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Departemen Administrasi Bisnis, Fakultas Ilmu Sosial & Ilmu Politik, Universitas Diponegoro, Jl. Prof. H. Soedarto, S.H. Tembalang, Semarang, Jawa Tengah, Indonesia
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Jurnal Ilmu Administrasi Bisnis
Published by Universitas Diponegoro
ISSN : -     EISSN : 27461297     DOI : 10.14710/jiab
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Ilmu Administrasi Bisnis diterbitkan oleh Jurusan Ilmu Administrasi Bisnis Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro.
Arjuna Subject : -
Articles 1,510 Documents
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PENGARUH STRES KERJA DAN GAYA KEPEMIMPINAN TRANSFORMASIONAL TERHADAP TURNOVER INTENTION KARAYAWAN PT.KREASI EDULAB INDONESIA Lubis, Fauzan Dwi Putra; Rodhiyah, Rodhiyah
Jurnal Ilmu Administrasi Bisnis Volume 6, Nomor 2, Tahun 2017
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (310.445 KB)

Abstract

The high turnover rate is a major problem in the company. The factor of turnover intention are work stres and leadership style. Prupose of this research are is know how much the influence of Job Stres and Transformational Leadership Style on Turnover Intention PT. Kreasi Edulab Indonesia employees. type of research is explanatory with a population of 129, the sample of respondents are permanent and contract employees as many as 57 people. Using stratified random sampling technique. Analysis using correlation coefficient, determination coefficient, simple linear regression, multiple linear regression, t test, F test and classical assumption with SPSS. Results and discussion, the majority of work stres levels is low but there is still a high work stres due to lack of pay and rewards, transformational leadership style is suitable but there are respondents were not suitable because of the lack of attention and turnover intention in the company's is high. Correlation of job stres is 0.324 and have weak cohesion. The regression equation for the stres work is Y = 8.923+0,497X1 and determination coefficient of 10.5%. t test is t count 2,540 > t table 2,004. There is a positive and significant influence between Work Stres on Turnover Intention partially. Correlation for Transformational Leadership Style is 0,243 and have a weak cohesion. T test is 1,861 t count < t table 2,004. There was no relationship between Transformational Leadership Style on Turnover Intention partially. Conclusions and suggestions, a multiple regression equation Y = 7.282 + 0,414X1 +0,145X2 and the coefficient of determination variables is 11.4%. t test for variables simultaneously are 3.458 F count > F table 3,17 and free of classical assumptions. there were positive and significant relationship between both independent variables on turnover intention. Suggestions for the company are prioritizing the rights of employees, socialization of reward and punishment policies and better communications to the employees.
PENGARUH ATRIBUT PRODUK DAN IKLAN TERHADAP KEPUTUSAN PEMBELIAN SEPEDA MOTOR YAMAHA JUPITER SERIES PADA DEALER YAMAHA AGUNG MOTOR SEMARANG Setiawan Setiawan; Agus Hermani; Sri Suryoko
Jurnal Ilmu Administrasi Bisnis Vol 1, No 2 (2012)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (96.121 KB) | DOI: 10.14710/jiab.2012.862

Abstract

Product Attributes and Advertisement are the factors that influence Purchasing Decisions. An attribute of the product is advantage  offered the product motorcycle  Yamaha Jupiter Series characteristic Attribute  Products that are superior and are characteristic of these products than the product of another. Attribute this product then informed to consumers largely through advertising. By the presence of an attribute the product which is good and activities of advertising done continuous it is hoped to create high level of the decision of the purchase. Creation of Product Attributes and a good Advertisement will have an impact on sales, because consumers assume better buy Yamaha Jupiter Series on dealer Yamaha Agung Motor Semarang because it has more value than any other. This research would like to solve many problems, that is how much the Product Attributes  influencing to the Purchasing decision, how much the advertisement influence to the purchasing Decisions, and how much the Product Attributes  and Advertisement influencing to the consumer Purchasing Decisions. This research is an explanatory research. The data collected by questionnaire to 94 respondens of Yamaha Agung Motor Semarang dealer’s customers. The data analized used validity test, reliability test, simple linier regretion, multiple linier regretion, determination coefficient, t-test and F test. From the result by SPSS analisis can be include that : there is a positive and significant influences between the Product Attributes to the Purchasing Decisions,  There is a positive and significant influences between the Advertisement to the Purchasing Decisions. There is a positive and significant influences between the Product Attribute and Advertisement to the Purchasing Decision. Product Attributes (X1) and Advertisement (X2) contributed for 67,9% for the Purchasing Decisions and 32,1% influenced by the others factors. Company need to improve Product Attributes and Advertisement to face competition that continues to increase.
PENGARUH PERSEPSI KEMUDAHAN PENGGUNAAN DAN PERSEPSI KEAMANAN TERHADAP KEPUTUSAN PENGGUNAAN OVO PT VISIONET DATA INTERNASIONAL (STUDI PADA PENGGUNA OVO DI KOTA SURAKARTA) Ahmad Iliyin; Widiartanto Widiartanto
Jurnal Ilmu Administrasi Bisnis Vol 9, No 1 (2020)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (650.354 KB) | DOI: 10.14710/jiab.2020.26225

