cover
Contact Name
NADIA DWI IRMADIANI
Contact Email
isipuntag@gmail.com
Phone
+6287832428937
Journal Mail Official
isipuntag@gmail.com
Editorial Address
Jln Bendan Dhuwur, Kecamatan Gajahmungkur, Semarang, Provinsi Jawa Tengah, 50233
Location
Kota semarang,
Jawa tengah
INDONESIA
Public Service And Governance Journal
ISSN : 29637252     EISSN : 27979083     DOI : 10.56444
Core Subject : Social,
Public Service And Governance Journal adalah terbitan berkala ilmiah yang diterbitkan oleh program studi Administrasi Publik Fakultas Ilmu Sosial dan Ilmu Politik Universitas 17 Agustus 1945 Semarang. Public Service And Governance Journal terbit 2 (dua) kali dalam setahun, pada bulan Januari dan Juli. Public Service And Governance Journal adalah jurnal berkala ilmiah yang menjadi sarana publikasi bagi akademisi, peneliti, dan praktisi di bidang administrasi publik dalam menerbitkan artikel hasil penelitian (riset) maupun artikel telaah konseptual atau riview. Ruang lingkup dibidang : Manajemen Pelayanan Publik, Kebiajakan Publik, Tata Kelola Pemerintahan
Articles 320 Documents
Digitalisasi dan Hukum Adat : Pemanfaatan Teknologi dalam Dokumentasi Hukum Adat Arief Fahmi Lubis
Public Service and Governance Journal Vol. 3 No. 1 (2022): Januari: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v3i1.2013

Abstract

One of the important aspects of the digitization of customary law is the creation of a comprehensive digital database. The purpose of this study is to show that this approach not only results in richer and more authentic documentation, but also empowers communities to be active in the process of preserving their own culture. Qualitative research uses a descriptive approach to collect data systematically, factually, and quickly according to the description when the research is carried out. The results of this study show that the digitization of customary law has great potential not only to preserve valuable cultural heritage, but also to revitalize and make customary law more relevant in facing the challenges of the 21st century.
Peluang Revitalisasi Hukum Adat sebagai Sumber Kearifan Lokal : Potensi Pengembangan Ekonomi Lokal sebagai Upaya Kedaulatan Negara Arief Fahmi Lubis
Public Service and Governance Journal Vol. 3 No. 2 (2022): Juli : Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v3i2.2014

Abstract

The revitalization of customary law as a source of local wisdom does not mean returning to the past, but taking the essence of wisdom that has stood the test of time and adapting it to answer contemporary challenges. Qualitative research uses a descriptive approach to collect data systematically, factually, and quickly according to the description when the research is carried out. The results of this study show that with the right approach, customary law can be a source of inspiration and solutions to various modern problems, ranging from environmental crises to erosion of social cohesion.
Socio-Cultural : Dalam Perdebatan Penundukan Prajurit TNI dalam Peradilan Umum dengan Peradilan Militer Irman Putra; Arief Fahmi Lubis
Public Service and Governance Journal Vol. 1 No. 1 (2020): Januari: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v1i1.2042

Abstract

Pros and cons about the position and jurisdiction of military courts still often occur in legal discourse in Indonesia. On the one hand, there is a group that states that the military court is only authorized to try military crimes and is not authorized to try general crimes committed by TNI soldiers, but another group states that the military court still has the authority to try both general crimes and military crimes. This article will photograph the discourse that has existed so far. This article will also explain the Position and Jurisdiction of the Military Court in Indonesia after being under the jurisdiction of the Supreme Court and the impact of the submission of TNI soldiers to the General Court on military principles. The method used was an in-depth interview with a number of sources, especially to see the growing opinion if TNI soldiers were tried in the general court. The conclusion of this article is that psychologically and culturally, TNI soldiers are not appropriate to be tried in the general court. Thus, the issue of subjugating TNI soldiers to the general court is not only juridical but also psychological and cultural. In addition, if TNI Soldiers are subject to the general judiciary, it will result in the destruction of military joints or principles that are the backbone of law enforcement and discipline of Soldiers.
Pembaharuan Hukum : Reformasi Sistem Peradilan Militer di Indonesia Irman Putra; Arief Fahmi Lubis
Public Service and Governance Journal Vol. 1 No. 2 (2020): Juli: Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v1i2.2043

