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Jurnal Manajemen Dan Bisnis Ekonomi
Published by INSTITUT TEKNOLOGI DAN BISNIS SEMARANG
ISSN : 2985590X     EISSN : 29855918     DOI : 10.54066
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Manajemen Sumberdaya Manusia , Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sektor Publik, Manajemen Operasional, Manajemen Rantai Pasokan, Corporate Governance, Etika Bisnis, Akuntansi Manajemen dan Pasar Modal dan Investasi
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 415 Documents
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Implementasi Transparansi Harga sebagai Bagian dari Tata Kelola Usaha dalam Meningkatkan Kepuasan Pelanggan Barbershop Dedi Anggara
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 4 No. 2 (2026): April: JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jmbe-itb.v4i2.3775

Abstract

Business governance refers to the way a business is managed in a structured, transparent, and accountable manner to achieve its objectives. Price is one of the key elements in determining customer satisfaction. Clear pricing information influences customers’ perceived value, which ultimately impacts their level of satisfaction. Abstract This study aims to analyze the implementation of price transparency as part of business governance and its impact on customer satisfaction in MSME barbershops. This research employs a descriptive qualitative approach, with data collected through in-depth interviews, observations, and documentation. The informants consist of business owners, employees, and customers. The findings reveal that price transparency has begun to be implemented; however, it is not yet applied consistently. Customers generally have positive perceptions of price transparency, as it enhances trust and provides a sense of comfort. Furthermore, price transparency plays a significant role in improving customer satisfaction by reducing uncertainty, increasing trust, and creating a more positive service experience. This study confirms that price transparency is a crucial element of customer-oriented business governance in the MSME service sector.
Pengaruh Kepercayaan Diri dan E-Recruitment terhadap Minat Melamar Kerja: (Studi pada Fresh Graduate Gen Z di Kabupaten Tasikmalaya) Nina Nurjanah; Ardhiansyah Ardhiansyah
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 4 No. 3 (2026): Juli: JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jmbe-itb.v4i3.3934

Abstract

In the digital era, job-seeking mechanisms have evolved through e-recruitment platforms, particularly for Gen Z fresh graduates. However, seamless digital access does not inherently trigger a high intention to apply for jobs, suggesting a complex interplay between internal psychological states and external technical factors. Objective: This investigation empirically examines the extent to which self-efficacy and the effectiveness of e-recruitment systems influence the intention to apply for jobs among Gen Z fresh graduates in Tasikmalaya Regency. Methodology: This study employed an explanatory quantitative approach involving 80 subjects selected via purposive sampling. Data evaluation was conducted through Multiple Linear Regression analysis using SPSS software. Findings: The research data demonstrates that both self-efficacy and digital recruitment systems exert a positive and significant impact on job application intentions, both independently and simultaneously. Furthermore, self-efficacy was identified as a more dominant predictor compared to recruitment technology. An R-Square value of 0.590 indicates that these two variables account for 59% of the variation in job application intentions. Implications: Companies are encouraged to continuously modernize their recruitment infrastructure while considering the psychological readiness of applicants and strengthening corporate branding to attract high-potential new graduates.
Pengaruh Adaptabilitas Karier dan Self-Efficacy terhadap Pengambilan Keputusan Karier pada Generasi Z di Kabupaten Tasikmalaya Yulia; Aditia Abdurachman
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 4 No. 3 (2026): Juli: JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jmbe-itb.v4i3.3940

Abstract

The development of globalization that occurs simultaneously with the acceleration of digital transformation has created increasingly complex competition in the world of work, so that individuals are required to be able to adapt and make appropriate career choices. In this situation, Generation Z as a productive age group still faces problems in the form of a mismatch between educational background and field of work, including low job readiness that impacts suboptimal career decision-making. This study aims to analyze the influence of career adaptability and self-efficacy on career decision-making in the Generation Z group in the Tasikmalaya Regency area using a quantitative approach. The sample determination involved 100 respondents through the Probability Sampling technique with the application of Proportionate Stratified Random Sampling. The research data were collected using an ordinal scale questionnaire. Meanwhile, the analysis was conducted using multiple linear regression tests. The conclusions obtained from the analysis indicate that career adaptability has a positive and significant effect on career decision-making. Self-efficacy also shows a positive and significant influence on career decision-making. These findings indicate that an individual's ability to deal with change and confidence in one's abilities play an important role in shaping the quality of career decisions. This research provides practical emphasis on the importance of strengthening career adaptability and self-efficiency through education, career guidance services, soft skills training and work readiness improvement programs for Generation Z to help individuals make more appropriate and optimal career decisions.
Pengaruh Kualitas Produk Glad2Glow terhadap Kepercayaan Konsumen dan Keputusan Pembelian Skincare Glad2glow pada Social Commerce Tiktok Shop di Kabupaten Tasikmalaya Ratna Dewi; Ardhiansyah Ardhiansyah
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 4 No. 3 (2026): Juli: JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jmbe-itb.v4i3.3953

