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Komunika: Jurnal Ilmiah Komunikasi
Published by Yayasan Abidan Almahmudi Bin Dahlan
ISSN : -     EISSN : 30324475     DOI : -
Core Subject : Science, Education, Social,
Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science
KOMUNIKA: JURNAL ILMIAH KOMUNIKASI Sebagai Jurnal Nasional dengan ruang lingkup jurnal ini adalah dalam bidang Ilmu Komunikasi yang menyediakan platform untuk publikasi penelitian ilmiah tentunya diberbagai bidang komunikasi. Jurnal ini menerima artikel dengan penelitian empiris. Artikel dapat mewakili berbagai perspektif teoretis dan pendekatan metodologis yang berbeda. Artikel yang dipublikasikan dapat mengacu pada semua tingkat usia, dari bayi hingga orang dewasa dan keragaman pembelajaran dan pembelajaran, dari eksperimen laboratorium hingga studi lapangan. Kriteria utama dalam peninjauan dan proses pemilihan menyangkut pentingnya kontribusi pada bidang Ilmu Komunikasi. Ilmu Komunikasi. Ilmu Media. Komunikasi Internasional. Komunikasi Bisnis Komunikasi Organisasi. Komunikasi Perusahaan. Manajemen Komunikasi Hubungan Masyarakat. Komunikasi Kesehatan Komunikasi Pendidikan Komunikasi Olahraga Komunikasi Terapiutik Psikologi Komunikasi
Arjuna Subject : Ilmu Sosial - Komunikasi
Articles 36 Documents
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Strategi Komunikasi Krisis Studi Kasus Gus Miftah Dalam Menanggapi Isu Hinaan Terhadap Tukang Es Teh Di Instagram Kudrawi, Ahmad Hafiizh; Ikhsan, M Rafli; Razzaq, Abdur; Nugraha, Muhammad Yudistira
Komunika : Jurnal Ilmiah Komunikasi Vol. 2 No. 3 (2025): APRIL
Publisher : Komunika : Jurnal Ilmiah Komunikasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70437/komunika.v2i3.1076

Abstract

The development of social media has changed the pattern of public interaction and accelerated the spread of information, including in the context of crisis communication. This study analyzes the crisis communication strategy implemented by Gus Miftah, a religious and public figure, in responding to netizens' criticism of his statement that was considered insulting to an iced tea seller in an event that went viral on Instagram in December 2024. This study uses a descriptive qualitative approach with a content analysis method on data obtained from documentation of social media uploads, online news, Gus Miftah's public statements, and public responses on digital platforms. The results of the study indicate that the crisis communication strategy implemented through the use of an Instagram account by posting content that includes an open apology, personal clarification, direct meetings with the injured party, and resignation from public office. This approach is in line with the Situational Crisis Communication Theory (SCCT) which emphasizes the importance of a response that is appropriate to the type of crisis being faced. This study concludes that the combination of corrective and restorative strategies carried out by Gus Miftah has proven effective in mitigating the crisis and restoring some public trust. This finding can be a reference for other public figures in dealing with reputation crises in the digital era.
Efektivitas Komunikasi Dalam Berdakwah Ustadz Hanan Attaki Dalam Akun Instagram Terhadap Spiritualitas Generasi Z Rejeki, Tri; Razzaq, Abdur; Nugraha, Muhammad Yudistira
Komunika : Jurnal Ilmiah Komunikasi Vol. 2 No. 2 (2024): DESEMBER
Publisher : Komunika : Jurnal Ilmiah Komunikasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70437/komunika.v2i2.1077

Abstract

Hanan Attaki through his Instagram account @hanan_attaki and its influence on the spirituality of Generation Z. The research employs a descriptive qualitative approach, with data collected through content observation, literature review. The findings indicate that da'wah communication delivered in a visual, emotional, and contextually relevant manner fosters psychological closeness and enhances spiritual awareness among youth. Content centered on themes such as love, anxiety, self-discovery, and worship motivation received the most positive engagement. Casual language, modern visual aesthetics, and interactive responses in the comment section serve as key factors in the success of Ustadz Hanan Attaki's da'wah communication. This study affirms that social media can be an effective da'wah platform for younger generations when applied through adaptive and contextual communication strategies.
Pengaruh Konten Marketing Akun Tiktok @EYEBOST.ID Terhadap peningkatan Brand Awarness Eyebost Nurhidayat, Imam Syarifudin; Annisa, Fhena
Komunika : Jurnal Ilmiah Komunikasi Vol. 3 No. 1 (2025): AGUSTUS
Publisher : Komunika : Jurnal Ilmiah Komunikasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70437/komunika.v3i1.1547

