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Jouska: Jurnal Ilmiah Psikologi
Published by Universitas Medan Area
ISSN : -     EISSN : 28305833     DOI : https://doi.org/10.31289
Core Subject : Social,
Social Sciences
Jouska: Jurnal Ilmiah Psikologi is focused on the publication of the results of scientific research related to fields. This article is published in the internal and external academic community of the University of Medan Area (UMA) especially in the field of Psychology. Published articles are the results of research articles, studies, or critical and comprehensive scientific studies on important issues related to the field of Psychology. Publication in February and August.
Arjuna Subject : Psikologi - Psikologi (Lain-Lain)
Articles 60 Documents
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Hubungan Beban Kerja Dengan Stres Kerja Pada Karyawan PT. Kemuning Group Medan Delorenzo Purba, Diatei Yozeff; Chandra, Andy
Jouska: Jurnal Ilmiah Psikologi Vol 4, No 2 (2025): Jouska: Jurnal Ilmiah Psikologi Agustus
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jsa.v4i2.6566

Abstract

This study aims to analyze the relationship between workload and work stress in employees of PT. Kemuning Group Medan. The background of the research is based on the phenomenon of increasing demands on company productivity which is often not proportional to the physical and psychological capacity of employees, thus giving rise to symptoms of work stress. The study used a quantitative approach with a correlational method and involved the entire active employee population of 93 people through a total sampling technique. Data was obtained using a four-level Likert scale-based questionnaire that had been tested for validity and reliability, then analyzed by Pearson's Product Moment correlation test through the SPSS program. The results of the descriptive analysis show that the level of workload and work stress of employees is in the high category. Furthermore, the correlation test showed a significant positive relationship with the value of Rxy = 0.809 (p 0.05), where workload contributed 65.4% to work stress. These findings confirm that overload is the dominant factor affecting employee work stress. Practically, the results of the study recommend the need for workload management, stress intervention programs, and social support in the work environment to maintain employee well-being and productivity.
Hubungan Antara Konformitas Dengan Kenakalan Remaja Pada Siswa/I di SMA N 1 Sinunukan kurniawan, Bambang; Dalimunthe, Hairul Anwar
Jouska: Jurnal Ilmiah Psikologi Vol 4, No 2 (2025): Jouska: Jurnal Ilmiah Psikologi Agustus
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jsa.v4i2.5285

Abstract

The purpose of this study was to determine the correlation between conformity and juvenile delinquency among students at SMA 1 Sinunukan. This research method uses quantitative methods. The population of this study was 467 students, and the sample in this study was students who had records of juvenile delinquency at SMA N 1 Sinunukan, with a total of 199 students. The researcher used a purposive sampling technique. The results showed that there was a positive correlation between conformity and juvenile delinquency in students at SMA N 1 Sinunukan seen from the coefficient value (Rxy) = 0.578 with p = 0.000 0.050, meaning the hypothesis that there is a positive correlation between conformity and juvenile delinquency is acceptable. Likewise, with the value of the determinant coefficient (R^2) for students/I who have a value of 0.334, this is equivalent to 33.4%, meaning that the conformity of these students/I contributes 33.4% to students at SMA 1 Sinunukan. Conformity with juvenile delinquency among students at SMA 1 Sinunukan is relatively high, due to the empirical mean value being greater than the hypothetical mean value.
Hubungan Antara Perilaku Agresif Dengan Kenakalan Remaja di Kelurahan Kwala Begumit Binjai Sari, Devi Wiana; Aziz, Azhar
Jouska: Jurnal Ilmiah Psikologi Vol 4, No 2 (2025): Jouska: Jurnal Ilmiah Psikologi Agustus
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jsa.v4i2.6563

Abstract

Adolescence is a developmental phase that is prone to deviant behavior, one of which is juvenile delinquency. This phenomenon not only harms individuals, but also has an impact on social security. One of the factors believed to be closely related to juvenile delinquency is aggressive behavior, both verbal and physical. This study aims to determine the relationship between aggressive behavior and juvenile delinquency in Kwala Begumit Binjai Village. The research uses a quantitative approach with a correlational design. The study population was 247 adolescents, with 88 people as samples through purposive sampling techniques based on criteria of having committed delinquency in the past year. The instrument is in the form of the Likert scale which is compiled based on the aspects of Hurlock (1980) and Berkowitz (2005). Data analysis was carried out with Pearson's Product Moment correlation after going through validity, reliability, normality, and linearity tests. The results showed a very strong positive relationship between aggressive behavior and juvenile delinquency (r = 0.983; p 0.05), with a contribution of 93.1%. This proves that the higher the aggressive behavior, the higher the level of delinquency. Therefore, aggressive control through parenting, peer influence, and social intervention is needed to prevent juvenile delinquency.
Analisis Faktor-Faktor yang Mempengaruhi Self-Disclosure di Media Sosial pada Mahasiswa Psikologi Universitas Medan Area Fortuna, Dewi; Aisyah, Siti
Jouska: Jurnal Ilmiah Psikologi Vol 4, No 2 (2025): Jouska: Jurnal Ilmiah Psikologi Agustus
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jsa.v4i2.6564

