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Journal Research of Social Science, Economics, and Management

jrssem
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Published by CV. Publikasi Indonesia

ISSN : 28076494 EISSN : 28076311 DOI : 10.36418

Core Subject : Social,

Environmental Science

The Journal Research of Social Science, Economics, and Management is a double-blind peer-reviewed academic journal and has open access to social and scientific fields. The journal is published monthly once by CV. Publikasi Indonesia. The Journal Research of Social Science, Economics, and Management provides a means for sustained discussion of relevant issues that fall within the focus and scopes of the journal which can be examined empirically. The journal publishes research articles covering all aspects of including social science, economics, management, law, and education.

Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)

Articles 1,715 Documents

168 169 170 171 172

Analysis of Factors Triggering Impulsive Buying Among Culinary Tourists at the Rahma Waterpark Semedo Cafeteria, Tegal Regency Dinda Maryani Ulva; Khashilan Ditiya Auvaro; Makmur Sujarwo
Journal Research of Social Science, Economics, and Management Vol. 6 No. 1 (2026): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v6i1.1578

This study aims to explore and explain in depth the environmental factors and psychological phenomena that trigger impulse buying behavior in culinary tourism visitors at the Rahma Waterpark Semedo Canteen, Tegal Regency. The approach used in this study was qualitative with an analytical descriptive method. Primary data collection was carried out through direct observation and in-depth interviews with canteen owners and 38 visitor informants who were selected using purposive sampling techniques. Data analysis is applied using a flowing model that includes data reduction, data presentation, and conclusion drawn. The results of the study showed that the majority of visitors were dominated by large family groups and elementary school children who made sudden transactions while resting. The most consistent external factors driving tourists' spontaneous shopping decisions are the atmosphere of the canteen environment that is clean and family-friendly, as well as sensory marketing in the form of the strong aroma of cuisine through the open canteen layout. This combination of stimuli successfully builds a comfortable mood (positive affect), thus loosening cognitive control and collapsing the shopping rationality of visitors in order to get instant emotional satisfaction at tourist sites.

The Effect of Intellectual Capital and Digital Transformation on Financial Performance in Technology Companies in Indonesia for the Period 2022 to 2025 Tiara Cinta Putri Mardani; Tri Gunarsih
Journal Research of Social Science, Economics, and Management Vol. 6 No. 1 (2026): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v6i1.1579

The rapid advancement of digital technology has encouraged technology companies to strengthen their strategic resources and digital capabilities to enhance financial performance. Intellectual capital and digital transformation have become increasingly important factors in developing competitive advantages through effective knowledge management, innovation, operational efficiency, and value creation. This study aimed to examine the effects of intellectual capital and digital transformation on the financial performance of technology-sector companies listed on the Indonesia Stock Exchange (IDX) during the 2022–2025 period. The study employed a quantitative approach using secondary data obtained from the annual reports and audited financial statements of 30 technology companies. The sample was selected using purposive sampling, resulting in a balanced panel dataset comprising 120 firm-year observations. Intellectual capital was measured using the Value Added Intellectual Coefficient (VAIC™) method, digital transformation was proxied by the ratio of intangible assets to total assets, and financial performance was measured using return on assets (ROA) and return on equity (ROE). The data were analyzed using panel data regression in EViews. The results indicated that intellectual capital and digital transformation had positive and statistically significant effects on both ROA and ROE. Firm size, included as a control variable, also had a positive and statistically significant effect on financial performance. These findings indicate that effective management of intellectual capital and investment in intangible resources associated with digital transformation play important roles in enhancing profitability and sustaining the competitiveness of technology companies in Indonesia.

