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Contact Name
Ramadhianto Machmud
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jab.admbisnis@unsrat.ac.id
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+6282195639689
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jab.admbisnis@unsrat.ac.id
Editorial Address
Jl. Kampus Unsrat Selatan, Fakultas Ilmu Sosial dan Politik, Universitas Sam Ratulangi - Sulawesi Utara. Kodepos - 95115
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Kota manado,
Sulawesi utara
INDONESIA
Jurnal Administrasi Bisnis
ISSN : 23389605     EISSN : 2655206X     DOI : https://doi.org/10.35797/jab.v.i.p
Core Subject : Economy, Science,
Topik Administrasi Bisnis berkaitan dengan aspek apapun dari Manajemen Sumber Daya Manusia, Pengembangan Bisnis Berkelanjutan, Bauran Pemasaran, Manajemen Produksi, Manajemen Resiko, Keuangan dan Akuntansi termasuk, namun tidak terbatas pada topik berikut: • Keuangan Bisnis • Bisnis Sektor Publik • Akuntansi Manajemen • Manajemen Keuangan dan Bisnis • Auditing • Koperasi dan UMKM • Corporate Governance • Etika dan Profesionalisme • Keuangan Perusahaan • Pendidikan Bisnis • Perpajakan • Pasar Modal • Perbankan • Pengembangan Bisnis Berkelanjutan Penentuan artikel yang dimuat dalam JAB melalui proses blind-review oleh editor dan reviewer JAB dengan mempertimbangkan antara lain: relevansi dan kontribusi artikel terhadap pengembangan profesi bisnis dan praktik akuntansi serta terpenuhinya persyaratan baku publikasi jurnal. Editor dan reviewer memberikan masukan yang konstruktif dan hasil evaluasi kepada penulis artikel.
Articles 397 Documents
Pengaruh Komunikasi Pemasaran Terhadap Citra Perusahaan PT. Telkom Indonesia Manado Adyan Papeo; Johny A. F Kalangi; Anneke Y. Punuindoong
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 003 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i003.%p

Abstract

This research is based on the existing phenomenon that is the influence of marketing communications to the image perusuhaan. The purpose of the research is to know whether marketing communications can affect in the formation of corporate image and the object of this research is PT. Telkom Indonesia Manado. Penelitian ini bertujuan untuk menjawab permasalahan atau fenomena yang disebutkan diatas.  Penelitian ini merupakan penelitian deskriptif kuantitatif dengan jumlah sampel sebnayak 130 responden. Dalam penelitian ini menngunakan dua variabel yang terdiri dari variabel bebas yaitu (komunikasi pemasaran) dan varibel terkait yaitu (citra perusahaan). Pengujian instrument menggunakan uji validitas, dan uji realibitas, sedangkan metode analisis menggunakan analisis regresi linier berganda dengan uji t, uji f dan koefisien determinated R Square. In the calculation of multiple linear regression using SPSS verssi 20 software, the results of t test analysis show the variables Advertising, Sales Promotion, Public Relations, Personal Selling and Direct Selling partially affect the image of the company and highlighted significant. So it can be concluded that the variables Advertising, Sales Promotion, Public Relation, Personal Selling, and Direct Selling jointly have a contribution influence on corporate image with the number of percentage of 0.126 or 12.6%. So means the level of Influence komunikasai Marketing of Corporate Image PT. Telkom Indonesia Manado stated low while 88.4 is a factor that is not researched by researchers. Keywords: Marketing Communication, Corporate Image
Pengaruh Konflik Terhadap Kinerja Karyawan Pada PT. Pegadaian (Persero) Manado Andri Ramadhan Walangantu; Harry J. Sumampouw; Henny S. Taroreh
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 003 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i003.%p