Abstract

This study aims to analyze the factors that influence self-disclosure on social media in Psychology students at the University of Medan Area. The population in this study were psychology students in 2018 with a total of 350 students. The sample was 66 students with the sampling technique using purposive sampling technique. Data was collected through a scale of self-disclosure factors based on the theory of Devito (2014) including: personality, culture, gender, audience, and topic. The method used in this study was a quantitative method. Data were analyzed using factorial analysis with SPSS version 23. Factorial analysis was used in this study to determine the contribution of each factor that influences self-disclosure on social media in Psychology students at the University of Medan Area. Based on the results of the factor analysis, it shows that each factor has a different contribution. The cultural factor has the highest percentage of 24%, the audience factor has a percentage of 24%, the topic factor is 21%, the personality factor has a percentage of 19%, and the gender factor has a percentage of 12%.
Komunikasi Virtual dalam Perspektif Psikologi Komunikasi: Dampak Kognitif, Afektif, dan Behavioral dalam Organisasi Agung Suharyanto; Rahmanita Ginting
Jouska: Jurnal Ilmiah Psikologi Vol 5, No 2 (2026): Jouska: Jurnal Ilmiah Psikologi Agustus
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jsa.v5i2.7083

Abstract

Perkembangan teknologi digital dan perubahan pola kerja setelah pandemi COVID-19 telah mendorong penggunaan komunikasi virtual secara luas dalam berbagai aktivitas organisasi. Komunikasi melalui platform daring tidak hanya mengubah cara individu menyampaikan dan menerima informasi, tetapi juga memengaruhi proses psikologis yang berkaitan dengan pemikiran, emosi, dan perilaku dalam lingkungan kerja. Artikel ini bertujuan untuk menganalisis dampak komunikasi virtual dalam perspektif psikologi komunikasi melalui tiga dimensi utama, yaitu kognitif, afektif, dan behavioral. Artikel ini menggunakan pendekatan kajian konseptual dengan menelaah berbagai konsep dan literatur yang berkaitan dengan psikologi komunikasi, komunikasi organisasi, penggunaan platform daring, dan perubahan pola kerja. Hasil pembahasan menunjukkan bahwa pada dimensi kognitif, komunikasi virtual menuntut individu untuk beradaptasi dengan teknologi, memproses informasi digital, serta memahami pesan dalam kondisi keterbatasan interaksi langsung. Pada dimensi afektif, komunikasi virtual dapat memengaruhi kondisi emosional individu, termasuk munculnya perasaan isolasi, kesepian, stres, kecemasan, dan kelelahan virtual. Sementara itu, pada dimensi behavioral, komunikasi virtual mendorong perubahan pola kerja, kebiasaan komunikasi, fleksibilitas waktu, serta pengembangan keterampilan komunikasi digital. Oleh karena itu, penggunaan komunikasi virtual perlu dikelola secara efektif melalui peningkatan literasi digital, pengaturan intensitas interaksi daring, pengelolaan stres, dan penciptaan keseimbangan antara aktivitas daring dan interaksi sosial langsung. Artikel ini menegaskan bahwa pemahaman terhadap aspek psikologis komunikasi virtual penting untuk mendukung adaptasi individu dan efektivitas komunikasi dalam organisasi pada era kerja digital.
Pengaruh Tempo Musik Pra-Ujian terhadap Regulasi Emosi Adaptif dan Kecemasan Siswa SMA Novdaly Fillamenta; Bunga Anyelir; Topaz Marselas; Dewi Nashrulloh
Jouska: Jurnal Ilmiah Psikologi Vol 5, No 2 (2026): Jouska: Jurnal Ilmiah Psikologi Agustus
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jsa.v5i2.7081