Abstract

This study aims to examine the influence of Glad2Glow product quality on consumer trust and purchasing decisions for Glad2Glow skincare products through the online platform TikTok Shop in Tasikmalaya Regency. The research employed a quantitative approach using a survey method involving 60 respondents who had previously purchased Glad2Glow skincare products. Data were collected through a questionnaire based on a Likert scale ranging from 1 to 5. The collected data were analyzed using the Structural Equation Modeling–Partial Least Squares (SEM-PLS) technique with the SmartPLS application. The results indicate that product quality is the strongest factor influencing consumer trust, with a path coefficient of 0.737 (T = 9.938; P = 0.000). Product quality also has a significant effect on purchasing decisions, with a coefficient of 0.505 (T = 6.129; P = 0.000). These findings demonstrate that better product quality increases consumer confidence in the product and encourages stronger purchasing decisions. The study highlights the importance of maintaining product quality as a strategic factor in building consumer trust and improving purchasing behavior in a social commerce environment. Therefore, businesses operating through digital platforms such as TikTok Shop should prioritize product quality to strengthen customer relationships and enhance market competitiveness.
Analisis Manajemen Pengelolaan Zakat dalam Meningkatkan Kesejahteraan Mustahik di SMKN Pringkuku Pacitan Yuntoro Tri Pranoto; Mokhamad Choirul Hudha
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 4 No. 3 (2026): Juli: JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jmbe-itb.v4i3.4035

Abstract

The effectiveness of zakat management within the educational sector plays a crucial role in improving mustahik welfare. This study aims to analyze the management of zakat by the School Zakat Management Unit (UPZ) at SMKN Pringkuku Pacitan in enhancing the well-being of its beneficiaries. Utilizing a descriptive qualitative approach, data were gathered through interviews, direct observations, and documentary reviews. The findings reveal that the zakat management mechanism has been structured systematically, encompassing collection, distribution, and mustahik classification based on the eight categories of asnaf. Specifically, professional zakat (zakat profesi) is collected via a 2.5% monthly salary deduction from civil servant (PNS) and government employee (PPPK) staff, while zakat fitrah is accumulated from all teachers, staff, and students. The allocated zakat funds are regularly distributed to underprivileged students, orphans, and the community residing around the school environment. This financial intervention is proven to yield a positive impact by supporting educational expenses, fulfilling daily basic needs, and boosting students' learning motivation. The implication of this study emphasizes that the school-based zakat management model holds significant potential to be replicated as an effective social empowerment instrument to secure student welfare.
Pengaruh Self Efficacy dan Soft Skill terhadap Kesiapan Kerja: Studi Kasus pada Generasi Z di Kabupaten Tasikmalaya Rima Rohmawati; Nurherawati Nurherawati
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 4 No. 3 (2026): Juli: JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jmbe-itb.v4i3.4045

Abstract

The era of globalization and accelerated digital transformation has given rise to increasingly competitive job markets, requiring every individual to possess adequate skills, confidence, and abilities to face professional demands. In this situation, Generation Z, as a productive age group, still faces various obstacles related to job readiness, for example, a lack of confidence in meeting job expectations and a low mastery of non-technical skills required by industry. This research intends to assess the influence of self-efficacy and soft skills on the employment preparedness of Generation Z in Tasikmalaya Regency using quantitative approaches. The sample comprised 100 participants who were chosen using a non-probability sampling technique, specifically purposive sampling. Data collection employed an ordinal-scale questionnaire, and data analysis was conducted using multiple linear regression testing. The findings indicate that self-efficacy has a partial, positive, and significant influence on job readiness. A similar impact is also demonstrated by the soft skills variable, where these non-technical skills are proven to accelerate individual readiness. When tested simultaneously, the combination of self-efficacy and soft skills plays a crucial role in strengthening the job readiness of Generation Z in Tasikmalaya Regency. These findings emphasize that the combination of self-confidence and interpersonal and intrapersonal competencies is the main foundation for facing the world of work. Therefore, this study offers practical implications regarding the urgency of strengthening both aspects through academic pathways, training programs, and stimulating work experiences to produce a Generation Z capable of optimally responding to the dynamics of industry needs.
Pengaruh Job Stress Kerja Dan Work Life Balance terhadap Kepuasan Kerja Karyawan Shift Malam di RSUD KHZ Musthafa Singaparna Tasikmalaya Anggi Ibnu Ramdani; Herdiyanti Herdiyanti
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 4 No. 3 (2026): Juli: JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jmbe-itb.v4i3.4072

