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Jurnal Komunikasi Global (JKG) Program Studi Ilmu Komunikasi, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Syiah Kuala Jln. Tgk. Tanoh Abee, Darussalam, Banda Aceh, 23111
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Jurnal Komunikasi Global
Published by Universitas Syiah Kuala
ISSN : 26147998     EISSN : 2614218X     DOI : -
Core Subject : Humanities, Art, Social,
Arts Humanities Social Sciences
Jurnal Komunikasi Global (JKG) is a peer-reviewed journal organized and published by the Department of Communication Studies, Faculty of Social and Political Sciences (FISIP), Syiah Kuala University. JKG publishes research and review articles promoting various approaches in the field of communication studies limited to mass communication, marketing communication, and intercultural communication (starting from Volume 9(2) 2020). JKG publishes twice a year in June and December. Each volume contains eight research and review articles. JKG is a follow-up journal of Komunikasi Global which was firstly published in 2012. Since 2017, the journal has been published online with the first edition Volume 6(1) 2017. Starting from Volume 7(1) 2018, JKG adopted the IMRAD model for Heading Style and Writing Publication following the Indonesian Ministry of Research and Higher Education regulations. JKG was accredited by Kemenristekdikti RI (SINTA 4) from Volume 7(1) 2018. Since Volume 10 (1) 2021, JKG is accredited with SINTA 3 (SK No.158/E/KPT/2021). Since Volume 9(1) 2020, a new journal template adding article history, citation and some adjustment of font size, header, table format, article history and citation has been initiated to maintain the quality of the publication.
Arjuna Subject : Ilmu Sosial - Komunikasi
Articles 147 Documents
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Tipologi Hate Speech di Twitter Terkait Kebijakan Pemerintah Selama Pandemi COVID-19 Dian Rousta Febryanti; Zaki Khudzaifi Mahmud; Santika Vania Putri; Fira Magfira Ovalia; Yashinta Sekarwangi
Jurnal Komunikasi Global Vol 11, No 2 (2022)
Publisher : Program Studi Ilmu Komunikasi FISIP Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (698.381 KB) | DOI: 10.24815/jkg.v11i2.26733

Abstract

Kebijakan yang dibuat oleh pemerintah selama pandemi COVID-19 telah memicu kritik dari banyak pihak dalam bentuk ujaran kebencian. Penelitian ini bertujuan untuk memetakan tipologi atau tema dari ujaran kebencian di Twitter yang ditujukan kepada pemerintah Indonesia mengenai kebijakan yang dibuat selama pandemi COVID-19, sekaligus frekuensi dan pola dari ujaran kebencian yang muncul pada periode Mei – Juli 2020. Penelitian ini menggunakan metode analisis isi dengan data berupa Tweet berbahasa Indonesia di Twitter. Analisis didasarkan pada kata kunci yang didapat secara deduktif dari dataset Indonesian Abusive and Hate Speech Twitter Text. Analisis komputasional menggunakan Python menghasilkan sebanyak 1.042 cuitan bernada ujaran kebencian. Analisis manual menghasilkan 94 cuitan dengan empat tipologi hate speech yang dominan, yaitu personal attack, dehumanisasi, provokasi, dan stereotip negatif. Sasaran hate speech kepada pemerintah ditemukan ditujukan kepada tiga golongan, yakni presiden Joko Widodo, pemerintah pusat, dan pemerintah daerah secara umum. The policies established by the government during the COVID-19 pandemic have sparked criticism from the public in the form of hate speech. This research aims to map the typology and theme of hate speech towards the Indonesian government regarding the policies made during the COVID-19 pandemic as well as the frequencies and patterns of hate speech during May-July 2020. This research conducted a content analysis of tweets in Indonesian on Twitter. The analysis was based on keywords obtained deductively from the Indonesian Abusive and Hate Speech Twitter Text Dataset. The first computational analysis using Phyton obtained 1,042 tweets containing hate speech. The second manual analysis resulted in 94 tweets with four typologies of hate speech: personal attack, dehumanization, provocation, and negative stereotype. This research also found that hate speech mainly targeted three parties, President Joko Widodo, the central government, and the regional government.
Representasi Perempuan dalam Film Ayat-Ayat Cinta Rosnandar Romli; Mella M. Roosdinar; Aat Ruchiat Nugraha
Jurnal Komunikasi Global Vol 7, No 2 (2018)
Publisher : Program Studi Ilmu Komunikasi FISIP Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (521.663 KB) | DOI: 10.24815/jkg.v7i2.11239

