Fundamental and Applied Management Journal
Strategic and Operations Management, addressing strategic decision-making, operational excellence, supply chain, process improvement, and performance management. Business and International Management, covering global strategy, cross-border operations, internationalization, and comparative management practices. Marketing and Consumer Studies, exploring market strategy, consumer behavior, branding, digital marketing, and marketing analytics. Human Resource Management and Organisational Behaviour, focusing on talent management, leadership, motivation, organizational culture, and workplace behavior. Entrepreneurship and Management of Innovation, examining venture creation, entrepreneurial ecosystems, innovation strategy, and scaling new businesses. Management of Technology and Innovation, investigating technology adoption, digital transformation, R&D management, and innovation processes in organizations. Corporate Social Responsibility and Sustainability, addressing sustainable strategy, ESG, social impact, stakeholder engagement, and responsible business practices. Corporate Governance, covering board effectiveness, governance structures, accountability, transparency, and regulatory compliance. Financial Management, focusing on corporate finance, investment decisions, financial performance, risk management, and financial planning.
Articles
151 Documents
<![CDATA[Social Capital as the Foundation for the Development of Balo’ Toraja Savings and Loan Cooperative: A Qualitative Study from an Economic Sociology Perspective ]]>
<![CDATA[Isak Pasulu]]>
<![CDATA[ Fundamental and Applied Management Journal Vol. 4 No. 2 (2026): June ]]>
Publisher : <![CDATA[Global Research Collaboration ]]>
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DOI: 10.66314/famj.v4i2.867
<![CDATA[The sustainability of community-based cooperatives is influenced not only by financial resources but also by social and cultural factors embedded in the local communities. However, the role of social capital in supporting cooperative development remains insufficiently understood, particularly in culturally rooted institutions. This study aims to analyze the role of social capital in the development and sustainability of the Balo’ Toraja Savings and Loan Cooperative (KSP) from an economic sociology perspective. This study employed a qualitative case study design. Data were collected through in-depth interviews, participant observation, and documentary studies involving cooperative board members, managers, staff, community figures, and cooperative members. Data were analyzed using Miles, Huberman, and Saldaña’s interactive analysis model. The findings show that trust, social norms, and kinship ties function as key forms of social capital that strengthen member participation, maintain institutional stability, and reduce credit risks. Torajan cultural values, particularly siri’ (honor and shame), tongkonan (kinship-based social structure), and kombongan kalua’ (deliberative practice), regulate social and economic behavior within cooperatives. These values strengthen accountability, solidarity, transparency, collective legitimacy, and organizational trust. This study also identifies the challenges associated with social capital, including social pressure, exclusivity, and hierarchical participation. The study concludes that cooperative sustainability is strongly influenced by the institutionalization of social capital within local sociocultural structures. The findings imply that cooperative development should integrate local cultural values with modern governance principles to strengthen institutional resilience and ensure long-term sustainability.]]>
<![CDATA[Exploring The Mediating Role of Complaint Resolution in The Relationship Between Excellent Service, Competitive Advantage, and Customer Loyalty ]]>
<![CDATA[Untung Murdiyanto]]>;
<![CDATA[Johannes]]>;
<![CDATA[Ilham Wahyudi]]>
<![CDATA[ Fundamental and Applied Management Journal Vol. 4 No. 2 (2026): June ]]>
Publisher : <![CDATA[Global Research Collaboration ]]>
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DOI: 10.66314/famj.v4i2.888
