Jurnal Mahasiswa Manajemen dan Akuntansi
Sub Rumpun ILMU EKONOMI Ekonomi Pembangunan Akuntansi Ekonomi Syariah Perbankan Perpajakan Asuransi Niaga (Kerugian) Notariat Bidang Ekonomi Lain Yang Belum Tercantum Sub Rumpun ILMU MANAJEMEN Manajemen Manajemen Syariah Administrasi Keuangan (Perkantoran, Pajak, Hotel, Logistik, Dll) Pemasaran Manajemen Transportasi Manajemen Industri Manajemen Informatika Kesekretariatan Bidang Manajemen Yang Belum Tercantum
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<![CDATA[Pengaruh Dimensi Kualitas Pelayanan Terhadap Kepuasan Konsumen Mcdonald’s Darmo Surabaya ]]>
<![CDATA[Agnes Martalina Gasmi]]>;
<![CDATA[Harsono Teguh]]>;
<![CDATA[Achmad Daengs GS]]>;
<![CDATA[Bambang Karnain]]>;
<![CDATA[Sugiharto Sugiharto]]>;
<![CDATA[Rina Dewi]]>;
<![CDATA[I Gede Wiyasa]]>
<![CDATA[ Jurnal Mahasiswa Manajemen dan Akuntansi Vol. 2 No. 2 (2023): Oktober : Jurnal Mahasiswa Manajemen dan Akuntansi ]]>
Publisher : <![CDATA[Fakultas Ekonomi Universitas 45 Surabaya ]]>
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DOI: 10.30640/jumma45.v2i2.2008
<![CDATA[This study aims to see the effect of service quality on customer satisfaction at McDonald Darmo Surabaya. This type of research is quantitative with information described in the form of numbers as a tool to obtain information regarding what is known. The population used is McDonald Darmo Surabaya consumers with a sample of 100 people determined through the use of purpsove sampling. The results obtained show that service quality significantly affects customer satisfaction at McDonald Darmo Surabaya, through the t test obtained a sig value of 0.000 (<0.05) which indicates the hypothesis for service quality at McDonald Darmo Surabaya has a significant effect on customer satisfaction at McDonald Darmo Surabaya is accepted. Then through the coefficient of determination test, a value of 0.720 or 72.0% is obtained which reflects the dimensions of service quality in influencing consumer satisfaction, namely 28%, while the rest is influenced by external variables.]]>
<![CDATA[Pengaruh Gaya Kepemimpinan, Motivasi Dan Disiplin Kerja Terhadap Kinerja Karyawan (Studi Kasus Pada PT. Profilia Indotech Surabaya) ]]>
<![CDATA[Moch Indrawan]]>;
<![CDATA[Bambang Karnain]]>;
<![CDATA[Achmad Daengs GS]]>;
<![CDATA[Sugiharto Sugiharto]]>;
<![CDATA[Diana Zuhro]]>
<![CDATA[ Jurnal Mahasiswa Manajemen dan Akuntansi Vol. 2 No. 2 (2023): Oktober : Jurnal Mahasiswa Manajemen dan Akuntansi ]]>
Publisher : <![CDATA[Fakultas Ekonomi Universitas 45 Surabaya ]]>
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DOI: 10.30640/jumma45.v2i2.1517
<![CDATA[This study aims to determine the effect of leadership style, motivation and work discipline on the performance of PT.Profilia Indotech Surabaya employees. The type of research used is quantitative and information is collected through questionnaires. The sample in this study are employees of PT. Profilia Indotech Surabaya as many as 37 respondents. The analytical method used is descriptive analysis with SPSS 25 application tools namely validity analysis, reliability analysis, multiple linear regression analysis, multicollinearity, heteroscedasticity, normality, hypothesis testing (t test and F test) and the coefficient of determination (R2). The results show that leadership style partially has a significant influence on employee performance, with a significance value of α = 0.00 <0.05 with a tcount greater than ttable -4.368> -2.03452. Motivation partially has a significant influence on employee performance, with a significance value of α = 0.00 <0.05 with a tcount greater than ttable 23.861> 2.03452. Discipline partially has a significant influence on employee performance, with a significance value of α = 0.02 <0.05 with a tcount greater than ttable 3.378> 2.03452. And simultaneously leadership style, motivation and discipline have a significant influence on employee performance, with a significance value of α = 0.00 <0.05 with a Fcount value greater than Ftable 193.850> 2.89. From this study is that the variables of leadership style, motivation and work discipline have a significant effect on employee performance.]]>
