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Global Academy of Multidisciplinary Studies
Published by Goodwood Publishing
ISSN : -     EISSN : 31107052     DOI : https://doi.org/10.35912/gams
Core Subject : Economy, Education, Social,
Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences
Global Academy of Multidisciplinary Studies, published by Goodwood Publishing, is an online, peer-reviewed, open access scholarly journal dedicated to publishing high-quality, critical, and original research across diverse fields of study. The journal serves as a platform for researchers, academics, and practitioners to share innovative ideas, empirical findings, and theoretical advancements that contribute to the development of multidisciplinary knowledge. We welcome a wide range of manuscript types, including original research articles, review articles, book reviews, case studies, and critical discussions. The journal particularly encourages works that integrate multiple disciplines, address complex real-world problems, and offer insights that advance both theoretical frameworks and practical applications. By fostering intellectual exchange across disciplines, Global Academy of Multidisciplinary Studies aims to bridge the gap between theory and practice, stimulate scholarly debate, and support the dissemination of knowledge to a global audience.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 30 Documents
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The role of investment law in Indonesia's economic recovery efforts Richart Sahatatua; Tri Setiady; I Ketut Astawa; Teuku Syahrul Ansari
Global Academy of Multidisciplinary Studies Vol. 1 No. 1 (2024): August
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/gams.v1i1.3370

Abstract

Purpose: This study examines the role of investment law in Indonesia's economic recovery efforts, particularly under Law No. 25 of 2007. Indonesia, as a developing country, emphasizes high economic growth as a measure of success in enhancing societal welfare. Investment, through capital investment, is crucial for increasing capital stock, production capacity, and economic growth, thereby creating jobs. Methodology: The study uses a normative legal research method with an analytical descriptive approach, analyzing regulations related to Law No. 25/2007, relevant literature, and data from the internet. Results: The findings indicate that legal certainty significantly influences investment decisions. A country with clear, fair, and well-enforced laws attracts more investors, which is essential for sustainable economic growth. Recent studies highlight the benefits and challenges of foreign direct investment (FDI) in Indonesia. Conclusion: Investment law strengthens legal certainty, boosts investor confidence, and supports Indonesia’s sustainable economic recovery through continuous reforms. Limitations: This study is limited to normative legal analysis with secondary data, excluding empirical evidence and international comparative perspectives. Contribution: Government efforts—regulatory reforms, legal enforcement, and infrastructure—foster a conducive investment climate. Continuous legal updates are essential to sustain investor confidence, ensure effectiveness, and support Indonesia’s economic growth.
Influence of job satisfaction and management information systems on employee performance at PT. Pawnshop in Palopo City Faradhila Maskur; Adil Basir; Sari Ratna Dewi
Global Academy of Multidisciplinary Studies Vol. 1 No. 1 (2024): August
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/gams.v1i1.3372

Abstract

Purpose: This study aimed to analyze the effect of job satisfaction and management information systems on employee performance at PT. Pawnshops in Palopo City. Research methodology: This study applied a quantitative approach with a total sampling technique, involving 38 employees as respondents. Primary data were collected through structured questionnaires and analyzed using SPSS version 23, employing descriptive statistics and multiple regression analysis to test the hypotheses. Results: The findings indicate that both job satisfaction and management information systems have positive and significant effects on employee performance. The coefficient of determination (R²) is 0.539, showing that 53.9% of the variation in employee performance can be explained by the two independent variables, while the remaining 46.1% is influenced by other factors outside this study. Conclusions: This study confirms that higher levels of job satisfaction and effective use of management information systems contribute significantly to enhancing employee performance at PT. Pawnshops in Palopo City: Limitations: This study was limited by the relatively small sample size and restricted to one branch of PT. Pawnshops and may not fully represent other branches or regions. Contribution: This study contributes to the fields of human resource management and information systems by providing empirical evidence of the joint role of job satisfaction and information systems in improving organizational performance. These findings can serve as a reference for managers of similar institutions to optimize employee outcomes.
Proposed marketing strategy for fixed mobile convergence products case study: Telkomsel One Edwina Edwina; Harimukti Wandebori
Global Academy of Multidisciplinary Studies Vol. 1 No. 1 (2024): August
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/gams.v1i1.3373

