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Elsya Meida Arif
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INDONESIA
Jurnal Manajemen FE-UB
Published by Universitas Borobudur
ISSN : -     EISSN : 27463680     DOI : https://doi.org/10.37721/jm.v12i2
Core Subject : Science, Education,
Decision Sciences, Operations Research & Management Other
Jurnal Manajemen FE-UB is a journal published by the Faculty of Economics, Universitas Borobudur. This journal aims to publish scientific publications that focus on management-related topics: Marketing, Green Management Finance and Banking, Strategic Management, Operation Management, Human Resource Management, Knowledge Management, Management Information Systems, E-business, AI on Business, International Business, Business Ethics, Corporate Governance, Islamic Finance and Banking, Business Sustainability, and Entrepreneurship.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen
Articles 210 Documents
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Keterkaitan Kepemimpinan Dan Kompensasi Dengan Prestasi Kerja Karyawan Pada Pt. Multi Informatika Solusindo Mohammad Luqman Hakim dan Muhammad Halilintar
Jurnal Manajemen FE-UB Vol. 5 No. 1 (2017)
Publisher : Fakultas Ekonomi Universitas Borobudur

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Abstract

Supervision is a very important activity in the implementation process of employee work. Control is essentially a process of organizing activities in accordance with the requirements specified in the plan. Implementation of effective supervision will give a better impact on employee performance. Job performance is basically what employees do or do not do. The purpose of this research is to know the implementation of supervision at the Head Office of PT. Multi Informatika Solusindo, to know employee performance at Head Office of PT. Multi Informatika Solusindo, and to know the impact of implementation of supervision on employee performance at Head Office of PT. Multi Informatika Solusindo. The method used in this research is descriptive with quantitative approach. Data collection techniques used interviews, observation, questionnaires and documentation. Analysis method using regression, pearson correlation and coefficient of determination, and t test by using the help of program SPSS 13.0 for windows. The survey took 81 respondents with error rate of 10%. The results of the research based on the responses of respondents mentioned that the implementation of supervision is on good criteria, and employee performance shows good criteria. Based on the results of the analysis, it can be seen that the level of relationship between the implementation of supervision and employee performance shows both variables are strong and unidirectional. The impact of the implementation of supervision on employee performance resulted 52.3%, while the remaining 47.7% influenced by other factors. Thus, the better the supervision performed by the company, will have a good impact on employee performance at the Head Office of PT. Multi Informatika Solusindo. Keywords: Supervision, Job Performance Employees, PT. Multi Informatika Solusindo.
Pengaruh Working Capital Turnover dan Debt To Equity Ratio Terhadap Return On Assets Pada Pt.Kalbe Farma Tbk Dari Tahun 2003 – 2015 Jerrey Rusli dan Yolanda
Jurnal Manajemen FE-UB Vol. 5 No. 1 (2017)
Publisher : Fakultas Ekonomi Universitas Borobudur

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Abstract

The purpose of this study was to determine the effect Working Capital Turnover and Debt to Equity Ratio of Return on Assets. By using quota sampling method of sampling using secondary data during the period 2003 to 2015, with the help of eviews analysis tool 9, using multiple linear regression method.             The results of the study indicate where simultaneous variable Turnover Working Capital and Debt to Equity Ratio significant effect on Return on Assets. Partially show analysis1: Working Capital Turnover variable positive effect on Return on Assets. In analysis2: variable Debt to Equity Ratio negative effect on Return on Assets.
Peranan Umkm (Usaha Mikro, Kecil Dan Menengah) Terhadap Perekonomian Indonesia Sumarni Sumarni
Jurnal Manajemen FE-UB Vol. 5 No. 1 (2017)
Publisher : Fakultas Ekonomi Universitas Borobudur

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Abstract

Small and Medium Enterprises are many business activities in demand after an economic crisis that impacts on layoffs big companies. SME sector support provides opportunities employment opportunities for the unemployed in the world of government work as well as medium and large companies. The aim of this study to find out the profile of SMEs in Indonesia, employment opportunities provided on the activities of SMEs, Contribution of SMEs to GDP. In this writing using descriptive method, do the analysis only until descriptive level, ie analyzing and presenting the facts systematically so it can be easier to understand and infer. Result of this study is: viewed from the profile of SMEs, the number of SMEs the most many engaged in trading and at least move on electricity and water; Number of SME entrepreneurs both men and women whose primary education is 7,597,595 people, at most Little Diploma III, that is as many as 252,049 people, in total amount male and female entrepreneurs are 22,513,552 persons; Contribution of SMEs in absorbing labor as much as 43,911,721 people, most in trade and at least in the electric field and drinking water; Contribution of SMEs in Broto Domestic Product isRp.1.648.555.770.662, -. Keywords: SME, Profile, Donation
PENGARUH LINGKUNGAN KERJA DAN STRES KERJA TERHADAP PRODUKTIVITAS KERJA DAN BERIMPLIKASI PADA KINERJA KARYAWAN Studi (Devisi Home Service) Pada PT. Telkom Indonesia Tbk Wilayah Jakarta Timur Yoppy Mulyati Virginia dan Cicih Ratnasih
Jurnal Manajemen FE-UB Vol. 5 No. 2 (2017)
Publisher : Fakultas Ekonomi Universitas Borobudur