Analysis of Environmental Aspects and Impacts as Reference for Planning Environmental Management System Programs in The Upstream Oil and Gas Industry (Case Study: “X” Area on P Company) Bima Ilham Rubiono; Mas Agus Mardyanto
Journal Research of Social Science, Economics, and Management Vol. 6 No. 1 (2026): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v6i1.1580

Upstream oil and gas industry activities have complex operational characteristics and the potential to generate various significant environmental aspects and impacts. Activities such as drilling, fluid processing, and waste management can affect the quality of water, air, soil, and ecosystems surrounding operational areas. Therefore, a systematic approach is required to identify and evaluate environmental aspects and impacts as a basis for planning effective and sustainable environmental management system (EMS) programs that comply with applicable environmental regulations. This study aimed to analyze environmental aspects and impacts associated with upstream oil and gas operations and formulate priority EMS programs through risk assessment and multi-criteria decision analysis. The methods used included interviews, field observations using questionnaires and checklists, and literature reviews. Data were analyzed descriptively and analytically to identify environmental aspects and impacts based on company policies and applicable regulations, followed by risk assessment using the State-Owned Enterprises risk matrix to determine risk levels. The Analytical Hierarchy Process (AHP) method was also applied to prioritize proposed environmental program plans. The results indicated that P Company’s operational activities involved significant environmental aspects, including air emissions, liquid waste generation, hazardous waste management, noise emissions, potential oil spills, soil and water quality degradation, and contributions to greenhouse gas emissions. Based on the risk assessment results, several activities were categorized as having moderate to high risk levels, particularly those related to hydrocarbon spills and hazardous waste management. The risk controls implemented by the company were effective in reducing environmental risk levels to moderate and low categories.

Employee Performance in the Digital Age: An Analysis of the Influence of Hybrid Working, Digital Competency, Work Engagement, and Work-Life Balance on Private-Sector Employees in Jakarta Fadhil A Putra
Journal Research of Social Science, Economics, and Management Vol. 6 No. 1 (2026): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v6i1.1588

This research was motivated by the shift in work patterns toward flexible work arrangements, such as hybrid working, which have been increasingly adopted by companies in metropolitan cities such as Jakarta. Although hybrid working provides greater flexibility, companies continue to face challenges in maintaining consistent employee performance, particularly in work coordination, team communication, and effective performance monitoring. Furthermore, the successful implementation of hybrid working is influenced by factors such as digital competency, work engagement, and work-life balance. Previous studies have reported mixed findings regarding the relationships between these variables and employee performance. This study aimed to analyze the effects of hybrid working, digital competency, work engagement, and work-life balance on employee performance among private-sector employees in Jakarta. The study employed a quantitative approach through a survey of 250 private-sector employees who implemented hybrid working arrangements. Data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The results indicated that: (1) hybrid working had a positive and significant effect on employee performance; (2) digital competency had a positive and significant effect on employee performance; (3) work engagement had a positive and significant effect on employee performance; and (4) work-life balance had a positive and significant effect on employee performance. This research contributes to the development of studies on employee performance within hybrid work environments and provides practical insights for companies in designing work policies that support employee productivity and well-being.

The Effect of Digital Training and Digital Competencies on Employee Work Productivity at Bank Indonesia in Cirebon Nita Dwi Andini; Editya Nurdiana
Journal Research of Social Science, Economics, and Management Vol. 6 No. 1 (2026): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v6i1.1590

This study aimed to analyze the effects of digital training and digital competency on employee work productivity at Bank Indonesia Cirebon. Digital transformation in the banking sector requires human resource development to adapt to technology-based work systems. This study employed a quantitative associative approach using a survey method involving 60 respondents selected through a saturated sampling technique. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results showed that digital training had a positive and significant effect on work productivity, with a path coefficient of 0.623 (p < 0.05). Digital competency also had a positive and significant effect on work productivity, with a path coefficient of 0.411 (p < 0.05). Simultaneously, both variables explained 66.2% of the variance in employee productivity. These findings indicated that improving the quality of digital training and strengthening digital competency were essential factors in enhancing employee effectiveness, efficiency, and performance in the digital transformation era. This study provides practical implications for organizations in developing structured and sustainable digital training programs to improve employee productivity.