Abstract

Purpose: This study aims to determine proposed business and marketing strategy including segmenting, targeting & positioning (STP) and marketing mix (7P) for Telkomsel One Method: This study combined qualitative and quantitative research by distributing questionnaires directly to 253 respondents. A non-probability sampling technique was used. The primary data source in this research was obtained directly from questionnaire respondents. The method used SPSS version 23. Results: The research results based on the cluster analysis show that there are three distinct segments of Telkomsel One: budget-conscious users, convenience seekers, and tech enthusiasts. The results of the analysis become the basis for new segmentation, targeting, and positioning strategies for Telkomsel One. Strategies encompass adjusting product lines and pricing, conducting several promotions and strategic partnerships, using omnichannel approaches, frontliner skills training, streamlining processes, and integrating IT Tools to deliver excellent service to customers. Conclusions: The study concludes that effective implementation of STP and the marketing mix (7P) enhances Telkomsel One’s ability to meet diverse customer needs while maintaining competitiveness in the rapidly evolving telecommunications market. Limitations: This study is limited by its reliance on non-probability sampling, which may affect generalizability. Additionally, the research only focused on respondents in a specific context, limiting the broader market representation. Contribution: This research offers a practical framework for telecommunications companies to apply integrated marketing strategies in the era of fixed-mobile convergence, ensuring long-term customer satisfaction and business sustainability.
The effect of product diversification on purchasing decisions at Mandau Bakery Kota Duri Store Eva Sundari; Iyoyo Dianto; Hamsal Hamsal; Imam Hanafi
Global Academy of Multidisciplinary Studies Vol. 1 No. 1 (2024): August
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/gams.v1i1.3374

Abstract

Purpose: This research aims to analyze the effect of product diversification on purchasing decisions at the Mandau Bakery Shop, Duri City, which based on survey results shows that with product diversification more consumers buy. However, with increasing competition, the Mandau Bakery cake shop experienced ups and downs in the number of consumers. Research Methodology: The method used is descriptive and quantitative, with a simple linear regression test and hypothesis testing using SPSS 21. Data was collected through a questionnaire from 95 respondents who came from consumers who had purchased at the Mandau Bakery shop and were selected using a purposive sampling technique. Results: The research results show that product diversification has a significant effect on consumer purchasing decisions. Conclusions: The study concludes that well-implemented product diversification enhances consumer satisfaction and purchase decisions at Mandau Bakery. Therefore, continuous product innovation and differentiation are vital strategies for sustaining competitiveness in the bakery industry. Limitations: However, this study has limitations, such as limited sample size and research locations only in one place, so the results may not be generalizable. Contribution: This research provides a practical contribution to the management of the Mandau Bakery Store in understanding the importance of product diversification to improve consumer purchasing decisions and enriches academic literature on retail marketing and consumer behavior in the bakery industry.
The influence of motivation and work environment on employee performance in the national unity and political agency of Bandar Lampung City Armalia Reny Madrie WA; Eva Desriyantika; Hasbullah Hasbullah; M. Renandi ET; Susi Indrianni
Global Academy of Multidisciplinary Studies Vol. 1 No. 1 (2024): August
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/gams.v1i1.3375

Abstract

Purpose: This study aims to analyze the influence of work motivation and work environment on employee performance within the National Unity and Political Agency of Bandar Lampung City. Research Methodology: The research employed a quantitative method with a survey approach. The population consisted of civil servants in the agency, and a proportional sampling technique was used to select respondents. Data were collected through questionnaires and analyzed using multiple linear regression supported by validity, reliability, t-test, F-test, and coefficient of determination to test the hypotheses. Results: The findings demonstrate that both motivation and work environment significantly affect employee performance, both partially and simultaneously. Motivation contributes to performance through encouragement, recognition, and goal achievement, while the work environment influences performance through adequate facilities, interpersonal relations, and organizational climate. The combined effect shows a strong explanatory power for employee performance. Conclusions: Employee performance at the agency can be improved through strengthening motivational factors and creating a supportive work environment. Limitations: This study only examined two independent variables motivation and work environment while other potential factors such as leadership, organizational culture, and job satisfaction were not included. Contribution: Practically, this study provides input for local government institutions to improve performance management strategies. Theoretically, it enriches human resource management literature, especially in public sector organizations in Indonesia.
The influence of service quality and customer satisfaction on use loyalty BRI Mobile Banking Ririn Rezki Fatiha; Saharuddin Saharuddin; Suhandra Makkasau
Global Academy of Multidisciplinary Studies Vol. 1 No. 2 (2024): November
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/gams.v1i2.3376

