Jurnal Vokasi Indonesia
a scientific journal in Universitas Indonesia. This Journal serves as a means of dissemination of scientific research results conducted by the academicians both from internal and external. JVI contains research results and applied studies on educational, social humanities, health issues, especially in Indonesia. We publish articles in July and December. Nowadays, JVI has been indexed in Google Scholar, DOAJ, Sinta, and Garuda
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<![CDATA[ANALISIS KUALITAS PELAYANAN SUB BAGIAN AKADEMIK (SBA PROGRAM VOKASI UNIVERSITAS INDONESIA ]]>
<![CDATA[Sancoko, Sancoko]]>;
<![CDATA[Riduansyah, Mohammad]]>;
<![CDATA[Nofiantoro, Wahyu]]>
<![CDATA[ Jurnal Vokasi Indonesia Vol. 4, No. 1 ]]>
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<![CDATA[Measurement tools service quality is using Serv Quality Method. In this study, we tried to see different gap between students' perceptions of employee performance with the level of interest/expectations of students to an existing service using five indicators Serv Quality. Aspects studied is, reliability aspects, responsiveness aspect, assurance Aspects, empathy aspects, and the tangibles aspects. SBA research object because they become the frontline in shaping the image of the ministry in Program vocational UI. The method used in this research is descriptive analysis method with quantitative approach., ie research that describes a data collection on the observations that have been made. This research activity is a continuation of research since the first semester of 2014/2015 to the first semester of 2015/2016. The population in this study is that students of Administration UI vocational program. Based on the results of this study concluded that there is still a big gap to the five dimensions of Quality Serv.]]>
<![CDATA[PENGARUH GAYA KEPEMIMPINAN TERHADAP KOMITMENORGANISASI KARYAWAN UKM DI WILAYAH DEPOK JAWA BARAT ]]>
<![CDATA[Suryanto, Dede]]>;
<![CDATA[Prihatiningsih, Wulan]]>
<![CDATA[ Jurnal Vokasi Indonesia Vol. 4, No. 1 ]]>
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<![CDATA[Organizational commitment is a psychological state that characterizes employee relationship with the organization. It has implication for the decision to continue membership in the organization. Employee with high commitment is a valuable asset in operating the company in order to maintain Company’s sustainability. This research proposes that organizational commitment is influenced by leadership style. The hypothesis is tested using data obtained from 60 respondents who work in Small and Medium enterprises in Depok. The results shows that transformational leadership style affects positively on affective commitment but it doesn’t affect normative commitment. Besides that, transactional leadership style doesn’t affect continuance commitment, while passive / avoidant leadership style does not affect affective commitment.]]>
<![CDATA[PEMETAAN PROFIL PASIEN/KLIEN RUMAH SAKIT UMUMDAERAH (RSUD) KOTA X MENGGUNAKAN NET PROMOTER SCORE ]]>
<![CDATA[Roselina, Elsa]]>
<![CDATA[ Jurnal Vokasi Indonesia Vol. 4, No. 1 ]]>
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<![CDATA[Regional General Hospital City X is the only government-owned hospitals of city X, had some vision including provide excellent service quality plenary to the whole society. Net Promoter Score (NPS) is a tool and concept of customer satisfaction, which through NPS companies can see their performance according to the customer's perspective. This study aimed to obtain consumer profiles and identify strengths and weaknesses in the service of the Regional General Hospital City X based on the perception of consumers. This study used a quantitative approach with survey method. Data captured in one shoot measurement from August until September 2015. Instruments used in the form of a questionnaire. The research subjects were patients/families undergoing outpatient treatment or hospitalization in some treatment rooms of the Regional General Hospital City X. The total sample was 442 persons, calculated using the Slovin formula with alpha 0.05. The analysis was univariate analysis. The final results showed the profile of patients/families mostly as consumers detractors (45.2%) than consumers promoters (19.7%), where the value indicated by the NPS better perception of inpatients than outpatients. Weakness in outpatient services is a long queue system and the limited facilities, whereas in inpatient facilities are limited and hygiene problems. City Hospital X strength in providing services is the friendliness of its officers (doctors, nurses, administration).]]>
