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Contact Name
I Nengah Subadra
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bjhtcr@balilanguageassistance.com
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Jalan Jepun Pipil V No.12, Banjar Kertha Graha, Desa Kesiman Kertalangu, Denpasar Timur, Bali - INDONESIA
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INDONESIA
BJHTCR
Published by Language Assistance
ISSN : -     EISSN : 30318580     DOI : 10.5281/zenodo
Core Subject : Economy, Education, Art, Social,
Arts Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media
Hotel Studies:  This topic includes an exploration of hotel operations, guest services, and industry trends. Hotel Management:  This topic includes strategic oversight of hotel functions, including staff management and financial performance. Restaurant Studies:  This topic includes examination of food and beverage production, service quality, and dining experiences. Tourism Destination Management:  This topic includes administration of tourist spots to enhance visitor satisfaction and economic benefits. Tourism Destination Marketing:  This topic includes promotion strategies to attract tourists to specific locations. Sustainable Tourism:  This topic includes practices that minimize tourism’s environmental impact while supporting local communities. Alternative Tourism:  This topic includes niche tourism forms like ecotourism, agritourism, and spiritual tourism focusing on unique experiences. Cultural Studies:  This topic includes analysis of language, arts, agriculture, religion, and their influence on society. Tourism and Culture:  This topic includes interrelation between tourism activities and cultural expressions. Tourism Policy:  This topic includes frameworks governing tourism development and management. Heritage Tourism:  This topic includes travel to experience places of historical and cultural significance. Religious Tourism:  This topic includes journeys motivated by religious reasons or spiritual fulfillment. Pilgrimage Tourism:  This topic includes visits to sacred sites for spiritual purposes or rituals. Tourist Behaviour:  This topic includes patterns and motivations behind tourists’ choices and actions. Tourism Branding and Destination Image:  This topic includes creation of a unique identity for tourism destinations to shape public perception. Tourism, Digitalization, and Innovation:  This topic includes transformative impact of digital technologies on the tourism sector. It covers the adoption of innovative tools such as artificial intelligence, virtual reality, and mobile applications to enhance tourist experiences, streamline operations, and create new business models. It also examines how digitalization fosters sustainable practices and personalized services, ultimately reshaping the tourism landscape.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Tourism, Leisure and Hospitality Management
Articles 56 Documents
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Analysis of Loyok Village’s Strategies in Building Community-Based Tourism Resilience Hilmiyatun; Ramdani, Ahmad; Octaviani, Anggun; Azani, M. Yusran; Ainiawati
Bali Journal of Hospitality, Tourism and Culture Research Vol. 3 No. 1 (2025): Bali Journal of Hospitality, Tourism and Culture Research
Publisher : Language Assistance

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/4ackqj03

Abstract

This research aims to analyze how the community of Loyok Village builds tourism resilience through community-based practices in the aftermath of the 2018 Lombok earthquake and the COVID-19 pandemic. The study employs a qualitative descriptive approach, with the research site located in Loyok Village, Sikur District, which is known as a bamboo-craft tourism village. Informants were selected purposively and included village government officials, BUMDes managers, Pokdarwis members, bamboo artisans, MSME actors, and community beneficiaries. Data were collected through in-depth interviews, participant observation, and document analysis, and were then examined using thematic analysis. The findings indicate that tourism resilience in Loyok is constructed through several key strategies. First, strengthening local institutional capacity by clarifying the roles of the village government, Pokdarwis, BUMDes, and artisan groups, as well as expanding networks with external stakeholders. Second, developing a diversified BUMDes business model that functions as an economic intermediary for local residents. Third, product innovation and the digitalization of bamboo-craft marketing serve as adaptive strategies for artisans in response to declining tourist visits. Fourth, Pokdarwis plays a crucial role in ensuring the continuity of tourism activities and improving service quality. Fifth, social capital in the form of mutual cooperation and community solidarity constitutes an essential foundation for economic and tourism recovery.These findings underscore that community-based tourism resilience in Loyok Village does not rely solely on formal policies, but is also shaped by the strength of local institutions, economic creativity, and the social cohesion of the community.
Scan, Pay, and Eat: Digitalization Service to Enhance Customer’s Experience at Goemerot Restaurant Gusti Ayu, Agustina Riski
Bali Journal of Hospitality, Tourism and Culture Research Vol. 3 No. 1 (2025): Bali Journal of Hospitality, Tourism and Culture Research
Publisher : Language Assistance

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/ze4bv433

Abstract

The Industrial Revolution 5.0 is encouraging businesses in the culinary industry worldwide to transform from traditional, human-centric restaurants into smart restaurants that apply technological innovations to their services. These smart restaurants are expected to enhance the digital experience for customers, thereby increasing service efficiency, speeding up table turnover, minimizing errors, and improving data accuracy. This research aims to identify the technological innovations implemented by Goemerot Restaurant to improve customer experience. A qualitative approach was used for the research method. The data obtained is both primary and secondary. Primary data was obtained through direct observation and interviews using the purposive sampling method. Interviews were conducted with supervisors, waiters, and customers. Secondary data was obtained through a literature study. The data is presented using the data triangulation method with a thematic approach. The research results show that Goemerot Restaurant has implemented the following innovations: self-ordering via QR code, digital payment, integration with online delivery services, and wireless call buttons. This restaurant's customers have not fully accepted the transformation that began in mid-2025, so waiter assistance is needed if customers have trouble adapting to the digitalization of these services.
Meaningful Tourism in Asia Bhatnagar, Gaurav Bhan; Gansukh , Damba; Gautam, Deepti; Khadka, Rameswar; Mrigendra, Raveesh; Naidu, Lajwanti; Arlt, Wolfgang Georg
Bali Journal of Hospitality, Tourism and Culture Research Vol. 3 No. 1 (2025): Bali Journal of Hospitality, Tourism and Culture Research
Publisher : Language Assistance