<![CDATA[This study investigates the determinants of customer loyalty in the port service industry by examining the direct and indirect effects of Excellent Service and Competitive Advantage on Customer Loyalty, with Complaint Resolution as a mediating variable. Anchored in Utility Theory, Customer Loyalty Theory, and Competitive Advantage Theory, the research adopts a quantitative approach using Partial Least Squares Structural Equation Modeling (PLS-SEM) to analyze survey data collected from clients of PT Pelabuhan Indonesia (Persero) Regional 2. The findings reveal that both Excellent Service and Competitive Advantage significantly influence customer loyalty. However, Competitive Advantage alone does not suffice to build long-term loyalty unless supported by effective complaint resolution mechanisms. The mediating role of Complaint Resolution is found to be statistically significant, underscoring the importance of responsive and fair grievance handling systems in enhancing customer retention. These results suggest that in a competitive service environment such as port operations, fostering loyalty requires not only continuous service innovation and operational efficiency but also a strategic commitment to customer-oriented problem solving. The study contributes to the growing body of literature on service loyalty in the maritime logistics sector and offers practical implications for service improvement and relationship management in port service enterprises.]]>
<![CDATA[The Influence of Green Human Resource Management on Sustainable Organizational Performance in IKAPI Member Companies ]]>
<![CDATA[Dasmadi]]>;
<![CDATA[Telly Pauline Ulviana Siwi]]>
<![CDATA[ Fundamental and Applied Management Journal Vol. 4 No. 2 (2026): June ]]>
Publisher : <![CDATA[Global Research Collaboration ]]>
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DOI: 10.66314/famj.v4i2.905
<![CDATA[This study aims to analyze the influence of Green Human Resource Management (GHRM) on Sustainable Organizational Performance in IKAPI member companies in Indonesia. The research employed a quantitative explanatory approach using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4.1 to examine the relationship between green HRM practices and organizational sustainability performance. Data were collected through questionnaires distributed to employees of IKAPI member companies selected using purposive sampling techniques. The findings revealed that Green Human Resource Management significantly and positively influences sustainable organizational performance through green recruitment, green training, green employee involvement, and environmentally oriented organizational policies. The implementation of GHRM practices contributes to improving environmental awareness, operational efficiency, employee engagement, organizational reputation, and long-term sustainability performance. The study also found that digital transformation and employee participation strengthen the effectiveness of sustainability-oriented organizational practices within publishing companies. However, several challenges remain, including limited organizational resources, inconsistent employee awareness, and the absence of structured sustainability evaluation systems. This research contributes theoretically by expanding the literature on GHRM within the publishing industry context and practically by providing recommendations for organizations to strengthen sustainability-oriented human resource management strategies. Therefore, GHRM can become an important strategic approach for improving sustainable organizational competitiveness in the publishing sector.]]>
<![CDATA[Elements Driving Profit Increase in The Primary Consumer Industry Sector ]]>
<![CDATA[Rini Tri Hastuti]]>;
<![CDATA[Anggraeni Pratama Indrianto]]>;
<![CDATA[Velinda Alvita]]>
<![CDATA[ Fundamental and Applied Management Journal Vol. 4 No. 2 (2026): June ]]>
Publisher : <![CDATA[Global Research Collaboration ]]>
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DOI: 10.66314/famj.v4i2.916
<![CDATA[For investors, understanding financial variables such as debt ratio, total asset turnover, and net profit margin can assist in investment decision-making. Investors can assess potential profit growth from published financial statements and more accurately estimate investment returns. This research serves to provide a theoretical contribution to enrich the literature on corporate finance and profit growth. Several previous studies have been conducted to examine these variables, but there are gaps in the results from one study to another. Therefore, this study attempts to re-examine the gaps found in several studies. This study aims to re-examine and obtain evidence in the form of the influence of debt ratio, total asset turnover, and net profit margin on profit growth. Companies listed on the IDX during the 2021-2023 period. Using a purposive sampling method and using data containing 118, equivalent to 53 companies. The technique in this study uses multiple regression analysis assisted by the IBM SPSS Statistics program version 30 and Microsoft Excel Workbook. The results of this study indicate that the debt ratio and total asset turnover both have no effect on profit growth and exhibit a negative relationship. Meanwhile, in this study, the net profit margin has a negative effect on profit growth. The implication of this study is that using a good debt ratio, maximizing asset utilization, and calculating the net profit margin correctly can increase profit growth in a company, thus providing a positive signal to potential investors.]]>