Abstract

Reform of the military justice system (criminal law enforcement) is essentially part of the idea of law reform. Legal reform includes not only "legal substance reform" and "legal structure reform", but also "legal culture reform". Therefore, the reform of the military criminal law system must also be accompanied by the renewal of the military legal culture, which includes, among other things, the renewal of the cultural aspects of legal behavior and legal awareness related to "military culture" and the renewal of the aspect of military legal education/science. So, "legal behaviour, legal, science and legal education reform" is also needed. This research will discuss Military Justice Reform in Indonesia, by conducting a comparative study with the existing military justice systems in various countries. This article concludes that the prospect of the position of the military court in Indonesia after the administrative, organizational, and financial fields are in the Supreme Court will make the military court better and more independent. The administration and organization will be more well organized in accordance with other courts.
Analisis Proses Penganan Klaim Produk Asuransi Umum Di PT Asuransi Umum Bumiputera 1967 Cabang Medan Novita Sari; Rahmi Syahriza
Public Service and Governance Journal Vol. 6 No. 1 (2025): Januari : Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v6i1.1990

Abstract

This article discusses the claims handling process at PT Asuransi General Bumiputera 1967 Medan branch. The aim of this research was to analyze the process of handling claims for general insurance products at PT Asuransi General Bumiputera 1967 Medan Branch. The research method used is a descriptive approach with qualitative methods. Data collected through in-depth interviews with staff employees and field practitioners was carried out to gain a better understanding of the claims handling process, and direct observation allowed researchers to see the procedures carried out. The research results show that the process of handling general insurance product claims at PT Asuransi General Bumiputera 1967 Medan Branch includes several stages, namely claim acceptance, document verification, claim investigation, claim assessment, and claim payment. This process involves various parties, including claims officers, claims experts and customers. In conclusion, the existing systems and procedures at PT Asuransi General Bumiputera 1967 Medan branch have provided satisfactory results in the process of handling general insurance claims, but need to continue to be improved in accordance with technological developments and customer needs.
Analisis Dampak Ekosistem Lingkungan terhadap Kebijakan Pembangunan Ibu Kota Nusantara (IKN) di Kalimantan Timur Najwa Adhwa Ramadhani; Zahra Hanifah Salma; Fandan Prima Jaya Zai; Ridwan Ridwan
Public Service and Governance Journal Vol. 6 No. 1 (2025): Januari : Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v6i1.2203

Abstract

The policy of developing Nusantara Capital City was made by the government to reduce inequality between islands in Indonesia. East Kalimantan, which has tropical rainforests, was chosen as the destination for the development of Nusantara Capital City. The selection of East Kalimantan as the main development destination certainly has an impact on the environmental ecosystem in the forest area in the development area of Nusantara Capital City. This research analyzes the impact and government efforts in dealing with environmental ecosystem problems in the development area of Ibu Kota Nusantara. The method used in this research is descriptive qualitative research method which is expected to help in the process of problem identification. This research sees that the development of Nusantara Capital City can have the potential for deforestation, environmental damage, water pollution to degradation of soil quality. The government provides efforts by issuing Law Number 3 of 2022 concerning the development of the Nusantara Capital City which focuses on environmental protection and management by using the Forest City concept, reforesting and restoring ecosystems and conducting Environmental Impact Analysis (AMDAL) to realize the development of the Nusantara Capital City with environmental ecosystem sustainability.
Inovasi Perencanaan Anggaran Belanja Kegiatan Melalui Sistem Informasi Pemerintahan Daerah (SIPD) di Badan Kesatuan Bangsa dan Politik Kabupaten Sidoarjo Ahmad Nurrafi’ Arfitsani; Ananta Prathama
Public Service and Governance Journal Vol. 6 No. 1 (2025): Januari : Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v6i1.2385

