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INDONESIA
Jurnal Ilmiah Ekonomi dan Manajemen Indonesia
Published by Universitas Serambi Mekkah Aceh
ISSN : 31242227     EISSN : 31242197     DOI : https://doi.org/10.63822/jiemi
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Ilmiah Ekonomi dan Manajemen Indonesia is a double-blind peer review and an open-access online journal for academics and researchers published by Universitas Serambi Mekkah Banda Aceh collaboration with INDO PUBLISHING. This journal is accepts the manuscript written in Indonesia and English and focuses on various themes, topics, and economics and management aspects
Arjuna Subject : Ilmu Ekonomi, Ekonometrika dan Keuangan (semua kategori) - Ilmu Ekonomi, Ekonometrika dan Keuangan (Lain-Lain)
Articles 339 Documents
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Pengaruh Pengaturan Kerja Fleksibel dan Lingkungan Kerja Terhadap Kepuasan Kerja pada Kantor Pusat Direktorat Jenderal Bea dan Cukai Salsabilla Fahira Aidina; Widya Parimita; Roni Faslah
Jurnal Ilmiah Ekonomi dan Manajemen Indonesia Vol. 2 No. 2 (2026): JULI-DESEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/kyw0fg84

Abstract

This study aims to: 1) Examine flexible work arrangements, the work environment, and job satisfaction at the Headquarters of the Directorate General of Customs and Excise. 2) Determine the effect of flexible work arrangements on job satisfaction at the Headquarters of the Directorate General of Customs and Excise. 3) Determine the effect of the work environment on job satisfaction at the Headquarters of the Directorate General of Customs and Excise. 4) Determine the combined effect of flexible work arrangements and the work environment on job satisfaction at the Headquarters of the Directorate General of Customs and Excise. The study surveyed 120 employees at the Headquarters of the Directorate General of Customs and Excise using a questionnaire-based survey method, simple random sampling, and analysis via SPSS version 24. Multiple linear regression analysis was employed to analyze the data. The results indicate a positive and significant influence of flexible work arrangements and the work environment on job satisfaction. Both flexible work arrangements and the work environment affect employee job satisfaction; the t-statistic for flexible work arrangements regarding job satisfaction was 7.265 (> 1.65) with a significance value of 0.000 (< 0.005), while the t-statistic for the work environment regarding job satisfaction was 11.339 (> 1.65) with a significance value of 0.000 (< 0.005). Flexible work arrangements and the work environment simultaneously influenced job satisfaction, with an F-statistic of 705.3 (> 3.07) and a significance value of 0.000.
Pengaruh Work-Life Balance dan Burnout terhadap Kinerja Karyawan pada PT. Midas Daya Teknologi di Jakarta Selatan David Santiago; Suryono Suryono
Jurnal Ilmiah Ekonomi dan Manajemen Indonesia Vol. 2 No. 2 (2026): JULI-DESEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/j36x5y58

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh work-life balance dan burnout terhadap kinerja karyawan pada PT. Midas Daya Teknologi di Jakarta Selatan. Penelitian ini menggunakan metode kuantitatif dengan pendekatan survei. Data diperoleh melalui penyebaran kuesioner kepada 50 responden yang merupakan karyawan perusahaan. Teknik analisis data yang digunakan meliputi analisis statistik deskriptif, uji validitas, uji reliabilitas, uji regresi linier berganda, uji asumsi klasik (uji normalitas dan uji multikolinearitas), serta uji hipotesis melalui uji t dan uji F. Hasil penelitian menunjukkan bahwa secara parsial work-life balance berpengaruh positif dan signifikan terhadap kinerja karyawan, sedangkan burnout berpengaruh negatif dan signifikan terhadap kinerja karyawan. Secara simultan, work-life balance dan burnout berpengaruh signifikan terhadap kinerja karyawan. Hal ini menunjukkan bahwa semakin baik keseimbangan kehidupan kerja karyawan maka kinerja akan meningkat, sedangkan tingkat burnout yang tinggi dapat menurunkan kinerja karyawan.
Peran Strategi Pemasaran Digital Beauty Commerce terhadap Customer Satisfaction dan Repurchase Intention Jaehan Fairuz Zahran; Usep Suhud; Ryna Parlyna
Jurnal Ilmiah Ekonomi dan Manajemen Indonesia Vol. 2 No. 2 (2026): JULI-DESEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/aes3b781