Abstract

Pre-exam anxiety is a prevalent psychological issue among high school students that can impair academic performance. Although music is frequently used as an emotion regulation strategy, empirical evidence regarding the specific role of tempo as a psychoacoustic element in regulating emotions under academic stress remains inconsistent. This quantitative study utilized a randomized posttest-only control group design to examine the effect of different music tempos on adaptive emotion regulation (cognitive reappraisal) and state anxiety among high school students in a pre-exam context. Participants were 60 12th-grade students from SMAN 1 Semarang (N = 60), randomly assigned (simple randomization) into three groups (n = 20 per group): slow-tempo music (60–80 BPM), fast-tempo music (120–140 BPM), and a control group (noise-attenuating headphone mute). Participants listened to their assigned condition for 10 minutes prior to completing a mock Mathematics exam designed to induce academic stress. Outcomes were measured post-stressor using the Emotion Regulation Questionnaire (ERQ Cognitive Reappraisal subscale) and the State-Trait Anxiety Inventory (STAI Form Y-1). One-Way ANOVA revealed statistically significant differences across groups in Cognitive Reappraisal scores, F(2,57) = 14.82, p .001, ƞ2 = 0.34, and state anxiety, F(2,57) = 18.34, p .001, ƞ2 = 0.39. Post Hoc Tukey HSD tests confirmed that the slow-tempo group yielded significantly higher emotion regulation scores (M = 5.81, SD = 0.62) and lower state anxiety (M = 38.45, SD = 4.82) compared to both the fast-tempo and control groups (p .001). No significant differences were found between the fast-tempo and control groups (p .05). Theoretically, these patterns can be interpreted through arousal dynamics and cognitive processing. Practically, this study provides an evidence-based recommendation for school counselors to implement 10-minute slow-tempo instrumental music (60–80 BPM) as a low-cost, practical pre-exam intervention.
Kepuasan Masyarakat terhadap Pelayanan Administrasi Berbasis Elektronik: Studi pada Pengguna PATEN KALI di Kecamatan Lubuk Pakam Muhammad Maulana; Faadhil Faadhil
Jouska: Jurnal Ilmiah Psikologi Vol 5, No 2 (2026): Jouska: Jurnal Ilmiah Psikologi Agustus
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jsa.v5i2.7247

Abstract

Electronic-based public services represent one of the government's innovations to improve the accessibility, speed, and quality of services provided to the community. One such innovation is the Complete and Electronic Integrated District Administrative Service (PATEN KALI) implemented in Lubuk Pakam District, Deli Serdang Regency. This study aimed to describe the level of community satisfaction with PATEN KALI services and identify community evaluations of several service aspects. The study employed a quantitative descriptive approach. A total of 55 PATEN KALI service users were selected as respondents using an accidental sampling technique. Data were collected through a questionnaire consisting of 20 items measured using a four-point Likert scale and analyzed using descriptive statistics. The results showed that the level of community satisfaction with PATEN KALI services reached 85.5% and was categorized as very satisfied. Based on the analysis of each indicator, staff friendliness received the highest rating at 89%, followed by service speed at 87%, environmental comfort at 85%, procedural convenience and electronic system reliability at 84% each, and information transparency at 82%. These findings indicate that the community had highly positive evaluations of PATEN KALI services, particularly regarding interactions between service officers and users. Information transparency received the lowest rating and therefore remains an aspect that requires further attention in efforts to improve service delivery. This study provides an overview of community satisfaction as an evaluative response to user experiences in electronic-based administrative services.
Analisis Perilaku Pemilih Di Indonesia Melalui Perspektif Psikologi Komunikasi Syafrizaldi Syafrizaldi; Agung Suharyanto; Yurial Arief Lubis; Selamat Riadi; Taufik Wal Hidayat
Jouska: Jurnal Ilmiah Psikologi Vol 5, No 2 (2026): Jouska: Jurnal Ilmiah Psikologi Agustus
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jsa.v5i2.7241