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/53a0yg14

Abstract

This article examines the applicability and transformative potential of the Meaningful Tourism paradigm as a strategic framework for sustainable tourism development in Asia, focusing on Mongolia, India (North and Northeast), and Nepal. Adopting a qualitative multi-case study approach, the research is based on document analysis, policy reviews, secondary statistical data, and comparative interpretation of international project reports and national tourism strategies. The analysis is anchored in the Meaningful Tourism framework, which evaluates tourism outcomes across six stakeholder groups: visitors, host communities, employees, tourism businesses, governments, and the environment through the lenses of shared value creation and stakeholder satisfaction. The findings reveal that Meaningful Tourism offers both a philosophical foundation and a practical governance tool to address key Asian tourism challenges, including overtourism, unequal benefit distribution, cultural commodification, and environmental vulnerability. Case evidence from nomadic tourism in Mongolia, artisan-led and community-based tourism in India, and diversified cultural and nature-based tourism in Nepal demonstrates the framework’s capacity to align policy, markets, and local livelihoods. While limited by its reliance on qualitative secondary data, the study contributes conceptually by advancing Meaningful Tourism as an integrative, context-sensitive pathway for resilient and inclusive tourism futures, calling for future empirical research to operationalise indicators and measure long-term impacts
Meaningful Tourism in Africa Adamu, Amir Mamah; Ako-Ebot, Eyong Ayuk; Julius, Richard; Kasese, Frederick; Murugi, Brigit; Mussa, Aisha Hussein; Njehia , Angela; Omar , Biubwa; Rushwaya, Ropafadzaishe; Arlt, Wolfgang Georg
Bali Journal of Hospitality, Tourism and Culture Research Vol. 3 No. 1 (2025): Bali Journal of Hospitality, Tourism and Culture Research
Publisher : Language Assistance

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/f7zt6m89

Abstract

This article examines the application of the Meaningful Tourism paradigm in Africa, a continent experiencing the world's fastest tourism growth yet capturing only 5% of global arrivals. Through a qualitative, multi-case study analysis of Cameroon, Kenya, South Africa, Tanzania, Zimbabwe, and Zanzibar, it investigates how this framework addresses critical challenges including economic leakage, environmental pressure, and uneven community benefits. The findings demonstrate that Meaningful Tourism provides a practical toolkit for fostering inclusive growth, enhancing destination resilience, and ensuring measurable value for all six core stakeholders: visitors, host communities, employees, businesses, government, and the environment. The study concludes that adopting this stakeholder-centric approach is essential for transforming Africa's tourism from quantitative expansion into a force for sustainable development and long-term competitiveness. The research offers practical pathways for policymakers and contributes to academic discourse on sustainable tourism in emerging economies.
The Meaningful Tourism Paradigm in Africa and Asia: A Movement for Transformative Practice Arlt, Wolfgang Georg; von Cranach, Stacy; Kessler, Kristel; Subadra, I Nengah
Bali Journal of Hospitality, Tourism and Culture Research Vol. 3 No. 1 (2025): Bali Journal of Hospitality, Tourism and Culture Research
Publisher : Language Assistance

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/bah36131

Abstract

This article introduces the Special Focus topic on the Meaningful Tourism paradigm, analysing its application as a transformative movement across Africa and Asia. Framed by the need for holistic sustainability beyond quantitative growth, the paradigm mandates the alignment of six core stakeholders: visitors, communities, employees, businesses, government, and environment through objective benefits and subjective satisfaction, measured by SMART KPIs. Drawing on multi-case observations from Cameroon to Mongolia, the analysis reveals how this framework addresses entrenched challenges like economic leakage, cultural erosion, and environmental pressure. It positions Meaningful Tourism as a strategic tool enabling destinations to ‘leapfrog’ unsustainable practices, foster inclusive growth, and build resilience. The synthesis concludes that the paradigm’s global adoption signifies a critical shift from a niche initiative to an essential movement for equitable and future-proof tourism.
Digital Compliance as a Trust Framework: Constructing Tourist Confidence in Bali’s Cultural Tourism Ticket Market Subadra, I Nengah; Sudiarta, Made; Yuda, Ida Bagus Nyoman Krisna Prawira; Bratayasa, I Wayan
Bali Journal of Hospitality, Tourism and Culture Research Vol. 3 No. 1 (2025): Bali Journal of Hospitality, Tourism and Culture Research
Publisher : Language Assistance

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/kdyx9x23

Abstract

The digitalisation of Bali’s cultural tourism ticketing systems introduces critical trust challenges by shifting transactions from interpersonal exchanges to interface mediated encounters. While adherence to digital compliance standards such as data security, privacy, and consumer protection is increasingly mandated, the ways in which these regulatory and technological cues actively construct tourist trust within culturally sensitive contexts remain underexplored. Addressing this gap, this study adopts a Grounded Theory approach to develop a contextualised understanding of how digital compliance is interpreted and psychologically experienced by tourists in Bali’s cultural tourism market. Drawing on in-depth interviews tourism stakeholders with tourists, tourism operators, and platform intermediaries, the study inductively examines how trust emerges through interactions with digitally compliant systems. Through iterative coding and constant comparison, the analysis generates a four-dimensional compliance framework encompassing data security, transactional integrity, institutional legitimacy, and platform reliability. The findings reveal trust as a processual and situational outcome, assembled through compliance cues at critical transactional moments and shaped by Bali’s socio-cultural expectations of authenticity and ethical conduct. This study contributes a grounded, empirically derived model for designing trustworthy digital ecosystems in culturally embedded tourism destinations worldwide.

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