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Lokawati: Jurnal Penelitian Manajemen dan Inovasi Riset
Published by Asosiasi Riset Ilmu Manajemen dan Bisnis Indonesia
ISSN : 29886031     EISSN : 29885418     DOI : 10.61132
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Human Resource Management, Financial Management, Marketing Management, Public Sector Management, Operations Management, Supply Chain Management, Corporate Governance, Business Ethics, Management Accounting and Capital Markets and Investment.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 509 Documents
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Transformasi Digital Layanan Medical Check Up untuk Mendukung Pengambilan Keputusan Cerdas dalam Kesehatan Korporasi Iffi Ni’mah Kholishoh; Gatot Kustyadji; Rooswanti Putri Adi Agustini
Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset Vol. 4 No. 4 (2026): Juli: Jurnal Penelitian Manajemen dan Inovasi Riset
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/lokawati.v4i4.2689

Abstract

The increasing complexity of corporate healthcare management has accelerated the need for digital transformation in Medical Check Up (MCU) services. In large organizations, conventional MCU management often produces fragmented health data, delayed reporting, and limited analytical capabilities, reducing the effectiveness of strategic health-related decision-making. This study aims to develop a digital transformation model for MCU services that supports Intelligent Corporate Health Decision-Making. A qualitative case study approach was employed in a large Indonesian corporation implementing annual MCU programs. Data were collected through semi-structured interviews with key stakeholders, document analysis, and field observations. The data were analyzed using Grounded Theory through open coding, axial coding, and selective coding. The findings reveal that successful digital transformation of MCU services is shaped by the integration of high-quality information systems, reliable health information, organizational readiness, user competence, leadership support, and socio-technical alignment. These factors collectively enhance the organization's capability to generate timely, accurate, and actionable health intelligence for strategic decision-making. The study proposes an integrated conceptual model that combines the Information System Success Model and Sociotechnical Systems Theory to explain how digitalized MCU services create organizational value through intelligent health decision-making. This model represents the study's primary theoretical contribution while offering practical guidance for organizations seeking to optimize corporate health management through digital transformation, data integration, and evidence-based decision support.
Analisis Public Value dalam Digitalisasi Pelayanan Publik Atik Luthfiyah
Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset Vol. 4 No. 4 (2026): Juli: Jurnal Penelitian Manajemen dan Inovasi Riset
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/lokawati.v4i4.2690

Abstract

Digital transformation in public services has become a key government strategy to enhance efficiency, transparency, and service quality for the public. However, the success of digitalization is determined not only by technological aspects but also by its capacity to create public value—encompassing fairness, inclusivity, and public trust. This study analyzes public service digitalization through the lens of Public Value Theory, utilizing the "Strategic Triangle" framework, which comprises the dimensions of public value, legitimacy and support, and operational capacity. A qualitative approach employing document analysis was adopted. Data were derived from an analysis of the opinion piece "The State Behind the Scenes: When Public Service Digitalization Tests Fairness," supported by relevant scholarly literature, regulations, and policies regarding government digital transformation. Data analysis was conducted using content analysis, involving stages of data reduction, categorization, interpretation, and conclusion drawing. The findings indicate that public service digitalization has successfully improved bureaucratic efficiency, accessibility, and service speed; however, it has not yet fully optimized public value creation due to persistent issues such as the digital divide, limited algorithmic transparency, and disparities in operational capacity that affect equitable access. The Strategic Triangle analysis reveals that efficiency has advanced more significantly than the dimensions of social justice, substantive legitimacy, and operational capacity. Therefore, strengthening justice-oriented digital governance is essential. This requires developing hybrid services, enhancing digital literacy, integrating data, ensuring system transparency, equitably distributing infrastructure, and reinforcing administrative discretion to ensure that digital transformation yields inclusive and sustainable public value.  
Menuju Kapabilitas Transformasi Digital Tingkat Tinggi: Mengintegrasikan Kapabilitas Organisasi melalui Tinjauan Literatur Sistematis Nugroho, Tawang Arief; RR. Rooswanti Putri Adi Agustini; Gatot Kustyadji
Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset Vol. 4 No. 4 (2026): Juli: Jurnal Penelitian Manajemen dan Inovasi Riset
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/lokawati.v4i4.2691