Abstract

Perilaku pemilih di Indonesia dalam era demokrasi digital tidak lagi dapat dijelaskan secara memadai hanya melalui pendekatan rasional dan struktural. Penelitian ini bertujuan untuk menganalisis perilaku pemilih Indonesia dengan menggunakan pendekatan psikologi komunikasi, khususnya dalam memahami bagaimana pesan politik, emosi, persepsi, identitas sosial, serta media digital memengaruhi proses pengambilan keputusan politik. Metode penelitian yang digunakan adalah studi kepustakaan dengan mengkaji berbagai sumber akademik, seperti buku,  laporan penelitian dan berbagai laporan lainnya  yang relevan mengenai perilaku pemilih, dalam perspektif psikologi komunikasi. Analisis dilakukan melalui analisis isi dan analisis tematik dengan fokus pada mekanisme psikologis dalam komunikasi politik, meliputi pemrosesan pesan, framing, emosi politik, persuasi, dan pengaruh media sosial. Hasil kajian menunjukkan bahwa perilaku pemilih Indonesia pada Pemilu 2014, 2019, dan 2024 sangat dipengaruhi oleh personalisasi politik, pembentukan citra kandidat, narasi emosional, politik identitas, serta dinamika komunikasi digital. Media sosial berperan penting dalam memperkuat ikatan emosional antara kandidat dan pemilih, sekaligus menjadi ruang penyebaran disinformasi dan kampanye berbasis emosi. Selain itu, emosi seperti harapan, ketakutan, dan kedekatan terbukti lebih dominan dibandingkan pertimbangan rasional dalam menentukan pilihan politik. Studi ini menyimpulkan bahwa pendekatan psikologi komunikasi memberikan kerangka analisis yang relevan dan komprehensif untuk memahami perilaku pemilih Indonesia, terutama dalam konteks perubahan media, meningkatnya peran emosi, dan transformasi komunikasi politik di era digital.
Evaluasi Pelatihan Regulasi Emosi Calon Psikolog Menggunakan DERS-SF dan Observasi Perilaku melalui Games Kompetitif Niesya Ridhania Harahap; Eka Danta Jaya Ginting; Fahmi Ananda
Jouska: Jurnal Ilmiah Psikologi Vol 5, No 2 (2026): Jouska: Jurnal Ilmiah Psikologi Agustus
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jsa.v5i2.7232

Abstract

Artikel ini bertujuan mengevaluasi pelatihan regulasi emosi bagi mahasiswa Pendidikan Profesi Psikolog melalui skala DERS-SF dan observasi perilaku dalam games kompetitif. Pelatihan difokuskan pada kebutuhan calon psikolog untuk mengenali pemicu emosi, memberi jeda, dan memilih respons profesional saat menghadapi tekanan. Penelitian terapan ini menggunakan desain satu kelompok pretest-posttest dengan delapan peserta. Pelatihan disusun sebagai program psikoedukasi dan latihan teknik regulasi emosi yang mencakup check-in emotion, psikoedukasi singkat, latihan pause, STOP, pernapasan, grounding, self-talk, reappraisal, refleksi, dan action plan. Games kartu remi dan puzzle kata digunakan sebagai situasi tekanan ringan untuk mengamati respons regulasi emosi sebelum dan sesudah pelatihan. Analisis Bayesian dipilih untuk mengkuantifikasi bukti relatif perubahan pada sampel eksploratori kecil. Rerata total DERS-SF menurun dari 2,83 menjadi 2,52 (BF10 = 3,06; bukti moderat; d_z = 0,99), sedangkan awareness meningkat dari 4,04 menjadi 4,54 (BF10 = 6,89; bukti moderat). Bukti pada clarity masih anekdotal (BF10 = 0,74). Kajian ini menyimpulkan bahwa pelatihan singkat berbasis psikoedukasi, latihan teknik, dan pengalaman terstruktur dapat menjadi alternatif penguatan kompetensi personal-profesional calon psikolog.
Kualitas Pelayanan Publik Berdasarkan Tingkat Kinerja Pegawai pada BKDPSDM Pemerintah Kota Medan Yoga Pratama; Maryono Maryono; Agung Suharyanto
Jouska: Jurnal Ilmiah Psikologi Vol 5, No 1 (2026): Jouska: Jurnal Ilmiah Psikologi Februari
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jsa.v5i1.4647

Abstract

This study aimed to analyze differences in public service quality based on employee performance levels at the Regional Civil Service and Human Resources Development Agency (BKDPSDM) of the Medan City Government. A quantitative approach with a comparative research design was employed. The study population consisted of 200 individuals, from which 88 respondents were selected using purposive sampling. Data were collected through service quality and employee performance scales using a four-point Likert response format. Data analysis began with assumption testing, including normality and homogeneity tests, followed by an independent samples t-test to determine differences in service quality between employee groups based on their performance levels. The results revealed a significant difference in service quality between employees with high and low levels of performance. Employees in the high-performance group demonstrated better service quality than those in the low-performance group. These findings suggest that employee performance level is associated with the quality of public services delivered at the BKDPSDM of the Medan City Government. The findings may serve as a consideration for the agency in developing strategies to improve service quality through competency development, strengthened work discipline, and enhanced employee professionalism.

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