cover
Contact Name
surayya
Contact Email
artikeltajam@gmail.com
Phone
+6285241234090
Journal Mail Official
jurnaltajam@untad.ac.id
Editorial Address
Tondo, Kec. Mantikulore, Kota Palu, Sulawesi Tengah 94148
Location
Kota palu,
Sulawesi tengah
INDONESIA
Tadulako International Journal of Applied Management (TaJAM)
Published by Universitas Tadulako
ISSN : 26849089     EISSN : 29871271     DOI : -
Core Subject : Economy, Science,
Tadulako International Journal of Applied Management with registered number ISSN 2684-9089 (Print) and 2987-1271 (electronic) is published by the Master of Management Study Program, Faculty of Economics and Business, Tadulako University. It is published thrice a year in April, August, and December. Publish papers in applied management that contribute to the development of management science and management practices. We accept primarily research-based articles related to applied management science. The scope of topics includes management (Human Resource Management, Marketing Management, Financial Management, and Operations Management) and entrepreneurship. The Editorial Team welcomed the submission of papers describing researchers, practitioners, regulators, students, and other parties interested in the development of management science and management practices. Tadulako International Journal of Applied Management accepts quantitative research texts, qualitative research, mixed methods research, and Research and Development (R&D) written in English.
Articles 109 Documents
ANALYSIS OF THE POTENTIAL REVENUE OF BUSINESS SERVICE FEES AT THE TRANSPORTATION AND ENVIRONMENT OFFICE OF TOJO UNA-UNA DISTRICT Handayani, Naniek; Kasim, Muhammad Yunus; Zainudin, Fatlina
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 7 No 2 (2025): August : Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59769/tajam.v7i2.186

Abstract

This study aims to determine and analyze the growth rate and contribution of each type of business service levy, the effectiveness and efficiency of each type of business service levy and the real potential of each type of business service levy. This type of research is quantitative research. The data used is primary data from observations and interviews and secondary data obtained from the Transportation and Environment Agency, covering time series data from 2020 - 2023. Descriptive statistical analysis using the growth rate analysis formula, contribution, effectiveness and efficiency.The results showed mixed performance. The growth of terminal retribution, parking lot retribution and water crossing retribution is  "Unsuccessful",  while  port  service  retribution  is  "Very  Successful".  Overall  contribution  to  local revenue  is  "Very  Insufficient".  Effectiveness  varies  from  "Less  Effective"  to  "Very  Effective". Meanwhile,  efficiency  varies  from  "Inefficient"  to  "Very  Efficient".  Retribution  for  the  use  of environmental  laboratories,  retribution  for  special  parking  lots  and  retribution  for  port  services  are identified as having great potential to increase local revenue. In contrast, terminal retribution and water crossing retribution no longer have potential due to regulatory changes.
THE INFLUENCE OF KNOWLEDGE SHARING AND WORK ETHIC ON INNOVATIVE WORK BEHAVIOR IS MEDIATED BY COLLABORATIVE CULTURE APPARATUS REGIONAL REVENUE AGENCY TOJO UNA-UNA REGENCY Ilham; Idris; Adda, Harnida Wahyuni
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 7 No 2 (2025): August : Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59769/tajam.v7i2.187

Abstract

This study aims to determine and analyze the influence of Knowledge Sharing and Work Ethic on Collaborative Culture at the Regional Revenue Agency of Tojo Una-Una Regency; to determine and analyze the influence of Knowledge Sharing and Work Ethic on Innovative Work Behavior at the Regional Revenue Agency of Tojo Una-Una Regency; to determine and analyze the influence of Collaborative Culture on Innovative Work Behavior at the Regional Revenue Agency of Tojo Una-Una Regency; to determine and analyze the ability of Collaborative Culture in mediating the influence of Knowledge Sharing and Work Ethic on Innovative Work Behavior at the Regional Revenue Agency of Tojo Una-Una Regency. This study uses Structual Equation Modeling (SEM) analysis with SmartPLS version 4 software. The results of the study indicate that Knowledge Sharing and Work Ethic have a significant effect on Collaborative Culture at the Regional Revenue Agency of Tojo Una-Una Regency; Knowledge Sharing and Work Ethic have a significant effect on Innovative Work Behavior at the Regional Revenue Agency of Tojo Una-Una Regency; Collaborative Culture has a significant effect on Innovative Work Behavior at the Regional Revenue Agency of Tojo Una-Una Regency; Collaborative Culture can mediate the influence of Knowledge Sharing and Work Ethic on Innovative Work Behavior at the Regional Revenue Agency of Tojo Una-Una Regency.
THE ROLE OF TRUST MEDIATES CUSTOMER RELATIONSHIP MANAGEMENT AND SERVICE QUALITY ON CUSTOMER LOYALTY Adam, Fikri; Wahyuningsih; Sutomo, Maskuri
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 7 No 3 (2025): December : Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59769/tajam.v7i3.188