Abstract

Conflict comes from the Latin verb configere which means to hit each other. Sociologically, conflict is defined as a social process between two or more people (or groups) where one party attempts to remove the other by destroying it or making it powerless. The purpose of this study is to determine the effect of conflicts that occur in the performance of employees at PT. Pegadaian (Persero) Manado samples taken as many as 30 respondents. Data collection methods used are questionnaires, interviews, and documentation. Data were analyzed using descriptive research method of research that is research which combine between qualitative and quantitative method. In this research, the result of simple correlation shows strong correlation or influence between conflict variable and performance equal to 0,87% and based on that calculation hence sought the amount of contribution of conflict to performance with result of 75,69%. And in this research the authors get the result of conflict impact terhadapa employee performance that has a positive impact. The conclusion of this research result shows the reality of Manado Pegadaian employees handling and managing employees conflicts done efficiently and effectively then positive impact will arise through the behavior that is seen by employees as potential human resources with various consequences such as improving order, discipline in using work time, increasing productive cooperative relationship, work motivation. And suggestions to try to improve or sustain the application of existing conflicts through the application of a conscious presence of role conflict, accepting the conditions and stressful situations in work caused by the conflict, trying to be able to tolerate conflict, will have an impact on the improvement of employee performance. Keywords : Conflict, Employee Performance
Pengaruh Pelatihan Terhadap Kinerja Karyawan PT. Astra International, Tbk Daihatsu Cabang Malalayang Gino E. Wuse; Sontje M. Sumayku; Roy F. Runtuwene
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 003 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i003.%p

Abstract

Training is very important to be implemented because of the increasingly big business competition Pt. Astra International Tbk, Daihatsu Malalayang Branch needs to apply good training to every employee so that employees and companies are ready to compete with similar companies in the business world. The purpose of this training is to train the employees of PT. Astra International Tbk, Daihatsu Malalayang Branch. Analytical techniques used are scale scale, and simple linear regression using SPSS 13. The result of scale range analysis indicates that the training implementation is included in the criterion well with the average score of 85.94. The results of the working scale range analysis included in the high criterion with an average score of 40.60. Results of a simple linear regression study that has been done shows there is a significant influence between training variables and employee performance variables, can be seen in the correlation coefficient of 0.855 which means having a perfect relationship. While the hypothesis test results t arithmetic = 11.435 greater than t table = 1.677 This means Ho is rejected and Haimaan, then training has a positive effect on employee performance at PT. Astra International Tbk, Daihatsu Branch Malalayang thus hypothesized in Chapter I that "If training is done properly, then employee performance will increase", is acceptable.Keywords: Training, Employee Performance
Analisis Pengendalian Piutang Dagang Terhadap Efektifitas Arus Kas Pada PT. Tridjaya Mulia Sukses Manado Cendra Hiska Mian; Frendy A. O. Pelleng; Joan Mangindaan
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 004 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i004.1-9

Abstract

Every company competes to offer a variety of advantages and benefits of products marketed with the aim of making a profit. In the face of such competition, company management must be clever in creating certain bonds between the products it offers to consumers. The purpose of this study was to analyze the control of accounts receivable against cash flow at PT Tridjaya Mulia Sukses Manado whether it was effective. Receivables are a strategy for companies to market products to customers. The company must actually carry out good debt management so that there is no loss. As proposed by Kasmir (2010), prospective customers must meet the requirements known as the 5C principles of Character, Capacity, Capital, Collateral, Condition of Economy. In this study the data used is descriptive research data. Where researchers will describe the object under study by collecting data, recording data, then managing and analyzing the data collected and drawing conclusions. Based on the calculation of the analysis of sales trends, trade receivables, and profit of PT Tridjaya Mulia Sukses is not stable every year because of an increase and decrease. Greater revenue is credit sales rather than cash. Sales on credit will make the company’s receivables increase. Then the amount of profit in the company also increased due to net sales at the company. Based on the results of the study, the conclusion in this study is that the calculation of PT Tridjaya Mulia Sukses Cash Conversion Cycle in 2013-2017 has not been effective against cash acquisition. The reason is the inhibiting factors such as collection of accounts. It can also be seen that the company has not carried out inventory turnover well as seen from its sales activities and collection of receivables in accordance with the days set by the company, consequently the inventory cycle, receivables, and cash has not run effectively. The cash conversion cycle will get better if the time is shorter. Berdasarkan analisis cash conversion cycle pengendalian piutang dagang PT Tridjaya Mulia Sukses belum efektif karena jumlah piutang yang dimiliki perusahaan belum cukup untuk konversi kas. Based on the cash conversion cycle analysis, PT Tridjaya Mulia Sukses trade receivables control is not effective because the amount of accounts receivable owned by the company in not enough for cash conversion. Keywords : Control of Trade Receivables on The Effectiveness of Cash Flow
Pengaruh Pelatihan Tenaga Kerja Terhadap Produktivitas Kerja Karyawan Pada PT. Bank Tabungan Negara (Persero), Tbk Cabang Manado Beby F. A. Purwodono; William A. Areros; Sontje M. Sumayku
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 004 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i004.10-18

