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Jurnal Ilmu Administrasi Bisnis

jiab
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Published by Universitas Diponegoro

ISSN : - EISSN : 27461297 DOI : 10.14710/jiab

Core Subject : Economy,

Economics, Econometrics & Finance

Jurnal Ilmu Administrasi Bisnis diterbitkan oleh Jurusan Ilmu Administrasi Bisnis Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro.

Arjuna Subject : -

Articles 1,510 Documents

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Pengaruh Motivasi Kerja, Gaya Kepemimpinan, dan Budaya Organisasi Terhadap Kepuasan Kerja Karyawan (Studi pada PT. Bank Rakyat Indonesia (Persero),Tbk Kantor Wilayah Semarang) Diantari Indah Widiatmayanti; Saryadi Saryadi; Sendhang Nurseto
Jurnal Ilmu Administrasi Bisnis Vol 4, No 1 (2015)
Publisher : Universitas Diponegoro

AbstractThis study aims to determinate themselves the extend of the influence of work motivation, leadership style, and organizational culture to employee job satisfaction in Regional Office of PT Bank Rakyat Indonesia (Persero),Tbk Semarang. This type of research is explanotary research, that explain realationship between research variables. With a sample of this study were 57 respondents as appointed in the Slovin formula. This study uses quantitative analysis techniques using validity, rebilitas, simple linear regression, multiple linear regression.Result of calculation of the coefficient of determinations is 0,347. This suggest that the work motivation, leadership style, and organizational culture able to explain the variables performance of 34,70 percent. While 65,30 percent is influence with another variables that are not observed. Based on the result of the data analysis it can be conclude that influence of work motivation, leadership style, and organizational culture to job satisfaction employee of regional office of PT Bank Rakyat Indonesia (Persero),Tbk Semarang has a low level of closeness. This means that the higher work motivation, leadership style, and organizational culture will resulted the higher job satisfaction.

Faktor-Faktor Yang Mengembangkan Kreasi Produk pada Ina Priyono The Muslim Wear Devvy Listiyani Putri; Hari Susanta Nugraha
Jurnal Ilmu Administrasi Bisnis Vol 6, No 3 (2017)
Publisher : Universitas Diponegoro

This research was to identify and describe the factors to develop of product creation in Ina Priyono The Muslim Wear. This research is a qualitative descriptive study by collecting data through interview and document study. Informants were collected is owner, supplier, consumen, and some employees. In this study, researcher used the factor creative person, creative task, organizational context, environment and product innovation. The results obtained is creative person in Ina Priyono The Muslim Wear still not optimal. It is known through research that show the factor to develop the product creation that is an motivation has been good, but to talent and competence still weak.. The advices given by the researcher is about to improve competence by providing specific training on a legular basis. Creative task still not optimal too, seen from work and enterpreunership are bad, although the leadership is done well. The advices given is company need to develop job description more clearly and need to take into account market orientation. Organizational context still not optimal. This is known from the bad performance of the company. The advices given by the researcher is about to repaired corporate structure, because this affects the company’s performance in producing innovation products. Environment not optimal, seen from companies are less sensitive in response to competition. The advices given is company need to respond positively of competition, as competition has an effect. Product innovation still not optimal., it is known from less of waste utilization. The advices given by the researcer is about to professional handling within waste utilization.

PENGARUH KEPEMIMPINAN DAN IKLIM ORGANISASI TERHADAP KINERJA KARYAWAN PT. TELKOM INDONESIA SEMARANG Nicko Achmad Pradityo; Rodhiyah Rodhiyah; Saryadi Saryadi
Jurnal Ilmu Administrasi Bisnis Vol 1, No 1 (2013)
Publisher : Universitas Diponegoro

The research was conducted to determine the influence of leadership and organizational climate for the employee’s performance in PT Telkom Indonesia Tbk Semarang. This type of research is explanatory with the techniques of data collection through questionnaire. The sampling technique used proportional random sampling, the sample of 103 peoples who are the employee PT Telkom Indonesia Tbk Semarang. The method of analysis used in this study is Quantitative data analysis. The results of this study indicate that leadership have a positive and significant impact on employee performance in the amount of 37%.. Organizational climate is also positive and significant influence on employee performance . in the amount of 47,4%%. Leadership and organizational climate and significant positive effect on employee performance and organizational climate value significant positive effect on employee performance in the amount of 74,8%. The conclusion of this study is leadership, organizational climate on PT Telkom Indonesia Tbk Semarang is good. The test results showed that with the SPSS leadership and organizational climate have a significant impact on employee performance either simultaneously or partially.