Abstract

The purpose of this study was to empirically test and explain: (1) the effect of customer relationship management on the loyalty of credit customers at Bank Sulteng Ampana branch; (2) the effect of service quality on the loyalty of credit customers at the same branch; (3) the effect of customer relationship management on customer trust at Bank Sulteng Ampana branch; (4) the effect of service quality on the trust of credit customers at this branch; (5) the effect of trust on the loyalty of credit customers; (6) how customer relationship management influences loyalty through trust; and (7) how service quality influences loyalty through trust. This research uses a causality approach. Hypothesis testing was conducted with PLS-SEM, based on a sample of 100 ASN credit customer respondents. The analysis results show that: (1) customer relationship management significantly affects credit customer loyalty; (2) service quality does not significantly affect credit customer loyalty; (3) customer relationship management significantly influences customer trust; (4) service quality significantly impacts customer trust; (5) trust significantly affects credit customer loyalty; (6) customer relationship management significantly influences loyalty through trust; and (7) service quality significantly influences loyalty through trust
THE EFFECT OF MULTIPLE ROLES AND WORK DISCIPLINE ON EMPLOYEE PERFORMANCE, WITH MOTIVATION AS A MODERATING VARIABLE AT THE POPULATION CONTROL AND FAMILY PLANNING OFFICE OF CENTRAL SULAWESI PROVINCE. Grace, Meity; Kornelius, Yoberth; Mahardiana, Lina
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 7 No 3 (2025): December : Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59769/tajam.v7i3.193

Abstract

This study investigates the impact of multiple roles on employee performance; the effect of work discipline on employee performance; the influence of various roles on employee performance with motivation as a moderating variable; and the impact of work discipline on employee performance with motivation as a moderating variable. The research applies a quantitative method and utilizes SEM-PLS for hypothesis testing. Purposive sampling was used based on specific criteria, yielding a sample of 42 individuals. The results showed that multiple roles negatively and significantly affected employee performance (p < 0.05). Work discipline significantly and positively influenced employee performance (p < 0.05; p = 0.021). Motivation, as a moderating variable, enhanced the effects of multiple roles and work discipline on employee performance (p < 0.05)
THE EFFECT OF VILLAGE FUNDS AND VILLAGE FUND ALLOCATIONS ON POVERTY RATE IN TOJO UNA-UNA DISTRICT Harsita, Julianda Megah; Nurdin, Djayani; Kasim, Muhammad Yunus
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 7 No 3 (2025): December : Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59769/tajam.v7i3.198

Abstract

This study primarily aims to identify the individual and combined effects of the Village Fund and its distribution on the poverty rate in Tojo Una-Una Regency. This quantitative research uses secondary data collected from various institutions: (1) the Community and Village Empowerment Office of Tojo Una-Una District, the Central Bureau of Statistics, and the Social, Women's Empowerment, and Child Protection Office. The data cover the years from 2020 to 2023. For analysis, we used multiple linear regression with variables including village budget allocation (X2), poverty (Y), and classical assumption testing (X1). (2) The F test results show that the poverty rate is significantly affected by the amount of funds allocated to the village and their distribution, with an F value of 10.362 and a significance level of 0.001 *< 0.05*. The t-test indicates that the village fund variable moderately reduces the poverty rate, with a coefficient of -0.085 and a significance level of 0.017 *< 0.05*. (3) A statistically significant adverse effect on the poverty rate is observed with a coefficient of -0.381 and a significance level of 0.001 *< 0.05*, suggesting that the village fund distribution variable is a key factor
THE INFLUENCE OF NCT DREAM AS A BRAND IMAGE ON PURCHASING DECISIONS Novia Widyasari; Bachri, Syamsul; Santi, Ira Nuriya
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 7 No 3 (2025): December : Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59769/tajam.v7i3.199