Abstract

This study aims to analyze the influence of Customer Engagement, Product Diversity, and Loyalty Program on Customer Satisfaction and their implications for Repurchase Intention among SOCO App by Sociolla users. This study employs a quantitative approach involving 250 respondents selected through purposive sampling. Data were collected through online questionnaires and analyzed using Structural Equation Modeling (SEM) with AMOS. The results indicate that Customer Engagement has a positive and significant effect on both Customer Satisfaction and Repurchase Intention. Product Diversity also has a positive and significant effect on Customer Satisfaction but does not significantly affect Repurchase Intention. Meanwhile, Loyalty Program and Customer Satisfaction are not proven to have significant effects on Repurchase Intention. These findings suggest that customer engagement is the most dominant factor in shaping satisfaction and repurchase intention, while product diversity plays a greater role in enhancing satisfaction without directly driving repurchase behavior. The loyalty program offered has not been effective as a determinant of satisfaction or repurchase intention in the beauty commerce context. This study contributes to beauty commerce platform managers in designing digital marketing strategies oriented toward customer engagement and product diversification.  
Peran Motivasi Kerja dan Lingkungan Kerja dalam Meningkatkan Kinerja Karyawan pada Cafe Toko Kopi Daeng di Banjarmasin Latifah Latifah; Syahrani Syahrani; Purboyo Purboyo
Jurnal Ilmiah Ekonomi dan Manajemen Indonesia Vol. 2 No. 2 (2026): JULI-DESEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/kshpxe13

Abstract

Penelitian ini bertujuan untuk mengetahui kondisi motivasi kerja dan lingkungan kerja, menggambarkan peran keduanya dalam mendukung kinerja karyawan, serta menganalisis kondisi ideal yang seharusnya diterapkan pada Cafe Toko Kopi Daeng di Banjarmasin. Penelitian ini menggunakan metode kualitatif dengan pendekatan deskriptif. Pengumpulan data dilakukan melalui observasi langsung, wawancara mendalam bersama empat informan kunci ( Manajer dan Staf Barista ), serta dokumentasi. Teknik analisis data meliputi reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa motivasi kerja dan lingkungan kerja di Cafe Toko Kopi Daeng telah terimplementasi dengan optimal dan saling bersinergi.  Motivasi kerja didorong oleh faktor internal berupa passion di bidang kopi dan faktor eksternal berupa kesesuaian kompensasi finansial yang adil serta skema penghargaan yang variatif. Lingkungan kerja fisik yang bersih, rapi, dan representatif bagi anak muda, dipadukan dengan hubungan interpersonal yang harmonis berasaskan kekeluargaan, terbukti berkontribusi positif dan signifikan dalam meningkatkan kinerja karyawan. Hal ini tecermin dari konsistensi kualitas produk (cita rasa dan latte art),  tingginya kedisiplinan waktu, serta solidnya kerja sama tim (teamwork) saat menghadapi lonjakan pengunjung pada momentum acara khusus berdasarkan Standar Operasional Prosedur (SOP). Manajemen disarankan untuk mempertahankan konsistensi sistem penggajian, mengalokasikan anggaran untuk  pengembangan bakat barista di tingkat regional, serta menjaga pengawasan SOP melalui diskusi dua arah yang humanis.  
Analisis Tingkat Kepuasan Kerja Karyawan Menggunakan Metode Job Descriptive Index pada PT Tri Telcon Utama Kota Jakarta Timur Nazifa Awalia; Desy Suryani; Martinus Wahyu Purnomo
Jurnal Ilmiah Ekonomi dan Manajemen Indonesia Vol. 2 No. 2 (2026): JULI-DESEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/vsedyq70