Abstract

This study investigates the critical factors influencing job satisfaction among night shift employees at RSUD KHZ Musthafa Singaparna Tasikmalaya, given the inherent challenges of 24-hour hospital operations. Night shift workers are particularly susceptible to physical and psychological strain, which can elevate job stress and disrupt work-life balance, ultimately threatening their job satisfaction. The research employs a quantitative associative approach, utilizing Likert-scale questionnaires distributed to 75 night shift staff selected through purposive sampling. Data were analyzed using Multiple Linear Regression with SPSS. Instrument validation confirmed that all items were both valid and reliable. Partial regression results reveal that job stress exerts a positive and significant effect on job satisfaction (t = 3.106, Sig. = 0.003), while work-life balance also demonstrates a positive and significant impact (t = 1.815, Sig. = 0.044). Simultaneously, both variables together significantly influence job satisfaction (F = 10.121, Sig. < 0.001), with an RSquare of 0.419, indicating that 41.9% of the variance is explained by the model, while 58.1% is attributable to external factors. These findings underscore the importance for hospital management to actively manage job stress through targeted interventions and design equitable shift scheduling policies. Such strategies are essential to sustaining high levels of employee satisfaction, which in turn supports both staff well-being and the quality of patient care in a demanding healthcare environment.
Pengaruh Adaptabilitas Karier dan Motivasi Intrinsik terhadap Kesiapan Kerja Generasi Z di Kabupaten Tasikmalaya Eka Nurazizah; Raisa Hilia Aini Syifa
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 4 No. 3 (2026): Juli: JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jmbe-itb.v4i3.4083

Abstract

This study examines the influence of career adaptability and intrinsic motivation on the work readiness of Generation Z in Tasikmalaya Regency. The research is motivated by high unemployment rates and the rising phenomenon of youth in the NEET category, indicating low post-pandemic workplace preparedness. Employing a quantitative survey method, data were gathered from 100 Gen Z respondents (aged 16–31) using Likert-scale questionnaires through purposive sampling, and subsequently analyzed via multiple linear regression using SPSS 31.The partial test results indicate that career adaptability has a positive and significant effect on work readiness (t = 3.984; p = 0.000), as does intrinsic motivation (t = 4.751; p = 0.000$). Simultaneously, both variables significantly impact work readiness (F = 122.363; p = 0.000). The coefficient of determination demonstrates that these two factors contribute 71.6% to work readiness, while the remaining 28.4% stems from external variables. This research concludes that strengthening internal motivation and adaptive capacity is crucial for Gen Z's competitiveness, thereby requiring intensive attention from the local government, academic sector, and all relevant institutions located in the region.
Pengaruh Kualitas Produk dan Kualitas Pelayanan terhadap Minat Beli Ulang Melalui Kepuasan Pelanggan pada Famicafe Surabaya Henrico Priardi Atmaja; Titik Inayati
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 4 No. 3 (2026): Juli: JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jmbe-itb.v4i3.4085

Abstract

This study aims to analyze the influence of product quality and service quality on repurchase intention through customer satisfaction at Famicafe Surabaya. The background of this research is driven by the rapid growth of the retail cafe industry in Surabaya and a recorded 23.8% decline in total transaction volume at Famicafe during the final quarter of 2025. This study employs a quantitative approach involving 100 respondents selected via purposive sampling, and data analysis was conducted using Structural Equation Modeling-Partial Least Squares (SEM-PLS). The results indicate that product quality does not have a significant direct effect on repurchase intention. However, service quality and customer satisfaction were found to have a positive and significant influence on repurchase intention. Furthermore, product quality and service quality significantly influence customer satisfaction. Crucially, customer satisfaction acts as a full mediator linking product quality to repurchase intention and as an essential mediator in the relationship between service quality and repurchase intention. These findings confirm that to foster loyalty and boost repurchase intention at Famicafe Surabaya, product and service excellence must be effectively translated into actual customer satisfaction.
Manajemen Produktivitas Sumber Daya Manusia: Analisis Pengaruh Pelatihan, Kompensasi, Lingkungan Kerja, dan Motivasi terhadap Produktivitas Karyawan Furqon Furqon; Shabrina Aisyah; Sulaeman Sulaeman; Wahyudi Wahyudi
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 4 No. 3 (2026): Juli: JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jmbe-itb.v4i3.4157

Abstract

Human Resource Management (HRM) plays a strategic role in enhancing organizational productivity through effective management of human capital. This study aims to analyze the influence of training and development, compensation, work environment, and work motivation on employee productivity. The research employed a quantitative approach using a survey method. The population consisted of employees at manufacturing companies in Banten Province, with a sample of 120 respondents selected through purposive sampling. Data were collected using a structured questionnaire and analyzed using multiple linear regression. The results showed that training and development (t = 4.071; sig. = 0.000), compensation (t = 3.397; sig. = 0.001), work environment (t = 3.384; sig. = 0.001), and work motivation (t = 3.046; sig. = 0.003) each had a significant positive effect on employee productivity. Simultaneously, the four independent variables explained 67.4% of the variance in productivity (R² = 0.674; F = 59.821; sig. = 0.000). These findings underscore the importance of integrated HRM practices in improving employee productivity and organizational competitiveness.

Page 39 of 42 | Total Record : 415

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