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Tadulako International Journal of Applied Management (TaJAM)

tajam
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Published by Universitas Tadulako

ISSN : 26849089 EISSN : 29871271 DOI : -

Core Subject : Economy, Science,

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Tadulako International Journal of Applied Management with registered number ISSN 2684-9089 (Print) and 2987-1271 (electronic) is published by the Master of Management Study Program, Faculty of Economics and Business, Tadulako University. It is published thrice a year in April, August, and December. Publish papers in applied management that contribute to the development of management science and management practices. We accept primarily research-based articles related to applied management science. The scope of topics includes management (Human Resource Management, Marketing Management, Financial Management, and Operations Management) and entrepreneurship. The Editorial Team welcomed the submission of papers describing researchers, practitioners, regulators, students, and other parties interested in the development of management science and management practices. Tadulako International Journal of Applied Management accepts quantitative research texts, qualitative research, mixed methods research, and Research and Development (R&D) written in English.

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)

Articles 102 Documents

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THE INFLUENCE OF QUALITY OF HEALTH SERVICES ON INPATIENT SATISFACTION AT PANDERE PUBLIC HEALTH CENTER Iwan, Iwan; Idris, Idris; Santi, Ira Nuriya
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 3 No 2 (2021): August : Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

This research aims to examine and explain the effect of service quality on patient satisfaction at the Pandere Public Health Center, Sigi District. The research method used is explanatory research. The population of this research was all patients who had been treated during 2020, while the sample was 88 respondents. The sampling technique used the Slovin technique. The data analysis method used multiple linear regression with IBM SPSS Statistics version 25 software-assisted. The results of the partial statistical test of service quality variables consisting of Reliability (X1) and Assurance (X3) have a significant positive effect. In comparison, the Responsiveness (X2), Empathy (X4), and Tangible (X5) variables have no significant effect on patient satisfaction. Simultaneous statistical test results show that service quality has a positive and significant effect on patient satisfaction. Keywords: Service Quality, Reliability, Responsiveness, Assurance, Empathy, Tangible, Patient Satisfaction

THE INFLUENCE OF WORK DISCIPLINE ON EMPLOYEE COMMITMENT THROUGH WORK CULTURE AT EMPLOYEES OF PT. PLN (PERSERO) CUSTOMER SERVICE IMPLEMENTING UNIT (UP3) PALU Pratiwi Munthe, Julyandani; Natsir, Syahir; Mahardiana, Lina
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 3 No 3 (2021): December : Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

This research aimed to determine the influence of work discipline on organizational commitment through work culture at PT. PLN (Persero) Executive Customer Service Management Unit Palu. This was a correlational research. The research sample was all employees at PT. PLN (PERSERO) Executive Customer Service Management Unit Palu with 154 employees. This research used the Structural Equation Modelling (SEM) method, which is operated by SMART-PLS. The results of this research indicate that 1) Work discipline has a significant influence on employee commitment at PT. PLN (PERSERO) Executive Customer Service Management Unit Palu, 2) Work discipline has a significant influence on work culture at PT. PLN (PERSERO) Executive Customer Service Management Unit Palu, 3) Work culture has a significant influence on employee commitment to PT. PLN (PERSERO) Executive Customer Service Management Unit Palu, 4) Work discipline influence employee commitment mediated by work culture at PT. PLN (PERSERO) Executive Customer Service Management Unit Palu. Keywords: Work Discipline, Employee Commitment, Work Culture.

DETERMINANTS OF THE PROFITABILITY OF BANK PEMBANGUNAN DAERAH IN SULAWESI Mustopa, Medi; Muslimin, Muslimin; Kadang, Juliana
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 3 No 3 (2021): December : Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

This research aims to analyze the determinants of credit risk factors, operational risk, liquidity risk, market risk, governance (GCG), earning, capital, bank size, and core capital that have a partial or simultaneous influence on the profitability of Bank Pembangunan Daerah (BPD) in Sulawesi for the 2016-2020 period using the risk-based bank rating (RBBR) method with a quantitative descriptive approach. Data collection used an annual financial report published through each bank at 4 (four) regional banks headquartered in Sulawesi. The factors tested are credit risk with NPL (Non-Performing Loan) proxy, an operational risk with BOPO proxy (Operational Income Operating Expenses ratio), liquidity risk with LDR (Loan to Deposit Ratio) proxy, a market risk with PDN ratio proxy (Position Net Foreign Exchange), governance (GCG), profitability with NIM (Net Interest Margin) proxy, capital with CAR (Capital Adequacy Ratio) proxy, bank size as proxy for total assets, core capital ratio (MI) and profitability with profitability return proxies on assets (ROA). Based on the results of the Simultaneous F test research, shows that credit risk, operational risk, liquidity risk, market risk, governance (GCG), profitability, capital, bank size, and core capital simultaneously have a significant influence on profitability for the 2016-2020 period with the profitability value of F-statistic is smaller than alpha (0.05) which is 0.0000 <0.05. The results of the Partial T-test show that there are 6 (six) factors, each of which has a partial influence on ROA profitability, namely NPL, BOPO, LDR, NIM, CAR, and total assets with a probability value of t-statistic smaller than alpha (0.05 ) that is equal to 0.0000 <0.05 and 3 (three) factors, each of which has no partial influence on ROA profitability, namely governance (GCG), PDN and MI probability value of t-statistic is greater than alpha (0.05 ) that is equal to 0.0000 > 0.05. Keywords: Risk Profile, Good Corporate Governance, Earning, Capital, and Risk-Based Bank Rating (RBBR)