<![CDATA[Pengaruh Insentif Dan Motivasi Terhadap Kinerja Karyawan Pada PT Sentral Koneksi Internasional ]]>
<![CDATA[Ngono Citra Zippora]]>;
<![CDATA[Harsono Teguh S]]>;
<![CDATA[Achmad Daengs GS]]>;
<![CDATA[Sugiharto Sugiharto]]>;
<![CDATA[Bambang Karnain P]]>
<![CDATA[ Jurnal Mahasiswa Manajemen dan Akuntansi Vol. 2 No. 2 (2023): Oktober : Jurnal Mahasiswa Manajemen dan Akuntansi ]]>
Publisher : <![CDATA[Fakultas Ekonomi Universitas 45 Surabaya ]]>
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DOI: 10.30640/jumma45.v2i2.1525
<![CDATA[This study aims to determine how much influence incentives and motivation have on employee performance at PT Sentral Kontak Internasional. Human resources have a very important role for the company to achieve the set targets. PT Sentral Kontak Internasional provides incentives as a trigger to increase motivation on employee performance. This type of research is quantitative, this study uses the entire population / saturated sample, namely as many as 50 respondents. Of the 50 respondents, 32 were male and 18 were female. The sampling technique for this study used a questionnaire with a sample of 50 people. This study used multiple linear regression testing with the SPSS 26 data processing application. The results showed that the incentive variable had a partial effect on employee performance with the result t calculated on the incentive variable (X1) showing the number 2.614. The calculated t value is greater than t table or 2.614 > 2.011. Motivation has a partial effect on Employee Performance at PT Sentral Kontak Internasional with the t-count on the Motivation variable (X2) showing the number 11.819. The calculated t value is greater than t table or 11.819 > 2.011. Then motivation (X2) has a partial effect on employee performance. The results of the F test count the simultaneous test of Incentives (X1) and Motivation (X2) on Employee Performance (Y) with a result of 84.284. The calculated F value is greater than the F table or 84.284 > 3.20. It can be concluded that incentives (X1) and motivation (X2) have a significant effect on employee performance (Y) simultaneously.]]>
<![CDATA[Analisis Pengukuran Waktu Kerja Dan Beban Kerja Mental Guna Menentukan Jumlah Tenaga Kerja Yang Optimal Pada PT. Papan Jaya Lumajang ]]>
<![CDATA[Kristian Mangku Setyo Panjaitan]]>;
<![CDATA[Harsono Teguh S]]>;
<![CDATA[Achmad Daengs GS]]>;
<![CDATA[Sugiharto Sugiharto]]>;
<![CDATA[Bambang Karnain]]>;
<![CDATA[Rina Dewi]]>
<![CDATA[ Jurnal Mahasiswa Manajemen dan Akuntansi Vol. 2 No. 2 (2023): Oktober : Jurnal Mahasiswa Manajemen dan Akuntansi ]]>
Publisher : <![CDATA[Fakultas Ekonomi Universitas 45 Surabaya ]]>
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DOI: 10.30640/jumma45.v2i2.1528
<![CDATA[PT. Papan Jaya is one of the textile industries that produces ply wood in large quantities. A significant increase in the number of requests forces companies to be able to compete with other companies, so an increase in productivity is needed. The company experienced several periods of non-fulfilment of production targets. Given the problems that occur, this research will calculate the analysis of working time and mental workload on the workforce in order to optimize the workforce. This type of research uses the Work Sampling method to calculate normal time and standard time, NASA-TLX is useful for knowing the value of the mental workload of the workforce, and Work-load Analysis to optimize the workforce. The results of the Work Sampling method obtained a total production time of 70.41 minutes by considering the Performance Rating and Allowance value. The NASA-TLX method results in the majority of the workforce having a high workload value. The mental workload value with the highest value was 86 on the hot press machine (Operator 9) while the lowest mental workload value was 55 on the rotary machine (Operator 4). As well as the results of the Workload Analysis method, the mixing machine part and the cutting machine part need to add 2 workers and the trimming part needs to reduce 1 worker. From these results, the workforce at PT. Papan Jaya, which originally consisted of 18 workers, after being calculated, the results obtained were 21 workers.]]>