Abstract

Film as part of mass communication has a considerable influence on the formation of opinions that occur in society. One of the best-selling films in 2008 was the film Ayat-Ayat Cinta. This research was carried out with assumptions about the existence of ideological battles that took place in a media discourse and representation of women in a film. The purpose of this research was to find out the representation of women in the film Ayat-Ayat Cinta through events in film stories that were commodified by cinematographers and audiences. The type of research method used is qualitative descriptive research analyzing media content with critical discourse analysis methods by Sara Mills. The research was conducted by dissecting the text in the film, looking at the subject-object position and the producer-reader position in climax scenes, to see how women are represented in the scenes. The results showed that the film still uses male perspectives in viewing the events; women are still represented more as objects than subjects; women are still viewed from the perspective of other parties (mostly men); the film leads the audience to identify themselves with male figures; and this film still affirms the patriarchal ideology
Proses Komunikasi Interpersonal dalam Ta'aruf di Kota Banda Aceh Ridwansyah Ridwansyah
Jurnal Komunikasi Global Vol 7, No 1 (2018)
Publisher : Program Studi Ilmu Komunikasi FISIP Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (504.029 KB) | DOI: 10.24815/jkg.v7i1.10566

Abstract

Ta'aruf is an introductory method in Islam between men and women who want to find their partner to get married. Due to some strict barriers to know the opposite sex, ta'aruf becomes a solution in knowing the prospective partner before marriage. This study focused on the ta'aruf process before marriage and described the process of the interpersonal communication developments. It aims to analyze the process of the interpersonal communication of married couples through ta'aruf in Banda Aceh. Social Penetration Theory was used to explain the stage of the relationship development in ta'aruf. Data were collected using interviews with five married couples undergoing ta'aruf process who were selected with purposive sampling technique. The results of this study indicated that couples who performed ta'aruf only went through the orientation stage. This is due to the constraints in ta'aruf limiting the process of interpersonal communication they underwent. The exploratory affective exchange, affective exchange, and stable exchange they experienced after they got married.
Tahapan Komunikasi Terapeutik Dokter pada Pasien di Klinik Kecantikan Dara Aulia Rachmat; Leila Mona Ganiem
Jurnal Komunikasi Global Vol 9, No 1 (2020)
Publisher : Program Studi Ilmu Komunikasi FISIP Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (295.266 KB) | DOI: 10.24815/jkg.v9i1.16107

Abstract

Sebagai fungsi klinikal utama dalam membangun hubungan, komunikasi dokter-pasien penting dilalui dengan tahapan proses yang memungkinkan tercapainya tujuan pelayanan kesehatan yang baik.  Penelitian ini bertujuan mengetahui proses komunikasi dokter kepada pasien di klinik kecantikan dengan merujuk pada empat tahap komunikasi terapeutik yang dikembangkan oleh Stuart dan Sundeen. Keempat tahap komunikasi terapeutik tersebut meliputi tahap persiapan, perkenalan, kerja, dan terminasi. Penelitian ini menggunakan penelitian kualitatif. Teknik pengumpulan data penelitian ini menggunakan wawancara dan observasi partisipasi terhadap dua orang dokter dan dua orang pasien. Hasil penelitian menunjukkan bahwa pada tahap persiapan dan perkenalan, dokter menggunakan tahapan komunikasi terapeutik sesuai yang dikembangkan oleh Stuart dan Sundeen. Pada tahap kerja, panduan komunikasi terapeutik kurang dijalankan dengan baik. Pada tahap terminasi, dokter membuat pasien memiliki ketergantungan pada dokter melalui pelayanan konsultasi yang lebih intens menggunakan aplikasi WhatsApp. Pasien secara intens dapat memperoleh saran-saran terkait masalah kulit dan dokter dapat memantau kondisi pasien atau menyarankan untuk kembali berkonsultasi. As the main clinical function in building relationships, the communication between doctors and patients is significant to be done through various stages to achieve respectable health services. This study aims to find out the communication process between doctors and patients in beauty clinics by referring to the four stages of therapeutic communication developed by Stuart and Sundeen. The four phases of therapeutic communication include preparation, introduction, working, and termination. This research used a qualitative approach by employing interviews with and participatory observation of two doctors and two patients. The results showed that at the preparatory and introductory stages, doctors applied therapeutic communication stages as suggested by Stuart and Sundeen. In the working stage, therapeutic communication guidelines did not implement properly. At the termination stage, the doctor made the patient dependent on the doctor through a more intense consultation service using WhatsApp. The patients could intensely obtain suggestions related to skin problems, while the doctors were more likely to encourage the patients to make an appointment with them again.
A Multimodal Text Analysis of K-Pop Fans Representation on Indonesia Film Television Ranny Rastati
Jurnal Komunikasi Global Vol 11, No 1 (2022)
Publisher : Program Studi Ilmu Komunikasi FISIP Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (621.34 KB) | DOI: 10.24815/jkg.v11i1.24788