<![CDATA[PENGARUH TINGKAT LITERASI KEUANGAN PEMILIK USAHATERHADAP PENGELOAAN KEUANGAN. STUDI KASUS : UMKM DEPOK ]]>
<![CDATA[Anggraeni, Birawani Dwi]]>
<![CDATA[ Jurnal Vokasi Indonesia Vol. 4, No. 1 ]]>
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<![CDATA[Financial literacy affects a person's way of thinking on the financial condition and influence strategic decisions in terms of finances and better management for business owners. This study uses secondary data as study materials which will be given to the micro level that businesses with a turnover of up to 300M per year in which the segment in general do not have good financial records to then be used as financial statements. In a study using 12 samples of SMEs in the area of Depok randomly selected. This study uses processed using descriptive statistics as well as the weighting at the level of financial literacy. Results from this study indicate that the level of financial literacy of low business owners so that the effect on the ability to manage finances. This is reflected in the financial results of the attitude of business owners where they merely record the receipt and expenditure of financial business without being accompanied by supporting documents storage. Business owners so far have not made the budget as a basis for evaluating the performance of their businesses. In addition the ability of business owners to manage cash surplus and deficit shows the majority of using banks or non-banks. They have not yet reached the stage of investing in financial products. Simple research is expected to contribute to the field of accounting related to business continuity, especially in terms of financial management business through increased financial literacy.]]>
<![CDATA[EVALUASI SPT TAHUNAN ELEKTRONIK ]]>
<![CDATA[Kasim, Elsie Sylviana]]>;
<![CDATA[Nur, Titin Fachriah]]>
<![CDATA[ Jurnal Vokasi Indonesia Vol. 4, No. 1 ]]>
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<![CDATA[Evaluation of services of Electronic Annual Tax Return is conducted to determine the quality of services of Electronic Annual Tax Return. This is done by using the five Service Quality (SERVQUAL) dimensions which are tangibles, realibility, responsiveness, assurance and empathy. The result of the research and analysis of Evaluation of services of Electronic Annual Tax Return concluded that Taxpayers are satisfied with the quality of Electronic Annual Tax Return. Advices given to the djponline.pajak.go.id websites is it should be more attentive to the needs of the Taxpayers. Djponline.pajak.go.id websites should not only pay attention to the functions but also increased trust amoung Taxpayers toward djponline.pajak.go.id websites.]]>
<![CDATA[ANALISIS PERSEPSI KUALITAS PERKULIAHAN DI LABORATORIUM PERKANTORA DAN SEKRETARI PROGRAM PENDIDIKAN VOKASI UNIVERSITAS INDONESIA ]]>
<![CDATA[Istiadi, Istiadi]]>;
<![CDATA[Ridha, Mohammad]]>
<![CDATA[ Jurnal Vokasi Indonesia Vol. 4, No. 1 ]]>
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<![CDATA[Laboratory of the study Program is the on factor that imfluence the quality of student in the process of their study in Vocational Program . In order that, laboratory must become the crucial factor in producing qualified alumni. The quality of teaching ini laboratory in general was imfluenced some factors like: lecturer/instructur, curicullum, tools or su pported facilities in laboratory. For that reason, in this research we want to know the general of student in laboratory teaching. Factors that was identified included : degree of student satisfaction, quality of teaching, and laboratory supporting facilities . Output of this research is benefited as the input in developing the ideal office and Secretary Laboratory that sincronized with student needs.]]>
<![CDATA[PENGEMBANGAN POTENSI DESA WISATA BERBASIS BUDAYATINJAUAN TERHADAP DESA WISATA DI JAWA TENGAH ]]>
<![CDATA[Priyanto, Priyanto]]>;
<![CDATA[Safitri, Dyah]]>
<![CDATA[ Jurnal Vokasi Indonesia Vol. 4, No. 1 ]]>