The Effect of Financial Performance Using the DuPont System on Stock Returns for Companies in the Energy Sector Listed on the Indonesia Stock Exchange (IDX) for the 2022–2024 Period Reinata Auliya Rachmandes; Achmad Fauzi; Dwi Handarini
Journal Research of Social Science, Economics, and Management Vol. 6 No. 1 (2026): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v6i1.1602

This study examines the effect of financial performance, measured using the DuPont System—Net Profit Margin (NPM), Total Asset Turnover (TATO), Equity Multiplier (EM), and DuPont Return on Equity (DuPont ROE)—on the stock returns of energy-sector companies listed on the Indonesia Stock Exchange (IDX) during the 2022–2024 period, with Signaling Theory serving as the theoretical framework. The study employs a quantitative approach involving a population of 89 energy-sector companies. Using purposive sampling, 68 companies comprising 204 firm-year observations were selected, with the final sample reduced to 195 observations after outlier treatment. Stock returns were calculated based on realized returns over an event window of five trading days before and five trading days after the publication date of the annual financial statements. Panel data regression analysis was performed using EViews 12, with the Common Effect Model (CEM) selected based on the Chow test and Lagrange Multiplier test results. The t-test results indicate that NPM, TATO, and EM have no statistically significant effect on stock returns, whereas DuPont ROE has a positive and statistically significant effect. The adjusted R² value of 6.03% indicates that the four variables explain only a small proportion of the variation in stock returns, while the remaining variation is attributable to other factors not included in the model, such as fluctuations in global energy commodity prices. These findings suggest that, when examined individually, the components of the DuPont System provide insufficient explanatory power regarding stock returns.

Restructuring The Performance Management of Security Service Enterprises (BUJP) Through The Balanced Scorecard Approach: A Critical Analysis of Strategies to Mitigate Staff Turnover and Enhance Operational Discipline at PT Gitra Sandi Borlak Dimas Kuncoro Yekti; Olivia Tiara; Cedaryana Cedaryana
Journal Research of Social Science, Economics, and Management Vol. 6 No. 1 (2026): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v6i1.1630

The security outsourcing industry in Indonesia faces persistent challenges including high employee turnover, field discipline issues, and demanding SLA fulfillment for personnel substitution. PT Gitra Sandi Borlak, a strategic Security Services Business Entity (BUJP) managing security portfolios in healthcare and manufacturing sectors, has experienced significant business growth yet continues to receive recurring client complaints regarding personnel instability and operational discipline. This research aims to formulate a reconstruction of the performance management system in Security Services Business Entities (BUJP), with an empirical locus on PT Gitra Sandi Borlak, using the Balanced Scorecard (BSC) framework. The security outsourcing industry faces structural challenges in the form of high employee turnover rates, discipline issues in the field, and demands for the speed of fulfillment of Service Level Agreements (SLAs) for personnel substitution from corporate clients. Through an analytical descriptive qualitative method that integrates operational data with qualitative in-depth interview data with top management and operational users, this study explores causal relationships across four BSC perspectives. The results of the analysis show that operational problems at the customer level are rooted in the need to reconstruct the pillars of the Learning and Growth Perspective, especially related to human capital retention and standardization of the compensation system. The strategic recommendations are directed at the digitization of GPS-based real-time patrol monitoring and the restructuring of the ongoing coaching program to reduce turnover below the critical tolerance threshold of 10% per annum to secure long-term financial profitability stability.

Cover Design as Value Co-Creation: Its Impact on Consumer Purchase Intention Within the Framework of Service-Dominant Logic Rudi Suprianto; Sandy Wahyudi; Bisma Jatmika Tisnasasmita; Teofilus Teofilus; Hastuti Naibaho
Journal Research of Social Science, Economics, and Management Vol. 6 No. 1 (2026): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v6i1.1631

The rapid development of digital technology has transformed consumer behavior, including learning activities. Although the use of digital media in education continues to increase, notebooks remain an essential learning tool for students. This condition encourages manufacturers to focus not only on product functionality but also on visual design as a means of enhancing consumer appeal. This study aims to examine the effects of cover design and product quality on consumers' purchase intention toward notebooks, with consumer engagement and promotion serving as mediating variables. A quantitative research approach was employed using a survey of 400 senior high school students in East Java, Indonesia, selected through purposive sampling. Data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS 4 software. The findings reveal that cover design does not have a direct effect on purchase intention but has a positive and significant effect on consumer engagement and promotion. Furthermore, consumer engagement fully mediates the relationship between cover design and purchase intention. Product quality and promotion also have positive and significant effects on purchase intention. These findings reinforce the Service-Dominant Logic (SDL) perspective, which argues that product value is created not only through physical attributes but also through consumer engagement in the process of value co-creation. This study contributes theoretically by extending the application of SDL to the context of low-involvement products. It also provides managerial implications for notebook manufacturers by recommending consumer insight-driven design strategies tailored to different market segments, supported by effective promotional activities and consistent product quality.