<![CDATA[Work Flexibility, Digital Collaboration Capability, and Agile Work Autonomy and Employee Well-Being in Ibu Kota Nusantara (IKN), Indonesia: The Mediating Role of Government Support ]]>
<![CDATA[Rizki Fajar Putranto]]>;
<![CDATA[Budi Hermana]]>;
<![CDATA[Sudaryanto]]>
<![CDATA[ Fundamental and Applied Management Journal Vol. 4 No. 2 (2026): June ]]>
Publisher : <![CDATA[Global Research Collaboration ]]>
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DOI: 10.66314/famj.v4i2.922
<![CDATA[The rapid development of digital transformation and smart-city initiatives has accelerated the adoption of New Ways of Working (NWOW), including work flexibility, digital collaboration capability, and agile work autonomy. However, evidence regarding their effects on employee well-being and the role of government support remains limited, particularly within emerging smart-city ecosystems such as Ibu Kota Nusantara (IKN), Indonesia. This study aims to examine the influence of Work Flexibility, Digital Collaboration Capability, and Agile Work Autonomy on Employee Well-Being, with Government Support serving as a mediating variable. A quantitative research approach was employed using Partial Least Squares Structural Equation Modeling (PLS-SEM). Data were collected from 400 employees working across various business sectors in IKN, including MSMEs, digital startups, logistics, retail, creative industries, and professional services. The data were analyzed using SmartPLS to assess both direct and indirect relationships among the constructs. The results indicate that Digital Collaboration Capability has a significant positive effect on Employee Well-Being, whereas Work Flexibility and Agile Work Autonomy do not directly influence Employee Well-Being. All three NWOW dimensions significantly affect Government Support, which in turn exerts a strong positive effect on Employee Well-Being. Mediation analysis shows that Government Support fully mediates the relationships between Work Flexibility and Employee Well-Being and between Agile Work Autonomy and Employee Well-Being, while partially mediating the relationship between Digital Collaboration Capability and Employee Well-Being. Government Support plays a critical role in translating NWOW practices into positive employee well-being outcomes within the evolving smart-city ecosystem of IKN. The findings extend the Job Demands–Resources Theory and Social Support Theory by highlighting institutional support as a key resource in digital work environments and provide practical implications for policymakers and organizations in designing sustainable and employee-centered work systems.]]>
<![CDATA[Financial Technology and Financial Literacy in Shaping Generation Z’s Stock Investment Intention: The Mediating Role of Risk Tolerance ]]>
<![CDATA[Chusnul Maulidina Hidayat]]>;
<![CDATA[Kurnia Indah Sumunar]]>
<![CDATA[ Fundamental and Applied Management Journal Vol. 4 No. 2 (2026): June ]]>
Publisher : <![CDATA[Global Research Collaboration ]]>
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DOI: 10.66314/famj.v4i2.311
<![CDATA[The development of digital technology has significantly transformed the financial sector, particularly through Financial Technology (FinTech) innovations that facilitate public access to investment services. This phenomenon has also encouraged the participation of the younger generation, especially Generation Z, in stock investment within the capital market. However, the ease of access to technology is not always accompanied by an adequate understanding of investment concepts and risks, making financial literacy a crucial factor. In addition, psychological aspects such as risk tolerance also play an important role in influencing individual investment decisions. This research investigates how financial technology and financial literacy has an effect on Generation Z’s intention to invest in stocks, while considering risk tolerance as a moderating factor. The study adopts a quantitative research design and collects data through a survey distributed to Generation Z participants, with the collected data then being processed using Structural Equation Modeling with the Partial Least Squares approach. The results demonstrate that financial technology, financial literacy, and risk tolerance each have a positive and statistically significant effect on Generation Z’s stock investment intention. Furthermore, risk tolerance strengthens the effect between financial technology, financial literacy, and the intention to invest in stocks. These findings imply that improving financial literacy and maximizing the utilization of financial technology can encourage greater participation of Generation Z in stock market investment. Future studies are recommended to incorporate additional variables and involve a larger and more diverse group of respondents in order to provide more comprehensive insights.]]>
