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Penerbit: CV. Kampus Akademik Publising Jl.pedurungan kidul IV rt.03/01 No.62 Kel. Pedurungan Kidul/ Kec.Pedurungan
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JURNAL RUMPUN MANAJEMEN DAN EKONOMI
Published by CV Kampus Akademik Publising
ISSN : 30467411     EISSN : 30467144     DOI : ttps://doi.org/10.61722/jrme.v1i2.1064
Core Subject : Economy, Science, Education, Social,
Chemistry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Mathematics Social Sciences
JURNAL RUMPUN MANAJEMEN DAN EKONOMI (JRME) berfokus pada penerbitan artikel berkualitas tinggi yang didedikasikan untuk semua aspek penelitian, masalah, dan perkembangan terbaru di bidang Ilmu Manajemen. Topik dalam Jurnal ini berkaitan dengan aspek apapun dari manajemen, namun tidak terbatas pada topik berikut : Manajemen Sumberdaya Manusia , Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sektor Publik, Manajemen Operasional, Manajemen Rantai Pasokan, Corporate Governance, Etika Bisnis, Akuntansi Manajemen dan Pasar Modal dan Investasi. berfokus pada penerbitan artikel berkualitas tinggi yang didedikasikan untuk semua aspek Ekonomi, Bisnis dan Akuntansi. Jurnal ini memberikan ruang bagi para peneliti untuk berdiskusi, mengejar dan meningkatkan pengetahuan di bidang Ilmu Ekonomi Bisnis dan Akuntansi yang terus berkembang. Artikel dapat ditulis dalam bahasa Inggris atau bahasa Indonesia Jurnal ini terbit 1 tahun
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 763 Documents
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ANALISIS KUALITAS PELAYANAN DALAM MENINGKATKAN KEPUASAN KONSUMEN PADA CV LANGEN RASA: Muhammad Agil Ilyasa; Rahmi Widianti; Siti Mardah
JURNAL RUMPUN MANAJEMEN DAN EKONOMI Vol. 3 No. 4 (2026): Juli
Publisher : CV. KAMPUS AKADEMIK PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jrme.v3i4.11792

Abstract

. Service quality is one of the key factors influencing customer satisfaction and business sustainability. CV Langen Rasa, a company engaged in the distribution of fresh vegetables to hotels and restaurants, must maintain excellent service quality to meet customer expectations amid increasing competition. This study aims to analyze the quality of service provided by CV Langen Rasa in improving customer satisfaction. The research employed a qualitative descriptive approach. Data were collected through observation, interviews, and documentation involving the owner, employees, and customers of CV Langen Rasa. The collected data were analyzed using data reduction, data presentation, and conclusion drawing techniques. The findings indicate that the quality of service at CV Langen Rasa has generally been implemented effectively through reliability in product delivery, responsiveness to customer requests and complaints, assurance of product quality, empathy toward customer needs, and adequate physical facilities. These service dimensions contribute positively to customer satisfaction by fostering trust, loyalty, and long-term business relationships. However, several challenges remain, including fluctuations in product availability due to weather conditions and limitations in human resources during peak demand periods. The study implies that continuous improvement in service quality, supported by effective communication, employee competency development, and service innovation, is essential to enhance customer satisfaction and strengthen the company's competitiveness in the hospitality supply industry. Keywords: competitiveness; customer satisfaction; CV Langen Rasa; service quality; qualitative research.
PENGARUH KOMUNIKASI DAN KERJASAMA TIM TERHADAP KINERJA KARYAWAN PADA CV. HALUAN TEKNIK TANGERANG Rizki Al Badary; Laura Komala
JURNAL RUMPUN MANAJEMEN DAN EKONOMI Vol. 3 No. 4 (2026): Juli
Publisher : CV. KAMPUS AKADEMIK PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jrme.v3i4.11819

