cover
Contact Name
Mochamad Nashrullah
Contact Email
Nashrul.id@gmail.com
Phone
+6285745063538
Journal Mail Official
admin@antispublisher.com
Editorial Address
Kavling Banar, Pilang, Sidoarjo, Jawa Timur
Location
Kab. sidoarjo,
Jawa timur
INDONESIA
Journal of Social Science
Published by Antis Publisher
ISSN : -     EISSN : 30474647     DOI : https://doi.org/10.61796/ijss.v1i1
The Journal of Social Science is a monthly beacon of intellectual exploration and scholarly inquiry, offering a dynamic platform for academics, researchers, and social scientists worldwide. Rigorously curated through a meticulous peer-review process, each issue presents a rich tapestry of diverse perspectives and methodologies within the realm of social sciences. Encompassing disciplines such as sociology, psychology, anthropology, political science, and more, the journal strives to advance our understanding of complex societal dynamics, cultural phenomena, and human behavior. With a commitment to fostering interdisciplinary dialogues and embracing global perspectives, this journal serves as a vital nexus for the exchange of innovative ideas and empirical research findings. Its monthly publication schedule ensures a timely dissemination of cutting-edge scholarship, making the International Journal of Social Science an essential resource for academics, policymakers, and practitioners seeking to navigate and contribute to the evolving landscape of social sciences.
Articles 125 Documents
THE STRATEGY OF SELF-DISCLOSURE BY WARDAH IN BRAND COMMUNICATION ON SOCIAL MEDIA Istiqomah
Journal of Social Science Vol. 3 No. 1 (2026): Journal of Social Science
Publisher : PT. Antis International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/ijss.v3i1.87

Abstract

Objective: This study aims to explore Wardah's self-disclosure strategy in brand communication on social media, focusing on how it fosters trust and loyalty, particularly among the younger generation. Method: A qualitative approach was employed, using discourse analysis of Wardah's social media content and in-depth interviews with young consumers of Wardah products. Results: The findings reveal that Wardah effectively utilizes self-disclosure to create emotional connections with its audience, enhancing both trust and loyalty. Various narrative types, such as personal stories and behind-the-scenes content, were identified as key tools in this process. Novelty: This research offers new insights into the application of Social Penetration Theory and Relationship Management Theory in digital marketing, specifically within the context of brand communication strategies targeting younger audiences. The study highlights the role of authentic and personal narratives in building long-term relationships between brands and consumers in the digital age.
THE INFLUENCE OF SERVICE QUALITY ON COMMUNITY SATISFACTION AT THE BATUMANDI PUBLIC HEALTH CENTER (UPT PUSKESMAS) IN BALANGAN DISTRICT Mawarti, Mawarti; Anshari, M. Ridha; Fuadi, M. Noor
Journal of Social Science Vol. 1 No. 4 (2024): Journal of Social Science
Publisher : PT. Antis International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/ijss.v1i4.88

Abstract

Objective: This study aims to assess the influence of service quality on community satisfaction at the Batumandi Public Health Center (UPT Puskesmas) in Balangan Regency, Indonesia. It also investigates the factors that affect community satisfaction. Method: The research uses a quantitative descriptive approach, collecting data through questionnaires, observations, and documentation. A total of 96 patients from the 2,267 people who visited in 2021 were sampled using the Slovin formula. The data were analyzed using SPSS 25 for validity, reliability tests, and regression analysis. Results: The study found that service quality dimensions—Tangible, Reliability, Responsiveness, Assurance, and Empathy—affected community satisfaction. Among these, Tangibles and Reliability showed the highest satisfaction rates. The regression analysis revealed a strong correlation (R = 0.949) and confirmed that service quality significantly impacts community satisfaction, with a determination coefficient of 90%. Factors like inadequate facilities and insufficient socialization of the online registration system were identified as key influencers. Novelty: This research provides valuable insights into the service quality factors at a rural health facility and offers practical recommendations for improving healthcare services in Indonesia’s community health centers
COMMUNITY SATISFACTION INDEX FOR SERVICES AT THE HULU SUNGAI UTARA DISTRICT REGIONAL LIBRARY Junaidi, Junaidi; Emilyana, Rina; Rabiah, Siti
Journal of Social Science Vol. 2 No. 4 (2025): Journal of Social Science
Publisher : PT. Antis International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/ijss.v2i4.89