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<![CDATA[This study to unearth village tourism for culture attraction tourim and to show there are some basic problem for existence village tourism in Central Jawa. The methodology was used qualitative research method with descriptive analysis. The result of this stuy indicate that for general potential cultural village tourism in Central Java is many. The problems that for like human resource, infrastructure & facillity, promotion. The problems can be finish with active any other especialy the people from culture village tourism.]]>
<![CDATA[THE REAL WINNERS : APLIKASI KNOWLEDGE MANAGEMENT DALAM INDUSTRI PERBANKAN NASIONAL ]]>
<![CDATA[Yuliyanto, Heri]]>
<![CDATA[ Jurnal Vokasi Indonesia Vol. 4, No. 1 ]]>
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<![CDATA[Mastery of information technology is important for the banking industry has an oligopoly market structure, but does not guarantee a sustainable competitive advantage. To win the competition is not only determined by the technologically and price (interest given), but also factors mastery of knowledge and information currently an issue that is very strategic. If a bank uses technology as an advantage its competitiveness, then the advantage will be temporary, because the technology has the properties easily imitated. However, if the advantages of information technology along with the mastery of information and knowledge of quality management, the competitors require greater effort and a long time to be able to imitate or duplicate the competitive advantage. Thus the competitive advantage that will last longer. Through literature study and analysis of secondary data obtained information that the national banking market outlook is still widespread. In addition, the technology factor is not the major factor is the main attraction or reason for customers to have a bank account, but the image bank safe is the main reason to have accounts.]]>
<![CDATA[SLOOF DAN INDENTIFIKASI KEARIFAN LOKAL DIKALANGAN PEKERJA BANGUNAN ]]>
<![CDATA[Umar, Muhammad Zakaria]]>
<![CDATA[ Jurnal Vokasi Indonesia Vol. 4, No. 1 ]]>
Publisher : <![CDATA[UI Scholars Hub ]]>
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<![CDATA[Measurement tools service quality is using Serv Quality Method. In this study, we tried to see different gap between students' perceptions of employee performance with the level of interest/expectations of students to an existing service using five indicators Serv Quality. Aspects studied is, reliability aspects, responsiveness aspect, assurance Aspects, empathy aspects, and the tangibles aspects. SBA research object because they become the frontline in shaping the image of the ministry in Program vocational UI. The method used in this research is descriptive analysis method with quantitative approach., ie research that describes a data collection on the observations that have been made. This research activity is a continuation of research since the first semester of 2014/2015 to the first semester of 2015/2016. The population in this study is that students of Administration UI vocational program. Based on the results of this study concluded that there is still a big gap to the five dimensions of Quality Serv.]]>
<![CDATA[KUALITAS INFORMASI LAPORAN KEUANGAN ENTITAS SEKTOR PUBLIK DAERAH X ]]>
<![CDATA[Marsdenia, Marsdenia]]>
<![CDATA[ Jurnal Vokasi Indonesia Vol. 4, No. 1 ]]>
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<![CDATA[This study has objective to analyze factors influencing public sector entity’s financial statement informations quality. Factors examined include quality of human resources, internal control system, information technology utilization and external factors as a moderating variable. Originally RSUD X is Private Hospital namely RS Y Kota A, then, in Mid 2014 have been transformed to be RSUD X as local gorvernment hospital City of A. Metodologi research for this study is Quantitative Research Method by Questionnaires or Surveys approach through respondent for this study is the human resources involved in the functions of accounting, finance and Billing for BPJS and staff who handle in patient account. Respondent in RSUD Bogor totally 42 staffs. The Data collected from questionnaires analyzed by multiple linear regression methods. The Result show that]]>