Abstract

K-Pop has become a global phenomenon that affects Indonesian pop culture. K-Pop contributes various inspirations for Indonesian pop culture products, including television shows. In January 2021, Indonesian film television (FTV) entitled Bagaimana Menyadarkan Istriku yang Terlalu Terobsesi K-Pop (How to Remind My K-Pop-Obsessed Wife) went viral on social media. The FTV received criticism for its depiction of K-Pop fans which was considered excessive and incorrect. The study examines how Indonesian-made FTV represents K-Pop fans in the FTV. The research was conducted with multimodal text analysis. The scene that includes K-Pop fan activity was selected based on the five levels of fan activities by Henry Jenkins. Those scenes indicated four fan activities: modes of reception, critical and interpretive practice, consumer activism, and alternative social community. The scenes were then analyzed by seeing the relation between visual (image) and audio (dialog) modes using the relation between modes by Bogucki. The analysis showed some inaccuracies in K-Pop fan activities, such as the use of K-Pop terms, pronunciation, merchandise, fashion, and hairstyle, were found. The FTV storyline focused on affairs and marriage issues. K-Pop was merely used to attract audience interest and to reach more viewers. K-Pop telah menjadi fenomena global yang mempengaruhi budaya pop Indonesia. K-Pop menyumbangkan berbagai inspirasi untuk produk budaya pop Indonesia, termasuk acara televisi. Pada Januari 2021, film televisi Indonesia (FTV) berjudul Bagaimana Menyadarkan Istriku yang Terlalu Terobsesi K-Pop menjadi viral di media sosial. FTV tersebut menuai kritik karena dinilai berlebihan dan tidak tepat dalam menggambarkan sosok penggemar K-Pop. Penelitian ini bertujuan untuk mengkaji bagaimana FTV buatan Indonesia merepresentasikan penggemar K-Pop di FTV tersebut. Penelitian dilakukan dengan analisis teks multimodal. Adegan yang mencakup aktivitas penggemar K-Pop dipilih berdasarkan lima tingkat aktivitas penggemar oleh Henry Jenkins. Adegan-adegan tersebut menunjukkan empat aktivitas penggemar: mode penerimaan, praktik kritis dan interpretatif, aktivisme konsumen, dan komunitas sosial alternatif. Adegan kemudian dianalisis dengan melihat hubungan antara mode visual (gambar) dan audio (dialog) menggunakan hubungan antar mode oleh Bogucki. Hasil analisis menemukan beberapa ketidakakuratan dalam aktivitas penggemar K-Pop, seperti penggunaan istilah K-Pop, pengucapan, merchandise, fesyen, dan gaya rambut. Jalan cerita FTV ini berfokus pada perselingkuhan dan masalah pernikahan. Isu K-Pop hanya digunakan untuk menarik minat penonton dan menjangkau lebih banyak penonton.
Crisis Responsibility Impact on Customer Loyalty Eiger through Post-Crisis Reputation Sinjaya Kusuma; Cendera Rizky A. Bangun
Jurnal Komunikasi Global Vol 10, No 2 (2021)
Publisher : Program Studi Ilmu Komunikasi FISIP Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (311.413 KB) | DOI: 10.24815/jkg.v10i2.22616