PENGARUH KUALITAS PELAYANAN, HARGA, DAN CITRA PERUSAHAAN TERHADAP KEPUTUSAN PENGGUNAAN JASA PT POS INDONESIA (PERSERO) KANTOR POS SEMARANG Retno Candra Wahyuni; Handoyo Djoko Waloejo
Jurnal Ilmu Administrasi Bisnis Vol 9, No 1 (2020)
Publisher : Universitas Diponegoro

Along with outgrowth the times that demands compliance the needs and needs of service users for package delivery, PT Pos Indonesia (Persero) KantorPos Semarang needs to do a marketing strategy, namely by improving the quality services offered by the company, pricing according to the services offered by the company, and the corporate image which will make service users make service usage decision. This study aims to determine the effect of service quality, price, and corporate image on service usage decision of PT Pos Indonesia (Persero) KantorPos Semarang. This type of research is explanatory. The sampling technique uses nonprobability sampling technique with the type of sampling used are incidental sampling and purposive sampling. The number of samples taken is 100 respondents who have made service usage decision of PT Pos Indonesia (Persero) KantorPos Semarang. This research in testing using statistics with the help of IBM SPSS version 21.0 system. The results showed that service quality has a significant effect on service usage decision by contributing 42.9%, price has a significant effect on service usage decision by contributing 36.6%, and corporate image has a significant effect on service usage decision by contributing 47,4%. While the rest is influenced by other factors besides service quality, price, and corporate image. Based on the calculation of the F Test shows that service quality, price, and corporate image significant influence on service usage decision.

PENGARUH KUALITAS PRODUK, HARGA DAN PROMOSI TERHADAP KEPUTUSAN PEMBELIAN SEPEDA MOTOR HONDA VARIO 125 FI ( Studi Kasus Pada Pengguna Honda Vario 125 FI Di Kec. Juwana ) Fevri Setya Nugroho; Handoyo Djoko Waluyo; Sari Listyorini
Jurnal Ilmu Administrasi Bisnis Vol 4, No 4 (2015)
Publisher : Universitas Diponegoro

This study aimed to determine the effect of product quality, price, and promotion of the product purchase decisions. Researchers conducted a study on the sale of Motorcycle Honda Vario 125 FI in Juwana Subdistrict.This research was conducted with survey methods (interviews and questionnaires) to 50 ( Fifty) of the respondents, the sampling selection technique using purposive sampling. The data obtained were analyzed quantitatively by using tools such as cross-table analysis, validity, reliability, simple linear regression, multiple linear regression, coefficient of determination and testing with T test and test F. The independent variable is the quality of the product, price and promotion, while the dependent variable is the purchase decision.The results showed no effect of product quality on purchasing decisions by 46.7%. The effect of price to quality is 61.7% of purchase decisions and influence on purchasing decisions promotion 59.9%. Taken together the quality of the product, price and promotion has the effect of 72.4%, which means that consumer perceptions of product, price and promisi proportional or positive, which if consumers assess the quality of the product, price, promotion of good will increase the sales of this product.Suggestions for the company is to continue to maintain the quality of products by regularly monitoring the quality of the basic ingredients of products, giving a discount on the purchase of products and continues to promote the increase of the personal selling product knowledge in order to provide solutions

Pengaruh Komitmen Organisasi dan Komunikasi Interpersonal terhadap Kinerja Karyawan dengan OCB Sebagai Variabel Intervening ( Studi Kasus pada Karyawan Plant Produksi PT Asia Pacific Fibers,Tbk Kendal) Aldila Widya Pusparani; Sudharto Prawata Hadi
Jurnal Ilmu Administrasi Bisnis Vol 7, No 3 (2018)
Publisher : Universitas Diponegoro