<![CDATA[Penyusunan Anggaran Komprehensif Sebagai Alat Perencanaan Dan Pengendalian Laba Pada PT. X Di Sidoarjo ]]>
<![CDATA[Putri Septiowati Rahayu]]>;
<![CDATA[Diana Zuhroh]]>;
<![CDATA[Tjandra Wasesa]]>;
<![CDATA[Wiratna Wiratna]]>;
<![CDATA[Sutini Sutini]]>;
<![CDATA[Heri Toni Hendro P]]>
<![CDATA[ Jurnal Mahasiswa Manajemen dan Akuntansi Vol. 2 No. 2 (2023): Oktober : Jurnal Mahasiswa Manajemen dan Akuntansi ]]>
Publisher : <![CDATA[Fakultas Ekonomi Universitas 45 Surabaya ]]>
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DOI: 10.30640/jumma45.v2i2.1530
<![CDATA[This research was conducted at PT. X in Sidoarjo is a company engaged in the snack food industry. The purpose of conducting this research is to find out and analyze the preparation of the sales budget as a means of planning and controlling profits.The data used will be analyzed using qualitative methods, namely this research begins with data collection, observation and analysis of documents related to the object of research and ends with drawing conclusions. The data collection technique used is by interviewing and observing the company's activities.Based on the research conducted at the company, a problem was found, namely that it could be seen that the control carried out by PT. X related to the operational activity of selling snacks is not optimal, this is because the company does not yet have work standards or work targets which are manifested in the form of plans to prepare a sales budget and costs related to operational sales of the company's products.]]>
<![CDATA[Evaluasi Sistem Informasi Akuntansi Penjualan Terhadap Pengendalian Penerimaan Kas Pada PT. IMS Di Surabaya ]]>
<![CDATA[Diana Citra Wati]]>;
<![CDATA[Heri Toni Hendro P]]>;
<![CDATA[Diana Zuhroh]]>;
<![CDATA[Wiratna Wiratna]]>;
<![CDATA[Tjandra Wasesa]]>;
<![CDATA[Sutini Sutini]]>
<![CDATA[ Jurnal Mahasiswa Manajemen dan Akuntansi Vol. 2 No. 2 (2023): Oktober : Jurnal Mahasiswa Manajemen dan Akuntansi ]]>
Publisher : <![CDATA[Fakultas Ekonomi Universitas 45 Surabaya ]]>
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DOI: 10.30640/jumma45.v2i2.1532
<![CDATA[This research was conducted at PT. IMS is a moving company Distributor of traditional herbal medicine. The purpose of conducting research This is to analyze the sales accounting information system against. Cash receipts to reduce errors that occur. The data used will be analyzed by qualitative methods, namely analysis Descriptive which uses a description to support the analysis with ffocuses on the problems that occur in detail and only using descriptive explanations in the form of sentences. Data collection technique. The method used is by way of interviews with the head of division and oobserving company activities based on research conducted at the company. The discovery of several problems, namely credit sales systems and procedures as well the recording of accounts receivable is not systematic. So there is some confusion between receivables that have been paid and those that have not been paid. System maintenance expected to expedite the company’s operational activities and minimize mistakes that can harm the company.]]>
<![CDATA[Pengaruh Strategi Pemasaran 4P Terhadap Keputusan Pembelian Produk Pulsa21 Di Kabupaten Gresik ]]>
<![CDATA[Winda Sari]]>;
<![CDATA[Bambang Karnain P]]>;
<![CDATA[Achmad Daeng GS]]>;
<![CDATA[Sugiharto Sugiharto]]>;
<![CDATA[Rina Dewi]]>
<![CDATA[ Jurnal Mahasiswa Manajemen dan Akuntansi Vol. 2 No. 2 (2023): Oktober : Jurnal Mahasiswa Manajemen dan Akuntansi ]]>
Publisher : <![CDATA[Fakultas Ekonomi Universitas 45 Surabaya ]]>
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DOI: 10.30640/jumma45.v2i2.1533