Abstract

This study aims to determine the effect of communication and teamwork on employee performance at CV. Haluan Teknik Tangerang. The research method used was quantitative with data collection techniques through questionnaires. Data analysis was conducted using validity tests, reliability tests, classical assumption tests, simple linear regression analysis, multiple linear regression analysis, correlation coefficient analysis, coefficient of determination analysis, and hypothesis testing using the SPSS program. The results showed that communication had a positive and significant effect on employee performance with the regression equation Y = 1.985 + 0.955X₁, a correlation value of 0.918, and a coefficient of determination of 84.3%. The t-test results showed that t count > t table (16.532 > 1.675) with a significance value of 0.000 < 0.05. Teamwork also had a positive and significant effect on employee performance with the regression equation Y = 5.396 + 0.862X₂, a correlation value of 0.887, and a coefficient of determination of 78.7%. The t-test results showed that t count > t table (13.723 > 1.675) with a significance value of 0.000 < 0.05. Simultaneously, communication and teamwork had a significant effect on employee performance with the regression equation Y = 1.620 + 0.673X₁ + 0.290X₂, a correlation value of 0.926, and a coefficient of determination of 85.8%. The F-test results showed that F count > F table (150.857 > 3.18) with a significance value of 0.000 < 0.05.
PENGARUH LINGKUNGAN KERJA DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN PENANGANAN PRASARANA DAN SARANA UMUM (PPSU) PADA KANTOR KELURAHAN PONDOK LABU JAKARTA SELATAN Harun Al Rasyid; Syarifah Ida Farida
JURNAL RUMPUN MANAJEMEN DAN EKONOMI Vol. 3 No. 4 (2026): Juli
Publisher : CV. KAMPUS AKADEMIK PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jrme.v3i4.11820

Abstract

The purpose of this study was to determine the effect of the Work Environment and Work Discipline on the Performance of Public Infrastructure and Facilities Handling (PPSU) employees at the Pondok Labu Urban Village Office, South Jakarta. This study employed a quantitative approach. The sampling technique used was saturated sampling, with a total of 67 respondents. The data analysis methods included validity testing, reliability testing, classical assumption testing, regression analysis, correlation coefficient analysis, coefficient of determination analysis, and hypothesis testing. The results showed that the Work Environment had a positive and significant effect on Employee Performance, as indicated by a t-value of 14.403, which was greater than the t-table value of 1.997. Work Discipline also had a positive and significant effect on Employee Performance, as indicated by a t-value of 19.753, which was greater than the t-table value of 1.997. Furthermore, the Work Environment and Work Discipline simultaneously had a positive and significant effect on Employee Performance, as indicated by an F-value of 197.815, which was greater than the F-table value of 2.74. These findings indicate that the Work Environment and Work Discipline are important factors in improving the performance of PPSU employees at the Pondok Labu Urban Village Office, South Jakarta.
PENGARUH KUALITAS PRODUK DAN PERSEPSI HARGA TERHADAP KEPUTUSAN PEMBELIAN PADA UMKM ICHA BAKERY TANGERANG SELATAN Muhammad Al Hazmi; Nani Nani
JURNAL RUMPUN MANAJEMEN DAN EKONOMI Vol. 3 No. 4 (2026): Juli
Publisher : CV. KAMPUS AKADEMIK PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jrme.v3i4.11821