Abstract

PT Eigerindo Multi Produk is a company that produces outdoor, travel, and riding equipment. In early 2021, Eiger was hit by a crisis that many concluded was a failed PR activity. Eiger formed a crisis responsibility by providing feedback and creating a discount program for the audience. The purpose of this study was to determine whether the crisis responsibility affected the loyalty of Eiger customers with a post-crisis reputation as an intervening variable. This study uses an explanatory quantitative approach involving 265 samples selected using non-probability purposive sampling technique with criteria that sample must know this case and have used Eiger products. This study uses path analysis as a data measurement technique to prove whether there is a relationship between the variables in this study. Path analysis was carried out using the AMOS 26 tool. The results showed that a post-crisis reputation was a partial-mediation intervening variable. The direct effect in this study is more prominent than the indirect effect. PT Eigerindo Multi Produk merupakan perusahaan yang memproduksi alat-alat outdoor, travel, dan riding. Pada awal 2021, Eiger sempat dilanda krisis dikarenakan pemberian surat keberatan kepada beberapa Youtuber yang memiliki kualitas video yang kurang baik. Hal ini banyak disimpulkan sebagai salah satu aktivitas PR yang gagal. Untuk menghadapi krisis ini, Eiger memuat beberapa tanggapan dan membuat program diskon kepada khalayaknya sebagai bentuk dari tanggung jawab krisis tersebut. Tujuan penelitian ini adalah untuk mengetahui apakah tanggung jawab krisis tersebut berpengaruh terhadap loyalitas pelanggan Eiger dengan reputasi pasca-krisis sebagai variabel mediator. Penelitian ini menggunakan pendekatan kuantitatif eksplanatif yang melibatkan 265 sampel yang dipilih menggunakan Teknik non-probability sampling, purposive sampling dengan kriteria sampel yang harus mengetahui kasus krisis Eiger serta pernah menggunakan produk Eiger. Penelitian ini menggunakan path analysis sebagai teknik pengukuran data untuk membuktikan apakah ada hubungan antar variabel yang ada di dalam penelitian ini. Path analysis yang dilakukan menggunakan bantuan perangkat AMOS 26. Hasil penelitian menunjukkan bahwa reputasi pasca-krisis sebagai variabel intervening yang bersifat partial-mediation. Pengaruh langsung dalam penelitian ini lebih besar dibandingkan pengaruh tidak langsung.
Otoritas Komisi Penyiaran Indonesia dalam Pengaturan Isi Siaran Dian Sukmawati; Ade Armando
Jurnal Komunikasi Global Vol 8, No 2 (2019)
Publisher : Program Studi Ilmu Komunikasi FISIP Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (392.933 KB) | DOI: 10.24815/jkg.v8i2.14774

Abstract

Although the Indonesian Broadcasting Commission (KPI) supervised all of the television programs, there are a lot of programs getting a warning because of breaking the rule of P Broadcasting Code of Conduct (P3) and Broadcasting Program Standard (SPS). Focusing on program Pagi-Pagi Pasti Happy, this research investigated the authority of KPI in terms of being a watchdog of television content in Indonesia. This research deployed political economy theory because it has studied not only media analysis in general but also the problems faced by the media industry and who controlled media. To criticize the authority of KPI in maintaining a code of conduct over the broadcasting content, three KPI’s commissioners, two television program representatives, and a media observer were interviewed. Based on interviews, the researcher found that dialogue preferred by KPI in supervising the television content confirmed that the current KPI’s commissioner has compromised with private television stations. KPI is more likely to support the existing television business system nowadays to gain maximum profit for the media investor. The findings suggest that role as KPI’s commissioner has been used to gain more power in the future.
Rekayasa Sosial dalam Fenomena Save LGBT Gunawan Saleh; Muhammad Arif
Jurnal Komunikasi Global Vol 6, No 2 (2017)
Publisher : Program Studi Ilmu Komunikasi FISIP Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (439.587 KB)

Abstract

This research will explore the existence of social engineering agenda in phenomenon SAVE LGBT. This phenomenon is actually a classical social problem. Due to the fact that homosexual and lesbian problems existed in the days of prophets long before humans became familiar with modern civilization Lately in the 20th century the development of civilization is increasingly alarming with the emergence of the idea of freedom of work, expression, and even freedom in terms of sexuality in the name of Human Rights (HAM). A group of people tried with various attempts to legalize themselves using the Human Rights Act. This research will discuss social engineering in the phenomenon of SAVE LGBT. It uses qualitative approach by conducting in-depth interviews with eight informants. The results show that social engineering is clearly visible where a group of people trying to voice SAVE LGBT with the meaning of their behavior must get the same protection. But in fact, SAVE said more to give the right to life and not discriminated and to give them help to return to its nature. Then there is a mistake in understanding the Law on Human Rights, which is only a small group who voiced rights as human beings but they do not see the right to life of most people who reject the LGBT behavior.
Transformasi Makna Ta’aruf di Era Digital Eda Elysia; Emeraldy Chatra; Ernita Arif
Jurnal Komunikasi Global Vol 10, No 1 (2021)
Publisher : Program Studi Ilmu Komunikasi FISIP Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (501.246 KB) | DOI: 10.24815/jkg.v10i1.19717