Abstract

This study explores the impact of NCT Dream as a brand ambassador and how brand image affects purchase intention, with purchase intention acting as a mediating variable among users of Somethinc beauty products. The research was conducted in Palu City. A quantitative approach with multiple regression analysis was employed. Data were collected via questionnaires distributed to 175 respondents, and primary data were obtained through purposive sampling. The respondents are Somethinc users who recognize NCT Dream as a brand ambassador. The findings indicate that (1) the Brand Ambassador has a positive and significant effect on Purchase Intention; (2) Brand Image positively and significantly influences Purchase Intention; (3) the Brand Ambassador has a positive and significant effect on Purchasing Decisions; (4) Brand Image also positively and significantly affects Purchasing Decisions; (5) Purchase Intention significantly and positively impacts Purchasing Decisions; (2) Purchase Intention mediates the influence of the Brand Ambassador on Purchasing Decisions; and (7) Purchase Intention mediates the effect of Brand Image on Purchasing Decisions. Companies can boost sales by leveraging brand ambassadors and improving brand image, thereby increasing consumer interest and purchase decisions.
ANALYSIS OF THE FINANCIAL PERFORMANCE OF THE DRINKING WATER PUBLIC COMPANY (PERUMDAM) ASRINI; Kasim, Muhammad Yunus; Z, Fatlina
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 7 No 3 (2025): December : Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59769/tajam.v7i3.203

Abstract

This study aims to assess the profitability, liquidity, solvency, and financial performance ratios of the public drinking water company (PERUMDAM) in Uwe Lino, Donggala Regency, in accordance with the Decree of the Chairman of BPP-SPAM Number 022 / KPTS / K-6 / IV / 2010. This is quantitative research with descriptive analysis. Using a modified performance appraisal analysis based on a statistical range across three assessment categories: healthy, less healthy, and sick. Overall, the development of the company's financial ratios indicates a very positive trend from 2019 to 2023. Profitability (ROE), Liquidity (Cash Ratio), and solvency show consistent improvement, indicating that the company is in an improving financial condition. The primary concern is the effectiveness of the billing-to-operating ratio. The Financial Performance of the Drinking Water Regional Public Company (PERUMDAM) in Uwe Lino, Donggala Regency, is in the less healthy category overall but shows progress from 2019 to 2023
THE EFFECT OF SALES GROWTH AND PROFITABILITY ON STOCK PRICES VIA CAPITAL STRUCTURE Suo, Abd Haris; Zainuddin, Fatlina; Fattah, Vitayanti
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 7 No 3 (2025): December : Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59769/tajam.v7i3.205

Abstract

This study analyzes the impact of revenue growth and profitability on stock prices, focusing on capital structure as an intermediary variable in the property sector listed on the Indonesia Stock Exchange. The research adopts a quantitative approach, using secondary data from observations and official records of the Indonesian Stock Exchange. The data span 2020-2023 and comprise a sample of 21 companies selected through purposive sampling. Data analysis was conducted using path analysis in AMOS 26. The findings indicate that revenue growth has a positive but statistically insignificant effect on both capital structure and stock prices. In contrast, profitability has a negative yet statistically significant effect on capital structure, while it has a positive and meaningful influence on stock prices. Capital structure, however, shows a negative but statistically insignificant impact on stock prices. Thus, capital structure does not mediate the relationship between revenue growth, profitability, and stock prices.
Supply Chain of Moringa Leaf Products at Banua Zahra Moringa in Palu City: Rantai Pasok Produk Daun Kelor Pada Banua Zahra Kelor di Kota Palu Masita; Kaseng, Saharuddin; Miru, Sulaeman
JURNAL INTERNASIONAL UNIVERSITAS TADULAKO Vol 7 No 3 (2025): December : Tadulako International Journal of Applied Management
Publisher : Master of Management Study Program, Faculty of Economics and Business, Tadulako University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59769/tajam.v7i3.206

Abstract

The purpose of this study was to identify the supply chain model in the moringa product business in Banua Zahra Kelor, Palu City. This research was conducted over one month. The research employed a descriptive qualitative method using a survey approach. The study took place in Palu City, Central Sulawesi Province. Data collection involved interviewing informants who served as sources for this study. Data were analyzed using descriptive methods in NVivo 12, with a focus on supply chain analysis. The results revealed that the Banua Zahra Moringa business has two supply chain models. The first model begins with moringa farmers, followed by Banua Zahra Kelor, and then consumers. The second model starts with moringa farmers, proceeds through Banua Zahra Kelor, then resellers, and finally to consumers.

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