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E-JRM
Published by Universitas Islam Malang
ISSN : 23026200     EISSN : -     DOI : 10.33474
Core Subject : Economy,
Economics, Econometrics & Finance
E-JRM : Elektronik Jurnal Riset Manajemen merupakan salah satu jurnal publikasi ilmiah yang diterbitkan oleh Fakultas Ekonomi Dan Bisnis , Universitas Islam Malang dengan nomor ISSN 2302-6200 yang memiliki fokus keilmuan pada bidang Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sumber Daya Manusia, Manajemen Operasional Manajemen Strategi, dan Kewirausahaan. E-JRM : Elektronik Jurnal Riset Manajemen telah terindeks pada Google Scholar, Crossref, Garuda (Garba Rujukan Digital), Dimension, and registered in ICI (Index Copernicus International). Secara umum, artikel-artikel yang diterbitkan oleh E-JRM : Elektronik Jurnal Riset Manajemen merupakan karya ilmiah yang memberikan kontribusi bagi pengembangan dan penyebaran ilmu pengetahuan di bidang manajemen dan bisnis. Pembaca utama E-JRM : Elektronik Jurnal Riset Manajemen adalah akademisi, mahasiswa, praktisi, pebisnis, pemasaran, manajemen keuangan, dan mereka yang tertarik dengan manajemen dan bisnis.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 9 Documents
 1 
Search results for , issue "eJrm Vol. 10 No. 05 Agustus 2021" : 9 Documents clear
Pengaruh Leverage, Likuiditas, Profitabilitas, Ukuran Perusahaan, Dan Tingkat Pertumbuhan Perusahaan Terhadap Kebijakan Dividen (Studi Empiris Pada Perbankan Yang Terdaftar Di Bursa Efek Indonesia Tahun 2017-2019) Vika Septirini; Ronny Malavia Mardani; Ety Saraswati
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 05 Agustus 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

AbstractThis study to analyze the effect of leverage, liquidity, profitability, company size, and company growth rate on dividend policy in banks listed on the Indonesia Stock Exchange in 2017-2019. In this study, there are 5 (five) independent variables, namely leverage is proxied by debt to equity ratio (DER), liquidity is proxied by current ratio (CR), profitability is proxied by return on assets (ROA), company size, and company growth rate. The dependent variable in this study is dividend policy proxied by the dividend payout ratio (DPR). The population in this study were all banking companies listed on the Indonesia Stock Exchange (IDX) for the 2017-2019 period with a total of 44 banking companies. Sampling technique using purposive sampling method obtained a sample of data as many as 11 banking companies. The research data collection method uses the method of data documentation. The data analysis technique in this study used panel data regression with software eviews 9. The results showed that partially DER had a negative and insignificant effect on DPR. CR and Size each have a positive and non-significant effect. ROA and growth have a negative and significant effect on the DPR. Keywords: leverage, debt to equity ratio (DER), liquidity, current ratio (CR), profitability, return on assets (ROA), firm size, firm growth rate, dividend policy, dividend payout ratio (DPR).
Pengaruh Mutu Pelayanan Dan Harga Terhadap Kepuasan Pengunjung Ah Khafid Fiqih A; Budi Wahono; Khalikussabir Khalikussabir
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 05 Agustus 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

AbstractThis study aims to determine the effect of service quality and price on visitor satisfaction, the sample of this study is Mystic Coffee visitors. Data collection using a questionnaire, data analysis using validity test, reliability test, normality test, multiple linear analysis, F statistic test and t statistic test, coefficient of determination test in IBM Social Sciences Statistical Package (SPSS) Version 16.0From the results of calculations with SPSS which is a variable of service quality and price simultaneously and significantly to visitor satisfaction. While partially the service quality and price variables have a positive and significant effect on visitor satisfaction. Keywords: Effect of Service Quality and Price on Visitor Satisfaction
Pengaruh Kualitas Pelayanan, Kualitas Produk Dan Harga Terhadap Kepuasaan Pelanggan (Study Kasus Pada Pelanggan Kedai Sarijan Coffee Jl. Simpang Gajayana No 69 Kel. Merjosari Kec. Lowokwaru Kota Malang) Ahmad Amirudin Masykuri; Afi Rahmat Slamet; Fahrurrozi Rahman
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 05 Agustus 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