Abstract

Increasing competition for e-money, one payment service that is growing rapidly is OVO, an online payment service providers based application. The amount of OVO users has been decreased although target achievement increased in its realization but in the percentage of changes there has been a sharp decline.  The type of research using explanatory research with data collecting technics by interview and data collection tools used offline and online questionnaires. The methods of this study is purposive sampling with a sample of 100 respondents. Data analysis technique in this study using validity test, reliability test, simple linear regression, multiple linear regression, t-test, and  F- test with SPSS 25.0. The result of research indicate that variable perceived ease of use is positive effect of decision to use OVO in Surakarta city. Variable Peceived security is positive effect of decision to use OVO in Surakarta city. Variable preceived ease of use and variable preceived security significantly is positive effect of decision to use OVO in Surakarta city. Based on the results of the study, the researcher suggested that Visionet data internasional company can assure its users of user data in OVO application that it has secured its confidentiality, so that users do not worry about excessive amounts, and supports OVO providing education for use using OVO interest in decisions using OVO.
PENGARUH DAYA TARIK IKLAN, EFEK KOMUNITAS, DAN BRAND ACTIVATION TERHADAP BRAND AWARENESS SIMCARD GSM PRA BAYAR IM3 (Studi Kasus Pada Mahasiswa Program Sarjana FISIP Undip Semarang) Sukabhakti, Balantazara Bisma Yohannes; Widiartanto, Widiartanto; Dewi, Reni Shinta
Jurnal Ilmu Administrasi Bisnis Volume 4, Nomor 3, Tahun 2015
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (172.634 KB)

Abstract

The number of competitors and the competition is so tight, making the company wants consumers to remember and awaken their brand presence. The attractiveness of advertising, community effects, and brand activation are all factors that can affect brand awareness. This type of research is explanatory research. The sampling technique including nonprobability sampling is purposive sampling. The sample in this study amounted to 100 respondents who are students of S1 FISIP Diponegoro University of Semarang. In the analysis used qualitative analysis and quantitative test with SPSS 16.0. Based on analysis, community effects, and brand activation has an influence to brand awareness. Brand activation variables have the most influence is 41.4%. Meanwhile, the attractiveness of advertising and community effect has the effect of 37.4% and 14.7% to brand awareness. Simultaneously, the attractiveness of advertising, community effects, and brand activation effect on brand awareness with F count> F table (44.742> 2,70). In conclusion, the attractiveness of advertising, community effects, and brand activation effect on brand awareness. Based on these results, IM3 should focus on marketing activities such as advertising and brand activation as well as improving the effects of the community on an ongoing basis in order to brand awareness IM3 be top of mind.
PENGARUH PRODUK WISATA DAN ELECTRONIC WORD OF MOUTH TERHADAP KEPUTUSAN BERKUNJUNG (Studi pada Pengunjung Objek Wisata Pantai Bondo Jepara) Ardiyanto, Nidienna Singgih; Nugraha, Hari Susanta
Jurnal Ilmu Administrasi Bisnis Vol 7, No 1 (2018): Jurnal Ilmu Administrasi Bisnis
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