Abstract

Penelitian ini dilatarbelakangi oleh pentingnya kepuasan kerja karyawan dalam mendukung produktivitas, kinerja, dan kesejahteraan karyawan. PT Tri Telcon Utama memerlukan gambaran objektif mengenai kondisi kepuasan kerja sebagai dasar evaluasi kebijakan sumber daya manusia. Penelitian ini bertujuan menganalisis tingkat kepuasan kerja karyawan menggunakan metode Job Descriptive Index (JDI) yang mencakup lima indikator, yaitu pekerjaan itu sendiri, supervisi, gaji, kesempatan promosi, dan rekan kerja. Penelitian menggunakan pendekatan kuantitatif deskriptif dengan teknik sampel jenuh yang melibatkan 30 karyawan internal PT Tri Telcon Utama. Data dikumpulkan melalui kuesioner, observasi, wawancara, dokumentasi, dan studi pustaka. Kuesioner menggunakan skala Likert lima tingkat, kemudian data dianalisis dengan membandingkan skor aktual dan skor ideal pada setiap indikator serta secara keseluruhan. Hasil penelitian menunjukkan tingkat kepuasan kerja secara keseluruhan sebesar 64,56% dan termasuk kategori puas. Indikator pekerjaan itu sendiri memperoleh nilai tertinggi sebesar 80,11%, diikuti supervisi 70,89% dan rekan kerja 69,78%. Sementara itu, kesempatan promosi memperoleh 58,33% dan gaji menjadi indikator terendah sebesar 43,67%. Temuan ini menunjukkan bahwa perusahaan memiliki kekuatan pada karakteristik pekerjaan, supervisi, dan hubungan antarpegawai, sedangkan aspek kompensasi dan pengembangan karier masih perlu mendapatkan perhatian. Hasil penelitian mengimplikasikan perlunya evaluasi sistem kompensasi dan penyusunan mekanisme pengembangan karier yang lebih jelas.
Pengaruh Kualitas Layanan dan Kualitas Produk terhadap Minat Beli Konsumen pada PT Global Inti Sejati Muhamad Rizkyansyah; Desy Suryani; Martinus Wahyu Purnomo
Jurnal Ilmiah Ekonomi dan Manajemen Indonesia Vol. 2 No. 2 (2026): JULI-DESEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/em0gda26

Abstract

Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh kualitas layanan dan kualitas produk terhadap minat beli konsumen pada PT Global Inti Sejati. Penelitian menggunakan pendekatan kuantitatif dengan metode survei. Populasi penelitian berjumlah 80 konsumen dan sampel sebanyak 44 responden yang ditentukan menggunakan rumus Slovin. Data diperoleh melalui observasi, kuesioner, dan dokumentasi, kemudian dianalisis menggunakan SPSS versi 27 melalui uji validitas, uji reliabilitas, uji asumsi klasik, analisis regresi linear berganda, uji t, uji F, dan koefisien determinasi. Hasil penelitian menunjukkan bahwa kualitas layanan berpengaruh positif dan signifikan terhadap minat beli konsumen dengan nilai t hitung 16,166 dan signifikansi 0,000. Kualitas produk juga berpengaruh positif dan signifikan dengan nilai t hitung 4,050 dan signifikansi 0,000. Secara simultan, kualitas layanan dan kualitas produk berpengaruh positif dan signifikan terhadap minat beli konsumen dengan nilai F hitung 130,797 dan signifikansi 0,000. Nilai Adjusted R Square sebesar 0,858 menunjukkan bahwa kualitas layanan dan kualitas produk mampu menjelaskan 85,8% variasi minat beli konsumen, sedangkan 14,2% dipengaruhi faktor lain di luar model. Kualitas layanan merupakan variabel yang paling dominan.
Pengaruh Kompensasi dan Lingkungan Kerja terhadap Retensi Karyawan melalui Employee Engagement sebagai Variabel Mediasi pada PT Jaya Abadi Solution Azkiyatul Fadzrin; Kasnowo Kasnowo; Rini Armin
Jurnal Ilmiah Ekonomi dan Manajemen Indonesia Vol. 2 No. 2 (2026): JULI-DESEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/b39jz427

Abstract

This study examines the direct and indirect effects of Compensation and Work Environment on Employee Retention, with Employee Engagement as a mediating variable at PT Jaya Abadi Solution, a livestock feed manufacturer in Mojokerto, East Java. The study was motivated by a rising employee turnover trend from 10% in 2021 to 18% in 2025, exceeding the ideal industry threshold of 10%, despite the company's ceremonial retention efforts. A quantitative causal approach was applied to the entire population of 135 active employees using a saturated sampling (census) technique. Primary data were collected through a structured Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS software. The results show that Compensation and Work Environment each have a positive and significant direct effect on Employee Retention and on Employee Engagement, and that Employee Engagement significantly mediates both relationships as a partial mediator. The structural model explains 75.0% of the variance in Employee Retention and 65.5% of the variance in Employee Engagement. These findings suggest that management should strengthen compensation fairness and workplace comfort simultaneously with efforts to build employees' emotional engagement in order to reduce turnover sustainably.
Pengaruh Kompetensi, Employee Agility, dan Lingkungan Kerja Terhadap Kinerja Karyawan UMKM Mieyabe Noodle & Dimsum Galih Noer Wahyuni; Rini Armin; Kasnowo Kasnowo
Jurnal Ilmiah Ekonomi dan Manajemen Indonesia Vol. 2 No. 2 (2026): JULI-DESEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/ngn59t94