AbstractThis research was conducted at Kedai Sarijan Coffee Jl. Gajayana intersection No 69 Kel. Merjosari Kec. Lowokwaru Malang City. This type of research is explanatory research with a quantitative approach. The purpose of this study was to determine the effect of service quality, product quality and price on customer satisfaction. The independent variables used are service quality, product quality and price, while the dependent variable is customer satisfaction. The sample used in this study were 78 respondents who were customers of Kedai Sarijan Coffee Jl. Gajayana intersection No 69 Kel. Merjosari Kec. Lowokwaru Malang City. The data collection technique used a questionnaire. The analysis method used is the instrument test, multiple linear regression analysis, classical assumption test, determination test, f test and t test using computer software SPSS 16.0 data processing. The results of this study indicate that service quality affects customer satisfaction, product quality affects customer satisfaction and price affects customer satisfaction. Service quality, product quality and price simultaneously affect customer satisfaction. Keywords: Service Quality, Product Quality, Price, Customer Satisfacti
Pengaruh Quality Of Work Life (Qwl), Komunikasi Dan Organizational Citizenship Behavior (Ocb) Terhadap Kinerja Karyawan Pada PDAM Kota Malang Ita Kurniawati; Abdul Kodir Djaelani; Khalikussabir Khalikussabir
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 05 Agustus 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

AbstractGood performance in terms of quality and quantity enables the vision, mission and goals of the organization to be achieved. The purpose of this study was to examine the influence of Quality of Work Life, Communication and Organizational Citizenship Behavior on Performance at PDAM Malang City. This type of research uses a quantitative approach. From the results of this study, the following results were obtained: (1) simultaneously, the variables of Quality of Work Life, Communication and Organizational Citizenship Behavior had a significant positive effect on performance. (2) partially, the variable Quality of Work Life has a significant positive effect on performance. (3) the communication variable has a significant positive effect on performance. (4) Organizational Citizenship Behavior variable has a significant positive effect on performance. This means that the higher the level of Quality of Work Life, Communication and Organizational Citizenship Behavior, the higher the performance. And vice versa, the lower the level of Quality of Work Life, Communication and Organizational Citizenship Behavior, the lower the performance. Keyword : Quality of Work Life, Communication, Organizational Citizenship Behavior and  Performance
Pengaruh Kualitas Produk, Kualitas Layanan Dan Kepercayaan Pelanggan Terhadap Loyalitas Pelanggan (Survei Pada Pelanggan Kopi Kampoeng Jl. Raya Dermo No. 87 Dau Malang) David Mujibur Rohman; Budi Wahono; M. Khoirul ABS
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 05 Agustus 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