Abstract

This study aims to determine the influence of labor training on employee productivity and theinfluence of labor training and significant on employee at PT. Bank Tabungan Negara. This must be able to improve the quality of its employee who in their activities provide training and education standards for each employee in improving the quality of the company. This training is carried out for new and old employee also need to learn and be trained with aim of improving unfavorable performance, learning new knowledge and technology and new skills, as well adjusting to the developmentof organizational. Education and training is an important factor in the development of human resources. This research uses quantitative research method with regression analysis approach to know the influence between variables, namely labor training (X) and employee work productivity (Y). This research was conducted directly in the object of research. There are two types of methods used namely observation and questionnaire. With the result of this study indicate that labor training and employee work have a positive and significant influence on employee work and productivity, so significant there is influence of labor training and significant of employee work productivity acceptable and indirectly can provide support for several theories that explain that labor training will affect the increase in employee work productivity.Keywords: Labor training, employee, productivity
Pengaruh Beban Kerja Terhadap Kinerja Karyawan Pada PT. Asuransi Jiwasraya Cabang Manado Kota Jeky K. R. Rolos; Sofia A. P. Sambul; Wehelmina Rumawas
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 004 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i004.19-27

Abstract

The results of research conducted by t-test and also in accordance with the answers of the respondents at the Manado Branch Jiwasraya insurance company the city shows that the presence of influence between the workload against the performance of employees. From the results of the regression analysis explains that the increase or decrease in an employee's performance is not fully portrayed by the variable workload but there are other variables that affect the performance of employees. Based on research results, obtained results of workload and significant negative effect on performance of employees at PT. Asuransi Jiwasraya branch of Manado city, it is clear that if the workload increases, it will reduce the potential performance employees and otherwise declining workloads then it will increase the performance potential of the employees, with the work load as target achievement system, giving guidance and coaching against the prospective new agents until can reduce the potential performance of the employees.Keywords : workload and work performance.
Analisis Pengendalian Kualitas Mutu Produk Sebelum Eksport Dengan Mengunakan Metode Six Sigma Pada PT. Nichindo Manado Suisan Baguna Tenny; Lucky F. Tamengkel; Danny D. S. Mukuan
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 004 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i004.28-35

Abstract

PT. Nichindo Manado Suisan is a foreign private export company engaged in food products. PT produces various products that are produced are katsuobuhi products, and hanakatsuo derivatives, itokezuri made from skipjack fish, this research aims to find out how to control and what factors cause defective products. According to Gaspersz (2005: 310) six sigma is a vision of improvingquality towards a target of 3.4 failures per million opportunities for every transaction of goods and product services, in the research in January and April 2018 found 10234 kg defective products from 80797 kg production. there is a further research conducted using the Six Sigma method which is a structured methodology to reduce process variation while reducing product defects sothat improvements are expected in the products produced with the aim of Analyzing quality control before export by PT. nichindo manado suisan and Knowing what factors cause quality to be less good by using rare DMAIC Six Sigma is Define, Measure, Analyze, Improve, Control. In the define phase, you know what kind of defects in production are packaging. Then in the measure phasethrough the Pareto diagram it can be the most dominant damage. Then in the analyze stage there are some root causes of the problem, among others are the lack of supervision from the company, and the lack of employee skills, so that in the improve phase there will be some quality improvement proposals, and stage of control The company must continue to make recommendations for continuous improvement of controls so that the number of defects can continue to decrease, based on the results of data collection, analysis and discussion caused by a less skilled workforce, therefore the company must carry out strict supervision.Keywords: Quality control before export, employee skills
Pengaruh Locus Of Control Dan Motivasi Terhadap Kinerja Individu Pada PT. Nusa Halmahera Minerals Brenda H. Bawanda; Riane J. Pio; Wehelmina Rumawas
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 004 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i004.36-44