Abstract

This study aims to analyze the development of the Digital Transformation Capability (DTC) concept, identify the organizational capabilities that constitute DTC, and formulate research gaps and future research directions through a Systematic Literature Review (SLR) approach. The study adopted the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines to conduct a systematic search of the Scopus database using the keywords Digital Transformation Capability, Strategic Organizational Agility, Hospital Innovation, and Performance. Of the 56 articles initially identified, 13 met the inclusion criteria and were subsequently analyzed using thematic analysis. The findings indicate that the concept of DTC has evolved from a technology implementation-oriented perspective toward an organizational capability-oriented perspective. The literature synthesis identified five major capability dimensions that collectively constitute DTC: strategic leadership capability, knowledge and information capability, human and organizational capability, resource and agility capability, and innovation and collaboration capability. The review also reveals that the existing literature remains conceptually fragmented, as organizational capabilities have generally been examined independently rather than integrated into a comprehensive DTC model as a higher-order capability. Furthermore, previous studies have predominantly employed cross-sectional research designs and have largely focused on organizational contexts outside the healthcare sector. This study concludes that Digital Transformation Capability represents an organizational capability developed through the integration of multiple strategic capabilities to support sustainable digital transformation. These findings provide a conceptual foundation for the development of theoretical models and future empirical research on DTC across diverse organizational contexts.
Analisis Pengkreditan Pajak Masukan terhadap Pajak Keluaran dalam Perhitungan Pajak Pertambahan Nilai pada PT Enseval Putera Megatrading Tbk Cabang Manado Shelomita Gracela Pongoh; Jacqualine Greety Wenas; Raykes H Tuerah
Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset Vol. 4 No. 4 (2026): Juli: Jurnal Penelitian Manajemen dan Inovasi Riset
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/lokawati.v4i4.2692

Abstract

This study aims to analyze the process of crediting Input Tax on Output Tax in the calculation of Value Added Tax (VAT) at PT Enseval Putera Megatrading Tbk Manado Branch and evaluate its conformity with applicable tax provisions. The research method used is qualitative descriptive with the research location in the period March to June 2026. Data was obtained through observation, interviews, and documentation which included input tax invoices, output tax invoices, VAT recapitulations, and other supporting documents. The analysis was carried out in a qualitative descriptive manner to describe the mechanism of crediting, depositing, and reporting of VAT. The results of the study show that the crediting of Input Tax to Output Tax is carried out through a centralized tax administration system, where branches play a role in collecting, checking, and resuming tax documents before they are submitted to the head office. Based on the recapitulation in 2025, the position of underpaid VAT of IDR 52,229,724,597 occurred because Output Tax was greater than Input Tax. However, final crediting, depositing, and reporting are done by the head office after combining the data of the entire branch. The study concluded that the VAT crediting mechanism at the Manado branch was in accordance with the tax provisions from administrative and procedural aspects, with success highly dependent on the accuracy of the branch in checking invoices and submitting data on time.
Pengaruh Citra Positif dan Reputasi Perusahaan terhadap Minat Melamar Kerja menggunakan Jasa Outsourcing PT Prima Karya Sarana Sejahtera Husna Atikah; Dian Purnama Sari
Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset Vol. 4 No. 4 (2026): Juli: Jurnal Penelitian Manajemen dan Inovasi Riset
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/lokawati.v4i4.2695

Abstract

This study aims to determine the effect of a positive company image and company reputation on job application interest among users of outsourcing services at PT Prima Karya Sarana Sejahtera. The research method used was quantitative research. The research sample consisted of 80 respondents selected using the purposive sampling technique. The research data were collected through questionnaires and then analyzed using IBM SPSS Statistics version 26. The results showed that, partially, a positive company image had a positive and significant effect on job application interest among users of outsourcing services at PT Prima Karya Sarana Sejahtera. Partially, company reputation also had a positive and significant effect on job application interest among users of outsourcing services at PT Prima Karya Sarana Sejahtera. Furthermore, simultaneously, a positive company image and company reputation had a positive and significant effect on job application interest among users of outsourcing services at PT Prima Karya Sarana Sejahtera. In addition, based on the coefficient of determination test, a value of Adjusted R Square 0.618 was obtained, indicating that the variables of positive company image and company reputation were able to explain 61.8% of the variation in job application interest, while the remaining 38.2% was explained by other variables not examined in this study.
Pengaruh Fleksibilitas Kerja dan Beban Kerja terhadap Work-Life Balance Driver Maxim Kabupaten Tana Toraja Yoel Imanuel Mallisa; Chrismesi Pagiu; Ade Lisa Matasik
Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset Vol. 4 No. 5 (2026): September: Jurnal Penelitian Manajemen dan Inovasi Riset
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/lokawati.v4i5.2696