AbstractThis study aims to determine the effect of product quality, service quality and trust on customer loyalty, the sample of this study were customers from Kampoeng coffee shops. Data collection using a questionnaire, data analysis using validity test, reliability test, normality test, multiple linear analysis, F statistic test and t statistic test, coefficient of determination test in IBM Social Sciences Statistical Package (SPSS) Version 16.0From the results of calculations with SPSS which are variables of product quality, service quality, trust have a simultaneous and significant effect on customer loyalty. While partially the variables of product quality, service quality and customer trust have a positive and significant effect on customer loyalty. Keywords: Quality Of Product, Quality Of Service Customer Trust Customer Loyalty
Pengaruh Kepemimpinan Islami, Budaya Organisasi, Dan Religiusitas Terhadap Kinerja Karyawan Di Koperasi Simpan Pinjam Dan Pembiayaan Syariah Darumafatihil Ulum (KSPPS DMU JATIM) Pasuruan Iis Nabila; Nur Hidayati; Eka Farida
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 05 Agustus 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstact Employee performance, both in quality and quantity, enables the vision, mission and goals of the organization to be achieved. The purpose of this study was to analyze the influence of Islamic leadership, organizational culture and religiosity on employee performance at KSPPS DMU Jatim Pasuruan. The population in this study was 95, and all of them were taken as samples. By using multiple linear analysis, the following results are obtained: simultaneously, the variables of Islamic leadership, organizational culture and religiosity have a significant positive effect on employee performance. partially, Islamic leadership variables, and organizational culture have a significant positive effect on employee performance. While the religiosity variable has no significant positive effect on employee performance. Keywords : Islamic Leadership, Organizational Culture, Religiosity, Employee Performance
Pengaruh Organizational Citizenship Behavior, Employee Engagement, Dan Budaya Organisasi Terhadap Kinerja Karyawan Pada PDAM Kota Malang Dewi Irawati; Hadi Sunaryo; Fahrurrozi Rahman
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 05 Agustus 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract This study aims to determine how the influence of Organizational Citizenship Behavior, Employee Engagement, and Organizational Culture on Performance at PDAM Malang City. This type of research uses a quantitative approach. The data analysis technique used in this research is multiple linear regression. From the results of this study, the following results were obtained: the independent variable that was most appreciated was the organizational culture variable because it had the highest average value, simultaneously the variables Organizational Citizenship Behavior, Employee Engagement, and Organizational Culture had a significant positive effect on performance, Organizational Citizenship Behavior had a significant positive effect on performance. significant positive on performance, employee engagement variable has a significant positive effect on performance, organizational culture variable has a significant positive effect on performance. Keywords: Organizational Citizenship Behavior, Employee Engagement, Organizational Culture, Performance.
Pengaruh Motivasi Kerja, Gaya Kepemimpinan Dan Disiplin Kerja Terhadap Kinerja Di Kepengurusan Organisasi Ikatan Mahasiswa Lamongan (IKAMALA) – Malang Raya Faizal Mubarok; Hadi Sunaryo; M. Khoirul ABS
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 05 Agustus 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

AbstractThis study aims to determine the effect of work motivation, leadership style and work discipline on performance, the sample of this research is the management of the IKAMALA organization. To collect data using a questionnaire, to analyze data using validity test, reliability test, normality test, multiple linear analysis, F statistic test and t statistic test, coefficient of determination test in IBM Social Sciences Statistical Package (SPSS) Version 16.0From the results of calculations with SPSS which is a variable of Work Motivation, Leadership Style and Work Discipline have a simultaneous and significant effect on purchasing decisions. While partially the variables of Work Motivation, Leadership Style and Work Discipline have a positive and significant effect on performance. Keywords: Work Motivation; Leadership Style; Work Discipline; Performance
Pengaruh Kepemimpinan Transformasional, Budaya Organisasi, Perilaku Organisasi Terhadap Kinerja Karyawan (Pada PT. Inkor Bola Pacific Pasuruan) Lista Sefti Anggraeni; Muhammad Ridwan Basalamah; Eka Farida
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 05 Agustus 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract This study aims the effect of Transformational Leadership, Organizational Culture, Organizational Behavior have on Employee Performance. Studies at PT. Inkor Bola Pacific in the Pasuruan Regency area. In this study amounted to 70 respondents. The sampling technique used non-probability sampling technique. The sampling method is, employees who work at PT. Pasuruan Pacific Football Inkor. To find out the data that will be studied later, this study uses a questionnaire to find out more about the opinions of employees by filling in the statements that have been attached to the questionnaire. In addition, this research uses SPSS measuring instrument to test data in the form of instrument testing, multiple linear regression analysis, classical assumption testing, and hypothesis testing. From this study resulted in several conclusions stating that the variables of Transformational Leadership, Organizational Culture, Organizational Behavior have a joint effect on the performance of employees of PT. Pasuruan Pacific Football Inkor. While partially transformational leadership affects employee performance, organizational culture affects employee performance, and organizational behavior affects employee performance.Keywords: Influence, Transformational Leadership, Organizational Culture,    Organizational Behavior, Employees

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