Abstract

Purpose: This study investigates the effect of service quality and customer satisfaction on user loyalty in BRI Mobile Banking. Research/methodology: A quantitative method was applied with a population of BRI Mobile Banking users in Palopo City. A total of 121 respondents were selected using the rule of thumb approach. Data were collected through questionnaires and analyzed using SPSS 26, including validity, reliability, regression, t-test, F-test, and determination coefficient. Results: The findings show that both service quality and customer satisfaction significantly and positively affect user loyalty. Regression results indicate that improvements in service quality increase loyalty by 0.463, while customer satisfaction contributes 0.369. The model explains 60.1% of loyalty variation, with both variables jointly exerting a significant influence (F = 91.535, p < 0.05. Conclusions: Service quality and customer satisfaction are key determinants of user loyalty. Easy application use, reliable system performance, and positive user experience foster satisfaction, trust, and long-term commitment to BRI Mobile Banking. Limitations: The study focuses only on two variables, excluding other possible factors such as trust, perceived value, or security aspects that may influence loyalty. Contribution: This research offers practical guidance for banking institutions to strengthen loyalty by enhancing service quality and customer satisfaction. It also contributes to the literature on digital banking and customer relationship management in the context of mobile financial services.
The influence of motivation, commitment and workload on job satisfaction of regional officials with competency as intervening variable in Regional Financial Agency of Riau Islands Province Ngaliman Ngaliman; Nike Astarina; I Wayan Catrayasa
Global Academy of Multidisciplinary Studies Vol. 1 No. 2 (2024): November
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/gams.v1i2.3379

Abstract

Purpose: This study analyzes the influence of motivation, organizational commitment, and workload on the job satisfaction of regional officials, with competence as an intervening variable at the Regional Financial and Asset Agency of Riau Islands Province. In 2023, delays occurred in 11,380 files (49.26%) from SPP to SP2D, indicating the urgency to improve employee satisfaction and performance. Research/methodology: Primary data were collected from 143 employees and analyzed using SEM-PLS. Motivation, commitment, and workload were examined as predictors of competence, while competence was tested as a mediator toward job satisfaction. Results: Motivation showed no significant direct effect on job satisfaction. However, motivation, organizational commitment, and workload significantly influenced competence, which in turn strongly mediated their impact on job satisfaction. The findings confirm that higher competence enhances employees’ satisfaction and performance, emphasizing the importance of competence development to minimize delays and strengthen service quality. Conclusions: Job satisfaction is not directly determined by motivation but is mediated by competence, organizational commitment, and workload. Competence development becomes a strategic factor in improving overall satisfaction and organizational performance. Limitations: The study was limited to one institution in Riau Islands Province, thus reducing generalizability. Comparative studies across multiple agencies and provinces are recommended. Contribution: This study enriches HRM literature by confirming the mediating role of competence in public sector organizations. Practically, it guides policymakers to improve satisfaction and performance through competency development, balanced workload distribution, and organizational commitment programs.
The influence of work team and work environment on the character of loyalty to the organization (Study at the Hikmah Masamba General Hospital) Chaerani Bintang; Muhammad Kasran; Suparni Sampetan
Global Academy of Multidisciplinary Studies Vol. 1 No. 2 (2024): November
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/gams.v1i2.3388