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Abstract

The province of Central Java has a good potential to be developed into tourism areas. One of the tourism object that is developing, namely Bondo Beach in Jepara which has unique tourism potential. But the number of visitors from 2014 to 2016 quite fluctuating, as known in 2014 and 2015 there was an increase in the number of visitors but in 2016 there was a decrease in number of visitors. This study aims to determine the influence of Tourism Products, and Electronic Word of Mouth to Visiting Decision in Bondo Beach Attractions. This type of research is explanatory research. The sample used is 100 respondents. The sampling techniques are accidental and purposive sampling.T he respondent is a Visitor Bondo Beach Attractions who have been visiting the Bondo Beach. The technique analysis are validity and reliability test, correlation coefficient, coefficient of determination, simple linear regression, multiple linear regression, and test of significance (t-test and F) and SPSS. Based on the results of the analysis is known that the variable Tourism Product contributes influence on Visiting Decision by 36%. Variable Electronic Word of Mouth contributes influence to the Visiting Decision of 45.1%. While simultaneously, The Tourism Product and Electronic Word of Mouth contributes to the influence on Visiting Decision by 53%. This means that the better of Tourism Product and Electronic Word of Mouth the higher the Visiting Decision in Bondo Beach Attractions. Based on that, the researcher suggested that the management of Bondo Beach Objects can pay more attention to the existing tourism products, and improve the toilet feasibility facility, signpost directions so as to facilitate visitors and more active in offering facilities in Bondo Beach information to visitors, so as to increase tourist visit at Bondo Beach.
ANALISIS PENGARUH TINGKAT SUKU BUNGA (SBI), NILAI TUKAR (KURS) RUPIAH, INFLASI, DAN INDEKS BURSA INTERNASIONAL TERHADAP IHSG (STUDI PADA IHSG DI BEI PERIODE 2008-2012) Ria Astuti; Apriatni Endang Prihatini; Hari Susanta
Jurnal Ilmu Administrasi Bisnis Vol 2, No 4 (2013)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (338.442 KB) | DOI: 10.14710/jiab.2013.3627

Abstract

This study aimed to test the influence of Interest Rate (SBI), Exchange Rate of Rupiah, Inflation, and International Exchange Index (Nikkei 225 Index and Hang Seng Index) on Composite Stock Price Index in The Period 2008-2012. Analytical techniques used were linear regression, while hypothesis test used t - test and F - test with significance level of 5%. The classical assumptions test used in this study include normality, multicollinearity, heteroscedasticity and autocorrelation test. The research prove that Interest Rate (SBI) and Exchange Rate of Rupiah had a negative effect and significant to Composite Stock Price Index, Inflation had a negative effect and not significant to Composite Stock Price Index Meanwhile, Nikkei 225 Index and Hang Seng Index had a positive and significant effect to Composite Stock Price Index.
Pengaruh Lingkungan Kerja, Kepemimpinan, dan Motivasi Terhadap Kinerja Karyawan PT. Kereta Api Indonesia (PERSERO) DAOP IV Semarang (Studi Pada PT.Kereta Api Indonesia Wilayah Kota Semarang) Dwi Rachma Apriani; Wahyu Hidayat
Jurnal Ilmu Administrasi Bisnis Vol 5, No 4 (2016)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (519.964 KB) | DOI: 10.14710/jiab.2016.13375

Abstract

The research was distributed by growing companies in Indonesia good manufacturing company or company engaged in the service, one of these transport services. The growing demand for air transportation services in Indonesia. Along with the increased demand, human resources has a large role in determining the success of a service company. Thus required human resources that have a good performance so that it is able to serve the consumer well. The purpose of doing research is to know the influence of work environment, leadership and motivation against the performance of the employees of this company.The population in this study are all employees of the Division of finance, human resources and the public as much as 40 respondents with the sampling technique used is a non probability samples. The analysis of the data used in this study is using SPSS program 23.0, where previously conducted a test of the validity, reliability, correlation coefficient, coefficient of determination, simple and multiple regression analysis, and test of significance (t-test and F-test) in advance. The results of this study indicate that the work environment, leadership, and motivation as well as simultaneous partially affect the performance of the employees.Motivational variables give greater influence on performance of employees compared with environment variables and variable labor leadership. The suggestions can be submitted is for this company pay more attention to the comfort of employees in doing work, such as the layout of the workspace, more fast and right decisions and openness between superiors and subordinates, and rewards in the form of praise for employee achievement.
PENGARUH ELECTRONIC WORD OF MOUTH DAN PERCEIVED RISK TERHADAP KEPUTUSAN PEMBELIAN PADA KONSUMEN TOKOPEDIA Ramadhani, Ritma; Prihatini, Apriatni Endang
Jurnal Ilmu Administrasi Bisnis Vol 8, No 1 (2019): Jurnal Ilmu Administrasi Bisnis
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