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Abstract

This study aims to determine the extent to which the influence of Working Environment And Job Stress on Work Productivity Has Implications On Employee Performance PT. Telkom Indonesia Tbk East Jakarta Region. The data used in this study in the form of primary data collected from respondents' answers based on questionnaires given, ie as many as 30 people. Data processing method using path analysis method (Path Analysis) with the help of SPSS version 22.0. The statistical test used the significance test of individual parameters (t test) and simultaneous significance test (Test F).          The results showed that simultaneously the work environment variables, job stress and work productivity have a significant effect on employee performance. Partially shows that the analysis of 1: work environment variables significantly affect employee performance, while analysis 2: work stress variable significantly influence employee performance and on analysis 3: work productivity variables significantly affect employee performance. Keywords : Work Environment, Job Stress, Work Productivity, Employee Performance
PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH DAN DAMPAKNYA TERHADAP LOYALITAS NASABAH TABUNGAN TANDA 360 BANK OCBC NISP CABANG HARCO MANGGA DUA Emiliawati Muslimah dan Wahyu Murti
Jurnal Manajemen FE-UB Vol. 5 No. 2 (2017)
Publisher : Fakultas Ekonomi Universitas Borobudur

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Abstract

Customer satisfaction is a top priority in this study because of the sharper rate among banking company in Indonesia. The main thing for the company to survive, compete and dominate the market, the quality of product and service quality should be improved. Banking must pay attention to things that are important to customers. That customers are satisfied and do not switch to the other banks. The study aims to determine the effect of product quality, service quality and customer satisfaction as well as its impact on customer loyalty Bank OCBC NISP Branch Harco Mangga Dua.The data used in this study are primary data collected from questionnaires that have been distributed and filled out by customers. Data processing method using path analysis (path analysis) with the aid of an analysis tool SPSS Version 20.0.Results showed simultaneous variable product quality, service quality and customer satisfaction and significant positive effect on customer loyalty. Partially indicates that there is a positive and significant effect on the quality of products to customer satisfaction. There is a positive and significant influence between service quality on customer satisfaction. There is a positive and significant influence between product quality on customer loyalty. There is a positive and significant influence between service quality on customer loyalty. Keywords : Product Quality, Service Quality, Customer Satisfaction and     Customer Loyalty
PENGARUH INSENTIF, PELATIHAN DAN KEMAMPUAN KERJA TERHADAP PRESTASI KERJA KARYAWAN PT. OPTIK TUNGGAL SEMPURNA Firla Oktafiani dan Yolanda
Jurnal Manajemen FE-UB Vol. 5 No. 2 (2017)
Publisher : Fakultas Ekonomi Universitas Borobudur

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Abstract

Efforts to improve the quality of human resources, especially human resources company needs to be done well, directed, and planned, so that companies can compete in a healthy manner with other companies, given the future competition between companies will be more stringent. HR that can compete with competitors or with business partners is only companies that have quality human resources. The purpose of the study was to determine the effect of incentives and work ability, on employee performance of PT. optik Tunggal Sempurna.This study used survey method using primary data obtained from questionnaire. The sample in this research is 50 employees. Samples were taken by accidentally sampling technique ie sampling technique when all members of population used as sample. Data analysis technique using Path Analysis. The results showed that the correlation coefficient obtained positive value that reflects that the incentive and work ability have a positive relationship with achievement, so the higher the ability of work and incentives, the higher the achievement of employees. From the results obtained also known coefficient of determination that reflects how big the contribution of free variables (motivation and leadership patterns) to the dependent variable (performance), ie 0.905 or 90.5%, it means incentives and work ability affect the achievement of 90.5% Of 9.5% influenced by other factors that are not in carefully. 1. There is influence of incentive and work ability influence to employee performance of PT. Optik Tunggal Sempurna simultaneously. 2. There is influence of incentive affect on employee work performance of PT. Perfect Single Optics partially. 3. There is influence of work ability influence to employee performance of PT. Optik Tunggal Sempurna partially. Keywords: incentives, training, and ability, employee achievement.
PENGARUH HARGA DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN IMPLIKASINYA TERHADAP LOYALITAS PELANGGAN PADA PT.MNC SKY VISION.TBK JAKARTA Ganjar dan Muhammad Halilintar
Jurnal Manajemen FE-UB Vol. 5 No. 2 (2017)
Publisher : Fakultas Ekonomi Universitas Borobudur