Abstract

Purpose: This study aimed to determine the influence of work teams and work environments on the character of loyalty to the organization, focusing on employees of Hikmah Masamba General Hospital. Research Methodology: The research employed a descriptive quantitative approach with a total population of 50 employees, consisting of 26 from HR nursing services and 24 from HR midwifery services. Using a saturated sampling technique, all members of the population were included as the respondents. Data were analyzed using SPSS 26, enabling partial and simultaneous testing of the relationships between variables. Results: The findings show that both the work team and work environment exert a significant influence, individually and collectively, on the development of organizational loyalty among employees. This indicates that supportive teamwork and a conducive work environment are essential factors for strengthening loyalty within healthcare institutions. Conclusions: The study concludes that employee loyalty is significantly shaped by the quality of teamwork and the conditions of the work environment. Improving these two factors can enhance organizational commitment and sustainability in the management of hospitals. Limitations: The main limitation of this study is that data were collected from only one institution, limiting the generalizability of the findings to broader contexts. Contribution: This study is expected to serve as a reference for future research exploring loyalty characteristics in healthcare and other organizational contexts.
The impact of fiscal loss compensation and corporate governance on tax avoidance: The moderating role of foreign share ownership Muhammad Daniel NA; Yuliansyah Yuliansyah; Reni Oktavia
Global Academy of Multidisciplinary Studies Vol. 2 No. 1 (2025): August
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/gams.v2i1.3391

Abstract

Purpose: This study examines the influence of fiscal loss compensation and corporate governance, proxied by independent commissioners and the audit committee, on tax avoidance, with foreign ownership as a moderating variable in Indonesian manufacturing companie. Research/methodology: A quantitative design was applied using purposive sampling of 65 manufacturing companies listed on the Indonesia Stock Exchange during 2020–2024, producing 280 valid observations. Data were collected from financial statements accessed via the IDX and company websites. The analysis employed descriptive statistics, classical assumption tests, multiple regression, and moderated regression analysis (MRA). Results: The findings reveal that fiscal loss compensation significantly increases tax avoidance, while independent commissioners and the audit committee reduce it. Foreign ownership does not directly affect tax avoidance but moderates the relationships. Specifically, foreign ownership weakens the negative effects of independent commissioners and the audit committee on tax avoidance, whereas it does not moderate the relationship between fiscal loss compensation and tax avoidance. Conclusions: Corporate governance mechanisms remain crucial in mitigating tax avoidance, but the presence of foreign shareholders creates complex dynamics that may undermine governance effectiveness. Limitations: The study focuses only on manufacturing firms within a five-year period and relies on secondary data, limiting generalization across industries and contexts. Contribution: This research contributes to the literature by integrating fiscal loss compensation, corporate governance, and foreign ownership into tax avoidance studies in emerging markets. Practically, the findings offer guidance for policymakers and investors to enhance governance mechanisms and reduce tax avoidance risks.
The influence of communication, teamwork and culture on employee performance at Riau Islands Province regional procurement bureau with self-efficacy as intervening variables Hendri Maulana; Chabullah Wibisono; Sarmini Sarmini
Global Academy of Multidisciplinary Studies Vol. 1 No. 2 (2024): November
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/gams.v1i2.3466

Abstract

Purpose: This study investigates the influence of communication, teamwork, and work culture on employee performance, with self-efficacy as an intervening variable. This study focuses on the employees of the Riau Islands Provincial Bureau of Procurement of Goods and Services. Research Methodology: A quantitative approach was employed with a sample of 103 employees selected through purposive sampling method. Data were collected via structured questionnaires and analyzed using Structural Equation Modeling (SEM) with AMOS 24.0 to test both direct and indirect relationships among variables. Results: The findings revealed that communication, teamwork, and work culture significantly influenced employee performance. Additionally, all three factors positively affected self-efficacy, which in turn mediated their relationship with performance. The mediation analysis confirmed that self-efficacy strengthens the impact of communication, teamwork, and work culture on the performance outcomes. Conclusions: Effective communication, cohesive teamwork, and supportive work culture are critical for enhancing employee performance. Self-efficacy is a vital psychological mechanism that translates organizational dynamics into improved outcomes. Limitations: This study was limited to one regional bureau with a relatively small sample size, which restricts the generalizability of the findings to broader contexts. A cross-sectional design also prevents causal inferences. Contribution: This study provides empirical evidence of the mediating role of self-efficacy in public sector organizations. The results can guide policymakers and managers in developing strategies that integrate communication, teamwork, and cultural reinforcement to optimize their performance.

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