Abstract

This study examines the implementation of the Regional Government Information System (SIPD) for budget planning of activity expenditures at Bakesbangpol Sidoarjo. SIPD, an integrated system, aims to enhance the effectiveness and efficiency of planning and budgeting in accordance with the Ministry of Home Affairs Regulation Number 70 of 2019. Using a qualitative approach with observations, interviews, and document studies, the research reveals that SIPD offers advantages such as data synchronization between central and local governments, despite challenges like limited human resources and technical server issues. The implementation of SIPD in Bakesbangpol Sidoarjo requires adaptation and capacity-building to optimize the system. This study concludes by emphasizing the importance of technology-based innovation management in achieving transparency and accountability in regional budget planning.
Evaluasi Efektivitas dan Efisiensi Standard Operating Procedure (SOP) dalam Penerimaan Calon Penghuni Baru di Rusunawa Wonocolo Kabupaten Sidoarjo Rishad Daristama Baihaqi; Diana Hertati
Public Service and Governance Journal Vol. 6 No. 1 (2025): Januari : Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v6i1.2407

Abstract

This study aims to evaluate the effectiveness and efficiency of Standard Operating Procedure (SOP) implementation in the new tenant admission process at Rusunawa Wonocolo, Sidoarjo Regency. This research employs a qualitative method using a literature review and observation approach, analyzing official documents, journals, and internship data. The findings reveal that SOP implementation at Rusunawa Wonocolo has not been fully effective or efficient. This is evidenced by inconsistencies between written procedures and field practices, limited adoption of digital technology, and a lack of transparency in the tenant selection process. Key challenges include budget constraints, reliance on manual methods, and insufficient staff training. This study recommends developing technology-based applications, such as the E-Rusun model implemented in Surabaya, to enhance service efficiency, transparency, and accountability. These findings are expected to serve as a foundation for improving public housing management and supporting the development of e-government-based public services in Sidoarjo Regency.
The Surabaya City Government’s Creativity in Making Surabaya a Healthy City Mangihut Siregar
Public Service and Governance Journal Vol. 6 No. 1 (2025): Januari : Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v6i1.2409

Abstract

The city of Surabaya is known by various names such as the City of Heroes, Industrial City, and Harbour City. Recently, it has also been recognized as a Healthy City. This status was achieved through efforts at both local and global levels. This study explores the elements that contribute to Surabaya's recognition as a healthy city. Utilizing a qualitative research approach, the study involved subjects from the Surabaya City Government, community leaders, and selected residents. Data was gathered through methods including observation, interviews, literature reviews, and document analysis. The findings indicate that Surabaya's success as a healthy city is supported by multiple factors: substantial land assets, an adequate regional budget (APBD), a sufficient number of hospitals, effective empowerment of street vendors (PKL), and the establishment of Kader Surabaya Hebat (KSH). The Surabaya City Government has effectively leveraged the region's potential to achieve these results.
Inclusion in Industry : Advancing Equality for Disabled Workers in Manufacturing in Indonesia Hizwati Dalilati Hazhiyah; Indra Kertati
Public Service and Governance Journal Vol. 6 No. 1 (2025): Januari : Public Service and Governance Journal
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/psgj.v6i1.2418

Abstract

The manufacturing industry plays a pivotal role in promoting workplace equality for employees with disabilities. This paper explores the historical context, current trends, and challenges faced by disabled workers in the manufacturing sector. Through a comprehensive literature review and empirical research, including surveys, interviews, and case studies, the study identifies significant barriers to inclusion, such as physical inaccessibility, attitudinal prejudices, and inadequate policies. It also highlights best practices and policies that manufacturing companies can adopt to foster an inclusive environment. These include inclusive hiring practices, workplace accommodations, and training programs to raise awareness and sensitivity among employees. The research showcases successful implementations of inclusive practices in various manufacturing companies, emphasizing the economic and social benefits of such initiatives. Increased productivity, innovation, and improved workplace morale are among the noted advantages. The paper concludes with recommendations for enhancing inclusion in the manufacturing industry and suggests future research directions to continue advancing equality for disabled workers. By addressing these challenges and adopting best practices, the manufacturing industry can set a benchmark for other sectors, demonstrating that inclusivity is not only a moral imperative but also a driver of business success.