<![CDATA[Driving Employee Ecological Behavior through Responsible Leadership and Green Orchestration Innovation ]]>
<![CDATA[Masyhuri]]>;
<![CDATA[Tham Lam Nguyen]]>;
<![CDATA[Qaisar Iqbal]]>
<![CDATA[ Fundamental and Applied Management Journal Vol. 4 No. 2 (2026): June ]]>
Publisher : <![CDATA[Global Research Collaboration ]]>
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DOI: 10.66314/famj.v4i2.559
<![CDATA[This study aims to investigate how responsible leadership and green orchestration innovation influence employee ecological behavior, with environmental harmonious passion acting as a mediating mechanism. Using a quantitative approach, data were collected from 360 employees of banking institutions in East Java and analyzed using structural equation modeling. The results reveal that responsible leadership does not have a direct significant effect on employee ecological behavior; however, it significantly influences environmental harmonious passion. Green orchestration innovation demonstrates a positive effect on both environmental harmonious passion and employee ecological behavior. Furthermore, environmental harmonious passion significantly mediates the relationships between responsible leadership and employee ecological behavior, as well as between green orchestration innovation and employee ecological behavior. These findings indicate that leadership and innovation strategies are most effective in promoting ecological behavior when they foster employees’ intrinsic motivation and emotional attachment to environmental values. This study contributes to the literature by highlighting the importance of psychological mechanisms in sustainability-oriented leadership and innovation, particularly within the banking sector. Practically, the findings suggest that banking institutions should prioritize people-centered leadership and integrated green innovation strategies to strengthen employees’ commitment to environmental sustainability.]]>
<![CDATA[Work Engagement and Psychological Capital as Determinants of Employee Performance: The Mediating Role of Organizational Commitment in Indonesian Retail Employees ]]>
<![CDATA[Fahmi Sulaiman]]>;
<![CDATA[Jihan Sulaiman]]>
<![CDATA[ Fundamental and Applied Management Journal Vol. 4 No. 2 (2026): June ]]>
Publisher : <![CDATA[Global Research Collaboration ]]>
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DOI: 10.66314/famj.v4i2.564
<![CDATA[This study investigates how work engagement and psychological capital relate to employee performance and whether organizational commitment explains part of these relationships in Indonesia's retail sector. The research used an explanatory quantitative approach with questionnaire data from 90 employees working in a retail company in North Sumatra, Indonesia. The data were processed with Partial Least Squares Structural Equation Modeling (PLS-SEM) through SmartPLS. The analysis shows that work engagement (β = 0.28, p = 0.004) and psychological capital (β = 0.26, p = 0.008) significantly improve employee performance. Both predictors also contribute to organizational commitment (β = 0.34 and β = 0.31), and commitment has a substantial positive relationship with performance (β = 0.40, p < 0.001). The indirect effects indicate that organizational commitment acts as a partial mediator between work engagement and employee performance (indirect effect = 0.14, p = 0.014) and between psychological capital and employee performance (indirect effect = 0.12, p = 0.021). The model accounts for 55% of organizational commitment and 62% of employee performance. Because the study uses one organization and self-assessed responses, the findings should be generalized carefully. Future studies are advised to use wider samples and multiple sources of performance data. The article contributes by combining engagement, psychological capital, commitment, and performance in one empirical framework for Indonesian retail employees.]]>
<![CDATA[Financial Behavior and Business Performance in Micro, Small, and Medium-Sized Enterprises: A Prisma-Based Review of Financial Literacy, Practices, and Capability Research ]]>