INSTAGRAM FOLLOWERS AS DIGITAL ASSETS FOR MSMEs ACTORS IN PALU CITY Jannah, Miftahul; Muslimin, Muslimin; Darman, Darman
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 3 No 3 (2021): December : Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

This study aims to find out MSMEs actors in Palu City in understanding Instagram followers as digital assets. The qualitative research method was carried out through a phenomenological approach, used to examine more closely and in detail understanding and explanation of individuals based on their experiences. Sources of data applied in this study are primary data and secondary data. Through the study of phenomenological awareness, the researcher has explored the awareness of informants regarding the meaning of Instagram followers. Based on the results of data analysis that has been carried out and synergize the meanings found in several meanings through reflection. How do the informants understand the meaning of Instagram followers as an asset starting with making it a necessity that can bring profits, posting freely, sacrifices, digital assets, and a sense of loss. It means that the informant has reached the point of awareness in interpreting Instagram followers as digital assets. Keywords: Followers, Instagram, Digital Assets, and UMKM

ANALYSIS OF STOCK PRICE MOVEMENTS ON THE JAKARTA ISLAMIC INDEX DURING THE COVID-19 PANDEMIC Kholid, Mochammad; Nofal, Mohammad; Hatma, Ramli
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 3 No 3 (2021): December : Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

The Covid-19 pandemic has caused panic among capital market participants, which led to stock selling in the market and resulted in a very significant decline in the stock price of the Jakarta Islamic Index (JII) and all sectoral indices on the Indonesia Stock Exchange. This research aims to analyze the movement of the Jakarta Islamic Index and its sectoral indices as well during the Covid-19 pandemic from January to December 2020. The JII sectoral index is not yet available, so it is calculated using a sample of 20 sharia stocks, from 38 stock populations in JII, selected based on the purposive sampling method. This research type is an event study using the moving average (MA) method with descriptive analysis techniques. The results indicate that JII movement pattern tends to fluctuate during 2020. The decline in JII began to be seen in February and March. It experienced a very significant peak of decrease. The events of the government's first announcement of the Covid-19 case in early March continued to trigger the drop of JII. In the second week of March, WHO announced Covid-19 as a Pandemic adding to JII's decline to its lowest position throughout 2020. The Property, Infrastructure, and Miscellaneous Industries sectors were most affected by Covid-19 events in 2020, and these sectors experienced the most profound decline during 2020. Keywords: Covid-19 Pandemic, JII, and Shari’ah Stock Price

THE INFLUENCE OF MOTIVATION, EDUCATION LEVEL, AND LEADERSHIP MODEL ON THE PERFORMANCE OF MEMBERS OF DONGGALA DISTRICT REGIONAL PEOPLE’S REPRESENTATIVE COUNCIL Madurika, Sriyanti; Hasanuddin, Bakri; Syamsuddin, Syamsuddin
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 3 No 3 (2021): December : Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

This research aimed to examine and explain the influence of motivation, education level, and leadership model on the performance of members of Donggala District Regional People’s Representative Council. Type of the research was survey research. The population consisted of 30 members of Donggala District Regional People’s Representative Council. The sample was determined based on the census where the entire population was sampled. Data collection techniques used a questionnaire. The data analysis technique used descriptive and inferential statistics in the form of multiple regression using the SPSS version 25 application. The results show that the motivation and leadership model have a positive and significant influence on the performance of the members of Donggala District Regional People’s Representative Council. The level of education has no significant influence on the performance of members of Donggala District Regional People’s Representative Council. Simultaneously, the three independent variables have a significant positive influence on the performance of the members of Donggala District Regional People’s Representative Council. Keywords: Motivation, Education Level, Leadership Model and Performance

THE DISTRIBUTION MODEL OF HUMANITARIAN LOGISTICS IN OPTIMIZING DISASTER MANAGEMENT IN PASIGALA IN CENTRAL SULAWESI Rohmawati, Suci; Moh. Saleh , Husein H.; Syamsuddin, Syamsuddin
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 3 No 3 (2021): December : Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