The performance of employees in production department PT Asia Pacific Fibers,Tbk still shows fluctuative numbers and many employees still get C score on their performance. This study aims to determine the effect of organizational commitment and interpersonal communication on the performance of employees with Organizational Citizenship Behavior (OCB) as an intervening variable in the employees of PT Asia Pacific Fibers Production Plant, Tbk Kendal. This type of research is explanatory research. The sample used is 92 respondents. The sampling technique used is random sampling with type of sample is proportional sampling. The data collection techniques used were questionnaires and literature study. Data analysis techniques are correlation test, coefficient of determination, simple linear regression test, multiple linear regression test, t and f significance test, path analysis and test of mediation effect of sobel with the help of program SPPS (Statistical Product and Service Solutions) version 23.0. Based on the analysis, it can be concluded that organizational commitment has a significant effect on employee’s performance and OCB, interpersonal communication has significant effect on performance and OCB, OCB has a significant effect on employee’s performance, and OCB is a mediating factor between organizational commitment and performance, but not a mediating factor between interpersonal communication and employee’s performance.The company sould be improve the factors that can increase organization’s commitment, interpersonal communication and organizational citizenship behaviour, such as improving the welfare of employees, make an open interpersonal communication, and to increase OCB, the employees must increase their self awareness.

ANALISIS KINERJA CV. FABAMUS FAMILI UTAMA SEMARANG DENGAN BALANCED SCORECARD Nilla Mega Permata; Hari Susanta Nugraha; Sendhang Nurseto
Jurnal Ilmu Administrasi Bisnis Vol 3, No 1 (2014)
Publisher : Universitas Diponegoro

A method of measuring the performance of the company to assist in knowing the health condition of the company itself. The study was conducted on the CV. Fabamus First Family with Balanced Scorecard approach to measuring through four perspectives: financial perspective, customer perspective, internal business process perspective and learning and growth perspectives. In the financial aspects of performance measurement with a weight of 70%, 10% customer perspective, internal business process perspective 10% as well as learning and growth perspective 10%. Key Performance Indicators on the financial perspective in the form of profitability, activity, liquidity and the respective weights of 35%, 17.5% and 17.5%. Customer perspective with the customer retention KPI weighting of 4.5% and 5.5% customer satisfaction. Internal business process perspective of service quality KPI 5.5% and 4.5% integration of business processes. Learning and growth perspective with employee training KPI 4% and 6% employee satisfaction.The results obtained, healthcare companies in 2009 to 2010 the average in good condition but the scale balanced scorecard measurement expressed overall performance is still not good. Advice can be given the need for improvements in internal business process perspective and learning and growth perspectives.

PENGARUH EKUITAS MEREK DAN PROMOSI TERHADAP KEPUTUSAN PEMBELIAN SEPEDA MOTOR MATIC HONDA VARIO Siti Muniah; Apriatni EP; Sendhang Nurseto
Jurnal Ilmu Administrasi Bisnis Vol 5, No 4 (2016)
Publisher : Universitas Diponegoro

CV. Cendana Motor Sukorejo is one of the official Honda dealer in Sukorejo. Over the last 5 years of sales, HondaVario had fluctuating movement. In 2013, Honda Vario sales amounted to 133,36%. But in 2014, Honda Vario haddecreased to 39,23%. This research aims to determine the extent of the influence of brand equity (X1) andpromotion (X2) against the purchase decisions (Y) Honda Vario motorcycle in CV. Cendana Motor Sukorejo. Thistype of research is explanatory research, with a population that is all consumer who purchase and use of HondaVario motorcycles. The sample used in this research as many as 100 respondents with techniques of sampling useda purposive Sampling method. Data collection technique on this research using interview and questionnaire. Dataanalysis technique using validity test, reliability test, simple linear regression, multiple linear regression, t test andF test with the tools SPSS 16.0. The result of this research shows that brand equity variable has significant effect tothe purchase decisions of Honda Vario motorcycle 52,4%. The promotion variable has also significant to thepurchase decisions of Honda Vario motorcycle 34,9%. Brand equity an promotion variable have effect to thepurchase decisions 53,1%. According to the result of this research, inferential that the customer perception aboutbrand equity and promotion in the strong category and the purchase decisions has significant effect. So, thecompany suggested to strengthen brand equity and increasing marketing strategy especially sales promotion ofHonda Vario motorcycle.