Abstract

This study aims to examine the effect of work flexibility and workload on the work-life balance of Maxim drivers in Tana Toraja Regency. The study focuses on understanding how flexibility in organizing working time and the workload experienced by drivers may influence their ability to maintain a balance between work responsibilities and personal life. The data used in this study are primary data obtained through questionnaires distributed to 59 Maxim drivers in Tana Toraja Regency. The analysis technique employed is multiple linear regression analysis to examine the relationship among work flexibility, workload, and work-life balance. The results show that work flexibility has an effect on the work-life balance of Maxim drivers in Tana Toraja Regency, indicating that flexibility in working arrangements contributes to their ability to manage work and personal activities. Workload has no effect on the work-life balance of Maxim drivers in Tana Toraja Regency. Simultaneously, work flexibility and workload have an effect on the work-life balance of Maxim drivers in Tana Toraja Regency. These findings highlight the importance of work flexibility in supporting the work-life balance of drivers in the platform-based transportation sector.
Pengaruh Motivasi Kerja dan Lingkungan Kerja terhadap Produktivitas Kinerja Pegawai pada Dinas Kesehatan Toraja Utara Abigael Kristel Natalia; Adriana Madya Marampa; Agustinus Mantong
Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset Vol. 4 No. 5 (2026): September: Jurnal Penelitian Manajemen dan Inovasi Riset
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/lokawati.v4i5.2697

Abstract

This study aims to examine and analyze the influence of work motivation and the work environment on employee productivity at the North Toraja Regency Health Office. The study employee a quantitative approach using a survey method. The population consists of 76 employee, all od whom were included in the sample  using a saturated sampling technique. Data were collected via questionnaires and analyzed using vilidity tests, reliability tests, classical assumption tests, multiple linear regression analysis, t-tests (partial), f-tests (simultaneous), the coefficient of determination test, and correlation analysis. The ruselt indicate that work motivation has a positive and significant effect on employye productivity. The work envurinment also has a positive and significant effect on employee productivity. Simultaneously, work motivation and the work environment positively influence employee productivity, as evidenced by an f-calculated value of 36,661 (exceeding the f-tabel value of 3,122) and a significance level of <0,001 (0,05). Furthermore, the coefficient of determination of 0,501 indicates that 50,1% of the variation in employee productivity can be explained by work motivation and the work motivation and the work envirinment, while the remaining 49,9% is influenced by factors outside the scope if this study.
Menu Signature Donburi sebagai Competitive Advantage Studi sebagai Diferensiasi Living Laboratory Can Ngopi di Gading Serpong Tangerang Shanty Hadiningsih; Aan Nurhasanah; Muhammad Irfan
Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset Vol. 4 No. 4 (2026): Juli: Jurnal Penelitian Manajemen dan Inovasi Riset
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/lokawati.v4i4.2700