This research aims to find out the distribution model of humanitarian logistics applied when dealing with natural disasters in Pasigala (Palu, Sigi, and Donggala) and to find out the optimal humanitarian logistics distribution model in dealing with natural disasters in Pasigala, Central Sulawesi. The paradigm in this research is based on the phenomenological paradigm and is qualitative. The research was conducted in the affected area of Pasigala through data collection techniques in the form of interviews with informants consisting of disaster survivors and disaster management institutions from both government and non-government. The analysis tool in this research uses the NVIVO 12 Plus software. The results of the research show that the humanitarian logistics distribution model that has been carried out by the relevant institutions has a different structure. The distribution of logistics is still considered not optimal because there are obstacles that have an impact on new problems such as overlapping logistical assistance in several areas therefore it is necessary to propose a redesign of the humanitarian logistics distribution model based on the results of the analysis that has been carried out. Keywords: Distribution, Logistics, Humanity, Pasigala, Disaster

THE INFLUENCE OF VILLAGE FUNDS, SPENDING ON SOCIAL PROTECTION FUNCTIONS, AND CAPITAL EXPENDITURES ON THE REGIONAL REVENUE AND EXPENDITURE BUDGET ON POVERTY LEVELS IN INDONESIA Suranto, Suranto; Miru, Sulaeman; Hatma, Ramli
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 3 No 3 (2021): December : Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

This research aims to determine how the influence of village funds, local government spending through spending on social protection functions, and capital expenditures on poverty levels in Indonesia. This research method uses the Multiple Linear Regression method to determine the influence between variables. The data type used is quantitative data, and the data source is secondary data from the Ministry of Finance and the Central Statistics Agency. First, the results explain a significant negative effect of the Village Fund on the poverty level in Indonesia, meaning that if the allocation of village funds is increased, the poverty rate will decrease. The following result is that there is a significant negative effect of spending on social protection functions on the level of poverty in Indonesia, meaning that if spending on social protection functions is increased, the poverty rate will decrease. Finally, there is a significant negative effect of capital expenditure on the Regional Revenue and Expenditure Budget of Poverty level in Indonesia, meaning that if capital expenditures on regional income budget allocation are increased, the poverty rate will decrease. Keywords : Village Fund Allocation, Social Protection Function Expenditure, Capital Expenditure, Poverty Level.

THE EFFECT OF TRAINING, COMPETENCE, AND WORK MOTIVATION TOWARD EMPLOYEES PERFORMANCE AT HEAD OFFICE OF PT. BANK SULTENG Feby, Feby; Idris, Idris; Darman, Darman
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 3 No 1 (2021): May : Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

This research intends to analyze the effect of training, competence and work motivation toward employees performance at PT. Central Sulawesi Bank. This is descriptive-verificative research. The data obtained were analyzed through Multiple Linear Regression analysis. Respondents involved were 65 permanent employees who have attended training. The results show that training, competence and motivation simultaneously had a significant effect on employee performance at Head Office PT. Bank Sulteng with an Adjusted R Square value of 34.2%. Partially, training has a positive effect but not significant to employee performance at PT. Bank Sulteng Head Office, competence has a positive and significant effect on employee performance at Head Office PT. Central Sulawesi Bank and motivation have a positive effect but not significant on employee performance at Head Office PT. Bank Sulteng. Keywords: Training, Competence, Work Motivation, Employee Performance

THE EFFECT OF WORK MOTIVATION AND COMPENSATION ON THE PERFORMANCE OF PT TAMACO GRAHA KRIDA EMPLOYEES MOROWALI DISTRICT Djibran, Moch Aedil; Natsir, Syahir; Santi, Ira Nuriya
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 3 No 1 (2021): May : Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

This study aims to 1) determine the effect of work motivation and compensation on theperformance of employees of PT Tamaco Graha Krida Morowali Regency. 2) determine theeffect of motivation on the performance of employees of PT. Tamaco Graha Krida MorowaliRegency. 3) determine the effect of compensation on employee performance of PT. TamacoGraha Krida Morowali Regency. The object of this research is Motivation, compensation andemployee performance. The results of the study concluded that together they had a significanteffect on the performance of employees of PT Tamaco Graha Krida Morowali Regency. Thusmotivation and compensation at the company PT. Graha Krida Morowali Regency, willprovide an increase in employee performance. This shows that if motivation and compensationundergo changes, in relation to motivation, and compensation, will have a positive impact onemployee performance, reflecting motivation and compensation can have a positive influence,on improving employee performance. This shows that if the company PT Graha KridaMorowali Regency makes changes to motivation and compensation will have a positive impacton improving employee performance.Keywords: Motivation, Compensation, and Employee Performance

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Journal Mail Official jurnaltajam@untad.ac.id

Editorial Address Tondo, Kec. Mantikulore, Kota Palu, Sulawesi Tengah 94148

Location Kota palu, Sulawesi tengah INDONESIA

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Contact Name
surayya

Contact Email
artikeltajam@gmail.com

Phone
+6285241234090

Journal Mail Official
jurnaltajam@untad.ac.id

Editorial Address
Tondo, Kec. Mantikulore, Kota Palu, Sulawesi Tengah 94148

Location
Kota palu,

Sulawesi tengah

INDONESIA