Abstract

The purpose of this study is to determine the effect of product quality and price perception on purchasing decisions at Icha Bakery, a small and medium-sized enterprise in South Tangerang. The research method used is quantitative with an associative approach. The population in this study is Icha Bakery consumers, with a sample size of 96 respondents obtained using accidental sampling. Data collection was conducted through questionnaires, while data analysis was performed using simple linear regression and multiple linear regression. The results showed that product quality (X1) and price perception (X2) had a positive and significant effect on purchasing decisions (Y) with the regression equation Y = 13,708 + 0,308 X1 + 0,558 X2. The coefficient of determination had a simultaneous effect of 74,2%. The partial hypothesis test obtained a result for product quality (X1) of t count > t table (7,097 > 1,985), so Ho1 was rejected and Ha1 was accepted. This means that there is a positive and significant effect between the independent variable, namely product quality (X1), and the purchase decision (Y). The partial hypothesis test results for price perception (X2) show that t count > t table (7,589 > 1.985), so Ho2 is rejected and Ha2 is accepted. This means that there is a positive and significant influence between the independent variable, price perception (X2), and the purchase decision (Y). Simultaneous hypothesis testing between product quality (X1) and price perception (X2) variables yielded a result of F count > F table or (113,612 > 3.09). Thus, Ho3 is rejected and Ha3 is accepted, meaning that there is a significant simultaneous effect between product quality (X1) and price perception (X2) on purchasing decisions (Y) at Icha Bakery, a small and medium-sized enterprise in South Tangerang.
PENGARUH EMAIL MARKETING DAN BRAND AWARENESS TERHADAP KEPUTUSAN PEMBELIAN PADA PRODUK TONER PRINTER DI PT BINTANG SETYA MEDIA CIPUTAT Daryati Daryati; Ali Mubarok
JURNAL RUMPUN MANAJEMEN DAN EKONOMI Vol. 3 No. 4 (2026): Juli
Publisher : CV. KAMPUS AKADEMIK PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jrme.v3i4.11822

Abstract

This study aims to determine the influence of Email Marketing and Brand Awareness on Purchase Decisions at PT Bintang Setya Media Ciputat. The data analysis in this study was conducted using SPSS version 25. The research method employed was a quantitative approach. The population consisted of 700 consumers of PT Bintang Setya Media Ciputat, based on sales data from the 2020–2024 period. Using the Slovin formula with a 10% margin of error, a sample of 88 respondents was obtained. The data analysis techniques included validity testing, reliability testing, classical assumption testing, descriptive analysis, simple linear regression analysis, multiple linear regression analysis, correlation coefficient testing, coefficient of determination testing, t-test, and F-test. The results showed that Email Marketing (X1) had a positive and significant effect on Purchase Decisions (Y) with a coefficient of determination value of 14.7%. The hypothesis testing result indicated that the t-value was greater than the t-table value (3.855 > 1.987), therefore H01 was rejected and Ha1 was accepted. The partial correlation coefficient test between Brand Awareness (X2) and Purchase Decisions (Y) produced a correlation coefficient of 0.454, indicating a moderate level of relationship between the two variables. The coefficient of determination was 20.7%, while the remaining 79.3% was influenced by other factors outside this study. The partial hypothesis testing (t-test) for Brand Awareness (X2) on Purchase Decisions (Y) showed that the t-value was greater than the t-table value (4.732 > 1.987), with a significance value of 0.000 < 0.05. Furthermore, the simultaneous hypothesis testing (F-test) of Email Marketing (X1) and Brand Awareness (X2) on Purchase Decisions (Y) indicated that the F-value was greater than the F-table value (14.865 > 2.10), with a significance value of 0.000 < 0.05. Therefore, H03 was rejected and Ha3 was accepted, meaning that Email Marketing and Brand Awareness simultaneously have a positive and significant effect on Purchase Decisions.
ANALISIS KUALITAS PELAYANAN DALAM MEMBENTUK LOYALITAS PELANGGAN AYAM POTONG PADA CV PANJI JAYA ABADI CIPUTAT Dean Syavira Zahro; Ali Mubarok
JURNAL RUMPUN MANAJEMEN DAN EKONOMI Vol. 3 No. 4 (2026): Juli
Publisher : CV. KAMPUS AKADEMIK PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jrme.v3i4.11825

Abstract

This study aims to determine the role of service quality in building customer loyalty at CV Panji Jaya Abadi. The study used a qualitative method with a descriptive approach. Data collection techniques were carried out through observation, interviews, and documentation. Data analysis used the Miles and Huberman model. The results showed that fast, friendly, responsive service and timely delivery influenced customer satisfaction and loyalty. In addition, good communication between the company and customers also increased customer trust in CV Panji Jaya Abadi. Based on the SWOT analysis, the company has strengths in service and product quality, but still has weaknesses in promotion and price competition. Thus, service quality has an important role in maintaining customer loyalty at CV Panji Jaya Abadi.  
PENGARUH KOMPENSASI DAN DISIPLIN KERJA TERHADAP PRODUKTIVITAS KERJA KARYAWAN PADA DEPARTEMEN HOUSEKEEPING APARTEMEN THE PAKUBUWONO SPRING JAKARTA SELATAN Kiki Adrian; Liawati Liawati
JURNAL RUMPUN MANAJEMEN DAN EKONOMI Vol. 3 No. 4 (2026): Juli
Publisher : CV. KAMPUS AKADEMIK PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jrme.v3i4.11827