PENGARUH BRAND AWARENESS DAN CELEBRITY ENDORSER TERHADAP REPURCHASE SEPEDA MOTOR YAMAHA MELALUI KEPUASAN PELANGGAN (STUDI PADA KONSUMEN DEALER YAMAHA MATARAM SAKTI SETIABUDI, SEMARANG) Muhammad Ashar Fais; Naili Farida
Jurnal Ilmu Administrasi Bisnis Vol 6, No 3 (2017)
Publisher : Universitas Diponegoro

The research was motivated by the use of motorcycle transportation in Indonesia is currently experiencing significant growth until Indonesia became a target potential for the company’s branded motorcycles around the world. Yamaha is one of the popular motorcycles brand in Indonesia because the quality has been recognized by the majority of the people of Indonesia. However, in the period 2013 to 2015 the bulk sales of Yamaha brand motorcycle in Indonesia, especially the Yamaha Mataram Sakti Setiabudi Semarang, experienced a decline in sales. Evaluation can be done probably with more enhanced back consumer brand awareness factor to the Yamaha brand motorcycles and with the use of the celebrity services who are well known by the public and are also able to provide information about the product in detail so expect costumers will be more satisfied and interested to re-purchase.The purpose of this research is to know the influence between brand awareness and celebrity endorser towards repurchase through customer satisfaction. This research type is explanatory research, data collection through questionnaires and interviews. The amount of samples in this research were 100 respondents by using purposive sampling technique. This research uses qualitative and quantitative analysis techniques. Quantitative analysis uses validity test, reliability test, crosstabs analysis, correlation coefficient, regression analysis of the two stages, the coefficient of the determination and test of significance (t-test and F-test).The results of this research approved that brand awareness (X1) and celebrity endorser (X2) affects customer satisfaction (Y1) and customer satisfaction (Y1) affect the repurchase (Y2). Based on the results of a two-stages regression, the customer satisfaction (Y1) variable’s has the most dominant influence.Based on the research results, the researcher suggest that the company has to provide a wide range of innovations in increasing brand awareness the customers to the Yamaha motorcycles brand, developing back the marketing advertising concepts on the use of the celebrity service and increasing the quality product of the Yamaha motorcycles to suit the customers expectations so that customers will be satisfied and have the desire to repurchase the Yamaha motorcycles.

PENGARUH KUALITAS PRODUK DAN LOKASI TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN SEBAGAI VARIABEL INTERVENING ( Studi Kasus Pada Pelanggan Mertojoyo Cake Semarang ) Putri, Dea Irana; Hidayat, Wahyu; Dewi, Reni Shinta
Jurnal Ilmu Administrasi Bisnis Volume 2, Nomor 2, Tahun 2013
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

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This study aimedÂ to determine the effects of variable product quality, location and satisfaction through customer loyalty at Mertojoyo Cake Semarang. There were 100 respondents as the sample of this research, who were the customer ofÂ Mertojoyo Cake Semarang. The sampling technique used was purposive sampling. Whereas, the method of analysis used in this research was path analysis. From the analysis of the data is known that from the product quality category, 9 per cent stated it was quite good, 57 percent stated good, and 34 percent stated very good. From location category, 42 percent stated it was not on a good location, 53 percent stated quite good, and 5 percent stated it was on a good location. From satisfaction category, 39 percent stated quite high, 56 percent stated high, and 5 percent stated very high. From customer loyalty category, 31 percent stated it was quite high, 60 percent stated high and 9 percent stated very high. Product quality variables affect the customer loyalty at 48.1 percent. Partially, location variable does not affect customer loyalty, but simultaneously, it does. The determination coefficient is 0.5 percent. Satisfaction variables affect the customer loyalty at 14.3 percent. TakenÂ together, product quality, location and satisfaction affect the customer loyalty at 56.1 percent. This means the better the product quality, location and satisfaction of customers, the better the customer loyalty.

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Departemen Administrasi Bisnis, Fakultas Ilmu Sosial & Ilmu Politik, Universitas Diponegoro, Jl. Prof. H. Soedarto, S.H. Tembalang, Semarang, Jawa Tengah, Indonesia

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Abstract

Abstract

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Abstract

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Sari Listyorini

Contact Email sariadbis96@gmail.com

Phone +6283848898843

Journal Mail Official jiabundip@gmail.com

Editorial Address Departemen Administrasi Bisnis, Fakultas Ilmu Sosial & Ilmu Politik, Universitas Diponegoro, Jl. Prof. H. Soedarto, S.H. Tembalang, Semarang, Jawa Tengah, Indonesia

Location Kota semarang, Jawa tengah INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Sari Listyorini

Contact Email
sariadbis96@gmail.com

Phone
+6283848898843

Journal Mail Official
jiabundip@gmail.com

Editorial Address
Departemen Administrasi Bisnis, Fakultas Ilmu Sosial & Ilmu Politik, Universitas Diponegoro, Jl. Prof. H. Soedarto, S.H. Tembalang, Semarang, Jawa Tengah, Indonesia

Location
Kota semarang,

Jawa tengah

INDONESIA