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Abstract

The data used in this study are primary data collected through questionnaires and other literature studies. The population in this research is PT.MNC Sky Vision.Tbk customers. Jakarta with a sample of 100 respondents. The data analysis technique used in this research includes validity test, reliability test, classical assumption test, sub structure test I and Sub Structure 2, and path analysis (path analisys), to test and proves the research hypothesis.The results showed that Price and Service Quality Affects Customer Satisfaction. Price has direct effect to Customer Loyalty. Quality of Service directly affects Customer Loyalty. Price and Service Quality affects Customer Loyalty through Customer Satisfaction. Keywords: Price, Service Quality, Customer Satisfaction, Customer Loyalty
PENGARUH HARGA JUAL, BIAYA PROMOSI DAN BIAYA DISTRIBUSI TERHADAP VOLUME PENJUALAN PT. SINDOKANOMAN TEKNIK INDONESIA Amin Nurfuji Faozaan dan Bambang Bernanthos
Jurnal Manajemen FE-UB Vol. 5 No. 2 (2017)
Publisher : Fakultas Ekonomi Universitas Borobudur

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Abstract

Based on the data of material sales / goods in PT. Sindokanoman Teknik Indonesia in 2010 to 2016 there is an increase and there is a decrease. In 2010 the volume of penjulan of Rp 1,689,500, in 2011 rose by 6.42% by Rp 1.798.000.000 in 2012 rose 8.62% amounting to Rp 1,953,000,000, in year 2013 increased by 21.25% to Rp 2,368,000,000, from 2010 until 2013 always increased. Significant increase occurred from 2012 to 2013 at 21.25%. However, in the following years there will be a decline until the end of 2016. That is 2014 sales volume of 1.968 million decreased 16.89%, in 2015 amounted to 1.792 million decreased 8.94%, and last year 2016 amounting to Rp 1,488,000,000, down 16.96%.          Based on the results of tests and analysts that the authors do by using SPSS 23 can be concludedthat analysis of selling price, cost of promotion and distribution costswhadapa sales volume onPT. Sindokanoman Teknik Indonesiadapatdikatakanberhasil for the year 2010 to 2013.Akan but there is a problem that happened is the decrease in sales volume from 2014 to 2016, this decline occurs because there are other factors beyond the variable that the author conveyed. Keywords: Price, Promotion, Distribution and Sales
PENGARUH HARGA DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN DAMPAKNYA PADA LOYALITAS PELANGGAN USAHA KECIL MENENGAH MONSTER SHAKER CAFE Taufik Kamaru dan Arni Kurniati
Jurnal Manajemen FE-UB Vol. 5 No. 2 (2017)
Publisher : Fakultas Ekonomi Universitas Borobudur

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Abstract

Customer loyalty is a top priority in this research because of the increasingly sharp competition among the culinary business in Indonesia. The main thing for companies to survive, compete and dominate the market then the price should be appropriate and the quality of service should be improved. The culinary business should pay attention to the things that are considered important by the customer. In order for customers to be satisfied and not to switch to other similar companies. So this study aims to determine the effect of price and quality of service to customer satisfaction impact on customer loyalty Small Medium Enterprises Monster Shaker Cafe.          The data used in this study is primary data collected from questionnaires using Likert Scale 1-5 as much as 95 respondents with random sampling technique that has been disseminated and filled by the customer. Data processing method using path analysis method (Path Analysis) with the help of SPSS Version 23 analysis tool.The results showed simultaneously variable price, service quality and customer satisfaction have a positive and significant impact on customer loyalty. Partially indicate that there are positive and significant influence between price to customer satisfaction. There is a positive and significant influence between service quality to customer satisfaction. There is a positive and significant influence between price and customer loyalty. There is a positive and significant influence between the quality of service to customer loyalty.          There is a positive and significant influence between customer satisfaction with customer loyalty. Price indirectly affects customer loyalty through customer satisfaction. Quality of service indirectly affect customer loyalty through customer satisfaction. Keywords: Price Influence, Service Quality, Customer Satisfaction, and Customer Loyalty
PENGARUH KUALITAS PRODUK DAN HARGA PRODUK TERHADAP KEPUASAN PELANGGAN IMPLIKASI PADA LOYALITAS PELANGGAN PENGGUNA ANDROID SAMSUNG DI MALL KALIBATA Nursukmana Triwahyudi dan Sumarni
Jurnal Manajemen FE-UB Vol. 5 No. 2 (2017)
Publisher : Fakultas Ekonomi Universitas Borobudur

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Abstract

The data used in this study is the primary data obtained from the results of questionnaires and interviews on Samsung Android users in Mall Kalibata. The method of data processing using path analysis method with the help of SPSS analysis 22.The results showed that method I: Directly variable Product Quality and Product Price significantly influence Customer Satisfaction. Method II: Directly variable of Product Price, Product Quality, and Customer Satisfaction have a significant effect on Customer Loyalty. Indirectly Product Quality and Product Price influence on Customer Loyalty through Customer Satisfaction variable. Keywords: Product Quality, Product Price, Customer Satisfaction, Customer loyalty

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