<![CDATA[This study aims to determine the effect of the 4P marketing strategy on purchasing decisions for Pulses21 products in Gresik district. This type of research used is quantitative research. The population in this study was around 15,000 people with a sample of 100 respondents. Data was collected through questionnaires and observation methods. The data analysis technique used is the classical assumption test which consists of a normality test, multiple linear regression analysis, and hypothesis testing, namely the t test, F test, and the coefficient of determination (R²). The results of the data analysis obtained a simple linear equation Y=1.198+0.196X1+0.457X2+(-0.078X3)+0.315X4+0.267. The conclusion that can be drawn from this study is that the marketing strategy variable price and promotion have a significant influence on purchasing decisions while the product and place variables do not have a significant influence on purchasing decisions. This is evident from the t count > t table, namely for the price variable 4.224> 1.985 with a significance value of 0.001˂0.05 and the promotion variable 2.964˃1.985 with a significance value of 0.004˂0.05, while for the product variable it is 1.581˂1.985 with a significance value of 0.117˃0.05 and the place variable -0.722˂1.985 with a significance value of 0.472˃0.05. And the results of the F test analysis obtained a calculated F value of 65.069 which was greater than the F table of 2.47 and an F significance of 0.001 which was smaller than 0.05. The calculation results for the R2 value are 0.733 which means that the 4P variables have an influence on purchasing decisions of 73.3%, while the remaining 26.7% is influenced by other variables not examined in this study.]]>
<![CDATA[Pengaruh Kualitas Pelayanan Dan Citra Produk Terhadap Loyalitas Pelanggan Pengguna Kartu Telkomsel Di Wilayah Surabaya ]]>
<![CDATA[Nadya Vicky]]>;
<![CDATA[Bambang Karnain]]>;
<![CDATA[Achmad Daengs GS]]>;
<![CDATA[Sugiharto Sugiharto]]>;
<![CDATA[Rina Dewi]]>
<![CDATA[ Jurnal Mahasiswa Manajemen dan Akuntansi Vol. 2 No. 2 (2023): Oktober : Jurnal Mahasiswa Manajemen dan Akuntansi ]]>
Publisher : <![CDATA[Fakultas Ekonomi Universitas 45 Surabaya ]]>
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DOI: 10.30640/jumma45.v2i2.1535
<![CDATA[This study aims to determine the effect of service quality and product image on Telkomsel customer loyalty in Surabaya. The research method used is a quantitative method. Collecting data using a questionnaire distributed to the population of all Telkomsel card users in the Surabaya area, because this population is unlimited or the population cannot be determined with certainty. So this study uses a sample with the Lemeshow formula, namely 100 respondents. The data analysis technique used is the classical assumption test which consists of a normality test, heteroscedasticity test, multicollinearity test and multiple linear regression analysis, as well as hypothesis testing, namely the coefficient of determination test, f test, t test.The results of the research based on the resulting tests show that service quality and product image have a significant influence on Telkomsel customer loyalty in Surabaya, one of which is evidenced by the results of the coefficient of determination that the correlation between customer loyalty and all independent variables (service quality and product image) R -Square of 0.653 means that 65.3% variation or change in customer loyalty is jointly influenced by service quality and product image while the remaining 34.7% variation or change in customer loyalty is caused by other variables not included in this study.]]>
<![CDATA[Pengaruh Pemahaman Teori Dasar Investasi, Modal Minimal, Dan Motivasi Terhadap Minat Berinvestasi Pada Generasi Milenial Area Surabaya Gresik ]]>
<![CDATA[Dewi Putri Rahmawati]]>;
<![CDATA[Bambang Karnain]]>;
<![CDATA[Achmad Daengs GS]]>;
<![CDATA[Sugiharto Sugiharto]]>;
<![CDATA[I Gede Wiyasa]]>