Abstract

The background of this research is PT Nusa Halmahera Minerals where the author will examine the extent of the relationship between Locus Of Control and Motivation to Performance of Individuals within the scope of Human resources. The purpose of this study was to find out and obtain a review of the influence of locus of control, while Motivation is an urge in a person to be able to do what he wants to do, but motivation is followed by a will while individual performance ishow good or qualified employees are in carrying out their responsibilities or you can also say the work done by the employee. The author takes the locus of control research title because the LOC is divided into two parts, namely the external LOC and internal LOC and Motivation as a measure to see whether a strong or weak relationship between variables. this is a quantitative descriptive study with a sample of 100 respondents obtained by using probability sampling method withproportionale sampling method using 1-5 Likert scale measuring instruments. to test the effect of the quality used by the instrument, test validity and reliability, while the data were analyzed using multiple linear regression method with t test and coefficient of determination (multiple correlation). therefore, H1 and H2 are rejected, which means that simultaneously the independent variables (locus of control and motivation) have a positive effect on the dependent variable  individualperformance) but are very weak or small in relation between the two. The results of the coefficient of determination show that the adjusted R square rate is -0.018 or 01.8%, which means that variations in individual performance can be explained by locus of control and motivation, while the remaining 98.2% can be explained by other variables outside the research variable.Key Words: Locus Of Control, Motivation, Individual Performance.
Analisis Saluran Pemasaran Kelapa Di Desa Pinilih Kecamatan Dimembe Kabupaten Minahasa Utara Vega C. Sengkey; Tinneke M. Tumbel; Lucky F. Tamengkel
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 004 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i004.45-53

Abstract

This study aims to determine and analyze how the marketing channels of copra agricultural products from producers to consumers as a reference for determining the amount of marketing margin for each copra marketing agency from producer to consumer, and the percentage of prices received by farmers (Farmer's Share) in Pinilih Village Dimembe District, North Minahasa Regency. The research method used in this research is descriptive quantitative research method or survey method, which is focused on the real and actual picture of a problem then collected, compiled and analyzed. Samples taken as respondents were 79 craftsmen, while the number of collectors was 4 people. The results of the analysis show that: There are two copra marketing channels from Pinilih Village, Dimembe District, North Minahasa Regency to the final consumer (oil factory) Marketing channel I: Farmers, Consumers. Marketing channel II: Farmers, Collectors, Consumers. And the most widely used by copra farmers in Pinilih Village, Dimembe Subdistrict, North Minahasa Regency, namely marketing channel II, in this marketing channel, there is an intermediary trader, namely collecting traders, by means of collecting traders directly to the farmer's house and then selling it to the final consumer (oil mill). The marketing margin can be known in the marketing channel I have a marketing margin of Rp. 3,000 per kg which is higher than the second channel of Rp. 2,500 per kg. From the calculation results obtained by the value of Farmer's second share of the marketing channel, namely marketing channel I by 100 percent, meaning that the price received by farmers in marketing channel I is 100 percent of the price paid by the consumer, and for marketing channel II is 66.67 percent, meaning that the price received by farmers is 66.67 percent of the price paid by consumers. According to the author's observation, it can be suggested to copra farmers in Pinilih Village, Dimembe Subdistrict, North Minahasa Regency to be able to sell their copra directly to the end consumer (industry).Keywords: Marketing Channels
Pengaruh Brand Image Terhadap Keputusan Pembelian Handphone Samsung Android di Gerai IT Center Manado Viani A. L. Mandagi; John A. F. Kalangi; Danny D. S. Mukuan
JURNAL ADMINISTRASI BISNIS Vol. 6 No. 004 (2018): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v6.i004.54-61

Abstract

The development of the current global era increasingly leads to tough competition especially for the company. Currently the Brand Image is important in any company where the company has its own brand image that aims to launch sales in pursuit of profit. According to Surachman (2018), the brand image of some of the brands that can be identified but cannot be pronounced, such as special symbols, design, colours, or costumer perception of a product or service represented by its brand. The purpose of this research is to find out how big the influence of Brand Image towards the purchase of a Samsung Android phone at the outlet IT Centre in Manado. The population in this study i.e. the consumer Mobile Samsung Android IT Centre outlets in Manado. The samples used this study is as much as 100 respondents, using linear regression and correlation analysis. In the calculation in this study, researchers using SPSS software version 21, which could indicate whether there is a correlation between the two variables and how much influence Brand Image against a purchasing decision. Based on the results of the study i.e. the result value of R is the relation between meaning 0.348 brand image against the decision of the buyer is low. The value R square (coefficients determinative) 0.121. That value indicates that the decision of the buyer on the outlets IT Centre in Manado was 12.1% in influence by Samsung's brand image, while the 87.9% in influence by other variables in the meticulous in this research. From the result of this research the brand has positive influents’ on purchasing decisions but the level of influence is very low, because the company must continue to increase its brand image.Keywords: Brand Image, Purchase Decision

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