Abstract

The objective of this study is to examine the effect of compensation and work discipline on employee work productivity in the Housekeeping Department of The Pakubuwono Spring Apartment, South Jakarta, both partially and simultaneously. This study employs a quantitative research method. The sampling technique used is the Saturated sample method, resulting in a total sample of 60 respondents. Data analysis was conducted using validity tests, reliability tests, classical assumption tests, regression analysis, correlation coefficient analysis, coefficient of determination analysis, and hypothesis testing. The results of this study are as follows: The analysis of the effect of the compensation variable (X1) on employee work productivity (Y) is based on the regression equation Y = 4.415 + 1.243X1. The correlation coefficient value is 0.661, indicating a strong relationship between the two variables. The coefficient of determination shows that compensation contributes 43.7% to employee work productivity, while the remaining 56.3% is influenced by other factors. Based on the hypothesis test, the calculated t-value is greater than the t-table value (7.162 > 2.001); therefore, H₀ is rejected and H₁ is accepted. This indicates that compensation has a significant effect on employee work productivity in the Housekeeping Department of The Pakubuwono Spring Apartment, South Jakarta. The analysis of the effect of the work discipline variable (X2) on employee work productivity (Y) is based on the regression equation Y = 7.427 + 1.137X2. The correlation coefficient value is 0.711, indicating a strong relationship between the two variables. The coefficient of determination shows that work discipline contributes 50.6% to employee work productivity, while the remaining 49.4% is influenced by other factors. Based on the hypothesis test, the calculated t-value is greater than the t-table value (7.838 > 2.001); therefore, H₀ is rejected and H₂ is accepted. This indicates that work discipline has a significant effect on employee work productivity in the Housekeeping Department of The Pakubuwono Spring Apartment, South Jakarta.Furthermore, the simultaneous effect of compensation (X1) and work discipline (X2) on employee work productivity (Y) is based on the regression equation Y = 4.755 + 0.375X1 + 0.865X2. The correlation coefficient value between the independent variables and the dependent variable is 0.853, indicating a strong relationship. The coefficient of determination shows that compensation and work discipline simultaneously contribute 51.7% to employee work productivity, while the remaining 48.3% is influenced by other factors. Based on the hypothesis test, the calculated F-value is greater than the F-table value (27.439 > 3.160); therefore, H₀ is rejected and H₃ is accepted. This means that compensation and work discipline simultaneously have a highly significant effect on employee work productivity in the Housekeeping Department of The Pakubuwono Spring Apartment, South Jakarta.
ANALISIS SISTEM ANTREAN UNTUK MENGOPTIMALKAN WAKTU TUNGGU PESANAN ONLINE PADA RESTORAN LIMAU NASI DAUN JERUK Nurul Hidayat; Muhamad Rizky Darmawan; Veronika Veronika; Jeklyn Seba Simon; Alya Azizah; Mulida Aflina; Kristio Almafonsius
JURNAL RUMPUN MANAJEMEN DAN EKONOMI Vol. 3 No. 4 (2026): Juli
Publisher : CV. KAMPUS AKADEMIK PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jrme.v3i4.11831