Abstract

Kehadiran internet memberikan alternatif bagi setiap individu untuk mencari pasangan hidup (jodoh) tanpa harus bertatap muka. Penelitian bertujuan untuk menganalisis pergeseran makna yang terjadi dalam proses ta’aruf yang dijalani oleh pria dan wanita yang sudah menikah serta individu yang sedang menjalani ta’aruf. Penelitian kualitatif ini fokus untuk menggali tahapan hubungan komunikasi interpersonal dalam proses ta’aruf melalui analisis data Interpretative Phenomenological Analysis. Informan penelitian ini terdiri dari tujuh orang, yaitu tiga pasangan yang sudah menikah melalui proses ta’aruf dan satu orang yang sedang menjalani proses ta’aruf di Kota Padang. Informan dipilih dengan teknik purposive sampling. Hasil penelitian ini diperoleh bahwa tahapan dalam proses ta'aruf klasik, antara lain perkenalan, konfirmasi, penjajakan, pertemuan keluarga dan menetapkan hari pernikahan. Tahapan ta'aruf klasik ini bertransformasi dikarenakan konsekuensi teknologi komunikasi. Ta’aruf sudah bisa dilakukan melalui teman, orang tua, saudara maupun media sosial. Ta'aruf online membuat terjadinya pergeseran makna ta'aruf, di mana kesakralan sebuah proses ta’aruf sudah diartikan berbeda walaupun esensinya sama. Saat ini, keseriusan individu dalam menjalani ta’aruf tidak murni karena Allah, melainkan menjadi lifestyle dan sudah menjadi konsumsi publik bahkan kamuflase. The presence of the internet provides an alternative for each individual to find a life partner (mate) without having to meet face to face. This study aims to analyze the shifting of meaning  in the ta'aruf process carried out by married couples and individuals undergoing ta'aruf. This qualitative research focused on exploring the stages of interpersonal communication in ta'aruf using Interpretative Phenomenological Analysis. The informants of this study consisted of seven people, of which three couples were married through the ta'aruf process and one person who was undergoing the ta'aruf process in Padang. Informants were selected by the purposive sampling technique. The results of this study indicated that the stages in the classical ta'aruf process includes an introduction, confirmation, exploration, family gatherings, and setting a wedding day. This classical ta'aruf stage transforms due to the impact of communication technology. Ta'aruf can be done through friends, parents, siblings, and social media. Online ta'aruf makes a shift in the meaning of ta'aruf, where the sacredness of a ta'aruf process has been interpreted differently, although the essence stays the same. At present, the seriousness of individuals in carrying out ta'aruf is not purely due to Allah, but ta’aruf has become a lifestyle, public consumption, and even camouflage.
Hegemoni Hollywood Pada Film American Sniper Melis Tanaka; J. A. Wempi
Jurnal Komunikasi Global Vol 8, No 1 (2019)
Publisher : Program Studi Ilmu Komunikasi FISIP Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (412.601 KB) | DOI: 10.24815/jkg.v8i1.13523

Abstract

Most movies shown in Indonesian cinemas are Hollywood movies. From existing genres, war movies tend to be used by Hollywood to spread their hegemonic practices. American Sniper, which was released in 2014, is one of the examples. The heroic scene acted by the main lead persuades the audience that America has a hero involved in Navy SEALs. This study was qualitative research using a critical paradigm. Hollywood’s hegemony in the film American Sniper (2014) could be understood by elaborating the three dimensions of Critical Discourse Analysis by Norman Fairclough, along with the theory of hegemony by Antonio Gramsci. The result of the research shows that in microanalysis, there are universal and idealist elements such as patriotism, nationalism, and loyalty. Meso analysis found that PT. Omega Film is a registered distributor of Film Censorship Institute (LSF) as part of the Political Society, according to Gramsci, which plays a significant role in the distribution of Hollywood films in Indonesia. Based on the macro analysis, the American Sniper (2014) film is one of the hegemonic practices of Hollywood in the era of neo-conservative that contains American centric.

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