Abstract

Objective: This study aims to evaluate the level of community satisfaction with the services provided by the Hulu Sungai Utara District Regional Library and determine the Community Satisfaction Index (IKM) based on several service indicators. Method: A descriptive quantitative research design was employed, utilizing a sample of 94 respondents. Data were collected through questionnaires, observations, literature reviews, and documentation. The research used the Public Satisfaction Index (IKM) analysis, as prescribed by PERMENPAN-RB No. 14 of 2017, which applies a Likert scale to assess satisfaction across nine service elements. Results: The study found a Community Satisfaction Index of 76.1, placing the service quality in the "Less Good/Unsatisfied" category. While the highest satisfaction was recorded for requirements (79.4), the lowest was for facilities and infrastructure (74.2). Four service indicators, including completion time and staff competence, were identified as needing improvement. Novelty: This research provides valuable insights into public satisfaction with regional library services, highlighting specific service areas for enhancement and offering recommendations for improving overall service quality. It contributes to the body of knowledge on public service evaluation in Indonesia, particularly in library services.
EFFECTIVENESS OF THE YOUTH, SPORTS, AND TOURISM OFFICE IN EMPOWERING YOUTH ORGANIZATIONS IN BALANGAN REGENCY Fakhri, Fakhri; Emilyana, Rina; Junaidi, Junaidi
Journal of Social Science Vol. 2 No. 4 (2025): Journal of Social Science
Publisher : PT. Antis International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/ijss.v2i4.90

Abstract

Objective: This study aims to evaluate the effectiveness of the Youth, Sports, and Tourism Office in empowering youth organizations in Balangan Regency, and to identify the factors influencing this empowerment. Method: A qualitative research approach was employed, utilizing descriptive-qualitative techniques. Data were gathered through interviews, observation, and documentation, with a purposive sampling method selecting 10 participants. The analysis involved data reduction, presentation, and drawing conclusions, ensuring credibility through member checks and persistent observation. Results: The findings indicated that while the organizational structure of youth organizations in Balangan Regency is clear, there are issues with resource allocation, inadequate leadership, and poor cooperation between youth organizations and the local government. The annual youth development budget was deemed insufficient, and youth organizations faced difficulties in implementing strategic programs due to a lack of coordination and limited resources. Novelty: This research highlights the gap between the government’s policies for youth empowerment and the practical challenges faced by youth organizations, offering insights into the need for improved resource management, cooperation, and leadership to enhance the effectiveness of youth empowerment programs.
GAMIFICATION STRATEGIES IN ARABIC LANGUAGE LEARNING FOR THE PSYCHOLOGICAL RECOVERY OF CHILDREN IN POST-DISASTER AREAS Afriati, Intan
Journal of Social Science Vol. 3 No. 1 (2026): Journal of Social Science
Publisher : PT. Antis International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/ijss.v3i1.92

Abstract

Objective: This study explores how gamification strategies can be utilized as an integrative framework to address both psychological recovery and Arabic language learning needs for children in post-disaster areas, who often face post-traumatic mental illness and learning difficulties. Method: A literature review (2020-2025) was conducted to examine the application of gamification aligned with Trauma-Informed Care (TIC) principles. The study highlights how game design elements, such as progression, choice, and collaboration, can address psychological needs for competence, autonomy, and relatedness, especially in post-trauma contexts. Results: The research finds that gamification, when contextualized to local culture and integrated with stress-free, sensitive content, promotes safe and meaningful Arabic language learning. The study also shows that dynamic engagement and positive feedback mechanisms within the game can enhance emotional regulation and resilience, leading to improved Arabic language skills, reduced stress levels, increased motivation, and stronger social bonds. Novelty: This study supports the effectiveness of holistic gamification in language learning as a psycho-educational intervention, providing hope, structure, and empowerment to children affected by disaster.

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