Abstract

Lonjakan layanan pesan antar makanan digital telah menghadirkan tantangan operasional bagi restoran lokal, khususnya terkait sinkronisasi pemenuhan pesanan makan di tempat dan pesanan daring. Penelitian ini bertujuan untuk menganalisis sistem antrean pada Restoran Limau - Nasi Daun Jeruk guna mengoptimalkan waktu tunggu pengemudi ojek online pada jam sibuk. Kajian ini menggunakan pendekatan penelitian operasional kuantitatif dengan model antrean Multi-Channel Single Phase. Data primer mengenai tingkat kedatangan dan tingkat pelayanan akan dikumpulkan melalui observasi langsung menggunakan stopwatch selama periode puncak makan siang. Hasil yang diharapkan berupa perhitungan matematis yang mengidentifikasi hambatan operasional (bottleneck) serta memberikan angka pasti mengenai jumlah stasiun kerja atau personel yang dibutuhkan untuk menjaga efisiensi layanan. Kesimpulannya, optimalisasi kapasitas antrean akan mencegah waktu tunggu yang ekstrem, yang pada gilirannya meningkatkan stabilitas operasional restoran secara keseluruhan
ANALISIS PENERAPAN MAQĀṢID AL-SHARĪ'AH DALAM PERBANKAN SYARIAH DAN KETERKAITANNYA DENGAN MINAT MASYARAKAT DI INDONESIA Yusuf Riyanto; Muhammad Ridha; Imron Natsir
JURNAL RUMPUN MANAJEMEN DAN EKONOMI Vol. 3 No. 4 (2026): Juli
Publisher : CV. KAMPUS AKADEMIK PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jrme.v3i4.11860

Abstract

This study analyzes the philosophical foundations and implementation of Maqāṣid al-Sharī'ah in Islamic banking in Indonesia and its linkage to public interest, using a normative-institutional approach with a Systematic Literature Review (SLR) of regulations, journals, and dissertations from 2020-2025. The findings show that Maqāṣid al-Sharī'ah functions not only as normative legitimacy but also as an instrument for social welfare, customer protection, and public trust. The integration of ESG values and the tawāzun principle contributes positively to public interest, despite challenges from low Islamic financial literacy. This study offers a conceptual framework linking maqāṣid al-sharī'ah with public interest through the pathways of ESG, tawāzun, and financial literacy, confirming that more consistent implementation strengthens Islamic banks' potential to attract public interest and their position in the national financial system.
Pengaruh Pemahaman Pajak dan Sosialisasi Pajak terhadap Kepatuhan Wajib Pajak dalam Membayar Pajak Bumi dan Bangunan di Desa Penfui Timur Kecamatan Kupang Tengah Kabupaten Kupang Provinsi NTT Dian Honi Millenium Mamun; David R. E. Selan; Ariyon S. Ndun
JURNAL RUMPUN MANAJEMEN DAN EKONOMI Vol. 3 No. 4 (2026): Juli
Publisher : CV. KAMPUS AKADEMIK PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jrme.v3i4.11874

Abstract

This study aims to analyze the effect of Tax Understanding and Tax Socialization on Taxpayer Compliance in Paying Land and Building Tax (PBB) for the period 2023–2025. The independent variables used in this study are tax understanding (X1) and tax socialization (X2), while the dependent variable is taxpayer compliance in paying PBB (Y). The research method employed is a quantitative method with a descriptive approach. The population in this study consisted of PBB taxpayers in East Penfui Village, with a sample size of 50 respondents determined using purposive sampling technique. Data collection was carried out through distributing questionnaires to respondents. Data analysis used the Statistical Product and Service Solutions (SPSS) application, which included validity testing, reliability testing, classical assumption testing, multiple linear regression analysis, t-test, F-test, and the coefficient of determination (R²). The results of the study indicate that tax understanding has a positive and significant effect on taxpayer compliance in paying PBB. Tax socialization also has a positive and significant effect on taxpayer compliance. Simultaneously, tax understanding and tax socialization have a significant effect on taxpayer compliance in paying PBB. The coefficient of determination value indicates that the variables of tax understanding and tax socialization are able to explain the variation in taxpayer compliance, while the remainder is influenced by other variables outside the study. Based on these findings, it is expected that the village government and related agencies can enhance tax socialization activities and provide education to the community so that taxpayers' understanding improves, thereby increasing compliance in paying PBB.

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