Abstract

To remain competitive in current market conditions, employee performancein addition to product quality is a key determinant of business sustainability. MSME employees need adequate competencies, agility in responding to changes in market demand, and a conducive work environment. This study analyzes the influence of competencies, employee agility, and the work environment on employee performance. A quantitative approach using an associative method was employed in this research. The saturated sample included all 35 MSME employees. The researcher collected data through a questionnaire using a Likert scale, and multiple regression analysis was used as the analytical technique. The results show that competence has a significant effect on employee performance (t = 3.861; sig. = 0.001). Employee agility has a significant effect (t = 4.743; sig. = 0.000). The work environment also has a significant effect (t = 3.353; sig. = 0.000). Collectively, these three variables had a significant effect on employee performance (F = 49.716; sig. = 0.000), with a coefficient of determination (R²) of 0.828; these three variables explain 82.8% of the variation in employee performance.
Pengaruh Kompetensi, Kerjasama Tim dan Motivasi Kerja Terhadap Kinerja Karyawan di PT Budi Jaya Teknik Nony Noor Chamimy; M. Syamsul Hidayat; Kasnowo Kasnowo
Jurnal Ilmiah Ekonomi dan Manajemen Indonesia Vol. 2 No. 2 (2026): JULI-DESEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/9jz6vz76

Abstract

An organization's ability to achieve its objectives largely depends on the quality of its human resources, which makes employee performance a critical area requiring close attention. This research was carried out to explore how competency, teamwork, and work motivation relate to employee performance at PT Budi Jaya Teknik, a mechanical-electrical service company also serving as a PLN vendor in the Jombang region. An associative approach with quantitative methods was applied in this study, involving all 31 employees as respondents through a total sampling technique. Data were gathered using a five-point Likert-scale questionnaire, which was subsequently analyzed with SPSS version 26. The analytical procedure covered validity testing, reliability testing, classical assumption tests, multiple linear regression analysis, partial testing (t-test), simultaneous testing (F-test), and calculation of the coefficient of determination. On a partial basis, competency and teamwork were found to exert a positive and meaningful influence on employee performance, whereas work motivation did not show a notable effect. Nevertheless, when examined simultaneously, all three variables were confirmed to have a significant influence on employee performance. The Adjusted R Square value of 0.799 indicates that competency, teamwork, and work motivation together account for 79.9% of the variation in employee performance, while the remaining 20.1% is attributable to other variables not covered in this study.
Pengaruh Beban Kerja dan Stres Kerja Terhadap Kinerja Karyawan Melalui Komitmen Kerja sebagai Variabel Intervening pada RS Sakinah Mojokerto Eka Rizky Raditya Widiono; Kasnowo Kasnowo; Rini Armin
Jurnal Ilmiah Ekonomi dan Manajemen Indonesia Vol. 2 No. 2 (2026): JULI-DESEMBER
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/e17pd968

Abstract

Workload and work stress are important human resource issues in hospitals because both are closely related to employee performance and service quality. This study aims to analyze the direct effects of workload and work stress on employee performance and the indirect effects through work commitment as an intervening variable at Sakinah Hospital Mojokerto. The study used a quantitative causal approach and a survey method. The population consisted of 150 nurses and the sample was 109 respondents selected using simple random sampling with the Slovin formula at a 5% error tolerance. Data were collected using a Likert-scale questionnaire and analyzed with validity and reliability tests, classical assumption tests, multiple linear regression, path analysis, coefficient of determination, t-tests, and Sobel tests. The results show that workload has a positive and significant effect on employee performance, while work stress has a negative and significant effect. Work commitment has a positive and significant effect on performance and significantly mediates the effects of both workload and work stress on performance. The findings indicate that workload that remains manageable can support performance, whereas excessive work stress can reduce performance; maintaining work commitment can strengthen positive effects and buffer negative effects.

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