<![CDATA[Nuryamin Budi]]>;
<![CDATA[Adithia Fitra Wulandari]]>;
<![CDATA[Yuput Sustira]]>;
<![CDATA[Anggelina Mallisa]]>;
<![CDATA[Boy Stefanus]]>;
<![CDATA[Bruno Fransiskus Xaverius]]>
<![CDATA[ Fundamental and Applied Management Journal Vol. 4 No. 2 (2026): June ]]>
Publisher : <![CDATA[Global Research Collaboration ]]>
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DOI: 10.66314/famj.v4i2.567
<![CDATA[This study systematically reviews the relationship between financial behavior and business performance in micro, small, and medium-sized enterprises (MSMEs). It aims to clarify how finance-related constructs are used in MSME performance research and to integrate fragmented evidence into a clearer financial behavior framework. The review followed the PRISMA 2020 framework. Articles were retrieved from the Scopus database on 5 April 2026 using TITLE-ABS-KEY searches combining terms related to financial behavior, MSMEs, and business performance. The search identified 878 records. After screening, 96 articles met the eligibility criteria, 30 were retained as priority studies for descriptive synthesis, and 15 core articles were selected for focused conceptual analysis. The narrowing process used explicit appraisal criteria covering conceptual relevance, performance linkage, and methodological or reporting adequacy. The review shows that financial literacy is the dominant construct used to represent financial behavior in MSME studies. However, the evidence also includes financial attitude, financial management practices, financial inclusion, digital finance, risk attitude, and financial capability. The 15 core studies indicate a generally positive pattern between financial behavior and MSME performance, either directly or through mechanisms such as access to finance, financial inclusion, innovation capability, enterprise risk management, financial well-being, and digital financial capability. The findings should be interpreted as narrative and indicative rather than causal or effect-size based. The review used Scopus as the sole database and relied on a focused synthesis of 15 core studies. Future research should use multi-database designs, longitudinal models, clearer construct separation, and empirical tests that distinguish digital financial capability from general financial literacy. This review does not claim that financial literacy is unexplored. Its contribution lies in clarifying financial behavior as a managerial capability that connects financial knowledge, financial practices, financial decision-making, and digitally embedded financial capability in MSME performance research.]]>
<![CDATA[Human Capital in Private Higher Education Institutions in North Sumatra: Determinants of Lecturer Performance and Perceived Educational Quality ]]>
<![CDATA[Calen]]>;
<![CDATA[Richard Berlien]]>;
<![CDATA[Willy Cahyadi]]>;
<![CDATA[Horas Djulius]]>
<![CDATA[ Fundamental and Applied Management Journal Vol. 4 No. 2 (2026): June ]]>
Publisher : <![CDATA[Global Research Collaboration ]]>
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DOI: 10.66314/famj.v4i2.569
<![CDATA[This research investigates how human capital, professional development, institutional conditions, lecturer performance, and perceived educational quality are connected in private higher education institutions in North Sumatra, Indonesia. The study applied an explanatory quantitative approach and used questionnaire responses from 247 lecturers. The proposed direct and mediating relationships were examined with Partial Least Squares Structural Equation Modeling (PLS-SEM). Several limitations should be acknowledged, particularly the cross-sectional nature of the design and the use of lecturer self-reports to assess educational quality, both of which may create common-method bias. The findings are also tied to the setting of private universities in North Sumatra, so their applicability to other institutional contexts should be interpreted carefully. The analysis demonstrates that human capital, professional development, and institutional factors contribute significantly to lecturer performance, with human capital producing the largest effect. Lecturer performance is strongly associated with perceived educational quality (beta = 0.76). The mediation test further shows that lecturer performance partially explains the pathway from human capital to perceived educational quality. Overall, the study offers localized empirical evidence on the role of lecturer performance as an important channel through which lecturer competencies and institutional support are linked to quality perceptions in private higher education.]]>
