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Heskyel Pranata Tarigan
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Social Sciences Journal
Published by Utami Publisher
ISSN : -     EISSN : 30645271     DOI : https://doi.org/10.70963/soc
Core Subject : Economy, Humanities, Science, Agriculture, Social,
Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
humanities, social science, sociology, economics, political science, geography, philosophy, history, humanity, behavioral sciences, sociology, journalism and role of media in social science. educational sciences, law and management, anthropology, communication studies, corporate governance, criminology, cross cultural studies, demography, development studies, education, industrial relations, information science, international relations, media studies, methodology, psychology, public administration, social welfare, religious studies, visual arts, women studies, international relations, development studies, library and information science, religious studies, linguistics, etc.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 4 Documents
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Search results for , issue "Vol. 2 No. 1 (2025): November" : 4 Documents clear
The Application Of Batak Karo Customary Law In Marriage And Social Life Tarigan, Agnesia Br; Hasan , Zainudin
Social Sciences Journal Vol. 2 No. 1 (2025): November
Publisher : Utami Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/soc.v2i1.423

Abstract

The Karo Batak community has a strong customary law system that governs various aspects of social life, including marriage arrangements and community relations. This study aims to analyze the implementation of Karo Batak customary law in the field of marriage (including clan exogamy prohibitions, customary procedures, and sanctions) as well as its role in maintaining social order and the cultural identity of the community. The study employs a qualitative method with a literature study approach and normative analysis of customary and socio-cultural law sources. The results indicate that Karo Batak customary law continues to function as a living law that is actively observed by the community, in line with the theories of Receptie, Receptie Exit, and Living Law. Although modernization and migration bring changes in values and challenges to the preservation of customs, Karo customary law remains an important regulator of moral, social, and cultural life within the community.
The Influence Of Service Quality On Customer Satisfaction At Bank Bengkulu Main Branch Setyaningsih, Endang; Saputra, Harius Eko; Maryaningsih, Maryaningsih
Social Sciences Journal Vol. 2 No. 1 (2025): November
Publisher : Utami Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/soc.v2i1.376

Abstract

This study aims to determine the influence of service quality on customer satisfaction at Bank Bengkulu Main Branch. The research employed a descriptive associative method, with data collected through questionnaires and documentation. The data were analyzed using simple linear regression to test the relationship between service quality (X) and customer satisfaction (Y). The sample consisted of 85 respondents who were customers of Bank Bengkulu Main Branch. The findings indicate a strong correlation between service quality and customer satisfaction, with an R value of 0.744 or 74.4%. The t-test results confirmed that service quality has a significant effect on customer satisfaction. Therefore, improving service quality is a crucial factor in enhancing customer satisfaction at Bank Bengkulu.
The Role Of The Department Of Education And Culture In Preserving Local Culture In Bengkulu City Oktaria, Nindia; Saputra , Harius Eko; IS , Tuti Handayani
Social Sciences Journal Vol. 2 No. 1 (2025): November
Publisher : Utami Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/soc.v2i1.377

Abstract

This study aims to analyze the role of the Department of Education and Culture in preserving local culture in Bengkulu City. The research applies a qualitative method with data collected through interviews and observations. The study involved five informants, consisting of two key informants and three supporting informants. The findings reveal that the Department of Education and Culture performs several major roles: first, formulating and implementing cultural policies through cultural data collection; second, fostering communities and traditional institutions through active communication with the Regional Customary Council, although financial support remains limited; third, preparing cultural management materials annually, despite weaknesses in reporting and follow-up systems; and fourth, preserving traditions and cultural values that are increasingly adopted by the younger generation, although globalization and modern lifestyles remain significant challenges. The study concludes that despite the active role of the Department of Education and Culture, cultural preservation efforts continue to face obstacles, particularly in terms of funding, strengthening cultural data, and community participation.
The Influence Of Health Service Quality On The Satisfaction Level Of BPJS Patients At Cahaya Negeri Health Center Irawan, Sendi Iklas Dede; Lorita , Evi; Saputra, Harius Eko
Social Sciences Journal Vol. 2 No. 1 (2025): November
Publisher : Utami Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/soc.v2i1.378

Abstract

This study aims to determine the influence of health service quality on the satisfaction levels of BPJS patients at Cahaya Negeri Health Center. The research employs a quantitative descriptive method, with data collected through questionnaires and documentation. The data analysis techniques include descriptive analysis, Product Moment correlation, simple linear regression, and hypothesis testing using the Determination Test (r²) and t-test. The findings indicate a very strong correlation between health service quality and patient satisfaction, with the influence value reaching 84.9%. This result demonstrates that the better the quality of health services provided, the higher the level of satisfaction among BPJS patients.

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