrastructure in the subdistrict area. The objective is to analyze the quality and effectiveness of services at the Sinabo Subdistrict Office Sinaboi Subdistrict Office, Rokan Hilir Regency. This research uses a qualitative descriptive method, with data obtained from observations, interviews, and documentation. The results of the research show that, overall, the quality and effectiveness of services at the Sinaboi Subdistrict Office are very good. This is indicated by the results of interviews with community members in Sinaboi Subdistrict, Rokan Hilir District. The service quality is very good, easy, and fast. The community greatly appreciates the services provided by the Sinaboi Subdistrict Office, which greatly supports the ease of service at the Sinaboi Subdistrict Office in Rokan Hilir District.
Implementasi Nilai-Nilai Organisasi untuk Meningkatkan Kinerja Lembaga Publik Fitriyani, Indah; Amanatun Suryani, Dewi
PUBLICNESS: Journal of Public Administration Studies Vol. 4 No. 4 (2025): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v4i4.311

Abstract

The application of organizational values is important in human capital management in order to drive performance to be more competitive in achieving company goals. This study aims to determine the implementation of the 5C values (Commitment, Competence, Communicative, Collaborative, Customer Focus) and identify the supporting and inhibiting factors. The research method used is descriptive qualitative. Data collection was conducted through observation, documentation, and interviews. The results show that the implementation of commitment and competence values has been optimal, as indicated by employee responsibility and capability. However, the values of communication, collaboration, and customer focus are still not optimal due to the awkwardness and challenges faced by each individual. The supporting factors for the implementation of the 5C values are SOPs, environment, spirituality, discipline, and concern, while the inhibiting factors are length of service and generational characteristics. Morning briefings are effective in building communication and need to be maintained. Efforts to improve the implementation of values include performance appraisals, rewards or sanctions, internal company training, and periodic evaluations, which are expected to have a positive impact on work culture and bridge the gap between employees and the company in improving future performance.
Pelaksanaan Program Desa Cerdas dalam Mendukung Pembangunan Digitalisasi di Nagari Bunga Pasang Salido Kabupaten Pesisir Selatan Zulman, Anita; Jumiati, Jumiati
PUBLICNESS: Journal of Public Administration Studies Vol. 4 No. 4 (2025): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v4i4.333

Abstract

This study aims to analyze the implementation of the smart village program in supporting digitalization development in Nagari Bunga Pasang Salido. This study uses a qualitative approach with descriptive methods, literature review, as well as interviews, observations, and documentation. The research findings show that the implementation of the smart village program is seen through 5 dimensions, including implementing all plans, policies that have been formulated and established, completing all the necessary needs and tools and who will implement the smart village program in the village. This program has been implemented in the form of accompanying activities in the program consisting of digital ambassadors, digital cadres, village officials, capacity building through various trainings. However, in its implementation it cannot be said to have achieved its full objectives and has not run optimally, this is seen in the lack of facilities and infrastructure to support community training activities, digitalization-based service governance and publication updates on the village website which are still minimal and the lack of networking or cooperation to support the sustainability of the program. Therefore, it is necessary for the optimal implementation of the program by encouraging technological progress in the village government sector, forming an adaptive, innovative, and participatory society in sustainable village development. Support from all parties, including local governments, non-governmental organizations, and the private sector, is essential to realizing smart villages.
Collaborative Governance dalam Pengembangan Gig Economy di Kota Padang Taufik Riyadi, Muhammad; Eriyanti, Fitri
PUBLICNESS: Journal of Public Administration Studies Vol. 4 No. 4 (2025): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v4i4.335

Abstract

This study analyzes the collaborative governance in the development of the gig economy in Padang City, as well as identifying its supporting and inhibiting factors. Using a descriptive qualitative method, data was collected through interviews, observations, and documentation from the Department of Manpower and Industry (DISNAKERIN), the Department of Cooperatives and UMKM (DISKOP & UMKM), and gig workers. The results show that collaborative governance has begun through the active role of local government as a facilitator and accelerator, evident from relevant job training programs, business guidance, digital marketing support, and facilitation of capital access. However, the involvement of non-governmental actors such as academics and NGOs in policy formulation is still limited, and long-term formal collaboration structures need to be developed. Key supporting factors include government initiatives, the attractive flexibility of gig work, and the utilization of digital technology and networks. Meanwhile, inhibiting factors include regulatory uncertainty and platform policies that disadvantage workers, lack of legal and social protection, operational and economic constraints for gig workers, limited local government budgets, and low digital literacy among UMKM and marginalized communities. This study concludes that strengthening cross-sector collaboration, formulating more comprehensive regulations, and improving digital literacy are crucial for creating an inclusive and sustainable gig economy ecosystem in Padang City.
Peran Civil Society dalam Perumusan RPJPD Provinsi Sumatera Barat 2025-2045 Marwansyah, Marwansyah; Zetra, Aidinil; Ekha Putera, Roni
PUBLICNESS: Journal of Public Administration Studies Vol. 4 No. 3 (2025): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v4i3.354