<![CDATA[ Jurnal Mahasiswa Manajemen dan Akuntansi Vol. 2 No. 2 (2023): Oktober : Jurnal Mahasiswa Manajemen dan Akuntansi ]]>
Publisher : <![CDATA[Fakultas Ekonomi Universitas 45 Surabaya ]]>
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DOI: 10.30640/jumma45.v2i2.1536
<![CDATA[The purpose of this study was to determine the effect of understanding the basic theory of investment, minimum capital and motivation on the millennial generation's interest in investing in the capital market. The millennial generation in this study focuses on young investors, aged between 17 to 35 years who live in Surabaya and Gresik and have active investment accounts of 50 people. The type of research used is quantitative. Information was collected through a questionnaire. The analytical method used is descriptive analysis, validity analysis, reliability analysis, multiple linear regression analysis, normality, hypothesis testing (T test and F test) and deretmination coefficient (R²). The results of the study show that the variable knowledge of basic investment theory results from t count > t table (2.138 > 2.012) and results t count > t table minimum capital variable (2.887 > 2.012) meaning that these two variables have a positive and significant effect on millennial generation investment interest in the capital market. While the motivational variable results t count > t table (-0.085 > -2.012) is negative, meaning that the motivational variable does not significantly influence the interest in investing in the millennial generation. From the results of the multiple regression test, the results are Y=4.095+ 0.203X1+ 0.653X2+ (-0.10X3)+ 0.363. The results of the F test obtained F count > F table (26.933 > 2.81).]]>
<![CDATA[Pengaruh Beban Kerja, Reward Dan Punishment Terhadap Kinerja Karyawan Cafe Gubuk Wringin Gresik ]]>
<![CDATA[Moch Adam Fahmiansyah]]>;
<![CDATA[Achmad Daengs GS]]>;
<![CDATA[Bambang Karnain]]>;
<![CDATA[Sugiharto Sugiharto]]>;
<![CDATA[Rina Dewi]]>
<![CDATA[ Jurnal Mahasiswa Manajemen dan Akuntansi Vol. 2 No. 2 (2023): Oktober : Jurnal Mahasiswa Manajemen dan Akuntansi ]]>
Publisher : <![CDATA[Fakultas Ekonomi Universitas 45 Surabaya ]]>
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DOI: 10.30640/jumma45.v2i2.1539
<![CDATA[The purpose of this study is to find out how much influence workload has,reward and punishment on the performance of employees at the Wringin Gresik Gubuk cafe. Human resources must have skills and abilities that support them in completing tasks and responsibilities. With adequate capabilities, human resources carry oult thelir dultiels and relsponsibilitiels elffelctivelly and elfficielntly. Cafel Gulbulk Wringin Grelsik prelselnts a ulniqulel placel concelpt with a rulral atmosphelrel. This typel of relselarch is qulantitativel. Thel popullation of this stuldy welrel elmployelels of thel Wringin Grelsik shack cafel with a total of 40 relspondelnts. Of thel 40 relspondelnts, 22 welrel malel and 18 welrel felmalel. Thel sampling telchniqulel for this stuldy ulseld pulrposivel sampling. Thel nulmbelr of samplels is 40 relspondelnts. Data collelcteld throulgh qulelstionnairels. This stuldy ulseld a linelar relgrelssion telst tool with thel SPSS 19 data procelssing application. Thel relsullts showeld that thel Workload Variablel had a partial elffelct on Elmployelel Pelrformancel with thel relsullt t calcullateld on thel Workload variablel (X1) showing thel nulmbelr 2.041. Thel calcullateld t valulel is grelatelr than t tablel or 2.041 > 2.028.Relward has a partial elffelct on thel Elmployelel Pelrformancel of thel Wringin Gulbulk Cafel with thel relsullts of t coulnt on thel variablel Relward (X2) shows thel nulmbelr 5.309. Thel calcullateld t valulel is grelatelr than t tablel or 5.309> 2.028 . SoRelward (X2) has a partial elffelct on elmployelel pelrformancel. Thel t-coulnt relsullts on thel Pulnishmelnt variablel (X3) show thel nulmbelr 1,. Thel calcullateld t valulel is smallelr than t tablel or 1.059 < 2.028. Pulnishmelnt (X3) has no partial elffelct on Elmployelel Pelrformancel (Y).]]>