Abstract

The rapid growth of social media has transformed how brands interact with their audiences. TikTok has emerged as one of the most effective platforms for implementing creative and interactive content marketing strategies. This study focuses on the official TikTok account @eyebost.id, owned by the Eyebost brand, which utilizes educational and promotional content to build brand awareness. A quantitative approach was employed using a survey of 398 respondents, analyzed through simple linear regression with SPSS. The results indicate a positive and significant influence between content marketing and brand awareness, with an R² value of 0.623. This finding suggests that engaging and consistent content strategies can increase brand awareness by up to 62.3%. The study highlights the strategic role of TikTok in strengthening brand positioning and provides practical insights for developing effective digital marketing communication strategies in the social media era.
Strategi Humas Dinas Komunikasi Dan Informatika Kota Palembang Dalam Meningkatkan Citra Positif Pemerintah Melalui Media Sosial Instagram Yunisah, Nasywa; Razzaq, Abdur; Hati, Putri Citra
Komunika : Jurnal Ilmiah Komunikasi Vol. 3 No. 1 (2025): AGUSTUS
Publisher : Komunika : Jurnal Ilmiah Komunikasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70437/komunika.v3i1.1555

Abstract

This he development of the digital era which demands transparency and speed of information from the government makes managing a positive image a strategic aspect that cannot be ignored. This research aims to analyze the Public Relations strategy of the Palembang City Communication and Informatics Service (Diskominfo) in this effort through the use of Instagram social media, by making the official account management activity @kominfopalembang the main object. Based on the PENCILS Public Relations (PR) Mix Theory, this research uses descriptive qualitative methods. Data collection was carried out through in-depth interviews with key informants, observation of Instagram content, and documentation. The research results show that Diskominfo Public Relations implements most elements of the PENCILS strategy including Publication, Events, News, Community Involvement, Information of Image, Lobbying and Negotiation, and Social Responsibility synergically. The Publication and Information of Image strategy is the main focus in building a modern and transparent government image, supported by News (hoax verification) and Community Involvement to strengthen public trust. The structured and consistent implementation of the PENCILS strategy via Instagram has proven effective in strengthening the positive image of the Palembang City Government, so that it becomes a digital communication model that is able to build trust and closeness with the community.
Strategi Humas Diskominfo Kota Palembang Dalam Mengelola Keterbukaan Informasi Publik Hasanah, Sita Lutfiastuti; Razzaq, Abdul; Hati, Putri Citra
Komunika : Jurnal Ilmiah Komunikasi Vol. 3 No. 1 (2025): AGUSTUS
Publisher : Komunika : Jurnal Ilmiah Komunikasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70437/komunika.v3i1.1559

Abstract

The development of digital technology requires government agencies to be more open in conveying information to the public. The Palembang City Communication and Information Agency, as the institution responsible for managing public communication, plays an important role in ensuring that information disclosure is carried out in accordance with the provisions of Law Number 14 of 2008. This study aims to describe the public relations strategies of the Palembang City Communication and Information Agency in managing public information disclosure and to identify the factors that support and hinder this process. The study uses a descriptive qualitative method with data collection techniques through semi-structured interviews and participatory observation. The results show that public relations strategies are implemented through the stages of fact-finding, planning and organizing, action and communication, and evaluation. Public relations combines digital and non-digital channels to expand the reach of information, but still faces obstacles in the form of literacy gaps, limited resources, and unequal access to information. Overall, the strategies implemented have supported efforts to increase public transparency, although strengthening is still needed in terms of equal access and information education so that information disclosure can truly be felt by all levels of society.
Peran Humas Diskominfo Dalam Mempublikasikan Kegiatan Pemerintah Melalui Media Sosial Instagram Hessel, M Zackry; Razzaq, Abdur; Hati, Putri Citra
Komunika : Jurnal Ilmiah Komunikasi Vol. 3 No. 1 (2025): AGUSTUS
Publisher : Komunika : Jurnal Ilmiah Komunikasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70437/komunika.v3i1.1560

Abstract

The development of information technology and the increasing use of social media have changed the way the government conveys information to the public, one of which is through Instagram, which has now become a means of publication and transparency for government agencies. In this context, the Public Relations Office of the Communication and Information Agency (Diskominfo) of Palembang City plays an important role in ensuring that information about government programs, activities, and policies can be published quickly, accurately, and easily understood. This study aims to analyze the role of the Public Relations Office of Diskominfo in publishing government activities through Instagram using a descriptive qualitative method through semi-structured interviews and field observations. The results of the study show that the Public Relations Office functions as a communication facilitator, expert advisor, communication technician, and liaison between the government and the public through the preparation of verified photo, video, infographic, and informative caption content before publication. The Public Relations Office also actively responds to questions and criticism from the public as part of two-way communication. However, there are obstacles such as limited human resources, the high volume of activities that must be published, and the demand for quick responses. These findings emphasize the need to strengthen team capacity and optimize social media management so that the publication of government activities through Instagram is more effective and consistent.

Page 4 of 4 | Total Record : 36

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