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Abstract

The purpose of this study is to determine the effect of electronic word of mouth (e-WOM) and perceived risk to the purchasing decision at Tokopedia. This type of research is explanatory research. Sampling technique using nonprobability with purposive technique. The number of samples taken as many as 100 respondents, which are the consumer of Tokopedia. In this study assisted by IBM SPSS 21.0 system. The results showed that electronic word of mouth (e-WOM) influences the purchasing decision by contributing 24.4% while the rest is influenced by factors other than e-WOM. Perceived risk influences the purchasing decision by contributing 26.8% while the rest is influenced by factors other than perceived risk. Meanwhile, simultaneously electronic word of mouth (e-WOM) and perceived risk influence to purchasing decision by donating 33.3% while the rest influenced by factors other than electronic word of mouth (e-WOM) and perceived risk. Based on the calculation of Test F shows that there is a significant influence between electronic word of mouth (e-WOM) and perceived risk to the purchasing decision. This means the better electronic word of mouth (e-WOM) and perceived risk, the higher the purchasing decision at Tokopedia. Suggestions in this research is Tokopedia must encourage its consumers to write a more complete and clear review by providing reward points and also for Tokopedia to improve its services and provide education about the transaction mechanism so that consumers have a good risk perception towards Tokopedia.
INFLUENCE OF CUSTOMER SERVICE AND VALUE TO CUSTOMER SATISFACTION PDAM TIRTA MOEDAL SEMARANG Tambunan, Linggom; Waluyo, Handoyo Djoko; Nurseto, Sendhang
Jurnal Ilmu Administrasi Bisnis Volume 4, Nomor 1, Tahun 2015
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

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Abstract

Pdam Tirta Moedal semarang is a local drinking water companies that move in the fields clean water sales. As a company supplier of clean water, in addition to the local revenue, the supply of water taps Tirta Moedal Semarang also aims to meet the needs of the community will clean water, used for household needs, office,  building government building, the school, places of worship and other business purposes. Research aims to understand the value of the influence of customer service and customer satisfaction PDAM Tirta Moedal Semarang. Type research that is used is namely eksplanatory research to the population of active customers PDAM Tirta Moedal Semarang. Sample the ones involved are as many as 100 people the sample collection by applying a technique uses the method purposive (engineering the determination of the sampling method of sample) done with certain consideration. Engineering data collection in the research by using interviews and questionnaires. The results of research we can conclude that partial evaluation for such variables here influential significantly to customer satisfaction. The service for satisfaction pelaanggan where t count as much as 8,817 > t table (1,9845). The value of customer customer satisfaction where the value of t count 5,126 > t table (1,9845). Simultaneously all the variables influential significantly to customer satisfaction with the results of the count ( 40,119 ) > f table ( 3,089 ). Advice that can be given in research this is a company need to increase service quality in terms of technical and non company technical, so that the customers that appears good will and the customer will be satisfied.
Pengaruh Layanan Transaksi dan Layanan Sebelum Pembelian Terhadap Keputusan Pembelian Melalui Pengalaman Navigasi Website Sebagai Variabel Intervening (Studi kasus pada Mahasiswa FISIP Undip Pengakses Website Bukalapak.com) Zarkasi, Ilham Azmi; Widayanto, Widayanto
Jurnal Ilmu Administrasi Bisnis Volume 6, Nomor 3, Tahun 2017
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (115.561 KB)

Abstract

ABSTRACTInternet users in Indonesia are growing every year. Along with the development of the Internet, the development of online shopping activities also evolved over time shifted some direct transaction activities. Increasing Internet users, has attracted various business ventures. With internet entrepreneurs can market the products offered indefinitely space and time. One of the online buying and selling websites is bukalapak.com which offers a wide range of daily necessities products to luxury items.This type of research is explanatory research, with a population of 100 respondents who have visited and made a purchase on the website bukalapak.com. Sampling in this study using non-probability sampling. The sampling technique uses Purposive sampling. Data were collected through questionnaires. Data analysis methods used using Partial Least Square (PLS) analysis, Mediation / Intervening Testing using Variance Accounted For (VAF) and Fit Model Indicators (Model of Indices) using WarpPLS 5.0.Based on the results of calculation analysis WarpPLS can be explained that the results of direct impact test on this research model shows the results of positive and significant influence. The result of indirect effect test on the model also shows the result of positive and significant influence. The effect of the website navigation experience as the mediating variable in the model is full mediation.Based on this, the researcher suggested to add and maximize the Operational System, Product Diversity, Placement of Menu Choices, and add variety of products offered by

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