Abstract

The competition in the culinary industry in the Gading Serpong area is becoming increasingly competitive with the rising number of food and beverage entrepreneurs. This condition demands that every business operator have a strong differentiation strategy in order to survive and win the market. This research aims to analyze the role of a signature menu as a competitive advantage, with a case study of the Donburi product at the Can Ngopi culinary business. The research method used is a descriptive qualitative approach thru observation, interviews with business owners and consumers, as well as marketing document analysis. The research results show that the Donburi product is proven not only as a menu complement but also as a strategic instrument that significantly enhances the appeal of Can Ngopi among Generation Z and the Gading Serpong community. Thru a combination of functional, emotional, and symbolic values. Donburi strengthens brand positioning, enhances loyalty, and creates sustainable competitive advantages amidst fierce culinary competition. The uniqueness of the taste, consistency of quality, and distinctive presentation are the main factors that strengthen product differentiation. Thus, the signature menu has proven to be an effective strategy in creating a competitive advantage amidst the tight culinary competition.
Dentuman yang Terancam Sunyi: Strategi Pelestarian Warisan Budaya Takbenda Meriam Karbit sebagai Daya Tarik Wisata Berbasis Komunitas di Kota Pontianak Endang Sri Ravina; Pranoto Pranoto
Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset Vol. 4 No. 4 (2026): Juli: Jurnal Penelitian Manajemen dan Inovasi Riset
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/lokawati.v4i4.2706

Abstract

Carbit Cannon is a traditional folk game played by the Kapuas River in Pontianak City. It was designated as an Intangible Cultural Heritage of Indonesia (Intangible Cultural Heritage) by the Ministry of Education and Culture in 2016. Despite its formal recognition and potential as a tourist attraction, data from the Pontianak City Education and Culture Office recorded a decline in participation from 41 groups with 249 cannons in 2024 to 30–37 groups with 184 cannons in 2025, due to scarcity of raw materials, high production costs, and challenges in knowledge regeneration. This study aims to analyze the preservation strategy for the Carbit Cannon, the role of this tradition as a cultural tourism attraction, and the supporting and inhibiting factors for its integration with community-based tourism (CBT) development. The research employed a qualitative, exploratory, descriptive approach with an instrumental case study design. Data were collected through in-depth, semi-structured interviews with key informants representing the local government (Tourism Office), artisans/masters, cannon group leaders, young conservationists, and domestic tourists. This was complemented by analysis of policy documents and verified media coverage. The results indicate that the Carbit Cannon has been positioned as a leading tourist attraction with significant economic contributions from hotels and MSMEs. However, promotion remains limited to the local tourism calendar without Online Travel Agent (OTA) partnerships and has not yet been included in the national tourism event calendar. Signs of tension between preservation and commodification (staged authenticity) were also identified, such as the replacement of traditional wood with PVC pipes and the cannon group's push to appear more spectacular for tourists. The study recommends an integrative model that combines recognition of maestro status, development of integrated river cruise tourism, strengthening digital promotion and OTA partnerships, and a collaborative government-private-community financing scheme to maintain the sustainability of this tradition as a living heritage and tourism asset for Pontianak City.
Pengaruh Kompetensi dan Beban Kerja terhadap Kinerja Pegawai pada Dinas Kependudukan dan Pencatatan Sipil Kabupaten Toraja Utara Yulianah Heni; Althon K. Pongtuluran; Randi Tangdialla
Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset Vol. 4 No. 4 (2026): Juli: Jurnal Penelitian Manajemen dan Inovasi Riset
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/lokawati.v4i4.2712

Abstract

Employee performance is one of the key determinants of organizational effectiveness in delivering high-quality public services. Improving public service performance depends not only on administrative systems but also on employee competencies and the organization's ability to manage workloads appropriately. This study aims to examine the influence of competence and workload on employee performance at the Population and Civil Registration Office of North Toraja Regency. A quantitative descriptive approach was employed. The study involved all 48 employees, consisting of civil servants and government employees under work agreements, using a saturated sampling technique. Data were collected through observation, interviews, documentation, and structured questionnaires measured using a five-point Likert scale. Data analysis was performed using IBM SPSS Statistics version 23, including validity and reliability tests, classical assumption tests, multiple linear regression analysis, partial (t-test), simultaneous (F-test), and coefficient of determination analysis. The findings indicate that competence has a positive and significant effect on employee performance. Workload also positively influences employee performance as long as it remains proportional to employees' capabilities and responsibilities. Simultaneously, competence and workload significantly affect employee performance. These findings emphasize that strengthening employee competencies while maintaining a balanced workload contributes to higher organizational effectiveness and improved public service quality. The study provides empirical evidence supporting the importance of human resource development and workload management in enhancing employee performance within public sector organizations.

Page 48 of 51 | Total Record : 509

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