Development of an AI-Based Prototype for Integrating Design and Cost Estimation in the Early Stages of Residential Construction: A Design Thinking Approach and Adoption Validation Rinaldy Bonarahma; Sahat Hutajulu
Journal Research of Social Science, Economics, and Management Vol. 6 No. 1 (2026): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v6i1.1634

Small and medium-sized construction businesses are increasingly required to provide faster, clearer, and integrated early-stage services for residential clients. However, many SME contractors still manage design briefing, preliminary cost estimation, and proposal preparation through sequential handovers, informal knowledge, and manual coordination. This article examines how artificial intelligence (AI)-based design-to-cost prototypes can support early-stage decision-making in SME residential construction. The research used an applied design research approach with Design Thinking for the development of prototypes and UTAUT3 models adapted for adoption validation. Qualitative data is collected through a focus group discussion with homeowners and the internal functions of the construction, then translated into problem formulations, How Might We question, and prototype needs. The resulting prototype integrates guided briefing, AI-based layout creation, historical cost estimates per square meter, and a design-cost compromise dashboard. The survey of 105 respondents was analyzed using PLS-SEM. The model explains a 67.8% variation in adoption intent. Social Influence and Personal Innovation significantly affect Adoption Intentions, while Performance Expectations, Business Expectations, and Enabling Conditions are insignificant. The findings show that the early adoption of AI in SME residential construction depends not only on the perception of usability, but also on organizational support and individual openness to innovation.

Analysis of the Service Connection Process Flow to Achieve Increased Electricity Sales Using an Application Design Ayyub Nasrah Atmadja; Noviyanti Santoso
Journal Research of Social Science, Economics, and Management Vol. 6 No. 1 (2026): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v6i1.1642

The telecommunications industry is crucial for social and economic growth in the digital era, with Indonesia's fixed broadband market expanding rapidly amid intensifying competition among ISPs. PT Telkom Indonesia's Indihome, as market leader with 11,329,973 subscribers in 2025, faces declining market share, which has decreased by an average of 5.13% annually over the past three years to approximately 64%. This study integrates the ISP Service Quality model and Customer Satisfaction Index (CSI) framework to examine how Network Quality, Customer Service, Information Quality, Security, Brand Image, Customer Expectations, Perceived Value, Perceived Price, and Perceived Service Quality affect customer satisfaction and loyalty. Using PLS-SEM with 431 respondents. The results indicate that the proposed model demonstrates a satisfactory level of fit, with an SRMR value of 0.077. The direct effect analysis reveals that NQ, CS, and IQ have positive and significant effects on PSQ. Within the CSI framework, BI, EX, PV, and PSQ are found to have positive and significant effects on CSI, whereas SR and PR do not exhibit significant effects. The findings further indicate that Customer Satisfaction serves as the primary determinant of Customer Loyalty, as evidenced by its positive and significant relationship with Customer Loyalty. In addition, Network Quality and Customer Service emerge as the most influential determinants in shaping Perceived Service Quality within the ISP context, while Customer Expectations represent the strongest determinant of Customer Satisfaction. These findings are expected to provide strategic insights into enhancing service quality and strengthening Customer Loyalty in the increasingly competitive fixed broadband market.

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Zidnal Falah

Contact Email jurnalcomserva@gmail.com

Phone +6285322218207

Journal Mail Official muhammadzidnal31@gmail.com

Editorial Address Jl. Ki Ageng Tapa (Perumahan Pondok Mutiara Gegunungan Blok F9) RT 3, RW Gegunungan, Sumber, Kab. Cirebon, Jawa Barat.

Location Kab. cirebon, Jawa barat INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

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Abstract

Contact Name
Zidnal Falah

Contact Email
jurnalcomserva@gmail.com

Phone
+6285322218207

Journal Mail Official
muhammadzidnal31@gmail.com

Editorial Address
Jl. Ki Ageng Tapa (Perumahan Pondok Mutiara Gegunungan Blok F9) RT 3, RW Gegunungan, Sumber, Kab. Cirebon, Jawa Barat.

Location
Kab. cirebon,

Jawa barat

INDONESIA