Abstract

The drafting of the 2025–2045 West Sumatra Provincial Long-Term Development Plan (RPJPD) requires the substantive involvement of civil society organizations (CSOs) to ensure democratic, high-quality, and sustainable development planning. The role of CSOs is important given the strong socio-cultural character of West Sumatra, particularly the value of “bulek aia dek mufakat” which emphasizes deliberation in decision-making. This study aims to analyze the role of CSOs in the agenda for drafting the 2025–2045 West Sumatra Provincial RPJPD. The method used is qualitative research with an intrinsic case study approach. Informants were selected using purposive sampling, while data analysis was conducted based on the informants' perspective (emic) validated through data triangulation. The researcher used policy advocacy theory in this study. The results show that the role of CSOs in the formulation of the RPJPD can be divided into three categories: zero participation, token participation, and delegated participation. The findings show that most CSOs still have a low level of participation, while substantive participation is only carried out by a handful of CSOs. Of the forty-three (43) organizations invited, only about five (5) CSOs are officially registered with the West Sumatra Provincial Kesbangpol Agency. In general, the role of CSOs in regional development planning is not yet optimal and is still normative-administrative in nature, Meanwhile, CSOs are required to increase their advocacy capacity in order to defend the public interest and ensure that their ideas are integrated into planning documents, particularly the 2025–2045 West Sumatra RPJPD.
Efektivitas Teknologi OSS dalam Peningkatan Pelayanan Publik di DPMPTSP Kabupaten Pasaman Barat Sebastian, Dhanny; Zetra, Aidinil; Ekha Putera, Roni
PUBLICNESS: Journal of Public Administration Studies Vol. 4 No. 3 (2025): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v4i3.355

Abstract

Online Single Submission (OSS) is a digital-based licensing system designed to simplify and accelerate public service delivery. In West Pasaman Regency, OSS is mandatory for business actors with significant investment values. However, its implementation continues to face several challenges, including low digital literacy among users, limited system integration across government agencies, and service delivery that does not meet established time standards. These issues have generated dissatisfaction and resistance from service users. This study aims to evaluate the effectiveness of OSS utilization in public service delivery at the Investment and One-Stop Integrated Service Office (DPMPTSP) of West Pasaman Regency and to identify the factors hindering its implementation. The research adopts a qualitative descriptive approach, employing in-depth interviews, documentation, and field observations. Data analysis is conducted using the Technology Acceptance Model (TAM 1) proposed by Fred Davis (1989), focusing on perceived usefulness and perceived ease of use. Informants were selected through purposive sampling, involving 14 representatives from service users and relevant government agencies. The findings reveal that OSS has not been implemented effectively. The system is perceived as providing limited benefits and being difficult to use, particularly for small business actors. These constraints have led to low levels of trust and system utilization. Enhancing OSS effectiveness requires technical improvements, increased digital literacy, and stronger institutional support.
Pengaruh Efektivitas Kebijakan Fintech Terhadap Inklusi Keuangan Pelaku UMKM di Kota Padang Fitri Azzahra, Rahma; Saputra, Boni
PUBLICNESS: Journal of Public Administration Studies Vol. 4 No. 4 (2025): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v4i4.359

Abstract

This study aims to analyze the effectiveness of financial technology (fintech) policies on the financial inclusion of MSMEs in Padang City by identifying causal mechanisms and quantifying their contribution. The research method used an associative quantitative approach, with probability sampling techniques and simple random sampling of 100 MSME respondents, a structured questionnaire tested for validity and reliability, and simple linear regression analysis in SPSS version 26. The results show that the effectiveness of fintech policies has a positive and significant effect on the financial inclusion of MSME players with a regression coefficient of 0.786, a t-value of 13.931, a significance of 0.000, and a coefficient of determination of 66.4%, indicating that increasing the effectiveness of fintech policies through regulatory strengthening, stakeholder coordination, and technology adaptation will improve access to and utilization of digital financial services. The implications of this study provide strategic recommendations for regulators to strengthen monitoring of policy implementation at the local level, for local governments to intensify digital financial literacy programs and the provision of technological infrastructure, and for fintech providers to develop products that are more accessible to the micro MSME segment to achieve equitable and sustainable financial inclusion.
Analisis Relasi Kekuasaan dan Kesenjangan Kewenangan antar Stakeholder dalam Pengelolaan Sampah di TPA Cipeucang Kota Tangerang Selatan Shabira, Luthfia; Yudi Muhtadi, TB.; Prasetyo, Eko
PUBLICNESS: Journal of Public Administration Studies Vol. 5 No. 1 (2026): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v5i1.324

Abstract

This study examines stakeholder dynamics in waste management at the Cipeucang Landfill and analyzes how institutional roles, interests, and authority structures shape policy implementation. The research was conducted from January to April 2025 at the landfill site and the South Tangerang City Environmental Agency. Using a descriptive qualitative approach, data were collected through in-depth interviews with officials from the Environmental Agency (DLH), managers of the Technical Implementation Unit (UPT), landfill workers, and community representatives, supported by observation and document analysis. The findings reveal that the waste management crisis stems primarily from relational and institutional fragmentation rather than purely technical limitations. First, a structural disconnection exists between the Environmental Agency as the dominant policy-making authority and the UPT as the operational implementer with limited decision-making power. Second, coordination gaps constrain resource allocation, particularly land expansion and budget optimization. Third, operational innovations such as maggot cultivation demonstrate technical feasibility but remain institutionally marginalized due to weak cross-level integration. The study recommends strengthening coordination mechanisms, clarifying institutional authority, and expanding public participation to foster a more integrated, participatory, and sustainable waste management system.

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